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DoubleTree by Hilton Gurgaon-New Delhi NCR

#19 of 195 Hotels in Gurgaon
Certificate of Excellence
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Sector 56, Golf Course Road, Gurgaon 122011, India
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DoubleTree by Hilton Gurgaon-New Delhi NCR
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DoubleTree by Hilton Gurgaon-New Delhi NCR
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433 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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gurgoan, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

i would stay at this hotel again just coz of the staff.. Very polite.. Very attentive.. Response to your needs is quick and with a smile.. The rooms, lobby, etc are clean and well maintained.. The room itself was spacious for a single person..

Review collected in partnership with DoubleTree by Hilton

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Huldenberg, Belgium
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with a number of colleges for a few nights, we all agreed the experience was excellent, the front desk team, exec lounge staff, chefs, waiters, in fact everyone was very helpful and professional. Without doubt we would all stay again when in the area and recommend to anyone to try this hotel.

Was this review helpful? Yes 1
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for your kind words of appreciation. I am glad to know that your stay at DoubleTree by Hilton Gurgaon, Delhi - NCR was enjoyable. Thank you for staying with us and for your feedback. We look forward to welcoming you and your friends whenever in Gurgaon. Yours sincerely, Parmeet Singh Nayar General Manager More 

Clarksville, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for almost a month. The hotel and the staff are amazing. Very clean throughout the hotel. Some of the best customer service that I have ever seen. I was lucky enough to have access to the Executive Lounge. There you will find Ambika to take care of you. He is one of the most attentive people that... More 

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ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for posting your review of DoubleTree by Hilton Gurgaon New Delhi NCR on Tripadvisor, we are delighted that you enjoyed your stay with us. I am glad that Ambika and the team took good care of you. We very much appreciate your feedback for the hotel and staff and look forward to seeing you again soon.... More 

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for couple of nights in this property. Everything about this hotel is great, except the location. The food was amazing and rooms were comfortable. Staff is always promt and caters to all your requests. We had few issues with the room which were taken care of, even in the late hours. In all a pleasent stay.

Was this review helpful? Yes 1
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for your kind review of DoubleTree by Hilton Gurgaon New Delhi NCR. We are delighted that you enjoyed your stay with us. Our mission is to globally own the human touch in travel because we CARE. Our Brand Promise is to provide the special comforts and acts of kindness to make the traveler feel human again.... More 

New York City, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second trip to the DoubleTree Gurgaon in 6 months. We were welcomed back like family. In the lounge, Ambika, now our trusted friend could not have done more to make our stay perfect! We would actually arrange our daily schedule to make sure we did not miss our time with him! Anand took care of us day... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for your wonderful review of DoubleTree by Hilton Gurgaon, New Delhi NCR. It was a pleasure to have you stay with us again. I am glad that Ambika, Anand and the entire team took good care of you. It is rewarding for the team when our guests enjoy their experiences with us. We do hope to... More 

Gurgaon, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed there for 5 nights and i found all facilities, staff behave and cooperation excellent. Check in and check out process, breakfastm lunch and dinner was remarkable, specially Icecream and Soup with all others.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for your kind review of DoubleTree by Hilton Gurgaon New Delhi NCR. We are delighted that you enjoyed your recent stay with us and I am glad my team looked after you well. We truly appreciate your positive feedback on our facilities, rooms and dining options, which you enjoyed. It is truly rewarding for the team... More 

San Diego, California
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is an oasis worth the visit. Rooms are nice and spacious, beds are perfect as are the pillows. Meals were over the top. We had a buffet dinner there as well as the buffet breakfast. Both were outstanding. They could even cook an egg properly without burning it. You could even have a smoothie with carrots and other... More 

Was this review helpful? Yes 1
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for posting your wonderful review of DoubleTree by Hilton Gurgaon, New Delhi NCR on Tripadvisor. We are absolutely delighted that you enjoyed your stay with us. Thank you for your appreciation of the room and dining options. We are glad that we are part of the highlights of your trip to India and hope we have... More 

Gorleston-on-Sea, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A lovely hotel in a modern area near Delhi and only 30 minutes from the airport. A double upgrade because of my gold status meant lovely lounge access for our stay. We were even brought some cake in the evening to our room in case we were peckish. The bar and food prices are high for India, but average in... More 

Was this review helpful? Yes 1
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, It gives me immense pleasure to know that you enjoyed your stay at DoubleTree by Hilton, Gurgaon New Delhi NCR. Your positive feedback is very much appreciated and I am pleased that my team looked after you well. A culture of CARE (Creating a Rewarding Experience) is at the heart of DoubleTree by Hilton. For us, the Guest... More 

Perth, Australia
Top Contributor
57 reviews 57 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our last night in India was spent in this hotel. Rooms were clean, comfortable, well serviced and the beds were very comfy. Dining facilities were of a high standard and the staff helpful and attentive. Not centrally located to shops or restaurants but close to airport. Recommended!

Was this review helpful? Yes 1
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Thank you for posting your review of DoubleTree by Hilton Gurgaon New Delhi NCR on Tripadvisor, we are delighted that you enjoyed your stay with us. We very much appreciate your feedback for the rooms and dining facility and look forward to seeing you again soon. Yours sincerely, Parmeet Singh Nayar General Manager More 

Slough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently had to book last minute due to flight changes, I could not book online as it was already past mid-night. I called the hotel and spoke to front desk staff who advised there were rooms available on arrival and I could have an early check-in. When I arrived at the hotel the front desk manager (Assim Shariff) was... More 

Was this review helpful? Yes 2
ParmeetSinghNayar, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this review

Dear Guest, Please accept our sincere apologies for the inconveniences you encountered during your recent stay with us. I wish to assure you that what you experienced is not typical of the professional service and good quality products that we always endeavour to deliver. I have discussed your case at length with my team members and like to assure you... More 

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