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Optus Sarovar Premiere Gurgaon

#18 of 210 Hotels in Gurgaon
Certificate of Excellence
43 - 47, Sector 29 | City Centre, Gurgaon 122002, India
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Optus Sarovar Premiere Gurgaon
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565 Reviews from our TripAdvisor Community

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Highlands Ranch, Colorado
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a very pleasant experience staying at Optus Sarovar Premiem Gurgaon in my first trip to India from US. The hotel is pretty new as the photos shown on the website. The Wi-Fi connection is stable and okay to use video conference. I got a good package with free airport shuttle round trip, free breakfast and dinner, free Wi-Fi,... More 

Helpful?
Thank ericblien
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent excellent This was the amazing experience. The buffet breakfast was delicious. Staff is very friendly and helpful. Service of Front office staff shalu Chand Rajwar is highly appreciated . keep it up. I would like to thank you especially "shalu " for make my trip memorable. Wonderful experience. I would like to visit here again and again. Thanks

Helpful?
Thank Arun K
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited that hotel some time back on a trip to India. Really awesome hotel to live plus cheap also when it comes to room rates . Staff was very friendly. Love it. Want to visit again. The front of house staff have a nice welcome to me and some of my friend and they r very friendly too.

Helpful?
Thank Manish Singh M
Gurgaon, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am currently staying at this hotel. I booked it for 5 nights. I am really frustrated with the kind the service they give. The staff doesn't know english well, they are not well coordinated. I have to ask everything twice or thrice. They don't follow a procedure, it depends on their mood be it housekeeping services or the restaurant... More 

Helpful?
Thank Preeti A
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for taking the time to tell us about your experience at the Optus Sarovar Premiere. I am sorry that your experience did not meet expectations.Your feedback is extremely valuable to us as we strive to improve with each stay. As discussed in personal with you I have addressed all issues with concerned departments and will look personally into... More 

Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was a amazing experience. The buffet breakfast was delicious and the spread also was good. Service of Gulshan and his team is highly appreciated. I would recommend others to please have a visit to sarovar soon and enjoy the awesome food and service.

Helpful?
1 Thank sourabh2016
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Its a pleasure to receive positive and encouraging feedback from valued guests such as yourselves. We are glad you enjoyed your recent visit to the hotel. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our food and personnel have left you with a favorable impression. Your feedback... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Good Experience, Have stayed here for 1 day on my business trip to Gurgaon. Have also conducted a training program, They have provided a board room which was good. They have friendly & supporting staff. have done many trainings program here. would like to do more.

Helpful?
Thank ROHIT K
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at Optus Sarovar Premiere are designed keeping a better you in mind... More 

Edinburgh
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

We have stayed here 10+ times over the past 5 years: we like the location, the relative quiet, the kind staff, the comfortable rooms, and great meals. It's a reliably clean and easy place to stay within 40 mins of the airport. But this week-long visit was very different: meals were variable (from quite excellent to very unfortunate); the lobby... More 

Helpful?
1 Thank anes1
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your valuable detailed feedback about your recent stay with us. I feel disappointed , having met you on numerous occasion during your recent and past stay we could not live up to your expectations. I would like to reassure you that we have taken your feedback very seriously and each detail is discussed along with the team... More 

Mumbai (Bombay), India
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

Optus Sarovar is a fantastic budget hotel. It's close to all prominent business addresses like DLF Hub and IFFCO. Even if there's traffic you can reach your destination within 15-30 minutes. Food is above average. All in all I feel it's a great hotel with value for money.

Helpful?
Thank sahil0202
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for sparing your valuable time and posting a great review of our hotel on Tripadvisor. We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction. It is indeed a pleasure to hear... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed November 25, 2015

Helpful and friendly staff. The close location to IFFCO metro is convenient. There were some late night music courtesy wedding/party, but overall, not disturbing. The rooms are spacious and comfortable. The feet massager chair near the lift turned to be a boon as I was really tired after a long/hectic day. This was special and I liked it.

Helpful?
Thank happyfeet1516
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for choosing to stay with Optus Sarovar Premiere, Gurgaon. We are very happy to know you had an enjoyable stay with us during your visit to Gurgaon. Thank you for the kind words you have for our hotel and its services. We hope either your work or a holiday brings you back to Gurgaon soon and we get... More 

Gurgaon, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

Visited recently with my family for a dinner. I always loved the hospitality of this place. Food was good with decent options in buffet. Desserts were really good and tasty. The highlight of the dinner was Dal Makhni, perfectly cooked. Will visit again soon, may be Terrace Grill this time to try their live Tandoor dishes.

Helpful?
Thank GauravNarula
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Many thanks for posting your comments. Your positive comments have made the entire team excited & overjoyed, comments like yours inspires us to strive harder for excellence. We appreciate all feedback very much, the entire team and I look forward to welcoming you back soon. Warm Regards Abhishek Pasricha General Manager More 

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