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All 189 Gurgaon hotels

Hyatt Regency Gurgaon

5.0 of 5 Hotel   |   New Delhi NCR, NH8, Sector 83, Gurgaon 122004, India
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Ranked #20 of 189 Hotels in Gurgaon
A recent review
4 of 5 stars reviewed 1 week ago
Amandeep_Sethi New Delhi
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189 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Hyatt in Gurgaon / Manesar is a nice property. Built new, there is an air of freshness about the decor, rooms, conference rooms , buffet lunch areas. I particularly liked the long bar where one can spend some time at leisure. Hospitality & attention to detail is good. The f&b can definitely be better. We faced some issues with... More

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HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, We are pleased to know that you liked our hotel, especially The Long Bar. We also thank you for your feedback on F&B, which we will certainly look into and improvise on it further. Looking forward to welcoming you again. Regards, Federico Mantoani General Manager Hyatt Regency Gurgaon More

Mumbai
Contributor
20 reviews 20 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Hyatt as goes by it's name is a standard property, delivering the expected service and comfort. However the location of this property is idle only if you are planning to stay on a personal visit or part of a convention, marriage or any other functions. I stayed here for two nights as part of our company's yearly event. The property... More

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HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, Greetings from Hyatt Regency Gurgaon, Than you for reviewing our hotel positively on tripadvisor. I am glad you enjoyed your stay during the recent visit. I sincerely hope the opportunity presents itself for you to travel individually rather than part of a conference delegation. Please feel free to get in touch with us for any assistance. Sincerely, Federico... More

new delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited the hotel to attend a conference and found the services nowhere near 5 star standards. The food quality was very inferior. Even basic Indian preparations were not made properly. Will not recommend this place to anyone. The staff was not at all hospitable.

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HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, Greetings from Hyatt Regency Gurgaon, Its most unfortunate to hear that you did not like the quality of food and the service of our staf during your recent visit to the hotel. I am sure our team is capable of doing a better job than the one shared in your reviews. I request you to take the incident... More

Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Although the location is a bit remote and is probably just intended for business travelers, this is really a luxury hotel for a reasonable price. Gurgaon is a bit of a trip from Delhi or the Delhi airport, but if you want to experience a great hotel then it's worth the drive. The rooms were in excellent condition with fantastic... More

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HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, Greetings from Hyatt Regency Gurgaon, It is heartening to hear such positive and inspiring comments from your end about your recent visit.I am gald you enjoyed the overall stay, the products and services . It goes a long way in motivating our team. Please feel free to contact us for any assistance on your next visit, Sincerely, Federico... More

Gurgaon, India
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently I stayed at this property and must say that I truly enjoyed the experience. Ambiance is good, staff is good, food is excellent. Best part is the bar - The Long Bar. It has an amazing entrance. Enjoyed a romantic evening with my husband. Overall nice place to stay for couples or family with kids. Fully loaded with all... More

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HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, We are pleased to know that you had a great time with your family at our hotel. We are truly humbled. With the festive season round the corner, we have some exciting offers in the wings. Look forward to seeing you soon. Regards, Federico Mantoani General Manager Hyatt Regency Gurgaon More

Singapore, Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there in August and had a pleasant stay. I checked in on the 16th of August and left on the 17th and again came back on the 24th till the 27th after my trip from Srinagar. The hotel is immaculately clean and its also a very new hotel. Staff were vigilant. The staff at the Kitchen district Preeti... More

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HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, Greetings from Hyatt Regency Gurgaon, Thank you for taking the time out in reviewing the hotel on tripadvisor. We really appreciate your kind comments about the hotel and the overall cleanliness standards at the hotel and gym facilities. Preeti and Davinder thank you for the generous words. Its quite unfortunate that you did not like the spa. Please... More

Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I opted to dine in with my family last week-end for a breakfast. Although the hotel has a classy look, it is a bit unfortunate that one has to cross a busy toll to get to the hotel. The food was satisfactory. It appeared that the staff members could not handle the crowd. The worst experience was with the valet... More

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HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, Greetings from Hyatt Regency Gurgaon, Thank you for writing in to us on tripadvisor. We have made a note of your concern with regards to valet parking and would assure you that such requests given prior would be accordingly handled. We hope to see you back in the near future and enjoy the experience of our Rooms, Restaurant... More

Delhi
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay there in sept 2013, new Hyatt provided excellent service, nice rooms, pool, food is just okay for the kind of hotel chain/brand it is. Overall very good experience. For kids they even gave cots and and speacial treatment, the Indian restaurant, has exceptiona interiors..

Was this review helpful? Yes
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, We are pleased that you liked our hotel. We are truly humbled. Thank you for your feedback on the food and we are going to work on it further. See you again soon. Regards, Federico Mantoani General Manager Hyatt Regency Gurgaon More

Indianapolis, Indiana
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When you check in a Hotel, specially a Five Star, you expect 1.Courtesy, 2.Very Well mannered Staff about to pamper you and then you are bothered about the property and its amenities. BUT just in case the first 2 are missing, then the 3rd doesn't really matter.s Please don't expect courtesy on check in. The Boys are snappy when they... More

Was this review helpful? Yes
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, Greetings from Hyatt Regency Gurgaon, It is most unfortunate to hear about the unpleasant experience you had to face on your recent visit to the hotel. Your feedback is of extreme concern to us as we value it from all our esteemed guests. I request you to consider this visit in isolation and give us an opportunity to... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was at the hotel for one night first the location is very far from gurgaon its manesar The staff at the hotel is not trained would get better service at any three star hotel better than this Room service wont answer phone have to ring twice, at the time of check inn they were unable to send the luggage... More

Was this review helpful? Yes 2
HyattRegencyGurgaon1, General Manager at Hyatt Regency Gurgaon, responded to this review

Dear Guest, Greetings from Hyatt Regency Gurgaon, Thank you for taking the time out in sharing your valuable feedback on tripadvisor. It is obvious from your comments that the hotel services has not met your expectations. I sincerely regret the inconvenience this experience has caused you. I would like to however assure you that this is not our normal standard... More

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Additional Information about Hyatt Regency Gurgaon

Address: New Delhi NCR, NH8, Sector 83, Gurgaon 122004, India
Phone Number:
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyatt Regency Gurgaon 5*
Number of rooms: 451
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