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All 188 Gurgaon hotels

Park Plaza Hotel Gurgaon

4.0 of 5 Hotel   |   B Block, Sushant Lok, Phase 1, Gurgaon 122002, India
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Park Plaza Hotel Gurgaon
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81%
Ranked #26 of 188 hotels in Gurgaon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
RiteshTan Mumbai (Bombay), India
  • Overview
  • Reviews (126)
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126 people have reviewed this hotel

Traveler rating
    36
    69
    14
    3
    4
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9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed for the first time at this property and was very impressed with the attention the staff gives to customers. Check in was good and smooth, room was comfortable and big, choice of food is plenty and depends on your appetite. The coffee shop staff was just too good and was always there when you needed them. If i... More

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Ambala, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 14, 2014

I had a chance to stay at Park Plaza, Gurgaon this week . Stayed two nights and the summary is that it was a good experience. Check in was very smooth with the welcoming front desk informing about the dining choices, internet connectivity etc. As I had checked in late , the first task was to set about the dinner.... More

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ParkPlazaGurgaon, Front Office Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Guest Thank you very much for your very kind review. It is certainly gratifying to hear your feedback. I am so glad we were able to look after you. It is our endeavor to provide our guests with the best of our services and facilities. Your words of appreciation will go a long way to motivate the entire team... More

Market Weighton, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 30, 2014 via mobile

Lovely hotel, large comfortable room, restaurant staff incredibly helpful, friendly and welcoming; reception staff ignored me because I am female and served a man mid my transaction without apology which was so different to how respectful everybody else was. Lots of choice for food, including a Kebab shop which I didn't visit but seemed very busy and had an amazing... More

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ParkPlazaGurgaon, Front Office Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Drumaqueen We appreciate you taking the time to complete our customer satisfaction survey . We are happy to see that you enjoyed your time at the hotel. On behalf of our entire staff here at the Park Plaza Gurgaon I apologize for the concerns you have about your experience at this hotel. I do admit the matter could have... More

Bangalore, India
1 review
4 of 5 stars Reviewed May 18, 2014

Hotel is really nice in terms of hospitality.. Room service was also quite decent. Location, infrastructure, room and food quality are to ones liking. Overall, I definitely recommend this hotel.......

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ParkPlazaGurgaon, Front Office Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear J P Greetings ! Thank you very much for your very kind review. It is certainly gratifying to hear your feedback. I am so glad we were able to look after you. It is our endeavor to provide our guests with the best of our services and facilities. Your words of appreciation will go a long way to motivate... More

Mumbai (Bombay), India
Top Contributor
51 reviews 51 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 2, 2014

As usual it was quick business stay.. Reached the hotel only by 10pm, simple smooth check in process. Room was good enough no complaints. AC initially was not cooling which towards late night was ok. Hot water in the room was good. Room service & housekeeping were very prompt in responding. Check out was smooth too. Breakfast spread was good... More

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ParkPlazaGurgaon, Front Office Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Vaishali Thank you very much for your very kind review. It is certainly gratifying to hear your feedback. I am so glad we were able to look after you. It is our endeavor to provide our guests with the best of our services and facilities. Your words of appreciation will go a long way to motivate the entire team... More

1 review
4 of 5 stars Reviewed March 27, 2014 via mobile

Wonderfull place to stay , great service , i would recommend this to every one its original price is a lil expensive though , still u might get a good offer. Man they expect you to write a big review n how would i know if its 200 words . Common guys submit it already

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ParkPlazaGurgaon, Front Office Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Rajat Thank you very much for your very kind review. It is certainly gratifying to hear your feedback. I am so glad we were able to look after you. It is our endeavor to provide our guests with the best of our services and facilities. Regarding discounts we have various promotions for most part of the year wherein we... More

Hadleigh, United Kingdom
1 review
4 of 5 stars Reviewed March 10, 2014

We stayed 10 nights and had an excellent stay. The facilities are good and the staff were all helpful, efficient and friendly. A hotel for Indian and international guests. A small quibble : as an international visitor I would hope that the hotel would help some of the friendly customer-facing staff (e.g. drivers) improve their English. For 5 stars some... More

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ParkPlazaGurgaon, Front Office Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Guest We appreciate you taking the time to complete our customer satisfaction survey for Park Plaza Gurgaon. Your appreciation has given our associates a shot in the arm and a renewed energy to strive harder. We have also made a note of your suggestion regarding Driver' communication and Cleanliness and have briefed the team accordingly.We appreciate such critique which... More

Sydney, Australia
Top Contributor
156 reviews 156 reviews
62 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 9, 2014

We stayed here for convenience to attend a wedding next door at The Palms. Our room (102, executive suite) was very large, but furnishings were basic and stained. The bed was firm but fine, The bathroom was enormous, with a great shower. The floor is called wooden, but is wood-look vinyl, and very noisy and squeaky. TVs had patchy reception.... More

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ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Guest We appreciate you taking the time to complete our customer satisfaction survey for Park Plaza Gurgaon. In reviewing your response I noticed areas where we have fallen short of the standards we aspire for. We apologize for the concerns you have about your experience at this hotel. I have taken up your feedback very strongly with the concerned... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2014 via mobile

Very disappointed. Bad service. I have no idea how the trip advisor gave them the award of best hotel 2013. Went for dinner the waiter seemed untrained. Asked for soup it never reached. One asked for room temperature soda , frozen soda was given not once but 4 times. Asked for prawn snacks what came was a prawn curry with... More

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ParkPlazaGurgaon, Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Sudha Please accept my sincere apologies for the inconvenience you have experienced during your recent stay at our hotel. At Park Plaza Gurgaon, we take pride in ensuring our customer’s satisfaction; and in our product and services and clearly we have not been able to achieve the standards we aspire for this time. I completely agree with you and... More

Chennai (Madras), India
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 9, 2014

Absolutely brilliant location. Especially if you intend to use the Metro. (Warning: Requires the 'conventional' hop skip jump across the busy intersection!). The hotel itself has been around for a while and has quite a few pluses - The in-house 'Kebab Factory', Roomy living and working spaces, reliable and fast WiFi & a great breakfast buffet spread. That said there... More

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Additional Information about Park Plaza Hotel Gurgaon

Address: B Block, Sushant Lok, Phase 1, Gurgaon 122002, India
Phone Number:
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Hotel Gurgaon 4*
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Also Known As:
Park Plaza Gurgaon
Gurgaon Park Plaza

73 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Business Hotel in Gurgaon #21 Luxury Hotel in Gurgaon
Hotel Class
Number of rooms
45

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