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Optus Sarovar Premiere Gurgaon

#10 of 204 Hotels in Gurgaon
Certificate of Excellence
43 - 47, Sector 29 | City Centre, Gurgaon 122002, India
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1 room 1 guest
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Optus Sarovar Premiere Gurgaon
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539 Reviews from our TripAdvisor Community

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Traveler rating
    313
    185
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (539)
  • Mar-May only
    (108)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (148)
  • Dec-Feb only
    (124)
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New Delhi, India
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I went for breakfast buffet with my family here but was not impressed. The food was decent and the staff was courteous but there is a whole lot scope of improvement as far as variety and spread of the food is concerned.

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for having taken the time to share your feedback about your Experience at Bistrot. I am disappointed to read that your expectations were not met during your visit, and wanted the opportunity to discuss them directly with you. Please do email me on gm@optussarovarpremiere.com so I may find out more and then work on area which require improvement.... More 

Chandigarh, India
Level Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Regular visitor to this Hotel for quite some time. So this is not one incident impression the quality of services is detoriating very rapidly as compare to past. The clocks kept in rooms are not calibrated for years you get newspaper at time decided on sweet will of delivery man.On breakfast the personal attention is missing Need to strengthen the... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your recent stay and for taking the time to leave a comment. I am very sorry to hear that your experience did not meet your expectation. The satisfaction of our guests is our highest priority, and we assure you that we will continue to improve the quality of our service to the level you would expect from... More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I traveled to Gurgaon, on a business trip and found this place to the best option amongst the options that were provided to me in the same locality. Rooms are spacious and well maintained. It's a safe place to stay. Staff are responsive and courteous. Service is excellent, prompt and proactive. I would definitely like to mention few names here... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Wow - thank you for writing such a lovely review of your time here! We are all so glad that you had such a remarkable and memorable time here. Rest assured your praises have been shared with Rahul Prasadh , Harjot Singh ,Vivek Sharma and everyone else who assisted with your stay. Please do let any of us know when... More 

New Delhi, India
1 review
4 of 5 stars Reviewed 2 weeks ago

I have spent the weekend (15th -16th August) with friends and families. The rooms are spacious and loaded with all modern amenities. It is located near to the KOD and surrounded by few good eating points. The rooftop pool was a place to fun and we enjoyed it a lot. The food is yummy with less spice and oil. The... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for choosing to stay with Optus Sarovar Premiere, Gurgaon. We are very happy to know you had an enjoyable stay with us during your visit to Gurgaon. Thank you for the kind words you have for our staff and hotel. We are pleased to know our team members provided satisfactory services. We would certainly work on areas highlighted... More 

Bengaluru (Bangalore), India
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed recently for 4 days at the hotel. The rooms are spacious and well maintained. The hotel staff are courteous. I had a problem on one day with the free wifi which was immediately resolved. The complementary breakfast served has a lot of variety. However the taste of south Indian cuisine served require improvement. The place is also well... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you so much for sharing this very kind and thoughtful review on tripadvisor. Your wonderful and warm words are so greatly appreciated by us all! I am thrilled to read that you found your stay comfortable with us. We do trust that your travels will bring you back to Gurgaon in the near future. When they do, please do... More 

Grantham, United Kingdom
Level Contributor
95 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent room with a very comfortable bed, good desk and bright, clean bathroom. However, it's located on a road that belies it's quality, upon my arrival I was very sceptically about the area, and I still am in fact. The staff, while friendly enough are also a bit scatty, and it requires a lot of insistence to get them to... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your detailed comments on Tripadvisor. We are very happy to see that you liked our hotel . Our sincere apologies for not being able to WOW you and deliver you an amazing experience for which we are usually very well known for. Thank you for bringing up the challenges you faced rest assured we will address accordingly... More 

Ghent, Belgium
Level Contributor
135 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed in this hotel because of business. It is quite far from everything, but close to some nice restaurants. I loved the rooftop pool. Rooms were clean and modern. Only what they need to improve is internet connection: sometimes impossible to connect, limited for 2 devices per day (but you can request free code on the reception for... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Optus Sarovar Premiere Gurgaon.. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your internet service issues. We... More 

1 review
5 of 5 stars Reviewed July 22, 2015

Friendly staff with excellent service. Rooms, restaurant decor and step up is also great. The food taste is great without spice and oil. It seems like staying at friends place. I would refer to all and would like to visit the hotel again.

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your valuable feedback, It is indeed very heartening to know that we could provide you a memorable experience and we are truly honored and inspired by your recommendation. Once again, like to thank you for having stayed with us and sparing time to provide us with your valuable feedback. Warm Regards, Abhishek Pasricha General Manger More 

New Delhi, India
1 review
5 of 5 stars Reviewed July 16, 2015

Stayed over at this hotel for a leisure cum business visit. Definitely one of the best business hotels in Gurgaon. The staff is very friendly and takes care of your needs in best possible manner. Rooms are spacious, clean and well lit-up. Service is excellent, prompt and proactive. The restaurant's within the hotel are also very good with wide variety... More 

Was this review helpful? Yes
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

Thank you for your kind patronage and also for giving your feedback on Tripadvisor. It was indeed a pleasure having you with us. It is heartening to learn that your stay with us was positive, content, and fulfilling throughout. We, at Optus Sarovar Premiere, transform every aspect of your stay into a revitalized experience and are glad we could meet... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

Amazing support staff, very neat and clean. I have lived in several 5 Star hotels across US and Europe and this is of same quality in every aspect. I have already reserved this hotel for my next trip. There is no point going anywhere else as long as Optus Sarovar is there.

Was this review helpful? Yes 1
Abhishek_Pasricha, General Manager at Optus Sarovar Premiere Gurgaon, responded to this review

We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at Optus Sarovar Premiere are designed keeping a better you in mind... More 

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