We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 193 Gurgaon hotels

The Palms - Town & Country Club

4.5 of 5 Hotel   |   B - Block | Sushant Lok, Gurgaon 122001, India
Hotel amenities
The Palms - Town & Country Club
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added The Palms - Town & Country Club to your Saves list
Ranked #22 of 193 Hotels in Gurgaon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Matantosh
Write a Review

78 reviews from our community

Traveler rating
    40
    27
    6
    2
    3
See reviews for
8
6
5
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
  • All months
    (78)
  • Mar-May only
    (15)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (22)
All months
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I visited the resort for some conference and spent some quality time with the Palms. The quality of service and staff they have is just amazing. The restaurants are very good. I am quite happy and will chose this resort again and again. The staff at the front desk, in the restaurants and the housekeeping are always smiling and ready... More 

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure to have you stay at The Palms Town & Country Club, Gurgaon. Thank you for taking the time to review us on Trip Advisor. My team and I are delighted to know that you enjoyed your stay and like the food & services of our property. Thank you for appreciating the service provided by our team.... More 

Gurgaon, India
1 review
5 of 5 stars Reviewed 2 weeks ago

I have visited & used the Palms services at innumerable occasions & i must say that at all times i have consistently had the same pleasant experience & service. Whats more is that the experience remains in harmony across the various facilities & services offered. The staff be it at Browns or the reception is extremely friendly & prompt. Have... More 

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms Town & Country Club, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all... More 

Basra
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dear Members of The Palms Town and Country Club, I am writing this small article to express my gratitude on the wonderful (aka nightmarish) experience provided by your team for their impeccable (aka shambolic) service standards on the best day of my life (aka wedding). As I reflect back on the 3 days of heaven (aka hell), I could not... More 

Was this review helpful? Yes 5
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thanks for staying & having an event with us and sharing your feedback at Trip Advisor. I would also like to sincerely apologize for the inconvenience caused because of the shortcomings that you have highlighted and assure you that this is not a true reflection of the high standards of service and quality upon, which we pride ourselves at The... More 

Sligo, Ireland
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Palms - Town & Country Club at the beginning of December 2014 and had a very enjoyable stay. The staff were very helpful and made me feel most welcome. I look forward to my next stay here again.

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for taking the time out to share your wonderful feedback with us about your visit. We are happy to learn you had a very good experience with us and it is our constant endeavor to provide authentic hospitality to all our guests. I have shared your encouraging feedback with the entire team, it truly drives us to give... More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2014

Was in awe with the ambiance of the place and the way the place is done. Superb swimming pool in this property has completed this property as a weekend gateway. Highly supportive staff with quick service. Food is amazing and rooms very well done. Would definitely go back to this place.True gem in two words.

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We were delighted to have you stay with us and we are glad to see your detailed review of our hotel on Trip Advisor. Thank you for your compliments to the team at the hotel, the facilities and its central location which you found to your liking. It was a pleasure to serve you and I am glad that you... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed December 12, 2014

As a regular guest at the Palms, it was great to return to my other home where i am always looked after really well. only downside was that one of the great staff (Jyoti at Front Desk) was leaving to get married. I wish her well for the future.

Was this review helpful? Yes 2
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

First of all, a big thank you for your continued patronage of our hotel. My team joins me in thanking you for choosing our hotel, when you have many other options. Our courteous and pleasant staff, our efficient and impeccable service, our special care and flexibility for the comfort of our guests, our delicious food, our high levels of cleanliness... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed December 10, 2014

I stayed here for 3 nights in November 2014 and had an amazing stay. The hotel is lovely - my room was really nice. We really enjoyed the Fusion restaurant and ate dinner there all week! Food was amazing! Loved the noodles! Also great to have a little shot glass of ice cream - just a perfect amount of dessert!... More 

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was indeed a pleasure having you at The Palms Town & Country Club, Gurgaon and we thank you for sharing your encouraging feedback through TripAdvisor. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our room decor, overall product, amenities, service and personnel have left you with... More 

Istanbul, Turkey
Contributor
15 reviews 15 reviews
5 hotel reviews
4 of 5 stars Reviewed December 1, 2014

we had a room on the main building.. the rooms were very spacious and elegant in style.. the rooms were clean.. the service was attentive.. breakfast was fine not many choices to have but sufficient, lunch and dinner from the menu was delicious..the fitness club (ozone) was very convienient with different studio classes and lots of equipment. we enjoyed our... More 

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was lovely to have you with us at The Palms Town & Country Club, Gurgaon. Thank you for your kind patronage and for sharing your enriching and warm comments here on TripAdvisor. We are glad to learn that you had a refreshing and revitalizing stay at our property and found our location, interiors, accommodation, gastronomy, as well as the... More 

Lucknow, India
1 review
5 of 5 stars Reviewed September 22, 2014

First Visit means first look by which we can decide our stay with the concerned in longer period. For me it was an excellent stay at the PALMS in terms of comfort, hygiene, services and most wonderful was customer dealing. All the Palmertarians( Employees working with Palms) were just excellent may be a chauffeur, reception or dining or housekeeping. All... More 

Was this review helpful? Yes
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Greeting from The Palms Town & Country Club, Gurgaon!! To see a guest happy and satisfied with the hard work we put in everyday just for them is one of the most divine feelings. We, hence, thank you for sharing such an appreciative review about your experiences with us during your stay at our property on TripAdvisor. To be appreciated... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

The staff at The Palms are the best I've experienced anywhere in my travels. Extraordinarily helpful, friendly and courteous. The hotel itself is SO nice - lots of green grass, well manicured gardens, extensive pool areas, terrific tennis courts - and reasonably priced. I can even enjoy ice in my drinks as it is made from water that has been... More 

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It is delightful and flattering to receive such a positive review from you. The Palms Town & Country Club, Gurgaon endeavors to make every guest comfortable and takes care of their every request and requirement. We are glad to have been able to impress you with our gardens, swimming pool & tennis courts. Compliments as generous as yours go a... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Palms - Town & Country Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Palms - Town & Country Club

Address: B - Block | Sushant Lok, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Palms - Town & Country Club 4.5*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Agoda, Despegar.com, Odigeo and Tingo so you can book your The Palms - Town & Country Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Business Hotel in Gurgaon
#19 Luxury Hotel in Gurgaon

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (11)
Viewed
Pool/beach area (5)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay