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All 188 Gurgaon hotels

The Acura BMK

4.0 of 5 Hotel   |   Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
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The Acura BMK
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85%
Ranked #53 of 188 hotels in Gurgaon
A recent review
5 of 5 stars reviewed 2 days ago
VKumar321 New Delhi, India
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82 people have reviewed this hotel

Traveler rating
    48
    22
    8
    3
    1
See reviews for
20
6
5
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New Delhi, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

This review might not be fully helpful for travellers looking for a room....but hope it adds value. We were on the lookout for a nice place for our daughter's first birthday and scouted for at least 10-12 other properties(including three/four star ones) across Gurgaon. We obviously had ambience, quality of food, upkeep and value for money on our mind. Some... More

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. V. Kumar, Thank you for taking the time to review us on Trip Advisor and sharing your experience at The Acura BMK, Gurgaon. We are delighted to know that you enjoyed your daughter Birthday party and that we could be of assistance to make your party comfortable. Thank you for praising our personalized detail service and food quality.... More

ludhiana
Contributor
16 reviews 16 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located near Medanta Hospital . Rooms were clean , service was quick and staff was helpful. Hotel and room had good ambiance . Food was very tasty .Buffet breakfast had variety but they served canned juice in breakfast, i missed the fresh fruit juices. Hotel provided free Wi-Fi connection.

Was this review helpful? Yes 4
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. For fresh... More

Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I chose this hotel based on reviews here, and that's why probably had little high expectations. I checked out of another hotel before coming to Acura. My previous hotel was just 3 kms from this one, but when I asked for pickup charges they quoted an atrocious ₹350 for this distance! My sincere request for late check out till 5pm... More

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken up... More

Dehradun, India
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i stayed at The Acura for 3 nights was there in Gurgaon due to some official work. the hotel is in top condition room are very neat and tidy. staff is also very helpful and they know how to deal with the person. the food is also very good and tasty. the room service is very quick. Special Thanks to... More

Was this review helpful? Yes 9
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Manish, Thank you for sparing your valuable time to write about your stay at “The Acura BMK”, Gurgaon. We are truly grateful for the wonderful things you have said about our hotel, team and services. We are delighted that you liked every aspect of the hotel to your satisfaction. As you have rightly pointed out, we have tried... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was not aware of this hotel, I was traveling for work and realized that my booking for company guesthouse was not approved. As a stop gap, office admin team booked me to this hotel. While I reached hotel in evening (around 8.30 PM) after finishing my day long meeting and checked in, the check in process was smooth. I... More

Was this review helpful? Yes 7
Mumbai (Bombay), India
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 10, 2014

I checked in for a day just to scan the place for a corporate gathering. best value for money, and the rooms are better than 4-star quality. The service is amazing and its something to do with the culture of the hotel. Some of the a-la-carte food cooked by the chef was really amazing. Definitely going back there. Only thing... More

Was this review helpful? Yes 13
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Lunia, Thank you for taking the time to review us on Trip Advisor and sharing your experience at The Acura BMK, Gurgaon. We are delighted to know that you enjoyed your stay and that we could be of assistance to make your stay comfortable. Thank you for praising our rooms, personalized detail service and food quality. Your kind... More

Detroit, Michigan
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 4, 2014

Now for starters this hotel has a stupendous location ! We ( me and my gf ) found it very charming in the morning ! Not that noisy at"ll ! Our check-in took almost 5 minutes !! :P These guy's want EVERY guest to prove their identity ( I mean what are we in, Afghanistan.. :D ) by giving them... More

Was this review helpful? Yes 13
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Bill Shady, Greetings and thank you for choosing to stay at The Acura BMK!!! My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay.... More

Navi Mumbai
Top Contributor
80 reviews 80 reviews
53 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 9, 2014 via mobile

We stayed in this hotel for one night not by choice but by chance.Room allotted to me is well equipped and spacious.Check in process is smooth. But maintenance of Bath room and Rest room , though very Clean,the working condition is very poor. Bath room water flows into the main room.So you can use only Bath Tub.Toilet Flush does not... More

Was this review helpful? Yes 18
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Bhima, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken... More

Rohtak, India
1 review
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 31, 2014

Acura, its self symbolysis its hospitality. The moment u enter in to d hotel u r earm welcomd with great hopitality. People at reception are so nice so cortious do helpful. U wont find anywher else.. The hotel gives a wide variety of buffet, be it bfast luch or dnr. Very fast toom service. Rooms r so neat and clean.... More

Was this review helpful? Yes 22
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. Prakash, At the outset, we sincerely thank you for appraising us with your recent stay experience at The Acura BMK, Gurgaon encouraging for all team members at the hotel to read your words of appreciation pertaining to the excellence in service levels and comfortable rooms. We once again express our thanks for your valuable time in penning down... More

Visakhapatnam, India
1 review
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 27, 2014

It is an excellent hotel and value for money it is one of the best hotel I have ever seen which takes personal care of the guests. The breakfast items were somany and one of the best for the price which we paid.

Was this review helpful? Yes 28
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. J S Rao, It was a pleasure having you stay with us at The Acura BMK, Gurgaon on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about our hotel, team and services. We are extremely delighted... More

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Additional Information about The Acura BMK

Address: Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
Location: India > Haryana > Gurgaon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 188 hotels in Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Acura BMK 4*
Official Description (provided by the hotel):
The Acura BMK offers 89 exquisitely furnished, centrally air-conditioned rooms with all modern amenities and facilities to match any luxury hotel in Gurgaon. The hotel has three types of rooms Deluxe Rooms, a Club Rooms and Suites. All rooms have carpeted flooring and are furnished with a luxurious king size bed, large writing table and comfortable sofas. Each room is equipped with a plasma TV, mini-bar, tea/coffee maker, direct dial phones, WiFi Internet connection and an electronic safe. ... more   less 
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