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The Palms - Town & Country Club

#21 of 197 Hotels in Gurgaon
Certificate of Excellence
B - Block | Sushant Lok, Gurgaon 122001, India
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The Palms - Town & Country Club
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Ranked #21 of 197 Hotels in Gurgaon
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 weeks ago
444lipa Gurgaon, India
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (24)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (27)
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Gurgaon, India
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Its a very laid back and a relaxing place. The staff is extremely good and efficient. The swimming pool looks and feels magical during tropical summer months, and its open till 9.30 pm. There is one all day coffee shop and in the evening the Chinese restaurant, Fusion is open. It has a tepenyaki. They serve one of the best... More 

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Kolkata (Calcutta), India
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 25, 2015

I was on a business trip for 3 days and stayed at the Palms. Service was very good and prompt and staff were very courteous. The property is divided into 2 wings/ blocks. I got a room in the 1st wing. There is a big lawn and swimming pool which seperates both the blocks. I had a good room with... More 

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Gurgaon, Haryana, India
2 reviews
5 of 5 stars Reviewed May 18, 2015

Needless to say Palms is one of the finest property to stay in Gurgaon. Very good ambience, services and facilities etc. Located at the central location, it is easily accessible and close by to all the connecting points. Good conference and stay facility and a friendly staff.

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Frankfurt, Germany
1 review
5 of 5 stars Reviewed May 14, 2015

I have stayed here in the past 2 years three times for up to 4 weeks. After 3 days they know your name and after 4 days your room number. The front desk solves nearly all problems you can think of. I like the variety of Restaurants on the premises and their menus which make it impossible even during a... More 

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San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

I found The Palms to be an excellent place to stay, with a wonderful friendly and attentive satff, comfortable rooms, great restaurants, and a super swimming pool in which to relax. (Considering it easily gets to 40 C/110 F, that is a BIG plus!) I have no hesitation in recommending The Palms to anyone looking for a convenient luxury hotel.

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms Town & Country Club, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all... More 

Sligo, Ireland
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 4, 2015

We had a wonderful and peaceful time here during March 2015 while attending a wedding of a friend coupled with business. My partner used the gym and pool and she really enjoyed it immensely and still talks about it. The location is great , very quiet but convenient to metro and other shopping areas. I enjoy the restaurants in the... More 

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us and for sharing your stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at The Palms Town & Country Club, Gurgaon are designed keeping a better... More 

Bengaluru (Bangalore), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 27, 2015

I recently stayed in The Palms for the period 19 April 2015 to 22 April 2015. I must mention that the quality of rooms is very good with spacious bathrooms, and bedding very comfortable. I dined in Senses and the staff there is also very receptive. Overall I enjoyed my stay in The Palms.

Was this review helpful? Yes 1
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all our guests and compliments... More 

Mumbai (Bombay), India
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed April 25, 2015

The rooms are nice & pleasant & the outer area is even more pleasant & pretty. The amenities in the room are enough. The house keeping service was quiet prompt too. The feel is very resort like amidst the city & has a very relaxing environment. Breakfast spread was decent too.

Was this review helpful? Yes 4
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us and for sharing your constructive stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at The Palms, Gurgaon are designed keeping a better you in mind... More 

Toronto, Canada
Level Contributor
62 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed March 28, 2015

Was invited at a private, small business-friends-family dinner at the Club. Front desk courteous and friendly. Reception waiting area well appointed. Overall decor very well, tastefully done. We were taken first to a restaurant where we had a few rounds of drinks and appetizers. But when it came to food, we learnt they would serve only certain types such as... More 

Was this review helpful? Yes 7
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you very much for coming over to our property and sharing your feedback. I hope you had some memorial time in our property as well. This event was booked in Brown, which is an English pub. We do not serve Indian food in that restaurant and it was informed to the host as well. We would certainly work on... More 

Hyderabad, India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 5, 2015

Great place to stay.I liked the friendly and professional staff...neat and tidy rooms.I was checked in and checked out most efficiently by smiling staff. I was particularly impressed by the unique layout of the hotel which gave a quaint sense of 'quiet' in the hotel.

Was this review helpful? Yes 7
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was indeed a pleasure having you at The Palms Town & Country Club, Gurgaon and we thank you for sharing your encouraging feedback through TripAdvisor. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to note that our room decor, overall product, amenities, service and personnel have left you with... More 

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