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All 188 Gurgaon hotels

The Palms - Town & Country Club

4.5 of 5 Hotel   |   B - Block | Sushant Lok, Gurgaon 122001, India
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The Palms - Town & Country Club
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83%
Ranked #22 of 188 hotels in Gurgaon
A recent review
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56 people have reviewed this hotel

Traveler rating
    27
    20
    6
    2
    1
See reviews for
5
6
4
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
london
Contributor
14 reviews 14 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at The Palms as part of a large wedding party (spread between the Palms and the Park Plaza next door). The Palms offers boutique accommodation, there are a small number of rooms which are both spacious and comfortable. My stay was split between 2 rooms and so I had the opportunity to enjoy in the older more traditionally... More

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Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for patronizing The Palms Town & Country Club and taking time to share your feedback on Tripadvisor. Your positive comments regarding our product and facilities is inspirational for all of us. Also, your recognition of our service and the fact that you found our staff very helpful is an honor for the team. Your generous comment has been... More

Sydney, Australia
1 review
5 of 5 stars Reviewed March 11, 2014

The Palms is a very pleasant club to stay, the staff are exceptionally friendly and very helpful, from the front desk, to the dining room to the drivers of the cars - all excellent. The rooms were very well appointed, clean and well serviced. We enjoyed having a cocktail and dining in Browns after a hard day's sightseeing and shopping.... More

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We were delighted to have you stay with us and we are glad to see your review of our club on Trip Advisor. Thank you for your compliments to the team at the club and the facilities which you found to your liking. It was a pleasure to serve you and I am glad that you liked our club. I... More

Bangalore, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

Rooms are good. Excellent greenery in the property. Water bodies much soothing to the ears and eyes. Staff is very good and take care of your every requirement. Food is good. Its like a home away from home. what else you need when you are on a vacation or on an official trip. I would like to appreciate the good... More

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Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

I would like to thank you for choosing The Palms Town & Country Club for your recent visit and sparing time for posting your review of our hotel on Trip Advisor. I am delighted to note that our product, service and personnel have left you with a favorable impression. We are happy to hear that you enjoyed your stay with... More

Indore, India
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 17, 2014

We stayed here for a wedding and had a very good experience at the Palms Town and Country club. The club setting is elite with very soothing colonial style architecture topped by apt antique styled well maintained interiors. The Gardens were properly decorated with plants and hanging pots. The room service and house keeping were up to mark. Good experience... More

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for taking time to share such a delightful feedback with the Trip Advisor community. It was a delight to have been of service to you. We are very happy to learn that you had a wonderful stay and that you enjoyed the ambiance, service and the facilities of the hotel, Your appreciation of our architecture, garden and room... More

New Delhi, India
1 review
5 of 5 stars Reviewed January 12, 2014

We have stayed here 2 times for more than a week and already planning for the 3rd one. This place is Very spacious, good ambiance all around. Staffs are very friendly and always handy to help. Housekeeping staffs are very generous and accommodating the cleaning flexibility. F&B staffs are fabulous! Restaurants menu is good and variety of option to choose... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It is heartening to learn that your stay with us was positive, content, and fulfilling throughout. We, at The Palms Town & Country Club, transform every aspect of your stay into a revitalized experience and are glad we could meet your expectations. Our associates deliver instinctive and personalized service that enhances our guest’s sense of well-being. They are indeed motivated... More

Sao Paulo, SP
1 review
4 of 5 stars Reviewed December 18, 2013

Very good accomodation, very good restaurants (Indian and Chinese cuisine), very good English pub, and all the staff is very professional and kind. Very nice gardens and swimiming pool. Transfer services are also good.

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for taking time to share such a delightful feedback with the Trip Advisor community. We are very happy to learn that you had a wonderful stay and that you enjoyed the ambiance, food, service and the facilities of the hotel. Your feedback is very motivating and inspires the team to strive harder towards excellence. We thank you for... More

Mysore, India
1 review
5 of 5 stars Reviewed December 15, 2013

The staff was kind and helpful. The room was clean and so very comfortable. I like the location, ambiance and like the room. I am very happy for your kind hospitality. whenever, I visit India I will surely stay in your Hotel. Best Regards, Mohamed Rafeeulla SGS India.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We thank you for sharing your positive review of our club on this public platform. We are glad that you stayed at The Palms Town & Country Club and had a wonderful experience here. Our club in Gurgaon provides comfortable accommodation and excellent dining options to all its guests. As, our club is centrally located, it is highly preferred by... More

New York City, New York
1 review
5 of 5 stars Reviewed December 9, 2013

The staff was kind and helpful. The room was clean and so very comfortable. The grounds were well maintained. It is a peaceful and serene location even though it might seem to be so close to the road. When I am back to India on business I will for sure stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We thank you for staying at our club in Gurgaon and sharing your experience on this public forum. We are glad to know that you had a lovely time with us and liked the overall ambience of the Club. Our team always go an extra mile to make the stay of every guest pleasurable. It is nice that you have... More

Lappeenranta, Finland
1 review
4 of 5 stars Reviewed December 8, 2013

If you want a quiet and comfortable place, The Palm is the place. They have a very nice gym and outdoor pool area. However it is a country club and not a hotel, so do not expect to get 5 star service here. For a long stay this place would be perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We thank you for staying at The Palms Town & Country Club and sharing your positive review on TripAdvisor. We are a preferred choice for both the executive travelers as well as vacationers as our club is centrally located with the best of the facilities. All our accommodations are properly furnished and immaculately maintained. We are glad that you considered... More

Bangalore, India
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 8, 2013

Neat and clean. Good food. However room dining can be improvised. No lift for room I stayed on the first floor. Poor house keeping service. It takes multiple follow ups and calls to get something done. Altogether good for corporate stay. Clean wash rooms.

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

I would like to take this opportunity to thank you for taking the time to write a review on Trip Adviser further to your experience at the club. We are grateful to you for letting us have the feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of... More

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Additional Information about The Palms - Town & Country Club

Address: B - Block | Sushant Lok, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 188 hotels in Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Palms - Town & Country Club 4.5*
Official Description (provided by the hotel):
The Palms Town & Country Club is a luxury business destination with a trend-setting concept, set up in the heart of India’s globally renowned business hub, Gurgaon. Breaking the traditional concepts of luxury and redefining the term to set new standards of comfort levels with ultimate style. The Palms Town & Country Club has provided the travelers with one of the most modern and finest property in the “value for money” category. ... more   less 
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