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The Acura BMK

Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
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The Acura BMK
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126 Reviews from our TripAdvisor Community

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Traveler rating
    67
    38
    11
    7
    3
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28
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62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (24)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (32)
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New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I just love this property whenever I want comfort, leisure and peace. Stayed here for 2 times. Easy to find, service is amazing, co-operative staff., clean property. Check-in was comfortable and easy. Small but lovely rooms, washroom are well maintained. WI-Fi is good enough for work. Loved their variety in breakfast, fresh and tasty. In all , this is one... More 

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for your kind words on your recent stay at The Acura BMK, Gurgaon. I am glad that you liked the hotel and the rooms. Your positive comments on the service levels being impeccable are deeply appreciated. I have shared your sentiments with the team and I am sure that this will inspire them in their continuous... More 

Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an amazing 3 night stay at this hotel. The staff was excellent because they were extremely courteous and willing to take care. The breakfast was good and filling, and the restaurant serves good dishes. I ate dinner all 3 nights. The facility at the hotel was good, with a nice small gym, and the room was very sound... More 

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you very much for the kind words of appreciation. I am glad that you enjoyed your stay at the hotel. Your feedback will act as a major source of inspiration for the entire team. We look forward to welcoming you back. Warm Regards, Vishnu Kumar Singh Asst. Front Office Manager The Acura BMK Adjacent to Rajiv Chowk,... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

GREAT LOCATION.....active staff and great management.....staff very co- operative and ready to help any time........anytime its a great hotel to stay....recommend to all this this hotel....hopefully if i get chance to stay i choose Ramada Acura

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, It was a pleasure having you stay with us at The Acura BMK, Gurgaon on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about our hotel, team and services. We are extremely delighted to have you... More 

Jammu City, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Possibly the loveliest place I have ever stayed, every single member of staff we met was exceptionally nice and welcoming.The hotel was well maintained, the staff at the reception was really helpful. Hotel is well equiped and having all facilities.

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. We do... More 

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed The Acura BMK, Gurgaon for one night. It was very short stay but memorable one.All staffs are very helpful which made me feel like a home. Hotel is well equipped and having all facilities. Very near to airport.Food at Coffee Shop was very nice.Enjoyed at Bar & Lounge.Keep services up like this only. I will suggest everyone to... More 

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, It was a pleasure to have you stay at The Acura BMK and we thank you for sharing your generous feedback through Trip Advisor. We are delighted to note that the overall services and the facilities of the hotel were to your satisfaction. We look forward to welcoming you back very soon and thank you for recommending The... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staying in ACURA BMK Gurgaon during the summer 2015 turned out the best decision we made. The accommodation had been very comfortable and the food was delicious and hygienic. The location had turned out ideal for our business trip and is close to Sheetla Mata Mandir and the dlf phase 1-5. The staff of the hotel especially Mr Vishnu Kumar... More 

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Dr. Gayetri Sharma, Thank you for taking the time to share such a wonderful feedback. I am delighted you had a memorable stay at The Acura BMK, Gurgaon. I am glad you were well looked after and liked the hotel. I am especially happy that we were able to meet your requirements during more than a week long stay... More 

Gurgaon, India
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It mine first review last year I have pointed that hotel is lacking seriously on the front of cable services. I am happy that management got rid of that issue and we are continuing with them. Recently our official guest from Kolkata stayed in hotel. As expected that had a wonderful experience. This is a very good property and a... More 

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for your wonderful comments on Trip Advisor. My team and I are delighted to have such great feedback from you. It is feedback from our prestigious guests which encourages the team to strive for excellence in our services and in urging always to do better. It was a pleasure having you stay with us and we... More 

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 30, 2015

The hotel has an average ambience, happens to be a little 'tightly packed' : which reflects in the parking, the room sizes, the hallways, et al. The rooms otherwise were well appointed and clean. The staff was courteous and responsive. The huge letdown, though, were the hotel policies to guests - amounting to outright embarrassment for the host. Their policies... More 

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken... More 

Mumbai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2015

I had come to this place in June and now I am coming again in July, In June when I had come the reception desk did not waste any time and kept all my check-in documents printed in advance and were very pleasant. This time there was a small issue and my booking data was not available. However after waiting... More 

Was this review helpful? Yes
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Ram, Thank you for your kind patronage and also for giving your feedback on Trip advisor. It was indeed a pleasure having you with us. It is heartening to learn that your stay with us was positive, content, and fulfilling throughout. We, at The Acura BMK, transform every aspect of your stay into a revitalized experience and are... More 

Indore, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

A nice place to stay when visiting Gurgaon. Good spacious well lighted and designed rooms,Mr.Vishnu was very helpful manager during my stay.with acura.. Awesome restaurant food- the buffet spreads were too good and Room service ok. Friendly staff. Will love to come back n enjoy this place...!

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for your encouraging comments regarding the hotel and services. At The Acura BMK, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are truly grateful for the wonderful things you have said about our hotel team and service especially the... More 

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