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All 193 Gurgaon hotels

The Leela Ambience Gurgaon Hotel & Residences

5.0 of 5 Hotel   |   National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
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Ranked #15 of 193 Hotels in Gurgaon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
SharanuPatil Bangalore, Karnataka, India
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251 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangalore, Karnataka, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a excellent hotel for business travel for in and around Gurgaon, Its very near to the airport and also the main IT place Cybercity and other places in around Gurgaon. Instead of staying in most interior hotel of Gurgaon this is a best place. Advnatages: Near to IT park and airport attached to the biggest mall ie. Ambience... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Check in is really slow. Not upto the expectations.no bottled water and toilet amenities in the residences at time of check in. Service is slow. Food quality is great but again services is slow. Was served gulab jamun which were not hot in Indian restaurant. Great ambience but service needs a lot of improvement.

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Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I note it with a concern that we were not able to live up to your expectations with regards to the room amenities and service in our restaurant. Please accept my sincere apologies for the same. I will share this feedback with my chef and all concerned team members and... More

Europe
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Normally I am huge Leela fan. I choose Leela for business travel and I purchased Connoisseur membership. We dine there almost 4X/mth. Today we checked in because repairs are being done on our apartment. They forgot to record credit card on check in and called in the night to get the number. We just finished dinner which was charged to... More

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Stockholm, Sweden
Contributor
20 reviews 20 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was here for a week for business. This hotel is huge, very well decorated, room has more than enough space, and also it is located just next to the shopping mall that gives more alternatives. I enjoyed different facilities, pool, spa (2 different saunas with Jacuzzi). They also have a gym and every evening during weekday, there is a... More

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Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the hotel and services. At The Leela Ambience Gurgaon, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. At The Leela Ambience Gurgaon it is our endeavor to make our guest... More

Sala, Sweden
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there on a business trip - excelent location just 15 minutes from the Airport. Most flights from Europe arrive after midnight, which make this place a very good choice. Quick checkin in the room for late arrivals, huge and perfect rooms, several delicious restaurants. Very recommended to start your trip to India!

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for your feedback regarding our hotel facilities and services, we are glad that you left with a positive impression of our product and we were able to exceed your expectations. Thank you for taking out the time once again and writing a review. We will certainly look forward to your return in the future. Warm Regards.... More

UK
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our last night in India and we wanted an hotel near the airport; The Leela is a great place to stay, rooms are spacious, comfortable, clean and quiet; a good selection of restaurants and the buffet was amazing, large selection, good quality and much cooked to order. Staff friendly, efficient and discrete. Only 15 mins from the airport.... More

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Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you so much for these inspiring words, these means a lot for us. As these words are a source of motivation to achieve even higher standards of service and care. At The Leela Ambience Gurgaon it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it... More

Durban, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

Although i stayed here 18 months ago - it has spoilt me for choice when choosing other hotels. My sisters came from Australia, South Africa and I was already in India for a week. We met in the foyer and hugged and cried. The manager came up to us to check if there is a problem. After explaining we are... More

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Leela Ambience Gurgaon, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are happy to learn that your stay with us was up... More

Malmo, Sweden
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Former Leela Kempinski Close to the Airport South of Delih and 5min ride to Cyber Citti business park. Excellent service&food. Tried different rooms and all are very comfortable, just make sure room is to the back away from the highway that is quiet busy.

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Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, It was a pleasure to have you at The Leela Ambience Gurgaon and we thank you for sharing such an insightful review regarding your stay on Trip Advisor. We look forward to welcoming you back to our hotel. Sincere regards, Michel Koopman More

Bhopal, India
Top Contributor
133 reviews 133 reviews
121 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

great property , located on top of mall, right as you enter gurgaon... they have residences also which are for long term stays... comfortable rooms, nice sleep quality, how ever once my friend was not allowed to enter at night as he didnt have keys... but i guess it was the hotel policy.. rest is good!

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for your feedback regarding our hotel facilities and services, we are glad that you left with a positive impression of our product and we were able to exceed your expectations. However, I did note the feedback about the allowance of visitor in the room during late hours. Yes, to ensure the safety and security of our... More

Oxford, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Leela is one of the better hotels in Gurgaon and is ideal if you are working in the BPO business. The rooms are clean, well kept and of a generally good standard. The restaurants offer a wide variety of dining options and the food is of a good standard. One word of caution, if you do have food intolerances,... More

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, We appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. However, I did note the feedback regarding the food service and I would like you to kindly spare some time and share exact details on the incident, as this will help us... More

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Additional Information about The Leela Ambience Gurgaon Hotel & Residences

Address: National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
Phone Number:
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Ambience Gurgaon Hotel & Residences 5*
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Also Known As:
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
Leela Kempinski Hotel Gurgaon

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