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DoubleTree by Hilton Gurgaon-New Delhi NCR

#18 of 195 Hotels in Gurgaon
Certificate of Excellence
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Sector 56, Golf Course Road, Gurgaon 122011, India
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DoubleTree by Hilton Gurgaon-New Delhi NCR
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DoubleTree by Hilton Gurgaon-New Delhi NCR
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423 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Slough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I recently had to book last minute due to flight changes, I could not book online as it was already past mid-night. I called the hotel and spoke to front desk staff who advised there were rooms available on arrival and I could have an early check-in. When I arrived at the hotel the front desk manager (Assim Shariff) was... More 

Was this review helpful? Yes
Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I had spent a month and half in Gurgaon, on multiple visits, in various hotels, including the Leela and the Westin. While the other two are far more luxurious, higher end hotels with brilliant service, and located centrally, this has to be the place with the best food. Absolutely loved it! The spread in the food, be it for breakfast... More 

Was this review helpful? Yes
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for your kind review of DoubleTree by Hilton Gurgaon New Delhi NCR, we are delighted that you enjoyed your recent stay with us. We truly appreciate your positive feedback on our facilities, rooms and dining options, which you enjoyed. It is rewarding for the team when our guests enjoy their experiences with us. Thank you for... More 

Paranaque, Philippines
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Traveling solo to India for the first time, I was happy to have a home in the midst of bustling Gurgaon- the Double Tree by Hilton. Good buffet breakfast, fast internet, comfortable accommodations and friendly staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for posting your review of DoubleTree by Hilton Gurgaon New Delhi NCR on Tripadvisor, we are delighted that you enjoyed your stay with us. It is rewarding for the team when our guests enjoy their experiences with us. Having said that there could not have been a better compliment than being called home! Thank you for... More 

Orlando, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Being our first time in India, we were a little apprehensive about going to a hotel. However, we were not disappointed...we were actually pleasantly surprised! The staff was 100% accommodating and always surpassed our needs. The were quick on their feet. Also, the food was super delish at any time of day. When I wanted breakfast at 1:00 PM and... More 

Review collected in partnership with DoubleTree by Hilton

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Mumbai
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here for only a day, but I quite liked it from the moment I walked in. Perhaps because the Double Tree in Pune is just okay okay. There layout is grand, a very colorful ambience compared to the business hotels. The staff is pleasant and the food is great, try the pizza for sure. There are two restaurants -... More 

Was this review helpful? Yes 1
del
Top Contributor
70 reviews 70 reviews
60 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The stay at this property was just an average experience, its one place which is miles and miles from airport or from other places. very poor approach. average rooms. the most critical aspect is that the menu remains the same for lunch and dinner in the coffee shop, so if you are staying there, you are forced to have the... More 

Was this review helpful? Yes 2
mumbai, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

it is Hilton only by name . while the cleanliness ,cooling and comforts are world class but human factor is awful and needs upgradation. food quality , variety and authenticity also need to be improved

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Please accept our apologies for the inconveniences you encountered during your recent stay with us. I wish to assure you that what you experienced is not typical of the professional service and good quality products that we always endeavor to deliver. I have discussed your case at length with my team members and like to assure you that... More 

Stuttgart, Germany
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The DoubleTree offers everything you need, a room with enough space to work and to rest. It has a pool, gym and restaurant. The breakfast variety is large (a lot of "continental" Indian food as well). Alcohol is quite expensive, still they offer a variety of drinks. The restaurant kitchen is open almost the whole time, offering you food after... More 

Was this review helpful? Yes
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for your compliments and high rating of DoubleTree by Hilton Gurgaon New Delhi NCR, it is always a pleasure when our guests enjoy their stays. We really appreciate your positive feedback on overall service, food & beverage, breakfast quality, fitness centre and swimming pool and ambience all of which made your stay a comfortable one. we... More 

Madrid
Top Contributor
65 reviews 65 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is an extraordinary spot for business travelers. It provides state of the art support for them and plenty of room for relaxing after a working day. A couple of restaurants and a bar contributes to an unplugged evening. The Restaurant offers a careful mix of international and indian cusine. Local specialties are thoroughly explained by the staff, that... More 

Was this review helpful? Yes
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for staying at DoubleTree by Hilton Gurgaon New Delhi NCR, we are delighted that the hotel met with your expectations. It is encouraging for the team to know that their service highlighted your experience with us, as did outdoor swimmingpool. Each and every guest is important to us and we continually endeavour to deliver the best... More 

Bangalore, India
1 review
5 of 5 stars Reviewed 2 weeks ago

It was Nice Cosy Stay at Double Tree Gurgaon last weekend ! The Food , The ambiance and hospitality was great. The Breakfast spread was decent and we all enjoyed it a lot. I would love to visit this place again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for your compliments and high rating of DoubleTree by Hilton Gurgaon New Delhi NCR, it is always a pleasure when our guests enjoy their stays. We really appreciate your positive feedback on overall hospitality, food & beverage offerings and ambience all of which made your stay a comfortable one.Thank you for your stay, we look forward... More 

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