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Leisure Inn West Gurgaon

4.0 of 5 17/6, Old Delhi Gurgaon Road | Sector 14, Gurgaon 122001, India (Formerly Peppermint West Gurgaon)
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Leisure Inn West Gurgaon
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163 reviews from our community

Traveler rating
    61
    62
    20
    10
    10
See reviews for
22
36
18
79
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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There are newer reviews for Leisure Inn West Gurgaon
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London, England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 13, 2012

This is a three star looking hotel with very poor quality service. We stayed there for two nights three days...and it was terrible experience. Look wise the hotel is good...rooms and bathrooms are well decorated and clean. However, the service is a total let down. You wouldn't get the value of money. The amount they charge for their rooms.... you... More

Was this review helpful? Yes 3
New Delhi, India
1 review
4 of 5 stars Reviewed November 4, 2012

Hi guys as i mentioned in my title, I booked a room with my partner for leisure and to relax a bit from a hectic schedule and trust me i was really relaxed and fresh to get drained out again! Beautiful hotel with well mannered and swift staff. They have excellent rooms and facilities I am really impressed that is... More

Was this review helpful? Yes
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this review

Dear Paddington, Thank you for your review. We would definitely work on training our staff better and work ore on our marketing the hotel as the only Peppermint in Gurgaon. We look forward to your next visit to Peppermint Gurgaon, and to the other cities that Peppermint is open in. Regards, Team Peppermint More

Machida, Japan
Top Contributor
65 reviews 65 reviews
59 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed October 20, 2012

I have stayed at this hotel for four nights in my recent trip to India. As this hotel is quite new, I would not have found this wonderful small hotel, unless our host booked it for me. Though it is small, it has everything essential for our needs. A small but well decorated room with ample working space and lighting,... More

Was this review helpful? Yes 1
Rajeshsudan, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, It was a pleasure to have you stay at Leisure Inn West Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor. We are also delighted to receive your encouraging feedback and to learn that some of the services and facilities have exceeded your expectations and for some you have desired changes.... More

Marikina, Philippines
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed October 15, 2012

On my first trip to India, we were booked by our host in this lovely boutique hotel in Gurgaon. My colleagues and I were very happy with the friendly and honest staff, especially the hospitality accorded to us by Chef Rajin who made special meals for us. My colleague, who left her mobile phone on the bed, was please to... More

Was this review helpful? Yes 1
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this review

Dear onebell, Thank you for your review and we are glad that you enjoyed your stay here. We would definitely look at an option of sending emailer to known Tour Operators and also advertise locally to create awareness about our hotel amongst them. We look forward to your next visit to Peppermint Gurgaon, and to the other cities that Peppermint... More

Gurgaon
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 8, 2012

People pls note- the Peppermint Hotel next to Kingdom of dreans has recently been taken over by Citrus Hotel and I just experienced the WORST hospitality ever over there. Please refer to my review posted under Citrus Hotels Gurgaon to read the details.

Was this review helpful? Yes 1
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this review

Dear Minkismom, Thank you for your review. Peppermint has a hotel in Gurgaon in sector 14. We look forward to welcoming you there. Regards More

Bangalore, India
2 reviews
4 of 5 stars Reviewed October 5, 2012

The hotel is located centrally in gurgaon. Food court and plethora of restaurants surrounds this hotel although the inhouse food preparation isnt bad. Rooms are clean and big. I had a room with a bath tub and a balcony. The check in was fast and so was the checkout. We really enjoyed our weekend.

Was this review helpful? Yes
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this review

Dear Mr. Das, Thank you for your review. Although there is now only one Peppermint in Gurgaon at Sector 14. We look forward to welcoming you there fand will continue to strive to exceed your expectations. Regards. More

Jakarta, Indonesia
Top Contributor
109 reviews 109 reviews
66 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed August 18, 2012

this is the first hotel for me on my first to india. for me this is good hotel to stay, clean room with "pop" culture in it. room is consider spacy and service is excellent. location is also very good, considering you can get a variety of restaurant within a walking distance. service also excellent and the chef on their... More

Was this review helpful? Yes 2
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this review

Dear Gondel g, Thank you so much for your review. We are extremely encourage by your kind words, and will continue to strive to exceed your expectations. We look forward to your seeing you at the hotel again and also to our other hotels open. Best Regards, Team Peppermint More

Mumbai
Contributor
15 reviews 15 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 12, 2012

Many years ago when I traveled as a kid / college student / early work life (in the 80's and 90's) the one thing that we were used to was 'budget accommodation" where the hotel or facility made sure you knew you were living BUDGET!!! And as much as I am not entrepreneurial, I always thought and continue to think... More

Was this review helpful? Yes 2
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this review

Dear tinyutinyukilind, Thank you for your review. We sincerely appreciate the time you have taken to write this out. We are happy to know that you enjoyed staying at our hotel. We appreciate your candid feedback, which only helps us improve the product and services. We would soon be relaunching the Mint points and would definitely send you an email... More

Abu Dhabi, United Arab Emirates
Top Contributor
59 reviews 59 reviews
59 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 30, 2012

Peppermint Hotel scores on its affordability and good location for the business travleller. Rooms are well-done with spacious bathrooms. Cleaniness standards are high. Room service is prompt, but Hotel should improve on its food quality. Staff at peppermint are extremely nice and take care of your small needs. Overall a good nice hotel suite best for short stays.

Was this review helpful? Yes 1
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this review

Dear ArvindS, Thank you for your review. We are delighted that you enjoyed your stay at Peppermint. We know that we cannot turn time back, but request to speak with you to better understand what went wrong with the food served. We look forward to your response(marketing@pepperminthotels.com), and would be grateful if you can give us an opportunity to make... More

Jaipur, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2012

We had to spend a day in Gurgaon and it was a best luck that we had a chance to stay in Peppermint. It was a great experience and we both loved the food, ambience and superb services from the staff especially with the reception. Recommend to all who want to spend a day with luxury facilities at a very... More

Was this review helpful? Yes 1
Pepperminthotels, Public Relations Manager at Leisure Inn West Gurgaon, responded to this review

Dear Yash_Vrinda, Thank you for your kind message. We will endeavor to continue improving our standards to exceed your expectations. We would be delighted to have you or your guests stay with us in the near future. Best regards, Team Peppermint More

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Additional Information about Leisure Inn West Gurgaon

Address: 17/6, Old Delhi Gurgaon Road | Sector 14, Gurgaon 122001, India (Formerly Peppermint West Gurgaon)
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leisure Inn West Gurgaon 4*
Number of rooms: 60
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