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Jukaso IT Suites Gurgaon

1, IDC,Mehrauli Road, Gurgaon 122001, India
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Jukaso IT Suites Gurgaon
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Ranked #108 of 195 Hotels in Gurgaon
A recent review
3 of 5 stars Reviewed March 2, 2015
sonalgaba New Delhi, India
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40 reviews from our community

Traveler rating
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    10
    6
    4
    9
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11
5
2
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • Japanese first
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  • Mar-May only
    (13)
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Gurgaon, India
Top Contributor
62 reviews 62 reviews
5 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Been there once, awful service, rudest hospitality. In case anyone wishes for some insult and embarrassment, head towards this hotel. I don't write such extreme reviews because every place has something good to boast about but this one is sheer waste of money and time.

Was this review helpful? Yes 3
fomgurgaon, General Manager at Jukaso IT Suites Gurgaon, responded to this review

Dear Guest, At the outset, I would like to acknowledge the receipt of your feedback and profusely apologised of your recent experience at Jukaso IT Suites, Gurgaon. May I assure you that this matter is receiving my personal attention. We are investigating the matter and will take remedial action. While I regret on behalf of Team Jukaso IT Suites, Gurgaon,... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 5, 2015

I stayed here on 18 feb2015 with family...it is an old consructed hotel..rooms are not clean..towels were old and dirty...rooms have peculiar smell...no ventilation...staff inadequate...no one was there to carry my luggage from reception to my room..after waiting 15 mins I personally shifted my luggage..very poor service...I check out on second day immediately.

Was this review helpful? Yes 5
fomgurgaon, General Manager at Jukaso IT Suites Gurgaon, responded to this review

Dear Guest, At the outset, I would like to acknowledge receipt of your feedback. I am indeed disturbed to know of your recent experience at Jukaso IT Suites, Gurgaon. May I assure you that this matter is receiving my personal attention. My Manager Operations has investigated the matter and has taken remedial action. While I regret on behalf of all... More 

New Delhi, India
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 2, 2015

It was a typical Jukaso stay. I mean the Jukaso properties are average to good, but the maintenance & staff are not up to the mark. I am a Jukaso member, so once in a while I do stay here, and the staff does not really treat you best if u r a member. The hotel in itself in pretty... More 

Was this review helpful? Yes 7
fomgurgaon, General Manager at Jukaso IT Suites Gurgaon, responded to this review

Dear Guest , I would acknowledge your feedback and profusely apologies for all the inconvenience caused duy to your recent experience at Jukaso IT Suites, Gurgaon. I have personally checked and has taken remedial action with the maintenance and housekeeping department. Kindly also be appraised that the management has decided to renovate the rooms in the near future. While I... More 

UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 25, 2015

It was a big mistake that i booked that hotel. Condition of the rooms are pathetic. Food quality & services are literally poor. Hotel looks likes a Bhoot Bungalow. You will find the Staff who don't know how to speak with the guest. it's mentioned in there web-sight that they have swimming pool, Gym but the it's a myth they... More 

Was this review helpful? Yes 5
fomgurgaon, General Manager at Jukaso IT Suites Gurgaon, responded to this review

Dear Guest , I would like to acknowledge receipt of your feedback and profusely apologies for all the inconvenience caused. I am indeed disturbed to know of your recent experience at Jukaso IT Suites, Gurgaon. May I assure you that I will personally take care of the matter. I have personally checked the room has taken remedial action with the... More 

New Delhi, India
Top Contributor
58 reviews 58 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed February 15, 2015

I have been to 1 star to 5 star hotel but I have never faced that much problem in a single hotel, starting from check-in to stinky room, dirty linen, bathroom leakage, central blower suffocation, no water bottle. Good: 1. Big Room 2. Smiling reception 3. Near to Bata Chowk 4. Decent breakfast 5. Central blower, could not control the... More 

Was this review helpful? Yes 5
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 4, 2015

Jukaso Suits is a place close to signature tower. Don't go by location mentioned on net, you will not get it. Instead call reception from signature tower and you will reach in 5 mins. Rooms are very spacious and clean. Service is top class even though you hard see people at reception. Best part of the package is you get... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2014

My room has crawling insects ..what a welcome..the central Ac makes horrible sound..staff is lazy and not responsive ..I travel a lot and stay at many different hotels..jukaso it suites is not the one I would like to repeat or recommend..

Was this review helpful? Yes 3
Mumbai, Maharashtra, India
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 24, 2014

Extremely courteous staff with good rooms and japanese cuisine . Food is a bit OILY which is typical north indian , also hotel is meant for japanese executives per say due to japanese companies in the vicinity. Nonetheless , staff very polite and gets you beer and food from outside if you dont like hotel food . Helps you with... More 

Was this review helpful? Yes 2
New Delhi, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 6, 2014

we booked this through Jukaso Journeys for two adults and two kids and when we checked in there were only double bed and we were inform that we have adjust ourselves on this 1 bed only when I asked person on customer care Jukaso Journeys they told me that you will get only this. Location : it's not on mall... More 

Was this review helpful? Yes 2
Guwahati, India
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 26, 2014 via mobile

with a lot of expectations that this was a great hotel near my Gurgaon office, I had booked the place for 5 nights! But the moment you go to the room, ala it is one of the old hotels which needs so much of renovations! Some okay things about the hotel are that, the room I was shifted to was... More 

Was this review helpful? Yes 4
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