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BEST WESTERN Skycity Hotel

1 Old Judicial Complex | NCR, Delhi, Gurgaon 122001, India
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1 room 1 guest
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BEST WESTERN Skycity Hotel
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332 Reviews from our TripAdvisor Community

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Traveler rating
    183
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148
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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  • All months
    (332)
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    (75)
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    (82)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (81)
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1 review
1 of 5 stars Reviewed 6 days ago NEW

Looks like the hotel and its front office manage are no where in the standards of 5 star hotels. They cheat for price of food and accommodation as they cheated with one of my friend and charged him more then what was expected very. It's just a random hotel any fool can afford. There is nothing you get at once.

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1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for more than 10 days and found Quick and efficient. They were kind enough to give me an upgraded room. Which was comfortable. Food was also good. the front office manager was very efficient and helpful The location is one of the prime ones in Gurgaon. Highly recommended.

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Pune, India
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

this hotel is not that much BAD but not that much good also ,,,,,,, this Hotel they claim to be five star ... but as per my ratings .. it should be 3 star rating.... from outside it looks great but not to the mark or not up to the rates they charge.... the rooms are quite OK...the food is... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Don't prefer this hotel.. Staff and team all are unprofessional ... Liers and cheaters Food quality very poor. Also didn't like location of hotel. Room furniture quality very poor . .. Management Start counting your days Your this property will be closed soon . Any business with base if cheating and fraud Does not last much Details You can ask... More 

Was this review helpful? Yes 1
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity..!!!!!!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address to the respective team members. At Best Western... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2015

There was a complete power cut for more than 1 hour on 18th july. It was a horrible experience. AC takes too long for cooling, works just like a simple fan or cooler. Room services are worse they took more than 2 hour to serve the welcome complimentary drink. Washrooms has stains and when I ask the housekeeping to clean... More 

Was this review helpful? Yes 1
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity..!!!!!!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address to the respective team members. At Best Western... More 

MUMBAI
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 14, 2015

It was just a night stay at Gurgaon. Got a warm welcome by getting my room upgraded to royal suite. I regret that i haven't photographed the rooms. Check in & check out was smooth. location was bit difficult to find as we were coming at late night. All together i can simply say excellent and worth staying.

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

1 review
5 of 5 stars Reviewed July 6, 2015

I had a very nice stay at the Best Western Skycity. The staff were all very nice and accommodating of my needs. I would definitely recommend this hotel to other business travellers as well. Plus they have a fully stocked bar in the foyer!! Rooms are very generous in size and the beds are massive for a good sleep. Bathrooms... More 

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed July 6, 2015

It was really great to stay in this property. The rooms are pretty comfortable & the service was impeccable. The breakfast was overwhelming but I enjoyed to the core. Very courteous staffs at the reception, really great going by Ms. Urbee & the team. Keep it up please.

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

Sulaymaniyah, Iraq
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2015

A very nice hotel, great location and great service. The breakfast buffet was extraordinary. Rooms were very clean. Staff were very friendly. They had an money exchange office but with lower rates that exchange office outside the hotel. They had a very nice garden.

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015 via mobile

We were in this hotel for 2 nights. We were on our honeymoon trip and were given an upgraded room. From the start to the end, everything is perfect, amazing!!! People on the reception are very kind. I have a special thanks for Ms Sheetal for being so generous and kind with us. Very helpful and always asking is everything... More 

Was this review helpful? Yes 1
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

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