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Courtyard by Marriott Gurgaon

#11 of 204 Hotels in Gurgaon
Certificate of Excellence
4.0 of 5
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Plot no - 27 B, Sector Road,B Block | Sushant Lok 1, Gurgaon 122002, India
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1 room 1 guest
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699 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chennai
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at the hotel for 2 weeks with my family and hotel staff made my stay memorable. They arranged for microwave and full carpet for my infant daughter without any charges. Breakfast spread is awesome and hospitality of the staff is excellent.

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott, Gurgaon! We are delighted to note that you had a comfortable stay and you were extremely happy with the hotel services and the facilities available. Thank You for the words of appreciation for the hotel’s cordial staff, our food and prompt... More 

Chantilly, Virginia, USA
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've stayed at this Courtyard in Gurgaon several times during my trips to Delhi. It is very convenient to get to/from the airport and the rooms and service is excellent. The front desk staff is always very helpful and accomodating. The executive lounge provides decent snacks and drinks. But, the best part is the buffet breakfast which includes continental offerings... More 

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your stay at Courtyard by Marriott, Gurgaon! We are grateful for your appreciative comments about our hotel, food and staff. We are committed in delivering the best services at all times and your appreciative feedback and recommendation is truly what we aspire to achieve every day. We look... More 

Mumbai (Bombay), India
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

Visited on 15th Aug,2015, no porter to take your bags to your room. We took our bags ourselves. Very poor room service facility- delayed and wrong order. When enquired about the process to access their executive lounge, the receptionist curtly replies its for our elite guests! The staff needs training in polite communication skills! There is only one number from... More 

Was this review helpful? Yes
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking the time to update Trip advisor and share your feedback with us and other travelers . Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the same with the teams concerned. Whilst we do spend a lot of... More 

Kolkata
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for a business trip. The most friendly staff i have seen in the Indian hotel industry. Thumbs up to them. Check in was a less than minute work when everything was kept ready before my arrival. Room was spacious and very nicely done. Have no comments on food as dint check that out. Value for... More 

Was this review helpful? Yes 2
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott, Gurgaon! We are truly delighted to read your review with positive feedback for hotel’s room, staff and services - this is truly what we aspire to achieve every day. We are committed in delivering the best services at all times and... More 

bangalore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

excellent hotel with clean rooms, right next to a metro station and other shopping areas near gurgaon. the place keeps up marriott standards. the breakfast spread is great and staff is courteous and helpful too.overall a great plase to stay.

Was this review helpful? Yes 3
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking time to share your feedback on your recent experience at Courtyard by Marriott, Gurgaon! We are delighted to note that you had a comfortable stay and you were extremely happy with the hotel services and the facilities available. Thank you for your kind words of appreciation for the hotel’s cordial staff, our well-appointed rooms... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I was at this place for around 2 weeks, services level and the staff of the hotel were best, helpful at any point and moment and so well mannered. On the first floor they got a nice pool and a gym, can workout and lay down in the pool. Interiors were beautiful, so were the rooms and cleanliness levels. They... More 

Was this review helpful? Yes 2
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking the time to share your experiences and I am thrilled to learn of your positive experience with us at the hotel. We are happy to learn that you were pleased with your stay at the hotel. We are grateful for your appreciative comments about our services, rooms and food. We are committed in delivering... More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having spent more than 7 nights here during an unplanned trip, couldn't have asked for more. The hotel staff is at it's best. Traveling with 2 little kids, the staff helps everywhere from breakfast to dinner and more. We will be staying a few more nights, every morning during breakfast we get taken care by the excellent service .. ask... More 

Was this review helpful? Yes 2
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon. Thank you for the delightful review – it definitely made our day!!! We appreciate the valuable time you took to share your feedback and are glad that you enjoyed your stay with us. Thank you for your appreciative comments and... More 

Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

On a business visit, got a chance to be at Courtyard by Marriott, Gurgaon. The interior are extravagant just as expected. Particularly liked the outdoor sitting area (for a good weather though). The lunch buffet comprised of plenty of options for salads. The main course was decent but had fewer varieties, the dessert section, however, did not disappoint with the... More 

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott, Gurgaon! We are truly delighted to read your review with positive feedback for interiors and food - this is truly what we aspire to achieve every day. Your words of appreciation shall go a long way to motivate the team to... More 

Guildford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is at a convenient location. It has welcoming and friendly staff particularly the people in the front lobby. I was impressed by a young lady in the lobby who was very helpful. The rooms are large and spacious with clean bathrooms. One area of improvement is the food quality.

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott, Gurgaon! We are delighted to read your review with positive feedback for hotel’s room and services - this is truly what we aspire to achieve every day. We have made a note of your comment on our food quality and the... More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was at this property for one night only. I finished my day meetings pretty late and reached hotel around 11pm. I was hoping for a quick change and quality sleep since I had a long day traveling from Bangalore to Delhi and then meetings. And, had another full day client presentation the next day. What turned out was totally... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor . I am however , truly embarrassed to read through your feedback. As a valuable Marriott guest, I can understand your sense of frustration on not getting the services you are accustomed to. Whilst we do try and do more for our Marriott reward guests,... More 

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