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DoubleTree by Hilton Gurgaon-New Delhi NCR

#15 of 197 Hotels in Gurgaon
Certificate of Excellence
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Sector 56, Golf Course Road, Gurgaon 122011, India
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DoubleTree by Hilton Gurgaon-New Delhi NCR
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472 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I wished I know this hotel earlier to stay on it during my earlier visits to Delhi. The staff were very friendly and helpful specially Mis Pooja. The location is nice as it is walking distance from the HUDA market.

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

For those who have business in and around Gurgaon, this is an ideal hotel. Located on the main road with many malls and shops nearby it is a good value for money hotel. The business hub around this hotel comprises mostly of IT companies and other corporate offices. Best part is just a 30 min - 1 hour drive from... More 

Was this review helpful? Yes 1
Port louis, Mauritius
1 review
3 of 5 stars Reviewed 2 days ago NEW

Pleasant room service Good hospitality Good food and service ( breakfast and dinner ) Quite confidential area well secured. No electricity and water cut ( unlimited supply) Wifi accessibility is very good ( broad range around the hotel)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Southington, Connecticut
1 review
5 of 5 stars Reviewed 3 days ago NEW

During my stay, I encountered exceptional service, excellent food and very clean facility. I felt very welcome and was well cared for. Each staff member I encountered went out of their way to make sure my stay was enjoyable.

Was this review helpful? Yes 1
Shanghai, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room was nice. I booked through Cleartrip and got what I thought was a competitive rate (cheaper than Makemytrip), only to find that the room rate did not include Internet access. I told myself it was my fault for not checking. The stay was nice, the room comfortable and the staff friendly (there is a warm chocolate chip cookie... More 

Was this review helpful? Yes 2
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for sharing your insights from your recent stay. Whilst I am glad that your overall stay was comfortable and that you relished our signature DoubleTree Chocolate Chip Cookie, I am sorry to hear that there were aspects of the hotel that did not meet with your expectations. As we work to always provide the best hospitality... More 

Aberdeenshire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I cannot fault this hotel. It was a perfect experience from check-in through to leaving in a cab to my office. All the staff went out of their way to please and everything worked. The mattress/pillows & AC meant I slept very well, which is the most important thing. The wi-fi connection worked perfectly. The price was very reasonable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for your kind review of DoubleTree by Hilton, Gurgaon. We are delighted that you enjoyed your stay with us. For us, the Guest experience has always been just as important as the products and services we provide. Thank you for your business. We look forward to welcoming you back when you are next in Gurgaon. Yours... More 

Los Angeles, California
Contributor
15 reviews 15 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ambika and Preeti in the Exec Lounge amongst most of the staff were phenomenal. A true example of premium hospitality. I cannot even begin to say how amazing the staff was, and the premises itself is beautiful and comfortable. What a great way to start a trip to a country for the first time. The room had the view of... More 

Was this review helpful? Yes 2
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for posting your review of DoubleTree by Hilton Gurgaon New Delhi NCR on Tripadvisor. We are delighted that you enjoyed your stay with us and that my team looked after you well. We very much appreciate your feedback for the concierge service. As we continually endeavor to deliver the quality Hilton hospitality experience to our guests,... More 

Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

DoubleTree at Gurgaon has a warm approach to hospitality management. Their service was great and the food awesome. Great prospects await this facility. The only bit that deserves attention are the surrounding roads that are under construction, making the approach rather difficult. Also street lights are quite insufficient, making one feel unsafe after dark.

Was this review helpful? Yes 3
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for sharing your review on TripAdvisor! It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend us for the quality and service. We regret the inconvenience caused due to the construction close to the hotel. We look forward to welcome you back at the hotel.... More 

Phoenix, Arizona
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great service at restaurant. They remembered my preference for breakfast and very professional and attentive staff. Close to my office and was traveling against traffic which was great. Nice and cozy rooms. Some construction going on nearby but did not bother me

Was this review helpful? Yes 2
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest Thank you for sharing your review on the recent stay at DoubleTree by Hilton Gurgaon - Delhi NCR! Our guests service agents will greatly appreciate your wonderful feedback as they continue to proudly uphold our DoubleTree by Hilton hospitality and values. We are grateful that you took the time and effort to share your experience at our property... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We found too much helpfulness which was overbearing and in your face - staff invaded personal space - too much guidance with the obvious - possibly a result of the staff outnumbering the guests. The hotel is a distance from the city centre and airport.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest Thank you for sharing your review on the recent stay at DoubleTree by Hilton Gurgaon - Delhi NCR! We are sorry that your experience did not offer you the best quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for inconsistencies and eagerness of the team. I have... More 

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