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United-21 Citymark – Gurgaon

4.0 of 5 Mahavir Chowk, Gurgaon 122001, India
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Certificate of Excellence 2014
United-21 Citymark – Gurgaon
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United-21 Citymark – Gurgaon
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60 reviews from our community

Traveler rating
    21
    25
    12
    0
    2
See reviews for
8
8
7
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Indore, India
1 review
5 of 5 stars Reviewed yesterday NEW

Affordable luxury rooms and banquets, worth the price you pay for Food!! Spent a week staying now for some training work, We frequently do our social meetings, conferences here only and the four star Citymark Hotel is very convenient, comfortable and pleasurable every time I check in.The banquet staff is very quick, courteous. Had training in the banquet I felt... More

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MUMBAI
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed 2 nights at United 21 City mark and extended for one more day . We got a good hospitality and service on time.Check in was smooth easy, front desk staffs are friendly and professional. Food was tasty and custom made according to our favor, menu was not so wide and several Indian dishes are missing.The location of this hotel... More

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TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Sir Greetings! Thank you for taking time out to share your stay experience at United 21 City Mark Gurgaon. It was indeed a pleasure having you stay with us. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience. It is a matter of pride to know... More

Gurgaon, India
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is extremely comfortable , clean with friendly and smiling staff . The buffet spread for Breakfast and Dinner is excellent. However the most striking part of the stay is the fantastic service by each and every staff member which is why I chose to stay at the same hotel during all my visits to Gurgaon. The cleanliness of... More

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TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At U21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back. Warm... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was stayed at there 3 nights.it was an excellent experience such as room was very good' and staff was very friendly, specially housekeeping and front desk staff was very humble and helpful. Really I was enjoyed that stay...next time whenever i'll go to Gurgaon visit then deafetnely I'll go united 21 city mark gurgaon.........

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TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At U21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, I thank you for your feedback and look forward to welcome you back. Warm... More

New Delhi, India
1 review
5 of 5 stars Reviewed 1 week ago

Stayed there while visiting Gurgaon for a conference. The hotel is good. I was very impressed by service. The staff were friendly and courteous. A special mention to Ankit from restaurant. The breakfast was excellent and the restaurants were great. Both the staff and the chef were excellent. I would recommend this hotel to anyone visiting Delhi & NCR. All... More

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TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At U21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, I thank you for your feedback and look forward to welcome you back. Warm... More

Ahmedabad, India
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel for 01 Night due to my further business trip i couldn't enjoy a lot but till the time i was there it was great service and excellent staff. every one at reception is more interested to service you in your comfortable way. food is good.

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TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Sir Greetings! Thank you for taking time out to share your stay experience at United 21 City Mark Gurgaon. It was indeed a pleasure having you stay with us. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience. It is a matter of pride to know... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Warm welcome and smooth check in. Welcome drink, cookie n fruit platter were really good. The room is comfortable and several places to eat n shop within walking distance. I always love a bathroom with all the toiletries and hot water. The couch in the room was very comfortable too. Will definitely stay here again

Was this review helpful? Yes 1
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings! Thank you for taking time out to share your stay experience at United 21 City Mark Gurgaon. It was indeed a pleasure having you stay with us. It’s exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience. It is a matter of pride to know... More

1 review
3 of 5 stars Reviewed 2 weeks ago

Hello this is kabir khan had visited the hotel on 1st week of november, had a great difficulty in reaching the hotel, place where this hotel is situated is i would say the worst and the most cheap location in gurgaon, full of chaos and people starring at you whenever u step out, i would also say that this hotel... More

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TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, Greetings! Thank you for taking time to write a review on Trip Advisor, We are sorry to learn of your concerns regarding your stay at our hotel and at the outset, would like to offer my sincere apologies for the disappointment you have expressed. United 21 Citymark Team trust you will accept that the difficulties you experienced are... More

Noida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had stayed here for one month approx., rooms are neat & clean, food is also fresh and good, wi fi service is average, staff is non co-operative as they are required to be reminded for each and everything you ask for. Where it lack is the location, as you step out of hotel there is traffic jam always. Overall... More

Was this review helpful? Yes
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Sir Greetings! On behalf of my entire team I thank you for giving us the opportunity to welcome you at United 21 City Mark Hotel Gurgaon. Your feedback related to all the issues has been noted. We will revisit certain processes in our areas of concern with more focus on training so that our associates can reach their potential... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at United 21 CityMark, Gurgaon for 3 nights in October, 2014 and wished could have stayed for an extra night. We were very impressed by the kind of hospitality we had received there. What so good about this hotel...?? • Nice cozy rooms, very well designed • Well equipped and clean bathrooms • Nicely decorated interiors as well... More

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TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services along with a... More

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Additional Information about United-21 Citymark – Gurgaon

Address: Mahavir Chowk, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — United-21 Citymark – Gurgaon 4*
Number of rooms: 80
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