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Westin Gurgaon, New Delhi

#3 of 197 Hotels in Gurgaon
Certificate of Excellence
Number 1, MG Road, Sector 29, Gurgaon 122002, India
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Westin Gurgaon, New Delhi
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Westin Gurgaon, New Delhi
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759 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very convenient from the airport, as well as to many city locations. Service was excellent - from pre-arrival assistance (with airport transit, spa reservation, etc.) to departure. Vanu from the concierge was particularly helpful in taking care of transit to/from office, as well as airport transit. The food was high-quality, and the spa was top-notch. Highly recommend.

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed for over 3 months at this hotel for a business visit. Definitely one of the best business hotels in India. The staff is very friendly and takes care of your needs at the best possible manner. Rooms are spacious, clean and well lit-up. Service is excellent, prompt and proactive. The restaurant's within the hotel are also decent with wide... More 

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Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We hired a suite for our Anniversary celebration whilst in India . It was organised fantastically . The staff was super courteous . The outside Bar is a beautiful location to dine on an evening . The Spa is a must try !! The rooms has a beautiful setup with really spacious and natural lit bathrooms. The front desk had... More 

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from The Westin Gurgaon, New Delhi! Firstly, we congratulate you on your anniversary and thank you for commemorating it at our hotel. With an objective of transforming every aspect of a guests’ stay into a revitalizing experience, we are glad that we could organize everything to your liking. Your superlatives about our Chic Retreat, Heavenly Spa,... More 

New Delhi, India
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Westin Gurgaon is located close to the Delhi Airport, hence convenient from a travel perspective. The rooms are spacious and well maintained with contemporary modern décor. The service is great. Overall a good place to stay

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from Westin Gurgaon, New Delhi! We thank you for choosing to stay with us and are glad to know that our offerings could meet your expectations. Perfect to experience the ultimate balance between luxury and comfort, Westin Gurgaon, New Delhi allows you to leave feeling renewed and re-energised ready to take life on. Your kind acknowledgement... More 

Hawthorne, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

It didn't start off well, but it ended well. My pre-arrival was a nightmare. I had booked 7 nights and wanted to add one more. I had a prepaid rate but it didn't occur to me that ADDING a day without making any further changes would result in a cancellation(no refund) of the 7 days and a new booking for... More 

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from Westin Gurgaon, New Delhi! We regret the inconvenience incurred while processing your booking and assure you that it was one of those rare incidents. However, we are glad to know that the ensuing experience was seamless. At Westin Gurgaon, New Delhi, we pamper our guests with personalized service and provide the perfect platform to help... More 

Vadodara, India
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The westin hotel is located in busy area of gurgaon, easy access to places. Rooms are good and comfy. food was great and staff is very polite and helpful. Good for business trip or couple of days stay.

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from The Westin Gurgaon, New Delhi! It is a pleasure to learn about the different facets of your stay through your review. Centrally located, our hotel is perfect to enjoy the best of Gurgaon as well as Delhi. We are glad that along with our location, you also were impressed with our service and facilities. We... More 

Level Contributor
19 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

So far so good.. Basically I'm still here the next week or so. The food is awesome, a lot of options all over the place. The staff is always willing to help the new traveler like me. A logic option if you are in India for business.

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Welcome to Renewal! Many thanks for sharing your experience with us which highlights the aspects of our hospitality that made your stay a memorable one. We are pleased to have been your choice of hotel while you are on a business trip to India. The team in the kitchen is glad that they have been able to treat... More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at the Westin in May during a business trip. Good breakfast menu and excellent service staff, room service was good, taxi had the best drivers, even the complementary tuktuk was a real plus. Reception could be a little more customer friendly. I asked for the spa brochure thrice and never got it. They informed me that I had... More 

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from The Westin Gurgaon! We thank you for summarizing your experience on this forum. Though we are glad that some aspects of your stay left you impressed, it is unfortunate to hear of your overall experience. Please be assured that with 100% guests’ satisfaction as our primary objective, we have noted down your concerns and will... More 

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Westin is a very awsome place . The food is amazing , very very cooperative staff . It's the best hotel, the rooms are spacious the beds are very comfortable like you are sleeping in heaven very peaceful, very happy from this place.

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TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Renewed Greetings from Westin Gurgaon, New Delhi! We love every bit of your feedback that illustrates the Feel Well experience you had with us. At Westin Gurgaon, New Delhi, we strive to transform every aspect of your stay into a revitalizing experience. We are glad to know that from our location to SuperfoodsRX and Westin Heavenly Bed®, every... More 

Indianapolis, Indiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was such a wonderful experience from the moment the car turned the corner to see the full spectacle of the The Westin Gurgaon. All the staff is there to welcome you, check in was professional and friendly…but the best part was arriving into the room with gorgeous marble and granite flooring throughout! A large bedroom with huge big screen... More 

Was this review helpful? Yes
TheWestin_Gurgaon, General Manager at Westin Gurgaon, New Delhi, responded to this review

Dear Guest, Greetings from Westin Gurgaon, New Delhi! We thank you for your warm review that has delighted and inspired the entire team. Westin Gurgaon, New Delhi strives to provide modern day luxuries and the comfort of home, and we are glad to know that we could extend a Feel Well experience right from the check in. Your kind remarks... More 

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