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The Leela Ambience Gurgaon Hotel & Residences

#12 of 197 Hotels in Gurgaon
Certificate of Excellence
5.0 of 5
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National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
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The Leela Ambience Gurgaon Hotel & Residences
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Ranked #12 of 197 Hotels in Gurgaon
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
sonal a New Delhi, India
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408 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Mr. Husband and I spent a sunday(28june) in this lovely hotel. Check in was smooth, didn't have to wait much. Room-We were in room 108, it has the highway view, which i didnt mind. The rooms are spacious and tastefully done. Beds are very comfortable. 5 stars to sleep quality. i totally loved the bathroom..big and modern...we enjoyed the bathtub... More 

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At The Leela Ambience Gurgaon it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it comes to making the... More 

Gurgaon, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I became a member of the Leela Connoisseur Club three years back.Its been a pleasure being a member.The membership staff is very polite.Thankyou Mr Anil Bhatia for always making our occasions special by sending us cards and special thanks for the surprise cake on our table for our anniversary.The all day dinning Spectra has a beautiful spread,love the Indian counter.Thankyou... More 

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you so much for your feedback, really happy to note that your experience at Spectra was comfortable and you enjoyed the food and services of the restaurant. I will share your compliments with the team members, and they will be happy to note the same. One again thank you so much and we look forward to welcoming... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

1.luxurious rooms wid ample of space. 2.swimming pool,gymming,spa everything was damm paerfectly organised. 3.whole staff was courteus and overall hospitality was awsome.. 4.food was yummylicious or u can say finger licking. 5.property was big enough. 6.worth spending on this hotel. 7.next to ambience mall another gem.of gurgoan. 8.excellent location. 9.overall no reason to say "NO" to this property.

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At The Leela Ambience Gurgaon it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it comes to making the... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Second time staying at Leela, one of the best hotels I have stayed so far. Great hospitality and wide range of cuisine. Very clean and spacious. What is really disappointing...few things are not user friendly...in your room you need to search for switches to turn off light, in the workstation dock panel is not visible and you need to search... More 

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, We are happy to learn that your stay with us was up to the mark and you enjoyed the services and facilities available in the hotel. I have also noted your feedback with regards to the electrical points in the room, will share the same with my concerned team members and will try to come up with the... More 

Singapore, Singapore
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has good amenities and is right next to the Ambiance mall so if you want to do some emergency shopping you can cover it up in minutes. The business lounge is excellent. Overall a good experience however the service can be better. I visited this hotel in 2014

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for your feedback regarding our hotel facilities and services, we are glad that you left with a positive impression of our product. With regards to the hotel services, Please accept my sincere apologies for the same. Also, would request you if you could spare few minutes and share exact experience of your visit, as it will... More 

Grayshott, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent room, very comfortable bed, great service, friendly staff, fantastic food, reasonably priced, good proximity to airport and offices in Gurgaon.. Good gym, great pool for lap swimming. Will definitely stay here again, it made my business trip feel like a holiday!

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation Thank you for recommending us and we look forward to welcome you back at the hotel. Sincere regards, Michel Koopman More 

Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

the hotel is very good, room service is excellent. We had a business conference and we took 2 bedroom suit. The food at the restaurant was also excellent. Overall a good stay experience to mention. Surely, I will recommend this hotel to all. In fact our company is planning a big international conference in this hotel next year january 2016

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation Thank you for recommending us and we look forward to welcome you back at the hotel. Sincere regards, Michel Koopman More 

Dehradun, India
1 review
2 of 5 stars Reviewed 3 weeks ago

me and my wife had stayed at your property through a marriage party (mr. jain and mr. gupta) on the 13th of june room 321, though the property was very good and the stay was comfortable but i do would want to report an incident that had happened with us on the 13th itself. this was at about between 3... More 

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Gurgaon, India
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a one night stay. We had a hearty traditional Indian welcome with a flower garland and teeka. A relatively smooth checking in. The positives: - The room was spic & span. Quite luxurious. - The experience at Skydeck, a poolside resto-bar was fantastic. The Greek food was superb. - The property is huge enough to walk about, should... More 

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Leela Ambience Gurgaon, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. However, with regards to the feedback mentioned about the food at Spectra... More 

New Delhi, India
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed a night as part of our dining program privilege with the Leela and this property is simply lovable. Located at the edge of Delhi, right next to Gurgaon's famous Cyber hub and Gurgaon Ambience Mall, everything is great. A modern hotel, with luxurious rooms and some great food, one couldn't ask for more. Spectra is a fantastic 5/7 kitchen... More 

Was this review helpful? Yes
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At The Leela Ambience Gurgaon it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it comes to making the... More 

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