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The Acura BMK

Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
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The Acura BMK
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Ranked #44 of 193 Hotels in Gurgaon
A recent review
5 of 5 stars reviewed 1 week ago
Dinesh U Gurgaon, India
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114 reviews from our community

Traveler rating
    57
    37
    11
    6
    3
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27
6
8
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
    (114)
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    (21)
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Gurgaon, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I been there on a short period for two days, the hotel is closer to Rajiv Chowk (Easier to reach from Main Highway),Rooms are quite good and cleaned,staff always give prompt attention to their guest. I met with hotel manager Mr. Vishnu Singh, he met with my expectation and was too helpful during my stay with Acura, food was delicious,... More 

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Bangalore, India
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Stay was very Pleasant. We were welcomed with a Welcome Drink which took our tiredness out. Checkin process was very speedy. This was my 2nd stay with Accura. The Staff were supportive. The location is good. Negative point: we would wish the management to TAKE CARE ON PRIORITY is WIFI and INTERNET CONNECTION. During the entire stay, we got... More 

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VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Maneesh Kumar, It was indeed a pleasure having you stay at The Acura BMK, Gurgaon and we thank you for sharing your encouraging feedback through Trip Advisor. We are very happy to learn that you had a wonderful stay and that you enjoyed the ambiance, service, location and the facilities of the hotel. Your feedback is very motivating... More 

Pune, Maharashtra, India
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel in Gurgaon. I booked for 4 nights using hotels.com - got a significant discount over the rack rate. Got a room upgrade to executive room which was nice. AC was effective. However, would have loved an option for opening the window. Restaurant was okay. Found it a little expensive - should keep some options for a single person... More 

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VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Aggrawal, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. We... More 

Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved the ambience in this hotel. Very comfortable and gives a sense of luxury. Its in the midst of everything. The satelite channels not only provide great entertainment in Indian languages, but had number of English speaking channels with lots of newer movies. Would rather stay here than anywhere else in New Delhi. Commute to Delhi is pretty short,... More 

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VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Ms. Deol, Thank you for taking the time to review us on Trip Advisor and sharing your experience at The Acura BMK, Gurgaon. We are delighted to know that you enjoyed your stay and that we could be of assistance to make your stay comfortable. Thank you for praising our rooms, personalized detail service and satellite channels Your kind... More 

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is not surrounded to any major office place which makes it peace!! Wifi needs improvement, was unable to use it in my android phone after even taking id password from help desk, successful login and all. Did not try wifi for laptop though. Food is value for money. Room service is quick. front desk is well responding. Room... More 

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, It was a pleasure to have you stay at The Acura BMK, Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor. We are delighted to receive your encouraging feedback and to learn that the services and facilities have exceeded your expectations. I sincerely regret that your experience with the wi-fi was... More 

Navi Mumbai, India
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 29, 2015

Room are small, but very nice, bed is superb and comfortable, Wi fi is really bad and slow, Breakfast spread is really good, ther swipe card for opening the room was pathetic. overall the stay at this hotel was pleasent and staff is also very courteous

Was this review helpful? Yes 6
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Thank you for sparing your valuable time to write about the hotel and your stay with us. We are glad that you liked the hotel & the service standards. Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards. For Door Key... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

The rooms are small but nice, bathroom is clean, breakfast Is vast n good, WiFi is slow really slow, overall a value for money, if u looking for for something to travel nearby, no the area is deserted after 7,but good is its quite vibrant in morning

Was this review helpful? Yes 5
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. Please... More 

Gurgaon, India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2015

I have stayed at this hotel many times and have rarely encountered problems. When minor ones have occured the staff have been professional and courteous and found a solution that has been highly satisfactory. I can't fault any of the hotel staff from the maids and waitresses to the reception staff and manager(Mr. Vishnu). They are always friendly and warm... More 

Was this review helpful? Yes 5
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, It was a pleasure to have you stay at The Acura BMK, Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor. I am delighted to know that our hotel was at par with your expectation in terms of service, room, ambiance, atmosphere, beauty and service especially front office staff. Our endeavour... More 

Ambala, India
Contributor
17 reviews 17 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 17, 2015

I have stayed at this neat small hotel on three different occasions and found it quite peaceful and nice. It is situated a little away from the busy hotspots of Gurgaon but not very far off. For this slight distance, the room rates become very attractive. I had stayed in the executive suite with a separate sit out. The room... More 

Was this review helpful? Yes 4
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, It was a pleasure having you stay at The Acura BMK, Gurgaon and we thank you for sharing your review through Trip Advisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to... More 

Chennai (Madras), India
Top Contributor
72 reviews 72 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 16, 2014

I had stayed here the rooms were neat and clean.Staff very friendly. Hospitality was just superb.The dining facilities was excellent. When you are here please try the Katti roll both veg or non veg just too good.If you have 1 it will suffice. The breakfast was a lavish spread and taste superb.Overall I will rate 5.5/5.

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Thank you for your kind patronage and also for giving your feedback on Trip advisor. It was indeed a pleasure having you with us. You have rightly defined our hotel. As you mentioned, our prime motive is to provide the value for your money spend in our hotel. It is heartening to learn that your stay with... More 

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