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All 188 Gurgaon hotels

The Acura BMK

4.0 of 5 Hotel   |   Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
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The Acura BMK
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82%
Ranked #56 of 188 hotels in Gurgaon
A recent review
5 of 5 stars reviewed 5 days ago
RPrajat New Delhi, India, Asia
  • Overview
  • Reviews (90)
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  • Photos (44)
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  • Room tips (15)
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90 people have reviewed this hotel

Traveler rating
    50
    24
    8
    5
    3
See reviews for
22
6
7
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New Delhi, India, Asia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I really like this hotel because they provide first class facilities to the guest,they provide class rooms and service to the guest. staff is very cooperative to the guest and the most important think is food is very amazing and other thing is WiFi.they provide free WiFi facility to the guest

Was this review helpful? Yes 4
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Thank you so much for staying with us and recommending our hotel. It is always nice to see guests going back and sharing their experience about the stay to the whole world through Tripadvisor. I am delighted to know that you have had comfortable stay. I have shared your feedback with the team and they are highly... More

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

went there for a night. the location was wrong on google maps and expedia so took 30 mins to find this place and surprisingly the valet was on an off on a rainy day so had to park the car by my own and get wet on the walk back from parking. fortunately it was right next to entry. they... More

Was this review helpful? Yes 5
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Greetings and thank you for choosing to stay at The Acura BMK!!! My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. I... More

Gurgaon, India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all i would like to say that when i read comments i was afraid about hotel services and standards but when i checked-in scene was some thing else, front office staff was really very cooperative and professional, rooms,room service and food all was good. My personal feedback is that please visit The Acura BMK and see the differences.

Was this review helpful? Yes 5
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Thank you for choosing to stay with The Acura BMK, Gurgaon!!! We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and... More

Lagos, Nigeria
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in The Acura BMK for a month and I must be frank, I had a memorable stay there. Everything was taken care of and there services from room services, kitchen, laundry, security, internet, power supply, etc. were so wonderful and cannot be quantified. I give kudos to the management for the excellent job they are doing in The... More

Was this review helpful? Yes 9
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for sparing your valuable time to write about your stay at “The Acura BMK”, Gurgaon. We are truly grateful for the wonderful things you have said about our hotel, team and services. We are delighted that you liked every aspect of the hotel to your satisfaction. As you have rightly pointed out, we have tried to... More

Bangkok, Thailand
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived late around 1am. The check-in process took forever. Then the reception said he can't scan our passports so he will keep them for a night. After my bosses strongly disagreed with his response, we had to wait for 20 more minutes before he would return our passport.

Was this review helpful? Yes 8
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, At the onset,I would like to sincerely apologize for the inconvenience caused because of the shortcomings that you have highlighted and assure you that this is not a true reflection of the high standards of service and quality upon, which we pride ourselves at The Acura BMK, Gurgaon. We have taken this incident very seriously as it... More

Navi Mumbai, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you are on a business trip to Gurgaon and you happen to check-in here, beware, because WiFi connection sucks, you wont be able to do any online work. They have a good 32 Inch TV in room but its useless as there are barely 20 channels. The staff though was responsive and showed hospitality but the damage done doesn't... More

Was this review helpful? Yes 3
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for taking the time to review about your stay. I hope you can accept my sincere apologies for the challenges you encountered in our hotel. Please be assured that the feedback is being looked into and appropriate action taken to prevent any guest being similarly inconvenienced in the future. I am hoping you will return, so... More

Gurgaon, India
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

1. Location is good. Near to main road (Delhi - Gurgaon road) 1. Only limited TV Channels - less than 20. No regional channels (Not even one) 2. Wifi is not good 3. No proper response from staff 4. No value for money

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken up... More

jaipur
Top Contributor
104 reviews 104 reviews
70 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed June 20, 2014

I have stayed 2 years ago so came back :- My view point :- positives :- Good Room , Good Food , Neat and Clean , good price of Rs 2688 /- through make my trip .Negatives :- 1) . As a business hotel does not have courier services assistance , The in room dining is not 24 ×7 interms... More

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken... More

Kathmandu, Nepal
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 13, 2014

It was a pleasant and comfortable stay in "The Acura BMK". I found it easier & convenient for reservations at the hotel through "cleartrip". Thank you for the warm hospitality. thank you "cleartrip" for the nice arrangements.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 12
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. We do... More

Pune, India
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 17, 2014

This hotel was recommended against other properties by Kingdom of Dreams, I stayed here for two nights with my family. We were given 2 interconnected rooms which we had requested while booking. The hotel is excellent in all respects, including comfort, cleanliness, ambience, food & helpful attentive staff. A hotel we are definitely going to stay again and would recommend... More

Was this review helpful? Yes 20
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, It was a pleasure having your stay with us at The Acura BMK, Gurgaon. I take this opportunity to thank you for your time in evaluating our product and services. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates... More

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Additional Information about The Acura BMK

Address: Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Acura BMK 4*
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44 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Best Value Hotel in Gurgaon #33 Luxury Hotel in Gurgaon
Hotel Class
Official Description (provided by the hotel)
The Acura BMK offers 89 exquisitely furnished, centrally air-conditioned rooms with all modern amenities and facilities to match any luxury hotel in Gurgaon. The hotel has three types of rooms Deluxe Rooms, a Club Rooms and Suites. All rooms have carpeted flooring and are furnished with a luxurious king size bed, large writing table and comfortable sofas. Each room is equipped with a plasma TV, mini-bar, tea/coffee maker, direct dial phones, WiFi Internet connection and an electronic safe. ... more   less 
Number of rooms
89

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