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juSTa Gurgaon

#14 of 197 Hotels in Gurgaon
Certificate of Excellence
4.0 of 5
Hotel website
NR 40, Nathapur Road, | Nathupur road, DLF Phase 3, Gurgaon 122001, India
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juSTa Gurgaon
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Ranked #14 of 197 Hotels in Gurgaon
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
joytrip2015 Kolkata (Calcutta), India
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209 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kolkata (Calcutta), India
1 review
3 of 5 stars Reviewed yesterday NEW

It was a nice stay of 11 days at juSTa. The amazing hospitality was really notable, all the staffs are very courteous and helpful, their behavior was excellent. Hotel room is well furnished and clean. Breakfast was good. In terms of transportation, it is very good as it is located near to Guru Dronacharya metro station(10 mins walking distance) and... More 

Was this review helpful? Yes
Mumbai (Bombay), India
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located close to the Gurgaon Cyber city with easy reach through either Metro (Dronacharya) or through Road. The staff is highly courteous and does a follow up on the services they were offered post the trip too. Since it was a business trip didn't have time to go around the hotel area, but during my next stay want to visit... More 

Was this review helpful? Yes 2
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you so much for choosing juSTa Gurgaon and giving us opportunity to host you as our esteemed guest. We are indeed glad to note that you liked our hotel and its location. On behalf of our team, we once again thank you and... More 

Davao City, Philippines
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2015

very good place to stay, very nice and accommodating management and staff - would always check if i have available transportation to and from work and has been constantly checking on me daily perhaps considering that i was alone and knowing that it was my first time to visit Delhi...

Review collected in partnership with this hotel

Was this review helpful? Yes 4
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, We are glad to have had the opportunity to host you at our hotel during your first visit to Delhi. it gives us immense pleasure to note that you have had a comfortable stay. Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 15, 2015

Justa is conveniently located to the BD in Gurgaon and is also pretty close to the Airport. Justa team goes out of the way to make you feel at home - right from your stay to your food to everything. I will like to mention the notable service of the following employees of the Property - Mr Suresh/Mr Mohit/Mr Rakesh/Ms... More 

Was this review helpful? Yes 6
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, We thank you for giving us opportunity to serve you and it is indeed an honor to note that you liked our hotel, food quality and the service provided by our staff members. We are grateful for your appreciation of the services provided by the team. Indeed it has been our endeavour to offer excellent accommodation, food and... More 

Indore, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 11, 2015

My first stay with Justa was at Greater Kailash ! The experience was so awesome that while my Gurgaon trip I couldn't have opted other than a Justa ! With this stay I am a big fan of Justa now for their quality service, ambiance and every thing u need while your away from home !

Was this review helpful? Yes 7
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, We are extremely glad for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 11, 2015

It was pretty awesome stay. It was an official visit, food and room is pretty good. The hotel is very clean, has a very good ambiance, the service is also very good. a lot of Official trips are planned through office.

Was this review helpful? Yes 6
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, It gives us immense pleasure to read such positive, kind and encouraging words about our hotel in Gurgaon. We are extremely glad to note that we were exceeding your expectation on all the aspects. We are glad that you liked our breakfast variety, beautifully designed rooms, location of our hotel and the service extended by our team members.... More 

Kolkata (Calcutta), India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed May 7, 2015

Was there on 15th and 16th April for a business trip.....Worst business hotel ever visited (I travel all over the world on business)....Few points 1. They don't have a 24 hours business center in a "Business Hotel"...when I needed some print out the receptionist asked to send the doc over email to him...and it was a confidential document. Then after... More 

Was this review helpful? Yes 5
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, Thank you so much for taking out your precious time to share your feedback. It is indeed important for us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our resort. We have investigated on the areas of concern highlighted by you and noted down the feedback provided. Guest Service... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 6, 2015 via mobile

Stay was good. Hospitality was also good. The best part was the morning breakfast. Really good and a healthy breakfast. But the one downside was the food menu. Very less variety in food. It's very ode to the metro station

Was this review helpful? Yes 4
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, My team and I are truly honored to read such fantastic review. Thank you so much for sharing your experience in tripadvisor. We are happy to note that you found our hotel rooms to be tastefully decorated and liked the service provided by our team. With regards to food menu, we have noted your feedback and assure you... More 

Bengaluru (Bangalore), India
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed May 4, 2015

I stayed on a business trip recently. The room was not at all clean. Everywhere there was dust. There were stains on all the furnitures and beds. Attached photos. The Service was prompt and the food was good.

Was this review helpful? Yes
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, We truly thank you for sparing time to write your feedback in tripadvisor. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 4, 2015

My earlier official visits to Gurgaon for business were always filled with dread on looking for a good hotel and within budget. Justa, was a beautiful stay.. the rooms is very well decorated, there is a personal touch in the service. Food is good and the place is clean, tidy and safe... I loved my stay here.. specially the warm... More 

Was this review helpful? Yes 3
juSTaHotelsandResort, General Manager at juSTa Gurgaon, responded to this review

Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you... More 

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