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BEST WESTERN Skycity Hotel

1 Old Judicial Complex | NCR, Delhi, Gurgaon 122001, India
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BEST WESTERN Skycity Hotel
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Ranked #45 of 199 Hotels in Gurgaon
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328 Reviews from our TripAdvisor Community

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Traveler rating
    182
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (328)
  • Mar-May only
    (75)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (81)
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3 of 5 stars Reviewed 1 week ago

There was a complete power cut for more than 1 hour on 18th july. It was a horrible experience. AC takes too long for cooling, works just like a simple fan or cooler. Room services are worse they took more than 2 hour to serve the welcome complimentary drink. Washrooms has stains and when I ask the housekeeping to clean... More 

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity..!!!!!!! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address to the respective team members. At Best Western... More 

MUMBAI
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was just a night stay at Gurgaon. Got a warm welcome by getting my room upgraded to royal suite. I regret that i haven't photographed the rooms. Check in & check out was smooth. location was bit difficult to find as we were coming at late night. All together i can simply say excellent and worth staying.

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I had a very nice stay at the Best Western Skycity. The staff were all very nice and accommodating of my needs. I would definitely recommend this hotel to other business travellers as well. Plus they have a fully stocked bar in the foyer!! Rooms are very generous in size and the beds are massive for a good sleep. Bathrooms... More 

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed 3 weeks ago

It was really great to stay in this property. The rooms are pretty comfortable & the service was impeccable. The breakfast was overwhelming but I enjoyed to the core. Very courteous staffs at the reception, really great going by Ms. Urbee & the team. Keep it up please.

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

Sulaymaniyah, Iraq
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very nice hotel, great location and great service. The breakfast buffet was extraordinary. Rooms were very clean. Staff were very friendly. They had an money exchange office but with lower rates that exchange office outside the hotel. They had a very nice garden.

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015 via mobile

We were in this hotel for 2 nights. We were on our honeymoon trip and were given an upgraded room. From the start to the end, everything is perfect, amazing!!! People on the reception are very kind. I have a special thanks for Ms Sheetal for being so generous and kind with us. Very helpful and always asking is everything... More 

Was this review helpful? Yes 1
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

Japan
1 review
5 of 5 stars Reviewed June 6, 2015

This is easily one of the best hotels,not only in Gurgaon,but in the national capital region. It's a nice property, with multi ursine restaurants, spa, pool, fitness centre and rooms,giving it the ambiance of very well spread out palace.It is indeed very aesthetically designed.The security is another strong point of this hotel. Restaurants serve authentic and fresh,wide variety food items,prepared... More 

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

New Delhi, India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 4, 2015

Where to start from, my friend is a member of this hotel and she gave me her vouchers (as they were transferrable) to avail the complimentary room stay on her behalf. Now comes the review part. 1. Called the club office number almost 200 times in two weeks but no response. Somehow got an alternate contact number of Mr. Shah... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 3, 2015

This was my first time stay in this Hotel, It was an amazing stay, the rooms, the services, room cleanliness , breakfast set up lavish , Hotel staff was very well mannered and co-operative with smiling faces. Definitely value worth Hotel.

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

1 review
5 of 5 stars Reviewed May 30, 2015 via mobile

I booked best western sky city hotel for my son Birthday. From the booking till end of the party everything was owsome we were worried about the function as that was a first function of my son but all arrangement and service food quality & coordination was up to the mark. Everything was well managed we were not felling that... More 

Was this review helpful? Yes
SkycityHotel, Manager at BEST WESTERN Skycity Hotel, responded to this review

Dear Guest, Greetings from Best Western Skycity Hotel..!!!!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Gurgaon. I am pleased to know that you were satisfied with your experience of our services and facilities. At Best Western Skycity Hotel, it is our constant endeavor to provide you... More 

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