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BEST WESTERN Resort Country Club

Pachgaon - Mohammadpur Road | Near Manesar, Gurgaon 122002, India
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BEST WESTERN Resort Country Club
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BEST WESTERN Resort Country Club
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167 reviews from our community

Traveler rating
    41
    65
    31
    13
    17
See reviews for
80
15
1
39
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (54)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (41)
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New Delhi, India
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pros : Excellently managed property, Super service. Lot of activities for the kids. Cons : Mobile phone connectivty especially Vodafone is really weak, wish the management put up signal boosters. Incident : I had a fall as the corridors were not properly mopped after a heavy downpour the previous night and hurt myself really bad. Wish the cleaning staff was... More 

Was this review helpful? Yes 9
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Please never go here !!! It's the worst resort ever !!! Food was pathetic . Our own house rooms are better than the so called resort rooms . Stinky bathrooms and extremely dirty swimming pools . Over promised website and bad crowd .

Was this review helpful? Yes 7
New Delhi
Contributor
13 reviews 13 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a place packed with activities and fun stuff for your kids you will not be disappointed. I stayed at this property for 2 nights with my parents and kids (aged 5 and 3). The property is an absolute delight for this age group of kids. There are so many things for them 1) Mini train... More 

Was this review helpful? Yes 8
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was awesome, there hospitality, humbleness, services,ambience,food,everything was too good. One can relax, enjoy with family as well as with friends. The staff at the desk / reception too good, very humble n efficient. Staff of housekeeping very quick, cooperative n obedient. Staff at food court very active n polite. Even for games, u get every material from them,security for... More 

Was this review helpful? Yes 3
Poonam A, AM-Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Dalip, We truly thank you for taking out your precious time to write such good words about our hotel and staff members. We are delighted to note that you found our hotel to be value for money. We are also glad that you like our hotel's location, amenities and the service provided by our team. Regards. Roop Sodhi Executive... More 

Front Royal, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I recently finished an “Around the World” trip where we visited Panama, Peru, Germany, India, Thailand, Australia, New Zealand, French Polynesia and Hawaii. The surprise of the trip was the jewel that we found in India. We had already visited New Delhi, Agra (the Fort and the Taj Mahal) and the fort at Fatehpur Sikri. We were... More 

Was this review helpful? Yes 3
Gurgaon, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It a huge and nice property. Well maintained gardens and grounds. Greenery all around. We didnt feel to go out of the resort. Its a nice place to relax and rejuvenate.Staff is very cooperative and food was awesome. Facilities like swimming pool, disco and games for kids is an added advantage. Lush green forest all around gives you peace. It... More 

Was this review helpful? Yes 3
Poonam A, AM-Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Vivek, Thank you for sharing your valuable feedback with us. It is a pleasure knowing that you enjoyed the services provided by the hotel and would like to thank you for your positive comments about your experience at Best Western Resort Country club. Regards, Roop Sodhi Executive Director – Club Best Western Resort Country Club More 

New Delhi, India
Contributor
11 reviews 11 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 23, 2015

Official party was organized there on some event....lot of space to organize some events ...food was OK...problem is to reach there it's kind of interior place to go in ...difficult to find inside ...rest all fine

Was this review helpful? Yes 3
Poonam A, AM-Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Babli, We thank you for your valuable feedback. It has always been our endeavor to continually upgrade our facilities & services, to provide the best to our guests which they rightly deserve ! We assure you that on your next visit to our resort, you will find our facilities more than your expectation. Regards. Roop Sodhi Executive Director –... More 

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 20, 2015

We the batch of 65 -70 Bits Pilani collected at the resort on 21st Feb 15 and had occupied over 100 rooms We found food excellent Service good but room maitanance was not upto the mark , our biggest let down was on Liquor service we were

Was this review helpful? Yes 6
Poonam A, AM-Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr. Kishore, It was a pleasure to host stay of Bits Pilani Alumni in our resort recently. We are also pleased to note that you found our food excellent & services good. We sincerely regret that some inconvenience was caused to you due to some service problems. We assure you that on your next visit to our resort anytime... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 18, 2015

Good resort setting not very far from Delhi (2 hours drive) courteous staff, good food makes up for the lack in services and infrastructure They need to upgrade the rooms, beds and linen which is quite worn out. Apart from that it is a perfect getaway spot for family. Pricing although a little on the higher side the relaxation and... More 

Was this review helpful? Yes 4
Poonam A, AM-Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Sanjey, We thank you for staying at our resort & affording us the opportunity to serve you. It has always been our endeavor to continually upgrade our facilities & services, to provide the best to our guests which they rightly deserve ! We thank you for your valuable feedback & assure you that on your next visit to our... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 12, 2015

I had a long stay at the resort, and felt very comfortable and at home there. They handle many different types of events frequently, from weddings to business conferences to holiday celebrations. I was a solo traveler, but it was clear to me that this place was ideal for families and especially well suited for families with children. The buffet... More 

Was this review helpful? Yes 5
Poonam A, AM-Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Ms.Amber, We thank you for affording us the opportunity to host your stay at Best Western Resort Country Club. We are happy to note that you had a comfortable stay at the resort. We are looking forward to the opportunity to serve you in the future also Regards. Roop Sodhi Executive Director – Club Best Western Resort Country Club More 

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