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All 190 Gurgaon hotels

The Leela Ambience Gurgaon Hotel & Residences

5.0 of 5 Hotel   |   National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
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Ranked #13 of 190 Hotels in Gurgaon
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
crookedtongues London, United Kingdom
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224 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

So first of all - I would have given 5 stars based on the quality of the hotel, the bedroom and the staff. The let down was the restaurant - particularly the evening service. Its a novel concept, 7 or so kitchen 'stations' that provide food from around the world. At lunch time the buffet was well managed and maintained... More

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Kolkata (Calcutta), India
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Leela Ambience is truly a treat to visit and stay. The Rooms : Deluxe - a beautiful well spacious .. well furnished, with all the possible amenities, The Bedding, Sofa's, Bose speakers, huge TV all were a treat to the tired mind and body in the evening after full day work. Room service was also excellent The Food quality... More

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Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice and comfortable rooms with a great view of the Rajokri protected forest on one side. The buffet breakfast is of a reasonably good standard. You can do some shopping at the Ambience mall next door but don't expect it to compare with shopping centers of big cities. There are a couple of restaurants and cafés there too if you... More

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Naantali, Finland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Leela Gurgaon is located near Indira Gandhi international airport, only 15 minutes away. Hotel has very friendly staff and good service in all areas. Room located at the park side are quiet and comfortable. Good bed and nice overall look. I definitely will stay in this hotel again. Good thing also is that hotel is just few minutes from... More

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Bhubaneswar, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed with my wife for two nights. As a Connoisseur Club member, we were eligible for some complimentary breakfast, etc. The checkin was smooth, rooms were grandeur but definitely the front office lacked the personal touch as in the Taj group. We had breakfast and lunch at Spectra. The restaurant gives an impression of huge outlay mainly because its... More

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Leela Ambience is truly a treat to visit and stay. The Rooms : Deluxe - a beautiful well spacious .. well furnished, with all the possible amenities required not to forget the huge Bath Tub in the well spacious BathRoom with a separate BODYshower area. Being an Indian the only thing i missed was the Bidet in the toilet... More

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Rosebud, Victoria, Australia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The Leela Hotels location close to Ambience Mall makes it the perfect location if you want to do some shopping while staying there. I t was my Birthday when we checked in, i was so surprised, to be greeted by the front desk with Happy Birthday 'mam' Wow that greeting made my day. We stayed in a executive suite, the... More

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Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Overall good experience in all fronts except for the food ( Except breakfast ) needs a serious look , Its not bad but you expect something really good due to its strong brand name , other wise very happy especially with Banquets

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Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you so much for sharing your feedback with us, I note with great concern that we were not able to live up to your expectations with regards to the food served during breakfast . Please accept my sincere apologies for the same. I would request you if you could spare few minutes and share exact experience or... More

Alton, United Kingdom
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, worth saying most of the hotel was exemplary. Great service, staff were very attentive, loved the quality throughout - really comfortable beds and lots of good facilities. Trouble is, if you are going for five star approach, you have to get things right. Eating in their main restaurant they took an hour to bring our food from the... More

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Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Please accept my sincere apologies for your recent experience regarding the delivery of food and wine selection, we have noted your feedback and have shared with the concerned team to address and to ensure it is not repeated. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on... More

Mumbai (Bombay), India
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

i have stayed at Leela Hotel few times, my last stay being two days back. Rooms are large, well furnished, clean and very comfortable. Property is excellent. Food quality for vegetarians and Indian food is not so good. Service quality is poor. During breakfast time restaurant can be very crowded. On both days of my stay I found the breakfast... More

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Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, I note with great concern that we were not able to live up to your expectations with regards to the food & beverage in our restaurant. Please accept my sincere apologies for the same. we have noted your feedback and have shared with my Executive Chef and other core team members, to ensure that the same is not... More

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Additional Information about The Leela Ambience Gurgaon Hotel & Residences

Address: National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
Phone Number:
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Ambience Gurgaon Hotel & Residences 5*
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Also Known As:
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
Leela Kempinski Hotel Gurgaon

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