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The Palms - Town & Country Club

#36 of 210 Hotels in Gurgaon
Certificate of Excellence
B - Block | Sushant Lok, Gurgaon 122001, India
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The Palms - Town & Country Club
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110 Reviews from our TripAdvisor Community

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Gurgaon, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The property is beautiful. You hardly get such a open green property in gurgaon. It has a very famous and very well maintained Ozone Gym. The pool is beautiful, especially when decorated with the lighted balls in the pool at night. The staff is really very welcoming and warm behaved. Rooms are quite good.

Helpful?
Thank Preeti A
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for staying with us at The Palms Town & Country Club, Gurgaon and reviewing us in this forum. We are delighted to read your review of our property. It is heartening to know that you had a good time here and our specialized services, facilities & atmosphere exceeded your expectations. Your wonderful review has been shared with our... More 

MANGALORE
Level Contributor
195 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 stars Reviewed January 3, 2016

I along with my friend stayed for 3 nights during our conference at Gurgaon. It was a splendid stay. The property is like a luxury village over a vast area of Gurgaon. More a club than a hotel and offers luxury accommodation rated 4 stars. with courteous staff, cooperative and helpful. The rooms are just good with all the comfort... More 

Helpful?
Thank jairama
Anoop_Khushalani2013, Asst. Director - Front Office & Membership at The Palms - Town & Country Club, responded to this review

Thank you for choosing our hotel as your accommodation choice and for taking the time to post a detailed review regarding your stay at The Palms Town & Country Club, Gurgaon. Your positive comments regarding our product, food and facilities is inspirational for all of us. Also, your recognition of our service and the fact that you found our staff... More 

Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 22, 2015

The rooms are excellent and so is the food. The breakfast spread is lavish. I likes the large open areas where you could laze in the winter sun. The room was planned well giving me enough space to rest and also chip in with some work. Overall an excellent stay.

Helpful?
Thank udayabhanu2015
Anoop_Khushalani2013, Asst Director - Front Office & Membership at The Palms - Town & Country Club, responded to this review

Thank you for staying with us and taking the time out to write a wonderful feedback on Tripadvisor. I am glad to know that you enjoyed staying with us and had a comfortable stay. I am happy to know that you enjoyed the food and particularly appreciated the breakfast. We have large open space with lot of greenery all around... More 

New Delhi, India
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

I visited a friend who was staying here. The interiors were great and the grounds of the club are excellent, posh and exclusive. It is for members only. The room was spacious, bathroom spotless. There was a lot of greenery so it did not feel like it was Gurgaon.. so quiet and peaceful. although it is just a few hundred... More 

Helpful?
Thank 231Prague123
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for sharing your feedback after visiting your friend at our property. It is really remarkable and appreciated. We are delighted to read your review of our property. It is heartening to know that you had a good time here and our specialized services & facilities exceeded your expectations. Your wonderful review has been shared with our associates and... More 

Pune, India
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 2, 2015

Overall ambiance and room interior is excellent. Staff grooming is very good. Property is well located and has all amenities required in a resort. However the room service menu is limited and doesnot have much choice.

Helpful?
Thank smborole
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for taking out time and sharing your review on Trip Advisor for The Palms Town & Country Club, Gurgaon! We are truly delighted to read your review with positive feedback for the hotel’s staff and services - this is truly what we aspire to achieve every day. We have taken a note of your feedback on room service... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

Booked the Palms for my business trip and did not regret this at all. The room was spacious with a private balcony. The bathrooms are huge with a lot of amenities. The staff is polite and courteous. The travel arrangements were way beyond my expectation and the chauffers were polite. The breakfast counter has a wide variety of food both... More 

Helpful?
4 Thank Ciriac G
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms Town & Country Club, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all... More 

Bangkok, Thailand
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 27, 2015

Nice rooms, great food and very attentive staff BUT: Having booked this hotel because of its location, I was indeed unhappy to find out that it is 10km away from the spot indicated on the map provided online by www.booking.com. The added travel time and costs for transportation to/from my destination every day for 10 days did not seem to... More 

Helpful?
1 Thank Ekkamai
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you Thank you for taking the time to tell us about your experience at The Palms Town & Country Club, Gurgaon. I am sorry that your experience did not meet expectations. Your feedback is extremely valuable to us as we strive to improve with each stay. As discussed in personal with you that I have addressed this issues with... More 

Melbourne, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 23, 2015 via mobile

Great location and fantastic rooms but the hotel staff are overly there to not help or assist you If you are doing a function as we did make sure you have everything in writing or they will ensure that they hit you with one of their hidden fine prints Food is awesome

Helpful?
1 Thank ANWEN_AUS
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you so much for taking the time to complete a review following your recent stay / Event with us. I'm pleased you liked the rooms and the location although I am hugely disappointed to note that we didn't live up to your expectations. We work hard to make each and every event successful at The Palms Town & Country... More 

Mumbai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 22, 2015

I had visited Gurgaon on 14th Sep for a 3 days business trip. My company had arranged this hotel for my stay. Since I was traveling alone, my primary concern was safety and I must say, this hotel exceeded my expectations on all fronts. Hotel is very well managed and staff is quite helpful and friendly. The rooms are spacious... More 

Helpful?
Thank Sanjukta_Rej
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for your kind patronage and also for giving your feedback on Tripadvisor. It was indeed a pleasure having you with us. It is heartening to learn that your stay with us was positive, content, and fulfilling throughout. We, at The Palms Town & Country Club, transform every aspect of your stay into a revitalized experience and are glad... More 

Tacoma, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 20, 2015

I come to Gurgaon, India, four to five times yearly and spend between ten and fourteen days each trip. I've stayed at The Palms the last several trips and find it to be perfect for my needs. Comfortable, clean rooms that are serviced daily by well trained housekeeping staff, multiple restaurant options (a coffee shop with many cuisine options, an... More 

Helpful?
Thank mike98499
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We would like to thank you for choosing to stay with us again and for sharing your stay experience here on TripAdvisor. We could not have been happier to learn that you had a pleasant stay experience and were impressed with our products and property. All our amenities at The Palms Town & Country Club, Gurgaon are designed keeping a... More 

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