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Courtyard by Marriott Gurgaon

#7 of 195 Hotels in Gurgaon
Certificate of Excellence
4.0 of 5
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Plot no - 27 B, Sector Road,B Block | Sushant Lok 1, Gurgaon 122002, India
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Courtyard by Marriott Gurgaon
Best prices for: 1 room 1 guest
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Ranked #7 of 195 Hotels in Gurgaon
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Sagisim Gurgaon, Haryana, India
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636 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gurgaon, Haryana, India
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Reaching the hotel around 12.30 pm ,after checking in the room called the service desk about the AC not working . A workman was sent to check and upon checking he agreed it wasn't functioning .Month of may peak summers the staff should have checked it before allotting the room to the customer.I stepped out for lunch and was told... More 

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Bengaluru (Bangalore), India
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great place to stay in the heart of gurgaon. All major offices, shopping and eating joints close by. Stay on the executive floor which on the 15th floor. bigger rooms and a great view. Breakfast was good. Service is really good. Keep it up.

Was this review helpful? Yes 1
Mumbai (Bombay), India
Top Contributor
66 reviews 66 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed there overnight. Very good experience... Very pleasant staff. Rooms were quite luxurious and neat and clean. Centrally located. Breakfast was simply wonderful... Very good options.. Only one thing, TV channel options were limited. Overall, very good experience...

Was this review helpful? Yes 2
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on TripAdvisor for your recent stay at Courtyard by Marriott, Gurgaon! We are grateful for your appreciative comments about our hotel, rooms, food and above all service. Your feedback gives us the opportunity to create a new benchmark for us to serve our guests with improved services and make their experience better.... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Despite having been a long term loyal customer of Marriott, had a terrible experience. Just out to fleece the customers on meeting packages. First, wanted to charge for WiFi despite being a Marriott Rewards member because they couldn't check me in time. The fact that wireless network was so poor that I had to use data roaming is another matter.... More 

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KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest , We do apologize for poor experience at the hotel due to your expectations not being met in regard to the rates offered. We are apologetic for the inconvenience faced by you and this was definitely not our expectation. I can however, assure you that I have personally reviewed the contract signed by your team prior to making... More 

Bangalore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 5 weeks at this hotel with family. Excellent property, centrally located, with close proximity to offices and shopping. Best in class. Good gym, pool, and resturant. Great coffee at the Momo Cafe!

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your stay at Courtyard by Marriott, Gurgaon! It was indeed an absolute pleasure to make Courtyard by Marriott Gurgaon your home for over a month. The team here enjoyed your company as much as you enjoyed the hotel. Thank you for appreciating the hotel and its services –... More 

Gurgaon, India
1 review
1 of 5 stars Reviewed 2 days ago NEW

Hi .. I was trying to get in touch with the sales team at the hotel for a family event lined up in 07-Dec'15. I personally visited the property thrice but the sales executive was never available. Instead couple of other people tried assisting who had zero idea of the know hows of the property and its booking criteria. The... More 

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KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking the time to update Trip advisor and share your feedback with us. Whilst I am thankful for your appreciation towards the hotel, I am concerned about your comments on the sales team and would like to hear more about the same. May I please request you to connect with me personally on cy.delgu.gm@marriott.com to... More 

India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for few days and I really had an excellent service from the hotel staff. Especially Mr. Gagan Ahuja provided me an excellent services when I had a dining with my clients in Delhi. I strongly recommend this hotel for business people. Many thanks for the excellent services and I will definitely come again!!

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KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott, Gurgaon! We are truly delighted to read your review with positive feedback for hotel’s staff and services - this is truly what we aspire to achieve every day. Thank You for your appreciative comments and recognition for Gagan. He is excited... More 

New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had stayed for two nights this April and found the hotel to be quite pleasant with attentive staff. Room Service was impeccable and food quality was above average. Breakfast was included in my rate so took advantage of it both days and food quality and spread was more than adequate for any palate. Would recommend to Marriott Rewards members. Only... More 

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KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on TripAdvisor for your stay at Courtyard by Marriott, Gurgaon! It is always rewarding to hear when we have exceeded our guest's expectations! We are happy to note that you had a comfortable stay and you were extremely happy with the hotel services and the facilities available. As a team, we do... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly and made me feel very welcome. I stayed here for two weeks and the wait staff and front desk staff took the time to greet me everyday and made it feel like a home away from home. Breakfast buffet was good with a lot of variety. Dinner from the buffet and from the menu were... More 

Was this review helpful? Yes
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking time to share your feedback for your stay at Courtyard by Marriott, Gurgaon! We are delighted to note that you had a comfortable stay and you were extremely happy with the hotel services and the facilities available. Thank You for the words of appreciation for hotel’s cordial staff, food and prompt services. Thank You... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was impressed with this Courtyard--its appointments were much better than most Courtyards that I have used in the United States. Additionally, I was pleased that the staff upgraded me to a suite upon check-in; I wished that had more time to enjoy the room.

Review collected in partnership with this hotel

Was this review helpful? Yes
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your stay at Courtyard by Marriott, Gurgaon. We are happy to learn that you were pleased with your stay at the hotel. Thank you for appreciating our hotel and services - this is indeed a great motivator to each of us. We are grateful to you for your... More 

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