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All 189 Gurgaon hotels

Clarens Hotel

4.0 of 5 Boutique Hotel   |   Plot No. 363-364, Sector-29, Gurgaon, India
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Clarens Hotel
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88%
Ranked #14 of 189 Hotels in Gurgaon
Certificate of Excellence 2014
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36 reviews from our community

Traveler rating
    24
    7
    5
    0
    0
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8
6
Solo
0
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

We went to see the banquet for our daughter's 1st bday.1st thing the person who came to show us d place said that b'days in a place like this costs a lot.I don't knw wat he thinks of himself and this property.then he guided us to d lift n told us it is in d basemen t, he went by... More

Was this review helpful? Yes 2
Bangalore, India
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've frequented this place - stayed here on business. While the restaurant is beautifully done up and the rooms as well, the service needs to be amped up several notches. The breakfast menu has limited options but the other restaurants within Clarens are quite good. Id recommend this place for everything but the service!

Was this review helpful? Yes 1
HimanshuBhandari, Manager at Clarens Hotel, responded to this review

Dear Guest Greetings from Clarens Hotel !!! Thank you for writing to us on tripadvisor. We have made a note of your concern, I personally acknowledge your feedback. My sincerely apologise for the inconvenience caused to you. We hope to see you back in the near future. I will be happy to look after all aspects of your stay personally.... More

Gurgaon
Top Contributor
77 reviews 77 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 11, 2014

Went to stay for a night on 9 Aug. Check in was very very fast. Front desk was more than cooperative and friendly. Asked for Lunch in room. It arrived pronto and the taste was Fantastic. Thankx to Chef Vipin who takes special care. The House keeping was very good and very prompt in attending any request. The Room was... More

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 22, 2014

the place is good for family functions and obviosly it has good rooms and amazing service the food is very good..they specialize in all cuisines even the bakery n the chocolates r nice peeps give it a try u gonna like it

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 17, 2014

We booked a room for some quiet time together, unfortunately the hotel boasts off more than they can provide.We are booked for a room with a tub unfortunately when we reached we were told there is no room with one, instead the shower place was cramped up. The wifi was down and the front desk agent came across as rude.Moreover... More

Was this review helpful? Yes 2
HimanshuBhandari, Manager at Clarens Hotel, responded to this review

Dear Guest, It was a pleasure to have you stay at Clarens Hotel Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor. I apologies for the inconvenience you had experienced during your Stay. But we have bath tub / Jaquzzi in suite only. We have taken this on a serious note of your... More

Gurgaon, Haryana, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2014

I am regular at this hotel. this hotel is something a guest or a tourist should look upto.Sometimes i tend to narrow down myself and think of loopholes for this hotel but this hotel always proves me wrong. This hotel is one of those hotel that i will surely suggest to people in my network. If i have to categorize... More

Was this review helpful? Yes 1
HimanshuBhandari, Manager at Clarens Hotel, responded to this review

Dear Guest, Thank you for sparing your valuable time to write about us. We are glad that your stay at the hotel was enjoyable. Your feedback has been shared with the entire team and they are delighted that our services were up to your expectations. We have noted that slippers were not in the room. I would personally ensure you... More

Mumbai
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 2, 2014

Just held a 2 day training program and stayed for a couple of nights. This was my first stay at clarens and I was a bit skeptical. I had done a booking via expedia which the Hotel did not have a record off. However they did not cause me any inconvenience and gave me a room promptly. The staff is... More

Was this review helpful? Yes 1
HimanshuBhandari, Manager at Clarens Hotel, responded to this review

Dear Mr Lobo It gives me immense pleasure to receive such a superlative feedback. It is a pleasure to know that your stay was most enjoyable and our services and facilities exceeded your expectations. We look forward to welcoming you back in the near future. Warm regards Himanshu Bhandari More

Kabul, Afghanistan
1 review
5 of 5 stars Reviewed February 24, 2014

Clarens will always be my first and last choice to stay at in India. Such goos ambiance and food. The people who cater to you are well groomed and respectful. The feeling they give you will surely make you want to come back. Cheers to the lovely team of Clarens.

Was this review helpful? Yes
HimanshuBhandari, Manager at Clarens Hotel, responded to this review

Dear guest, Greetings of the day !! At the outset, we sincerely appreciate you for taking out time to share your experience with us. Thank you so much for your kind words the entire team is extremely delighted. Warm regards Himanshu Bhandari More

Gurgaon
Top Contributor
77 reviews 77 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 9, 2014

Had Dinner at Clarens. The Noodles were superb. Thai Chicken and Thai Fish was excellent. The chef VIPIN takes person care of food.He is the best. The restaurant is ably run by Anil. Manager on duty was Parveen, he took care of us . Thankx CLARENS for great food.

Was this review helpful? Yes 2
Gurgaon, Haryana, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 21, 2014

The room was very comfortable. Food was Ok soughts. This hotel provides a very clean, modern place to stay. Lots of options in the menu for meals, and the breakfast buffet is satisfying and complete with Asian and Western alternatives. The check-in and check-out is efficient and pleasant. Wifi is free and stable. The rooms are well appointed. The staff... More

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Additional Information about Clarens Hotel

Address: Plot No. 363-364, Sector-29, Gurgaon, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clarens Hotel 4*
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