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BEST WESTERN Resort Country Club

3.5 of 5 Pachgaon - Mohammadpur Road | Near Manesar, Gurgaon 122002, India
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BEST WESTERN Resort Country Club
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BEST WESTERN Resort Country Club
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144 reviews from our community

Traveler rating
    33
    56
    28
    12
    15
See reviews for
66
14
Solo
0
37
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (39)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (33)
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New Delhi, India
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We had our Retreat planned at Best Western Resort, Gurgaon. The thought was it would be just like any other small resort where we have a pool some small garden etc., but as we entered the compound, it gave some other look. A huge big compound, from the entrance to the main building, we had a green pass thru. As... More 

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Pune, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This is a great leisure place complete with huge open spaces, lakes, A/C tents where you could easily laze for the entire day. The food is excellent and staff friendly. Best place for outdoor activities with your family or friends. I stayed at this property for multiple times and found it to be excellent every time.

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Sir, We thank you for feedback regarding our facilities and services of our property. Your feedback is important to us to know about your preferences enables us to offer a better experience to all our guests in the future. Our motto is “No detail is too small and no effort is too big” We hope you will stay at... More 

New Delhi, India
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good place with lots of amenities to indulge in, both for adults and kids as well. Staff is quite trained and well mannered. Food and beverages options are good with classy spread for lunch buffet (cant comment about dinner options as we had not availed it). Cons: Rooms could have been better maintained. Bit pricey. Overall four star rating for... More 

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Management response:

Dear Mr.Swagat, We thank you for staying at our resort and your feedback regarding our facilities & services. We are happy to note that had a comfortable and enjoyable stay at our resort. We look forward to your stay at our resort in the future also affording us the opportunity to serve you again. We appreciate your loyalty to our... More 

Gurgaon, India
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 18, 2014

i have visited on 15th November with my company trip. everything is good i.e. food, park, pool, Garden and service. we were more then one hundred people and some other groups also was there and hotel staff managed all the groups very well. outdoor activities also there like archery, cricket, tennis, horse riding. must go with your family holiday...

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Deep, Thank you for sharing your valuable feedback with us. It is a pleasure knowing that you enjoyed the services provided by the hotel and would like to thank you for your positive comments about your experience at Best Western Resort Country club. Regards, Roop Sodhi More 

Gurgaon, India
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2014

Excellent hotel, far from the humdrums of the city. Extremely polite staff with amazingingly well maintained landscape. Food is ok as a part of the package but if you order it through room service then its a little on the expensive side.....

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Amol , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Gurgaon
Top Contributor
105 reviews 105 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 27, 2014

We had visited this place for our corporate meeting cum outing for which we had a reservation for 80 people. I was suprised to see that on thye same time, more corporates were there due to which crowd like scenario was present. It was felt more during lunch time when all the corporates were having lunch under same restaurant with... More 

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New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

Nice hospitality by resort staff.. Good tasty food.. We read bad reviews about d food quality but they were all false.. Its an awesome place for a day out.. Full family package.. Total paisa wasool.. Very well maintained resort.. lot of activities for kids. We realy enjoyed..

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 2, 2014

This is second time I visited the resort as it is close to Delhi (my home town). The experience this time was not good as compared to last time we stayed for a night with family. First of all resort management seriously need to ensure that Swimming Pool is used properly. I was shocked to see so many people in... More 

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr. Khan, Thanks for your valuable suggestions pertaining to the swimming pool & other facilities. Your suggestions are important & the necessary actions shall be initiated to ensure that the pool service is streamlined to avoid inconvenience to the guests. We assure you that on your next visit you will find our services & facilities more than your expectation.... More 

New Delhi, India
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 28, 2014

Only recently i stayed at this property and it was only an average stay. Rooms are OK, nothing much to speak about. My room had a puddle of water which would keep collecting every few hours, my friend who stayed in the adjacent room had his air conditioning system so bad that he could not sleep much though the night.... More 

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Alwar, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 26, 2014

being a member of RCI i have been staying at this Resort for last 5-6 years. this is one of the good resorts and very closely situated to Delhi Airport. I have been very disappointed lately with the type of nonprofessional newly recruited staff. This resort had always been good in all the departments and this poor service in restaurant... More 

Was this review helpful? Yes 1
Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr. Suresh, Thanks for staying at the resort & giving us your valuable suggestions pertaining to some areas which need further strengthening of our services. The necessary actions have been initiated to further upgrade the required services. We assure you that on your next visit you will find our services more than your expectation. Looking forward to serving you... More 

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Additional Information about BEST WESTERN Resort Country Club

Address: Pachgaon - Mohammadpur Road | Near Manesar, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Resort Country Club 3.5*
Number of rooms: 125
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Also Known As:
Best Western Resort Country Club Hotel Gurgaon
Gurgaon Best Western
Best Western Gurgaon

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