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Courtyard by Marriott Gurgaon

#7 of 193 Hotels in Gurgaon
Certificate of Excellence
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Plot no - 27 B, Sector Road,B Block | Sushant Lok 1, Gurgaon 122002, India
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Courtyard by Marriott Gurgaon
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Ranked #7 of 193 Hotels in Gurgaon
Certificate of Excellence 2014
A recent review
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589 reviews from our community

Traveler rating
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    66
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85
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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    (175)
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Defiance, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We really enjoyed the hospitality and service at this hotel. The superior staff picked us up from the airport, arranged tours, packed to go breakfasts and provided excellent service. We enjoyed the restaurant and cafe, and the room was modern and very comfortable. I would definitely return to this location.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hyderabad, India
1 review
5 of 5 stars Reviewed yesterday NEW

I spent 4 nights at the Marriott this month and had a wonderful experience there. For the corporate rate of INR5500 plus tax, it was on par with many of the other hotels that were charging 9500 plus tax. This was my first stay at the Gurgaon Marriott and I was floored with the hospitality, the toilettries, the amazing buffet... More 

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott, Gurgaon! We consider it a privilege to have served you and are extremely delighted to read such a wonderful feedback from you on our hotel’s staff, services and food - this is truly what we aspire to achieve every day. My... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent staff, service, location and breakfast. Superb Lounge staff and the two people working there very nice and helpful. The front desk staff was very accommodating and helpful. We will highly recommend this facility

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking the time to share your experience and I am thrilled to learn of your positive experience with us at the hotel. We are grateful for you appreciative comments about our hotel, the rooms, food and above all service. We are committed to providing you with the best services at all times and your appreciative... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

As a female traveling alone I felt completely safe while staying at this hotel. I also did the Taj Mahal tour in Agra and had a driver from the hotel and a guide. It was a wonderful experience that I would recommend. The staff: everyone was very nice and welcoming. Helpful in every way. The rooms: clean, comfortable beds. The... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon. We appreciate the valuable time you took to share your feedback and are glad that you enjoyed your stay with us. Thank you for appreciating our hotels staff, rooms, food and most importantly our Chef- this is indeed a great... More 

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don't frequent Gurgaon but the hotel was chosen based on convenience. Had to make official and friendly visits in and around Gurgaon so it made sense to check in here for the night. The view is, well, fantastic in terms of "you can see everything", but Gurgaon doesn't have much to look at per se so even the vast... More 

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your stay at Courtyard by Marriott, Gurgaon. We appreciate the valuable time you took to share your feedback and are glad that you enjoyed your stay with us. Thank you for your appreciative comments on the hotel’s location as well. We look forward to the opportunity of welcoming... More 

Houston, Texas
Top Contributor
95 reviews 95 reviews
39 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here before and the overall service has improved. The breakfast buffet was fine and if you want to have a great MASALA CHAI, ask for Deepak Sharma. He will get you the hot tea as it should be (not luke warm)

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on TripAdvisor for your recent stay at Courtyard by Marriott, Gurgaon! Your feedback gives us the opportunity to create a new benchmark for us to serve our guests with improved services and make their experience better. It is our constant endeavor to exceed every guest expectation and we thank you for sharing... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I booked here for a short two night stay in Delhi to visit the Taj Mahal. Our flight was delayed over an hour but they were still waiting for us at the airport. Check-in was smooth and quick. Our ride failed to show for the trip to Agra but hotel tour service was available immediately and saved... More 

Was this review helpful? Yes 2
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking time to share your feedback on your recent experience at Courtyard by Marriott, Gurgaon! We are delighted to note that you had a comfortable stay and you were extremely happy with the hotel services and the facilities available. Thank You for the words of appreciation for hotel’s staff and food. It is our constant... More 

Singapore
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The family function (anniversary celebartation) was organized very well - I must say that the event exceeded my expectations. There was nothing that I needed to remind the staff - the arrangements were good (well managed by Sandeep during the event), the staff courteous & the overall proceedings were very smooth. Thanks a lot for your help in organizing the... More 

Was this review helpful? Yes 1
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott, Gurgaon! We are truly delighted to read your review with positive feedback for hotel’s staff and services - this is truly what we aspire to achieve every day. It has been our endeavor to offer personalised services to all our guests.... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Series of bad services during my stay have led me to write this review. The disappointment and frustration started with the room I reserved to what I got, grew with delays over restaurant live counter services and culminated with when the drop service for which I was informed being entitled was turned down when I was checking out. Its a... More 

Was this review helpful? Yes
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank you for taking time to share your experience with Courtyard by Marriott, Gurgaon! Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the same with the teams concerned. Whilst we do spend a lot of time in training our teams, feedback... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the fourth time I have stayed at this hotel on business. The staff are consistently polite and extremely helpful. In particular Khushal, does an amazing job in the restaurant, recommending dishes from the chef and generally being an excellent host. I will definitely be back.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
KanikaHasrat, General Manager at Courtyard by Marriott Gurgaon, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott, Gurgaon! Your feedback gives us the opportunity to create a new benchmark for us to serve our guests with improved services and make their experience better. It is our constant endeavor to exceed every guest expectation and we thank you for... More 

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