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Leisure Inn West Gurgaon

4.0 of 5 17/6, Old Delhi Gurgaon Road | Sector 14, Gurgaon 122001, India (Formerly Peppermint West Gurgaon)
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Leisure Inn West Gurgaon
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Leisure Inn West Gurgaon
Leisure Inn West Gurgaon
Leisure Inn West Gurgaon
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168 reviews from our community

Traveler rating
    63
    63
    21
    10
    11
See reviews for
25
37
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79
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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New Delhi, India
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am writing to express my deepest appreciation for the quality of service I was offered as part of wedding group during 13-16 December at Leisure Inn West Gurgaon. Being an avid traveler, I have stayed across many hotels across brands across the world and have never ever come across a team sooo committed and professional. The Staff was SUPERB... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Duration of stay- Three nights/4 days The pro's: >> The sheets were absolutely clean, pillows fluffy, duvet warm, The air conditioning worked and the bed was comfy. >>basic amenities were there- a hairdryer, an iron board/iron on request/ a decently stocked mini bar, a TV which worked, >>It was easy enough to get an auto/cab right outside the hotel, plus... More 

Was this review helpful? Yes
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, Greetings to you from The Leisure Inn West Gurgaon. I thank you for your valuable time to review us on TripAdvisor. I have noted and shared your comments with my team and I apologise for any inconvenience you may have experienced during your stay at the hotel, We value your patronage and I hope you will give us... More 

Gurgaon, Haryana, India
1 review
1 of 5 stars Reviewed 1 week ago

My bad luck that I thought to dine at your Gurgaon sector 14 hotel at Bites restaurant on one of special day. The food was pathetic with no taste, there were 3 options veggi/dal and 2 options of bread, 1 option for dessert and bit of salad. Do you call it a buffet? Give me a break. Any dhaba can... More 

Was this review helpful? Yes
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, I thank you for your valuable time to review us on TripAdvisor.. I apologise for the inconvenience you may have experienced during your dining experience at the hotel, we have taken note of your feedback. The matter has been investigated; aside, let me assure you that this is not our standard of service. We value your patronage and... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent only 4 hours here so can't say much but the first impression was not very great. We reached here at approx 12:30 a.m., we were travelling in a group of eight including 2 kids so had lots of luggage and we were travelling by a tempo traveller. When we mentioned to the guard that please let us take... More 

Was this review helpful? Yes
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, Greetings to you from The Leisure Inn west Gurgaon, I thank you for your valuable time to review us on TripAdvisor. I apologise for the inconvenience you may have experienced during your stay at the hotel, we have taken note of your feedback. The matter has been investigated; aside, let me assure you that this is not our... More 

Navi Mumbai, India
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to attend a marriage in Gurgaon and was looking for a hotel closer to marriage venue and the airport so zeroed down on this place. Mr family had a comfortable stay here. It has all the amenities plus it's part of international chain so the standards were maintained. The room had all the necessary things, the service was... More 

Was this review helpful? Yes
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, It was a pleasure to have you stay at Leisure Inn West Gurgaon and we thank you for sparing your valuable time to review us on the Trip Advisor. We are also delighted to receive your encouraging feedback and to learn that the services and facilities have exceeded your expectations. We look forward to your continued visits and... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 5, 2014

I have been dining in Leisure Inn restaurant for quite a while but the new way they have layed out the restaurant is strongly not convenient. Restaurant has removed the middle portion wherein juice and fruit counter use to be & replaced with an empty space wherein now stewarts and guest walk. Restaurant has pushed the same counter to the... More 

Was this review helpful? Yes
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, It was a pleasure to have you stay at Leisure Inn West Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor. I have taken a note of your feedback and suggestions with reference to the new set up of the restaurant and apologise for the inconvenience you may have experienced during... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here as part of a package deal. It was a welcome relief from our travels to Varanasi. The location is ideal for the airport as a mid-range hotel. We stayed on two separate occasions, separated by a trip to Jaipur. On both of these stays the service and quality were consistent. It has modern décor and friendly staff.... More 

Was this review helpful? Yes
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, It was a pleasure to have you stay at Leisure Inn West Gurgaon and we thank you for sparing your valuable time to review us on the Trip Advisor. We are also delighted to receive your encouraging feedback and to learn that the services and facilities have exceeded your expectations. We have also noted your comments for our... More 

New Delhi, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 23, 2014

Its the perfect example of hotel with good infrastructure but a pathetic staff. It doesnt really fulfill the reason of staying in a hotel. I visited the hotel for an overnight stay. In the 12hrs of my stay, here are my observations: 1. The food or the buffet for dinner had flies flying over the open food, despite being covered... More 

Was this review helpful? Yes 4
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, It was a pleasure to have you stay at Leisure Inn West Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor. I apologise for the inconvenience you may have experienced during your stay at the hotel, we have taken note of your feedback. The matter has been investigated; aside, let me... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

This hotel is exactly a place to come and relax. With the rooms being really comfortable and the staff really polite and professional. Would visit again to experience the same pamper. Would recommend other to just go and experience it yourself.

Was this review helpful? Yes 1
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear Guest, It was a pleasure to have you stay at Leisure Inn West Gurgaon and we thank you for sparing your valuable time to review us on the Trip Advisor. We are also delighted to receive your encouraging feedback and to learn that the services and facilities have exceeded your expectations. We look forward to your continued visits and... More 

Dhaka
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 11, 2014

I have stayed 4 days at this hotel. Overall stay was good. All the staffs are very good and well mannered. But few things that this hotel need to work on. 1. They have very limited number of TV channels and all are Hindi channels. people from outside India like to see some English channel as well. 2. Their internet... More 

Was this review helpful? Yes 2
KshitijDeopujari, General Manager at Leisure Inn West Gurgaon, responded to this review

Dear TripAdvisor Listing Owner, Thank you for taking the time to write a management response on TripAdvisor. Unfortunately, we cannot publish your response because it does not meet the following guideline(s): *Respectful of Personal Privacy No speculation as to the identity of the reviewer. Personal information of any person, including names, addresses, phone numbers or other information that may be... More 

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Additional Information about Leisure Inn West Gurgaon

Address: 17/6, Old Delhi Gurgaon Road | Sector 14, Gurgaon 122001, India (Formerly Peppermint West Gurgaon)
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leisure Inn West Gurgaon 4*
Number of rooms: 60
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Hotel Style:
#13 Best Value Hotel in Gurgaon
#29 Luxury Hotel in Gurgaon

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