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The Acura BMK

Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
Hotel amenities
The Acura BMK
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Ranked #47 of 199 Hotels in Gurgaon
A recent review
5 of 5 stars reviewed 3 days ago
RamTrekker Mumbai
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119 Reviews from our TripAdvisor Community

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Traveler rating
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    11
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27
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (24)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (32)
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Gurgaon, India
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

The hotel has an average ambience, happens to be a little 'tightly packed' : which reflects in the parking, the room sizes, the hallways, et al. The rooms otherwise were well appointed and clean. The staff was courteous and responsive. The huge letdown, though, were the hotel policies to guests - amounting to outright embarrassment for the host. Their policies... More 

Was this review helpful? Yes 1
Mumbai
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had come to this place in June and now I am coming again in July, In June when I had come the reception desk did not waste any time and kept all my check-in documents printed in advance and were very pleasant. This time there was a small issue and my booking data was not available. However after waiting... More 

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Indore, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

A nice place to stay when visiting Gurgaon. Good spacious well lighted and designed rooms,Mr.Vishnu was very helpful manager during my stay.with acura.. Awesome restaurant food- the buffet spreads were too good and Room service ok. Friendly staff. Will love to come back n enjoy this place...!

Was this review helpful? Yes
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for your encouraging comments regarding the hotel and services. At The Acura BMK, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are truly grateful for the wonderful things you have said about our hotel team and service especially the... More 

Gurgaon, India
1 review
5 of 5 stars Reviewed May 24, 2015

Room is very luxuries. all amenties is available inside the Room, lovely Stay. ............................................................................................................................................................................................

Was this review helpful? Yes
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for sparing your valuable time to write about the hotel and your stay with us. We are glad that you liked the hotel & the service standards. Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards. We look forward to... More 

Pune, Maharashtra, India
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 11, 2015

A good property in gurgaon, rooms are small but ok for Business trip. 30mins free wifi only, AC is ok ok, bathroom is fine with all toileteries. Breakfast is very well spread out. Reception staff is very good. Overall advisable for business travel

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for your kind words. We are glad that you liked the hotel & the service standards. Your positive sentiments about the overall experience of your stay have been shared with the team. I am sure that these will go a long way in ensuring that we keep up the impeccable service standards. We look forward to... More 

Gurgaon, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

I been there on a short period for two days, the hotel is closer to Rajiv Chowk (Easier to reach from Main Highway),Rooms are quite good and cleaned,staff always give prompt attention to their guest. I met with hotel manager Mr. Vishnu Singh, he met with my expectation and was too helpful during my stay with Acura, food was delicious,... More 

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Dinesh, Thank you for sparing your valuable time to write about your stay at “The Acura BMK”, Gurgaon. We are truly grateful for the wonderful things you have said about our hotel, team and services. We are delighted that you liked every aspect of the hotel to your satisfaction. As you have rightly pointed out, we have tried... More 

Bangalore, India
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 21, 2015

The Stay was very Pleasant. We were welcomed with a Welcome Drink which took our tiredness out. Checkin process was very speedy. This was my 2nd stay with Accura. The Staff were supportive. The location is good. Negative point: we would wish the management to TAKE CARE ON PRIORITY is WIFI and INTERNET CONNECTION. During the entire stay, we got... More 

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Maneesh Kumar, It was indeed a pleasure having you stay at The Acura BMK, Gurgaon and we thank you for sharing your encouraging feedback through Trip Advisor. We are very happy to learn that you had a wonderful stay and that you enjoyed the ambiance, service, location and the facilities of the hotel. Your feedback is very motivating... More 

Pune, Maharashtra, India
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed March 18, 2015

Nice hotel in Gurgaon. I booked for 4 nights using hotels.com - got a significant discount over the rack rate. Got a room upgrade to executive room which was nice. AC was effective. However, would have loved an option for opening the window. Restaurant was okay. Found it a little expensive - should keep some options for a single person... More 

Was this review helpful? Yes
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Aggrawal, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. We... More 

Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 10, 2015

I loved the ambience in this hotel. Very comfortable and gives a sense of luxury. Its in the midst of everything. The satelite channels not only provide great entertainment in Indian languages, but had number of English speaking channels with lots of newer movies. Would rather stay here than anywhere else in New Delhi. Commute to Delhi is pretty short,... More 

Was this review helpful? Yes
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Ms. Deol, Thank you for taking the time to review us on Trip Advisor and sharing your experience at The Acura BMK, Gurgaon. We are delighted to know that you enjoyed your stay and that we could be of assistance to make your stay comfortable. Thank you for praising our rooms, personalized detail service and satellite channels Your kind... More 

Mumbai (Bombay), India
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 24, 2015

This hotel is not surrounded to any major office place which makes it peace!! Wifi needs improvement, was unable to use it in my android phone after even taking id password from help desk, successful login and all. Did not try wifi for laptop though. Food is value for money. Room service is quick. front desk is well responding. Room... More 

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, It was a pleasure to have you stay at The Acura BMK, Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor. We are delighted to receive your encouraging feedback and to learn that the services and facilities have exceeded your expectations. I sincerely regret that your experience with the wi-fi was... More 

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