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Westin Gurgaon, New Delhi

5.0 of 5 Number 1, MG Road, Sector 29, Gurgaon 122002, India
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Certificate of Excellence 2014
Westin Gurgaon, New Delhi
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Westin Gurgaon, New Delhi
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587 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was fantastic from start to end. We arranged transportation through the hotel from the airport. When we exited the airport the drivers were waiting right in front with our names printed on the papers they were holding up. They quickly walked us to the hotel cars which were clean and well taken care of BMW's. When we got... More

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Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

Everyone from every department in this hotel provides outstanding service. Hotel room is excellent too and I would definitely recommend this hotel to anyone visiting Gurgaon/New Delhi. KUDOS to anyone from the Westin Gurgaon team!

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from The Westin Gurgaon! Thank you for sharing your review with us on TripAdvisor. We are glad that you found our service ‘Outstanding’ and the hotel ‘Excellent’. These words of appreciation are a huge motivating factor for the entire team. It is nice to know that you had a comfortable stay at our hotel and you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The thing that impresses about the Westin is the staff. Eager to please, polite and courteous they will go out of their way to assist in any way they can. Even when under the pump as they were when I stayed. The hotel was fully booked. Particularly helpful for me were Ashish at the concierge desk. And an assistant manager... More

Was this review helpful? Yes 1
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Welcome to Renewal! Thank you for sharing your review with us on TripAdvisor. At our hotel, we strive to offer a par excellence stay to each of our guests and we are pleased to know that you were impressed by the service of our associates. It is nice to know that even though it was a full house,... More

Brussels, Belgium
Contributor
20 reviews 20 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third stay at the Westin and I still rate it as one of the best hotels I have visited. Hotel as all the features, but the standout is undoubtedly the service and friendliness of the staff. The gym is still too hot, but that's no big issue

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from The Westin Gurgaon! It was a pleasure inviting you back to our hotel and we are happy that you consider us ‘Still one of the best’ hotels in the city. We are glad that we could offer you a par excellence stay and delight you with our service standards and amenities. Your kind words of... More

Mumbai (Bombay), India
Top Contributor
55 reviews 55 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Westin Gurgaon keeps the promise of all Westins. The place was beautiful with spacious rooms and excellent food in the restaurants. Prego, the italian restaurant was VERY good. Plus they have a very good wine list including our favorite Riesling (Chateau St Michelle). Service is Westin quality - top notch and breakfast was very good as well. The SPG lounge... More

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Welcome to Renewal! Thank you for choosing to stay at The Westin Gurgaon during your recent business trip in the city. We are glad that you found our hotel an ‘Excellent Hotel in Delhi’ and your five star rating is appreciated. It is nice to know that you found our hotel’s ambiance to your liking, the food offerings... More

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at Westin for a period of 7 days. By the way, if you are the kind where you need absolute silence to sleep, ask for a room that is not facing the road. Wifi in public area is free for in-house guests (but lags after 8 am when the crowd has breakfast). After having read not-so-good reviews about check-in... More

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Welcome to Renewal! Thank you for sharing your review with us on TripAdvisor. At The Westin Gurgaon, we strive to provide the best of service standards in order to make our guest’s stay a comfortable one. We have noted your feedback and will share it with the concerned departments. We assure you that this was a one off... More

Jaipur, Rajasthan, India
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Green spread out lawns with emus,cart makes the Westin Sonha a covetable place and surely good food and young staff makes the resort a friendly resort. Apparently the resort needs a facelift at all levels including bathrooms, room doors and cupboards. The 97 rooms are not at ground floor making it inconvenient in absence of lifts.This Overpriced resort is not... More

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Welcome to Renewal! Thank you for sharing your review with us on TripAdvisor. It seems that you have reviewed The Westin Sohna Resort & Spa on The Westin Gurgaon’s page. But we would like to extend our appreciation on behalf of the resort. It is nice to know that you found your stay at our resort comfortable and... More

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week to oversee a project. Modern and no nonsense business hotel. Staff is cordial and knows to treat their guests well. Great gym and good food. The hotel has just opened its lounge bar called "Story" and is worth a visit especially when Delhi hits its cold season. I recommend this hotel.

Was this review helpful? Yes
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from The Westin Gurgaon! Many thanks for sharing your experience with us on TripAdvisor. It is nice to know that you chose our hotel during your recent business trip to the city. We are happy that you found our hotel a ‘Great place to stay’. It is great to know that we could meet your expectations... More

STAFFORDSHIRE
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed her for 1 night in October Had the Executive suite , we were 3 adults and this was ideal as for less money than 2 rooms ,, very spacious superb bed and and excellent bathroom with a huge Tub ,, room for 2 !! Check in was swift as with the executive suite you check in at executive lounge... More

Was this review helpful? Yes
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Welcome to Renewal! It was a pleasure welcoming you to our hotel and we are glad that we could offer a par excellence experience to you. We are happy that we were able to delight you with the amenities and service standards provided. Your kind words of appreciation and five star ranking is a motivating factor for the... More

New Delhi
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited The Westin with my partner. The whole experience was so amazing and I really liked the way the The Westin has taken care of each & everything in the room very carefully keeping in mind travelers need, very thoughtful indeed. Nice mini bar...great service from front desk though they did not find my reservation initially from Yatra, then I... More

Was this review helpful? Yes 1
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Welcome to Renewal! We are glad to note that we were able to extend a par excellence experience to you and your partner during your recent stay at our hotel. It is nice to know that you were delighted with our service standards and amenities and we appreciate the five star ranking provided to us. Thank you for... More

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Additional Information about Westin Gurgaon, New Delhi

Address: Number 1, MG Road, Sector 29, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Westin Gurgaon, New Delhi 5*
Number of rooms: 313
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Also Known As:
Westin Gurgaon, New Delhi Hotel Gurgaon

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