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All 193 Gurgaon hotels

BEST WESTERN Skycity Hotel

4.0 of 5 Hotel   |   1 Old Judicial Complex | NCR, Delhi, Gurgaon 122001, India
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BEST WESTERN Skycity Hotel
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Ranked #48 of 193 Hotels in Gurgaon
A recent review
4 of 5 stars reviewed 1 week ago
GAjay Bangalore
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292 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
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Bangalore
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed during my business trip for 4 nights and was a good experience... Rooms are big, neat clean, good Wi-Fi connectivity.. Very friendly and courteous staff. Breakfast spread was decent but did not pinch my taste buds much.....

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We really appreciate the commitment of the staff for customer’s comfort. We have visited the hotel in January (Coldest month, I feel :-)), but the temperature was moderate in the room. It was quite pleasant and warm for Delhi’s climate. Room was very nice with all the amenities. Awesome Wi Fi speed with no signal issues. Friendly staff and was... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in Best Western Skycity for a week and am a regular customer.Rooms are very nice.Due to cold weather our room was very hot.Heating of AC was good we did not feel cold.Good staff and nice ambience encourages us to visit this property again and again.Good team work keep it up

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I found it to be a good hotel given that the upkeep and functioning of room amenities was good, cleanliness and hygiene was good. Nice courteous staff who responded in reasonable timeframe. It has free Wi Fi in rooms, it was a good value for money. It is a good place for Japanese, they have language translators and Japanese menu... More 

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SkycityHotel, BUSINESS DEVELOPMENT MANAGER at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Namaskar, Greeting from Best Western Skycity, Gurgaon’!! First & foremost we would like to thank you for your continued patronage with us at Best Western Skycity, Sector-15, Gurgaon’ and also for sharing a complimentary review about us on Trip Advisor. Our fabulous guest experience, our smooth check in/out operation, our high standards of cleanliness and maintenance, our delicious... More 

Tehran, Iran
Top Contributor
89 reviews 89 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed December 24, 2014

I am staying in this hotel in a terribly cold room. Frankly, it is colder than outside. I made several complaints and they replied there is no heat. They are rated 4 star but it is an Indian standard for sure. It is unbelievable answer from an international hotel. This is the worst experience of my "Best Western" one. After... More 

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SkycityHotel, BUSINESS DEVELOPMENT MANAGER at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Thank you for sharing your valued feedback. After giving several Room and heating Options and as everyone In India Knows about Delhi/ NCR,reeled under a severe cold wave As minimum temperature plummeted to 2.6 degrees Celsius -- the coldest of the season… as dense fog and cold wave conditions continued unabated. Please accept my sincere apology for the... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 16, 2014

1. Hotel rooms are very good. 2. Staffs are courteous. 3. It's difficult to get good Indian food. This is basically hotel for Japanese and most of the food items are Japanese. In my 5 days of stay (08.12.2014 to 13.12.2014), I could not get even single meal of tasty Indian food (breakfast & buffet dinner which was complementary). 4.... More 

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SkycityHotel, BUSINESS DEVELOPMENT MANAGER at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Thank you for sharing your valued feedback. Please accept my sincere apology for the inconvenience you had to face while during your stay. It is our constant endeavor to extend services of the highest standards but we apologize for having fallen short of it on this above mention issues. Guest feedback is extremely useful as it helps us... More 

Chennai (Madras), India
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 15, 2014

Good hotel for business trips Well maintained restaurant in the ground floor. Restaurant staffs are very co operative and kind. Food is good in the buffet breakfast where you can find both South Indian and North Indian dishes. Good for Japanese expats...Can think of starting a swimming pool as a added amenity

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SkycityHotel, BUSINESS DEVELOPMENT MANAGER at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Namaskar, Greeting from Best Western Skycity, Gurgaon’!! First & foremost we would like to thank you for your continued patronage with us at Best Western Skycity, Sector-15, Gurgaon’ and also for sharing a complimentary review about us on Trip Advisor. Our fabulous guest experience, our smooth check in/out operation, our high standards of cleanliness and maintenance, our delicious... More 

Bakersfield, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

This hotel is really value for money .It always gives a feeling of second home where you are well taken care by professionals. Smooth check in, room size big, Dinning option is good. Stayed for three nights and it really meant the value of money. Would love to st again.

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SkycityHotel, BUSINES DEVELOPMENT MANAGER at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Namaskar, Greeting from Best Western Skycity, Gurgaon’!! First & foremost we would like to thank you for your continued patronage with us at Best Western Skycity, Sector-15, Gurgaon’ and also for sharing a complimentary review about us on Trip Advisor. Our fabulous guest experience, our smooth check in/out operation, our high standards of cleanliness and maintenance, our delicious... More 

Pleasant Hill, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed December 2, 2014

We booked the BW hotel on-line for the night of Nov 3, 2014. It was a deal with DEL airport pick up. We arrived near midnight at the hotel with a nice driver they sent. But when we arrived, the manager told us the hotel rooms are full(which we doubt) that they will take us nearby branch after paying the... More 

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SkycityHotel, BUSINES DEVELOPMENT MANAGER at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Namaskar .....Best Western Skycity!!! Thank you for taking the time out to convey your feedback regarding your stay. It is indeed quite disappointing to learn of this and I apologize for the same. We have noted your detailed feedback and have shared with the concerned department and ensure that same would not be repeated. We shall certainly work... More 

1 review
1 of 5 stars Reviewed November 26, 2014

I'm really forgiving, but BestWestern spammed me many times asking me to write tripadvisor review so I have to tell you the truth. Called up hotel in afternoon to tell them I will checkin later in the evening, I landed up by 8:30PM to hear the allotted rooms or that entire floor is under repair!! So, I was forced into... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SkycityHotel, BUSINESS DEVELOPMENT MANAGER at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Namaskar, Greeting from Best Western Skycity Hotel Sector-15, Gurgaon’!!! We thank you for the feedback through Trip Advisor that you have been kind enough to share with us. It is these feed-backs from our guests that help us take note of the issues that may have escaped our notice so that we may rectify the issues in concern... More 

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Additional Information about BEST WESTERN Skycity Hotel

Address: 1 Old Judicial Complex | NCR, Delhi, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Skycity Hotel 4*
Number of rooms: 55
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Hotel Style:
#16 Spa Hotel in Gurgaon
#32 Luxury Hotel in Gurgaon

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