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All 189 Gurgaon hotels

BEST WESTERN Resort Country Club

Pachgaon - Mohammadpur Road | Near Manesar, Gurgaon 122002, India
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Ranked #140 of 189 hotels in Gurgaon
A recent review
4 of 5 stars reviewed 5 days ago
ujjwal13987 Delhi, Delhi, India
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129 people have reviewed this hotel

Traveler rating
    30
    49
    25
    12
    13
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62
13
Solo
0
32
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
Delhi, Delhi, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

A great place to stay for a night nice calm place relaxable experience with friends and the children can enjoy too on the swings and horse or camel ride with the dip in pool . The food is OK it can improve if can serve little quickly and little more hot . Just the service is slow and should allow... More

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Dehradun, India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Totally an Average Resort with Poor Room Service, poor Service, average food Quality, below average rooms. I stayed here for 1 Night but was Disappointed with the Food quality & services. Rooms were given to us 1 Km far from the main wing with horrible cars called as Resort Shuttle for dropping & pickup. limited items were served in the... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr. Saurabh, We regret that we were unable to provide you a room in the main club & you were put in our adjoining Resort Garden rooms, which is only about 1000 yards away fromt the main club. The Resort Garden also has all the indoor-outdoor leisure activities as available in the main club. Nevertheless your suggestions are important... More

Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

It is probably around 40+ km from IGI airport delhi. But that's it. there is no more delhi in it. It is green lovely quite resort near manesar. I didn't anticipate such green resort so close to Delhi. Stayed there for 2 nights in a studio room and I enjoyed every bit of it. It may not be very glossy... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Arnabbagchi, Thank you for completing the survey regarding your recent stay at our property. It has always been our endeavor to continually upgrade our facilities & services, to provide the best to our guests which they rightly deserve ! We assure you that on your next visit to our resort, you will find our facilities more than your expectation.Thank... More

New Delhi
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights, Got a good deal from Archana in Delhi office who was very courteous and prompt.. Once at the hotel, I was happy to see that despite being a rushy day (15th August), the reception was managed well, my check in took 15 minutes and the reception staff spoke well.. Food was the best part of... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Vansh, Thank you for completing the survey regarding your recent stay at our property and filling such encouraging review about our hotel, amenities and the service provided by our staff members. Our team member (Ms.Archna) tremendously encouraged after reading your feedback form of appreciation. It is indeed a pleasure to note that you felt the Residence to be an... More

Horley, United Kingdom
Top Contributor
79 reviews 79 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a time share exchange and came highly recommended and so it should with the location countryside and wonderful grounds. Our apartment unfortunately was totally unacceptable in terms of cleanliness and size as arranged and booked. One room had a gap above the door and pigeons were nesting in the hallway. The room had not been used for months... More

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New Delhi, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently spent the long weekend of 15th August in this property and were rudely shocked of the unacceptable behavior of the reception staff. Will not like to go into too many details about the bad experience but would suggest people to ensure that they understand what they get into before booking with them. On the plus side: 1. Abundant... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr. Vyom, We sincerely regret that there were some lapse on the part of our reception. You will kind appreciate that on 15.08.2014 the club was chock-a-block full & as a result perhaps there were some lacking in our service. Your suggestions are important to us & enable us to furhter upgrade our facilities & services to provide the... More

Mumbai (Bombay), India
Top Contributor
50 reviews 50 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Did an office trip to this resort late March this year. This place is definitely at a distance from the Delhi Airport and with the winding roads, the trip seems never ending. Finally once we arrived, the property appears to be an old one nestled in a large estate. The property is sprawling with this slew of one storeyed row... More

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Gurgaon, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was our first stay at Best Western. The food was excellent, chef must be complimented. Service was courteous. We were happy with the support given to us, as we had senior citizens with us. Property is well-maintained with lots of options for children. We would certainly return for another outing.

Was this review helpful? Yes 1
Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr.Samindra, Thank you for completing the survey regarding your recent stay at our property and filling such encouraging review about our hotel, It is indeed a pleasure to note that you felt the Residence to be an "Excellent Staff Service". Thank you once again for your valuable feedback an look forward to host you as our esteemed guest in... More

Gurgaon, India
Contributor
17 reviews 17 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 7, 2014

This was our second visit to this resort. I was the organizer for our large and diverse group of approx 180 people (Corporate Family Outing). The team of Mr Pinto, Mr Ramesh, Mr Raman and Mr Peter is very cooperative and dependable. The arrangements were as per requirements. As is their forte, managing such a large group never seemed a... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Mr. Singla, Thank you for completing the survey regarding your recent stay at our property and filling such encouraging review about our hotel, amenities and the service provided by our staff members (Mr.Pinto , Mr. Ramesh ). It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Our team... More

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

We had a very pleasant stay in the resort and would like to give 9/10 rating . What was lacking was some support for senior citizens . If the resort had some vehicle exclusively for senior citizens where in they could be given a ride to see the whole resort . There were many senior citizens there who were unable... More

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Poonam A, AM- Advtg & Sales Promotion at BEST WESTERN Resort Country Club, responded to this review

Dear Ms. Singh, We thank you for staying at the resort and sparing your valuable time to let us have your feedback. Your feedback is important to us and enables us to know how we can further improve our services to provide the best to our guests. We thank you again for staying at the resort and appreciate your loyalty... More

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Additional Information about BEST WESTERN Resort Country Club

Address: Pachgaon - Mohammadpur Road | Near Manesar, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Resort Country Club Hotel Gurgaon
Gurgaon Best Western
Best Western Gurgaon

86 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Number of rooms
125

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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