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Park Plaza Hotel Gurgaon

#18 of 197 Hotels in Gurgaon
Certificate of Excellence
B Block, Sushant Lok, Phase 1, Gurgaon 122002, India
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Best prices for: 1 room 1 guest
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Park Plaza Hotel Gurgaon
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220 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 25, 2015

A decent hotel in a good location. Spacious rooms and attentive service. Good wifi. The Kebab restaurant is very good, room service and breakfast sort of okay. An international tv news channel is missing and the bed linen could be of a better quality. Freezing cold breakfast room.

Was this review helpful? Yes
ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that our facilities & services were up to your liking and expectation. However, I note with great concern that we were not able to live up to your expectations with regards to the international TV news... More 

Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015 via mobile

Visit was not as good as was expected. The service level of the attendants were not up to the mark. I had stayed earlier as well and experience was much better. Even the Namaste by staffs were very artificial and some time irritating.

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ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I note it with a concern that we were not able to live up to your expectations with regards to service level of our team member. Please accept my sincere apologies for the same. Will share this feedback with my team and see the possibilities of improvement in any way.... More 

Bengaluru (Bangalore), India
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed May 18, 2015

This is my 4th or 5th stay at park plaza, always a good experience, as good as any other radisson hotel, same room standards, well trained staff, rooms are well maintain, good menu for breakfast and dinner you can have it either at Kabab factory resuturant inside the hotel. Good stay..

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ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Guest, We are happy to learn that your stay with us was up to the mark and you enjoyed the services and facilities available in the hotel. At Park Plaza Gurgaon, it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it comes to making the stay comfortable... More 

Bangkok, Thailand
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed May 12, 2015

The hotel is well located for Gurgaon business and DLF Cyber city, and of course the airport. Rooms are ok, clean and classic decor with good air con. WiFi is reliable, which is nice, but it's not that fast. I didn't get to try much food at the hotel but what I did eat was perfectly acceptable, without being exemplary,... More 

Was this review helpful? Yes
ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your feedback regarding our hotel facilities and services, we are glad that you left with a positive impression of our product and services. At Park Plaza Gurgaon it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it comes to making the stay comfortable... More 

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