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The Palms - Town & Country Club

#34 of 199 Hotels in Gurgaon
Certificate of Excellence
B - Block | Sushant Lok, Gurgaon 122001, India
Hotel amenities
The Palms - Town & Country Club
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Ranked #34 of 199 Hotels in Gurgaon
Certificate of Excellence
A recent review
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96 Reviews from our TripAdvisor Community

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Traveler rating
    49
    32
    7
    2
    6
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12
7
5
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (24)
  • Jun-Aug only
    (22)
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    (23)
  • Dec-Feb only
    (27)
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Chittagong City, Bangladesh
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Let me start by saying that if not for one incident, I think this would have been a five-star review, which is sad that the situation was so negative, it completely destroyed my opinion of the property. The rooms are spacious and the staff is very attentive, as previous reviews have stated, and are probably the reason we had booked... More 

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Noida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an enjoyable experience during our weekend stay on 18th July 2015. Rooms are very good...food is good too..one improvement area is the staff behavior at swimming pool - they seem to be sneaking in sometimes. But overall a cozy relaxing place to stay.

Was this review helpful? Yes 1
New Delhi, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

HORRIBLE is how i would describe my stay there. FIRSTLY, to those who are viewing this as an option to stay, IT IS NOT A HOTEL. This place is a club that offers swimming pool/health club/tennis court for the residents around. SECONDLY, Don't go by the pictures they have posted on their page. They have used good photoshop because everything... More 

Was this review helpful? Yes 3
Gurgaon, India
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2015

Its a very laid back and a relaxing place. The staff is extremely good and efficient. The swimming pool looks and feels magical during tropical summer months, and its open till 9.30 pm. There is one all day coffee shop and in the evening the Chinese restaurant, Fusion is open. It has a tepenyaki. They serve one of the best... More 

Was this review helpful? Yes 1
Kolkata (Calcutta), India
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 25, 2015

I was on a business trip for 3 days and stayed at the Palms. Service was very good and prompt and staff were very courteous. The property is divided into 2 wings/ blocks. I got a room in the 1st wing. There is a big lawn and swimming pool which seperates both the blocks. I had a good room with... More 

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Gurgaon, Haryana, India
2 reviews
5 of 5 stars Reviewed May 18, 2015

Needless to say Palms is one of the finest property to stay in Gurgaon. Very good ambience, services and facilities etc. Located at the central location, it is easily accessible and close by to all the connecting points. Good conference and stay facility and a friendly staff.

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Frankfurt, Germany
1 review
5 of 5 stars Reviewed May 14, 2015

I have stayed here in the past 2 years three times for up to 4 weeks. After 3 days they know your name and after 4 days your room number. The front desk solves nearly all problems you can think of. I like the variety of Restaurants on the premises and their menus which make it impossible even during a... More 

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San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

I found The Palms to be an excellent place to stay, with a wonderful friendly and attentive satff, comfortable rooms, great restaurants, and a super swimming pool in which to relax. (Considering it easily gets to 40 C/110 F, that is a BIG plus!) I have no hesitation in recommending The Palms to anyone looking for a convenient luxury hotel.

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms Town & Country Club, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all... More 

Sligo, Ireland
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 4, 2015

We had a wonderful and peaceful time here during March 2015 while attending a wedding of a friend coupled with business. My partner used the gym and pool and she really enjoyed it immensely and still talks about it. The location is great , very quiet but convenient to metro and other shopping areas. I enjoy the restaurants in the... More 

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us and for sharing your stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at The Palms Town & Country Club, Gurgaon are designed keeping a better... More 

Bengaluru (Bangalore), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 27, 2015

I recently stayed in The Palms for the period 19 April 2015 to 22 April 2015. I must mention that the quality of rooms is very good with spacious bathrooms, and bedding very comfortable. I dined in Senses and the staff there is also very receptive. Overall I enjoyed my stay in The Palms.

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all our guests and compliments... More 

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