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All 189 Gurgaon hotels

The Palms - Town & Country Club

4.5 of 5 Hotel   |   B - Block | Sushant Lok, Gurgaon 122001, India
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85%
Ranked #18 of 189 Hotels in Gurgaon
Certificate of Excellence 2014
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69 reviews from our community

Traveler rating
    33
    26
    6
    2
    2
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6
6
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49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff at The Palms are the best I've experienced anywhere in my travels. Extraordinarily helpful, friendly and courteous. The hotel itself is SO nice - lots of green grass, well manicured gardens, extensive pool areas, terrific tennis courts - and reasonably priced. I can even enjoy ice in my drinks as it is made from water that has been... More

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Makati, Philippines
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

Value for money, good location and good restaurant for dinner. I always loved to stay here because of its it's ambiance, not the typical hotel experience. The need to improve further their breakfast selection, always the same choices everyday

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Gurgaon, India
1 review
5 of 5 stars Reviewed July 25, 2014

My stay at the Palms has been a very nice experience. The rooms are very comfortable and well maintained. The staff are very friendly and attentitive to any needs or problems that may come come up with the accommodations. The restaurants are very good with good staff. The gym is excellent, except that the music gets a little loud at... More

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Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at The Palms Town & Country Club are designed keeping a better... More

Gloucester, UK
Top Contributor
72 reviews 72 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 22, 2014

Spent 2 nights here recently as part of a return trip to an area I used to work in and couldn't really fault the experience. This is a Members Club and it has therefore a slightly different feel to many hotels. Nice resort environment (good pool and grounds) and the room was excellent for the price (I think mine was... More

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We were delighted to have you stay with us and we are glad to see your review of our property on TripAdvisor. Thank you for your compliments to the team at the club and the facilities which, you found to your liking. It was a pleasure to serve you and I am glad that you liked our property and would... More

Budapest, Hungary
Top Contributor
50 reviews 50 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 7, 2014

The property is called "club" for a good reason. You can experience here a specific atmosphere. It is not like those latest 5 start skyscraper buildings, it is somehow more human and closer to the person. I've felt like taken back in time a bit when walking around the corridors of the hotel. There is a nice pool, to relax,... More

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Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at The Palms Town & Country Club are designed keeping a better... More

Gurgaon, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 30, 2014

I had come to visit family friends staying here on the 29th of June. While going through the security check the lady guard was soo rude. I was carrying my helmet and since I was refused by the hotel security to carry it in, I was just about to hand it over to the security when the lady guard intervened... More

Was this review helpful? Yes 2
New York City, New York
1 review
5 of 5 stars Reviewed June 26, 2014

My stay was very comfortable and I found the staff to be very courteous and accomodating. Highlighly recommend this place to anyone visiting Delhi/Gurgaon or for locales to grab dinner on weekends! Fusion is a no miss!

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Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for recommending our property and it gives me immense pleasure to hear that you enjoyed the services & staff attentiveness. Feedback like these helps to motivate the staff and I am sure this feedback would motivate the team to do better. We always try to set very high standard in our service level and it gives me satisfaction... More

Chester, United Kingdom
2 reviews
5 of 5 stars Reviewed June 25, 2014

I have statyed at the Palms for long periods of time over the past two years and stayed in almost all types of room offered. From the moment you arrive to when you leave you are made to feel very welome. The environemnt is so much nicer than some of the larger chain hotel groups as the staff although busy... More

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Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay again at The Palms Town & Country Club, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to... More

Pune, India
1 review
5 of 5 stars Reviewed May 30, 2014

Very different Place within busy city like Gurgaon, After the day ends and I sit and see around makes me feel refreshed and gives immense pleasure..Spacious well maintained rooms to suit you all requirements and make you feel like extremly comfortable. With various food options my favourite is to sit at Brown's with a beer. All this amazing experience due... More

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Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was indeed a pleasure having you at The Palms Town & Country Club,Gurgaon and we thank you for sharing your encouraging feedback through TripAdvisor. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our room decor , overall product, amenities ,service and personnel have left you with... More

Sligo, Ireland
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 21, 2014

I recently had the pleasure to stay here again. It is a peaceful oasis in the middle of Gurgaon. It is near the metro station (walking) and near the business district. The staff are very professional.

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for choosing to stay with The Palms Town & Country Club, Gurgaon. We are very happy to know you had an enjoyable stay with us during your visit to Gurgaon. Thank you for the kind words you have for our staff and the location with easy access to the corporate hub of Gurgaon & Metro Stations. We are... More

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Additional Information about The Palms - Town & Country Club

Address: B - Block | Sushant Lok, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Palms - Town & Country Club 4.5*
Number of rooms: 30
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