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All 189 Gurgaon hotels

BEST WESTERN Resort Country Club

3.5 of 5 Resort   |   Pachgaon - Mohammadpur Road | Near Manesar, Gurgaon 122002, India
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Ranked #140 of 189 Hotels in Gurgaon
A recent review
4 of 5 stars reviewed 6 days ago
Rohit S
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133 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Well, I did not have time on hand else would have loved to stay a little longer. A remote place, accessible and yes a place to be with family and friends. A lot for the kids and good for bonding. Buffet food average.

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New Delhi, India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The food is the best part as it was beyond my expectations. We thoroughly enjoyed our stay here at this resort and it proved to be a good value for money. The bar only serves alcohol included in the package during the evenings along with snacks. The place has got a separate pool area for children and a kids activity... More

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Gurgaon, India
1 review
1 of 5 stars Reviewed 2 weeks ago

We have organized our company party at the resort and our experience was too bad. As part of package we asked them for arranging para-sailing and they have arranged it but that seems to be a joke. There was no proper ground available with them in which para-sailing could be done, the ground was small as soon as Jeep was... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Singh, At the outset, we tender our unconditional apology to you for the bad experience of parasailing you had at our club. We may mention that the parasailing is not our business & this was outsourced specially on the request of your company & it was conducted by a professional Adventure Games Co. Unfortunately on that day there was... More

Gurgaon
1 review
1 of 5 stars Reviewed 3 weeks ago

They do not have ground and are making fool by giving other reasons - No Wind.. wind changing direction, it is raining, it is too hot etc etc actually they do not have enough space to go for this activity.. and they will charge min 25K for this activity. please do not opt for parasailing or any activity which requires... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Virendrakarakoti, Further, due to rain there were also some problems in the food service. Kindly do afford us the opportunity to serve you in the future also for your Day out parties & we assure you that your experience about our facilities & services will be more than your expectation. Regards. Roop Sodhi Executive Director - Club Best Western... More

Delhi, Delhi, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A great place to stay for a night nice calm place relaxable experience with friends and the children can enjoy too on the swings and horse or camel ride with the dip in pool . The food is OK it can improve if can serve little quickly and little more hot . Just the service is slow and should allow... More

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Dehradun, India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Totally an Average Resort with Poor Room Service, poor Service, average food Quality, below average rooms. I stayed here for 1 Night but was Disappointed with the Food quality & services. Rooms were given to us 1 Km far from the main wing with horrible cars called as Resort Shuttle for dropping & pickup. limited items were served in the... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr. Saurabh, We regret that we were unable to provide you a room in the main club & you were put in our adjoining Resort Garden rooms, which is only about 1000 yards away fromt the main club. The Resort Garden also has all the indoor-outdoor leisure activities as available in the main club. Nevertheless your suggestions are important... More

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is probably around 40+ km from IGI airport delhi. But that's it. there is no more delhi in it. It is green lovely quite resort near manesar. I didn't anticipate such green resort so close to Delhi. Stayed there for 2 nights in a studio room and I enjoyed every bit of it. It may not be very glossy... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Arnabbagchi, Thank you for completing the survey regarding your recent stay at our property. It has always been our endeavor to continually upgrade our facilities & services, to provide the best to our guests which they rightly deserve ! We assure you that on your next visit to our resort, you will find our facilities more than your expectation.Thank... More

New Delhi
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights, Got a good deal from Archana in Delhi office who was very courteous and prompt.. Once at the hotel, I was happy to see that despite being a rushy day (15th August), the reception was managed well, my check in took 15 minutes and the reception staff spoke well.. Food was the best part of... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Vansh, Thank you for completing the survey regarding your recent stay at our property and filling such encouraging review about our hotel, amenities and the service provided by our staff members. Our team member (Ms.Archna) tremendously encouraged after reading your feedback form of appreciation. It is indeed a pleasure to note that you felt the Residence to be an... More

Horley, United Kingdom
Top Contributor
82 reviews 82 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a time share exchange and came highly recommended and so it should with the location countryside and wonderful grounds. Our apartment unfortunately was totally unacceptable in terms of cleanliness and size as arranged and booked. One room had a gap above the door and pigeons were nesting in the hallway. The room had not been used for months... More

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New Delhi, India
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We recently spent the long weekend of 15th August in this property and were rudely shocked of the unacceptable behavior of the reception staff. Will not like to go into too many details about the bad experience but would suggest people to ensure that they understand what they get into before booking with them. On the plus side: 1. Abundant... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr. Vyom, We sincerely regret that there were some lapse on the part of our reception. You will kind appreciate that on 15.08.2014 the club was chock-a-block full & as a result perhaps there were some lacking in our service. Your suggestions are important to us & enable us to furhter upgrade our facilities & services to provide the... More

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Additional Information about BEST WESTERN Resort Country Club

Address: Pachgaon - Mohammadpur Road | Near Manesar, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Resort Country Club 3.5*
Number of rooms: 125
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Also Known As:
Best Western Resort Country Club Hotel Gurgaon
Gurgaon Best Western
Best Western Gurgaon

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