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Optus Sarovar Premiere Gurgaon

#11 of 199 Hotels in Gurgaon
Certificate of Excellence
43 - 47, Sector 29 | City Centre, Gurgaon 122002, India
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Optus Sarovar Premiere Gurgaon
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Optus Sarovar Premiere Gurgaon
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532 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (532)
  • Mar-May only
    (108)
  • Jun-Aug only
    (152)
  • Sep-Nov only
    (148)
  • Dec-Feb only
    (124)
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1 review
5 of 5 stars Reviewed 1 week ago

Friendly staff with excellent service. Rooms, restaurant decor and step up is also great. The food taste is great without spice and oil. It seems like staying at friends place. I would refer to all and would like to visit the hotel again.

Was this review helpful? Yes
New Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed over at this hotel for a leisure cum business visit. Definitely one of the best business hotels in Gurgaon. The staff is very friendly and takes care of your needs in best possible manner. Rooms are spacious, clean and well lit-up. Service is excellent, prompt and proactive. The restaurant's within the hotel are also very good with wide variety... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your kind patronage and also for giving your feedback on Tripadvisor. It was indeed a pleasure having you with us. It is heartening to learn that your stay with us was positive, content, and fulfilling throughout. We, at Optus Sarovar Premiere, transform every aspect of your stay into a revitalized experience and are glad we could meet... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Amazing support staff, very neat and clean. I have lived in several 5 Star hotels across US and Europe and this is of same quality in every aspect. I have already reserved this hotel for my next trip. There is no point going anywhere else as long as Optus Sarovar is there.

Was this review helpful? Yes 1
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at Optus Sarovar Premiere are designed keeping a better you in mind... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I would rate this place as super!!!.....service is par excellence...My too over enjoyed... I was tentative , while booking this hotel as my family was with me ....I took a chance and believe me it was super in all aspect of Hospitality.... You guys really rock!!!!

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your kind commendations of Optus Sarovar Premiere. It’s a pleasure to read that you had a comfortable and worthwhile stay with us. We at Optus Sarovar Premiere strive to extend service beyond expectations to all our guests and I’m glad that we succeeded in this. Your words of appreciation shall go a long way to motivate the... More 

Noida, India
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location and well suited for business centrally in gurgoan Great food and hospitality. Neat and well kept housekeeping just not in rooms but all across the hotel. Friendly staff and they remember your choice. Overall great choice

Was this review helpful? Yes 1
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for staying with us at Optus Sarovar Premiere and reviewing us in this forum. We are delighted to read your shining review of our hotel.It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled... More 

Lucknow, India
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Today checked in here. Good Hotel. Yes check in was a bit slow but not to worry. Room are very professional and lively. Room Service (203) is very fast and yes one of the best place for food. Enjoyed Mongolian food tonight. ThumsUp to this hotel

Was this review helpful? Yes 1
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for taking out time and sharing your review on Trip Advisor for Optus Sarovar Premiere, Gurgaon! We are truly delighted to read your review with positive feedback for the hotel’s staff and services - this is truly what we aspire to achieve every day. Your words of appreciation shall go a long way to motivate the team to... More 

New Delhi, India
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Memorable stay in the hotel. Name anything hospitality care or cleanliness all at one place at Optus Sarovar Premeiere Gurgaon. Specially ill mention about the house keeping department who were always on their toes to help us. U cannot even miss on to their chinese cuisine. Must try.

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation We always consider that our guest feedback's are a source of opportunity and improvement which enable us to elevate our products and... More 

New Delhi, India
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A great Hotel to stay at. The staff is good and friendly, always ready to assist. Rooms are absolute spic and span and is maintained as if it was a new Hotel. (Special mention for Raghvendra in Housekeeping whos attention to detail is exemplary and who was always at had to assist) Lot of option for Food and Beverage is... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Its a pleasure to receive positive and encouraging feedback from valued guests such as yourselves. We are glad you enjoyed your recent visit to the hotel. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our room decor , overall product, amenities ,service ,food and personnel have left... More 

Mumbai (Bombay), India
Level Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I attended a 2-day conference at this hotel. The banquet facilities are good. However, the food served was pathetic and the service was slow. There were a lot of dishes but yet I could not eat much as all the dishes were bad. Wifi is charged if you are in the banquet. There is hardly any mobile signal in the... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for taking the time to update feedback about your stay on Trip Advisor . I do apologize for the poor experience regarding your stay and the food specifically . Whilst we do aspire to meet expectations of all our guests in terms of palate but we failed to meet yours. Rest assured the gaps that your valuable feedback... More 

Bengaluru (Bangalore), India
Level Contributor
1 review
3 of 5 stars Reviewed June 21, 2015

Hospitality is good. But Taste and quality of South Indian food is not good. Need lot of improvement. As majority of Breakfast has SOuth Indian food need major improvement there. In room service, quality of room is good.

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your valuable feedback. It is very unfortunate that the dining experience at our breakfast venue did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation. I have shared your feedback with the chef to ensure such problems are rectified and more importantly not repeated... More 

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