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Optus Sarovar Premiere Gurgaon

#10 of 197 Hotels in Gurgaon
Certificate of Excellence
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43 - 47, Sector 29 | City Centre, Gurgaon 122002, India
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Best prices for: 1 room 1 guest
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Optus Sarovar Premiere Gurgaon
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526 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
  • All months
    (526)
  • Mar-May only
    (109)
  • Jun-Aug only
    (145)
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    (148)
  • Dec-Feb only
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New Delhi, India
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

A great Hotel to stay at. The staff is good and friendly, always ready to assist. Rooms are absolute spic and span and is maintained as if it was a new Hotel. (Special mention for Raghvendra in Housekeeping whos attention to detail is exemplary and who was always at had to assist) Lot of option for Food and Beverage is... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

I attended a 2-day conference at this hotel. The banquet facilities are good. However, the food served was pathetic and the service was slow. There were a lot of dishes but yet I could not eat much as all the dishes were bad. Wifi is charged if you are in the banquet. There is hardly any mobile signal in the... More 

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Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for taking the time to update feedback about your stay on Trip Advisor . I do apologize for the poor experience regarding your stay and the food specifically . Whilst we do aspire to meet expectations of all our guests in terms of palate but we failed to meet yours. Rest assured the gaps that your valuable feedback... More 

Bengaluru (Bangalore), India
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

Hospitality is good. But Taste and quality of South Indian food is not good. Need lot of improvement. As majority of Breakfast has SOuth Indian food need major improvement there. In room service, quality of room is good.

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your valuable feedback. It is very unfortunate that the dining experience at our breakfast venue did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation. I have shared your feedback with the chef to ensure such problems are rectified and more importantly not repeated... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Optus in May 2015 for 2 days. Checked in late at night. Very easy check-in. The rooms are comfortable and well stocked. The dine in food was very good and ended up having dinner both nights in the room itself. Location is a little difficult to reach since it is inside a residential colony and the... More 

Was this review helpful? Yes 1
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for choosing to stay with Optus Sarovar Premiere, Gurgaon. Thank you for the kind words you have for our hotel and its services. We would certainly work on areas highlighted by you in your feedback and ensure correct steps are taken to improve and attract more guests . We hope either your work or a holiday brings you... More 

Coimbatore, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

Situated in nice location to access airport with ease convenience good ambience . Early leaving persons can carry packed breakfast is good to handle business meetings in schedule to near cities like Tapukara and Manesar

Was this review helpful? Yes 2
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for choosing to stay at Optus Sarovar Premiere, Gurgaon once again and for sparing your valuable time to share your detailed feedback through Tripadvisor. We are very pleased to receive your feedback and to learn that you had an enjoyable experience at our hotel. Your appreciation of our facilities, cleanliness & breakfast is very rewarding and will motivate... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

I stayed at Optus Sarovar - Gurgaon Sector 29 for the second time on Business. The rooms are compact but comfortable, the linen was crisp and overall very clean. All amenities were present and of reasonably good quality. The food was at the oriental restaurant was decent. Breakfast buffet should be improved. They do give you a takeaway breakfast but... More 

Was this review helpful? Yes 1
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

It was lovely to have you with us at Optus Sarovar Premiere, Gurgaon. Thank you for your kind patronage and for sharing your enriching and warm comments here on TripAdvisor. We are glad to learn that you had a refreshing and revitalizing stay at our property and found our location, interiors, accommodation, gastronomy, as well as the overall ambiance matching... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 18, 2015

We had a very nice and comfortable stay in this hotel.The property is good, well maintained and tastefully decorated,Very courteous staff, Food is good, impressive lobby. Over all nice and comfortable stay.

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

It is indeed a matter of great pride to know that you had a comfortable stay with us. We appreciate your feedback on Tripadvisor. I’m happy that you were able to make use of the location of the hotel and found the easy access to the corporates, being only a few steps away, beneficial.It pleases me to hear that you... More 

Bangalore, Karnataka, India
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 16, 2015

Stayed in Sarovar for for 2 nights. My experience about the hotel was just average. Location: Good location, lot of restaurants and bar in the vicinity makes it lively. Hotel Interior: Overall interior and design appeared just ok for a 4 star hotel. Breakfast: Was a bit disappointed with the breakfast spread, quality and service. Pls sincerely concentrate on your... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

It was a pleasure to have you stay at Optus Sarovar Premiere, Gurgaon. Thank you for taking the time to review us on Trip Advisor. I would also like to sincerely apologize for the inconvenience caused because of the shortcomings that you have highlighted.Rest assured the gaps that your valuable feedback has highlighted have been addressed with the concerned team... More 

Ahmedabad, India
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2015

The Hotel Locations was awesome. Generally we use to visit this hotel frequently due to Automotive Hub near by area. Food is good. Room is good. Service is good. Location convenient. Overall the hotel is good. I've stayed here multiple times and most...

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at Optus Sarovar Premiere are designed keeping a better you in mind... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2015 via mobile

Food is good. Room is good. Service is good. Location convenient. Overall the hotel is good. I've stayed here multiple times and most of the times the experience was good. Gym, foot massager are added convenience

Was this review helpful? Yes 3
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

It has been our great pleasure to welcome you at Optus Sarovar Premiere, Gurgaon and we thank you for sharing feedback on TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all our guests... More 

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