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The Bristol Hotel

4.5 of 5 Adjacent to DLF Qutab Enclave Phase-1 | Main Gurgaon, Mehrauli Road, Gurgaon 122002, India
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The Bristol Hotel
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The Bristol Hotel
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182 reviews from our community

Traveler rating
    37
    60
    36
    16
    33
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104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (182)
  • Mar-May only
    (39)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (55)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I was there at the hotel for 2 days on a business visit. My stay at the hotel was very comfortable and the staff was extremely helpful. The location of the hotel is also very central and has close proximity to the best shopping malls in Gurgaon. Will be back soon again. Keep up the good work.

Was this review helpful? Yes
Chandigarh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Check In was efficient. We were escorted to our rooms by a capable executive named Komal who was extremely helpful. Room was average in size. Fruit basket was fresh. The mattress and pillows were comfortable. Only detriment was the loud beat of the music emanating from the night club coming into the romm till 5 a.m. Our room was on... More 

Was this review helpful? Yes
Deepankar_01, General Manager at The Bristol Hotel, responded to this review

Dear Guest, Greetings from The Bristol Hotel Gurgaon !!! I take this opportunity to thank you for giving us an opportunity to serve you. Thank you very much for having taken the time to convey your feedback regarding your stay. It is very unfortunate that the some part of the hotel products did not reflect the quality you expected from... More 

New Delhi
Contributor
18 reviews 18 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Ample scope to improve but badly managed rooms and restaurents. poor wifi, in capable restaurent staff, badly maintained rooms all makes this hotel less than a 3 star as they charge for a 5 star ! our stay of 3 nights was much below the expectation and regret for the cancellation of other hotel we booked considering a 5 star... More 

Was this review helpful? Yes 1
Deepankar_01, General Manager at The Bristol Hotel, responded to this review

Dear Guest, On behalf of my team I would like to thank you for giving us an opportunity to serve you at the Bristol Gurgaon, and taking the time out to convey your feedback regarding your stay. Please be assured that the feedback from our guests is of extreme importance to us as it helps us take note of issues... More 

Ahmedabad, Gujarat, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Best thing about The Bristol Hotel is the price I got on www.yatra.com. The offer was irresistible & so I opt for it. The hotel architecture is very weird. Concierge on ground floor,reception on 4th floor and my room in second wing on 2nd floor. Overall my room was 1/2km away from the entrance of the hotel and two lift... More 

Was this review helpful? Yes
Deepankar_01, General Manager at The Bristol Hotel, responded to this review

Dear Guest, Thank you for posting specific feedback on your stay at The Bristol Gurgaon. Please accept my sincere apologies for the inconvenience caused to you. Please allow me to share with you that all the responses to guest comments are customized and specifically address the mentioned feedback. Every feedback that is posted on the Trip Advisor is shared with... More 

National Capital Territory of Delhi, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Room - Small, Dirty. I entered the room to find wilting roses in the room. Toilet blinds are non functional so taking a dump in peace is impossible. Toilet accessories are worse than a 3 star hotel. Staff - Courteous but not well informed. Every employee will give you different information. Not well trained, would keep knocking if the guest... More 

Was this review helpful? Yes 3
Deepankar_01, General Manager at The Bristol Hotel, responded to this review

Dear Guest, Greetings from The Bristol Hotel Gurgaon!!! We would like to thank you for choosing to stay with us at Gurgaon and for writing a review about it and sharing it on TripAdvisor. It is very unfortunate that the some part of the hotel products did not reflect the quality you expected from us and we are really concerned... More 

Bareilly, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I along with my wife stayed in this hotel on 8th & 9th February, 2015. We had bad experience in this hotel. It took considerable time for Check-in and Check-out. Though staff was very courteous but not very prompt. In the room, the towels, pillow covers & bed sheets were found not very clean. Though the staff changed these items... More 

Was this review helpful? Yes 3
Deepankar_01, General Manager at The Bristol Hotel, responded to this review

Dear Guest, Greetings from The Bristol Hotel Gurgaon!!! We would like to thank you for choosing to stay with us at Gurgaon and for writing a review about it and sharing it on TripAdvisor. Please be assured that the feedback from our guests is of extreme importance to us as it helps us to take a note of issues that... More 

New Delhi, India
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Bristol Hotel has an excellent location thanks to the metro station (which is at a less than 5 mins walking distance) and the various malls around it. We had dined here before but was the first time I stayed here with my wife and daughter. It was an OK experience..:-)...and by OK I mean that though I found nothing... More 

Was this review helpful? Yes 3
Deepankar_01, General Manager at The Bristol Hotel, responded to this review

Dear Guest, Greetings from The Bristol Hotel Gurgaon !!! I take this opportunity to thank you for giving us an opportunity to serve you. Thank you very much for having taken the time to convey your feedback regarding your stay. It is very unfortunate that the some part of the hotel products did not reflect the quality you expected from... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Their marketing people are never available to respond even after multiple calls for a 3 year stay. Every time someone will note your number for quick response but nobody would call back. few months back when i stayed couple of weeks room service was terrible. Wifi would not work for most of the times. Same and overspicy breakfast would be... More 

Was this review helpful? Yes
Deepankar B, General Manager at The Bristol Hotel, responded to this review

Dear Guest, Thank you for your specific feedback on Trip advisor. Please accept my sincere apologies for the inconvenience caused to you. Your feedback is most valuable to us. It is feedback from esteemed guests like you that helps us to constantly improve our systems and procedures and assists us in striving for a better service and I do hope... More 

mumbai
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 23, 2015

my self with my wife stayed in hotel bristol last week and we enjoyed gurgaon night life and shopping specially hotel room and services in good price.rooms are nice and big compare to other hotel with city view .

Was this review helpful? Yes
Deepankar_01, General Manager at The Bristol Hotel, responded to this review

Dear Guest, Greetings from The Bristol Hotel Gurgaon !!! Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. It is always a pleasure to receive such an appreciation from our guest. We are glad to know that our services and amenities lived up to your expectations and... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 23, 2015

Was living and working in Gurgaon for several months, had the fortune to find this hotel, looking for somewhere to eat. The restaurant is large, the food was lovely and a welcome to an English business person looking for traditional food. The steak was gorgeous and one of the few establishments that seem to serve red meat in this area.... More 

Was this review helpful? Yes
Deepankar_01, General Manager at The Bristol Hotel, responded to this review

Dear Guest, Greetings from The Bristol Hotel Gurgaon !!! It is always a pleasure to receive such an appreciation from our guest. We are glad to know that our services, facilities and amenities lived up to your expectations and that you had a good experience with us. At Bristol Hotel, it is our constant endeavor to provide you with high... More 

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Additional Information about The Bristol Hotel

Address: Adjacent to DLF Qutab Enclave Phase-1 | Main Gurgaon, Mehrauli Road, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Bristol Hotel 4.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bristol Hotel Gurgaon
Hotel Style:
#21 Spa Hotel in Gurgaon
#38 Luxury Hotel in Gurgaon

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