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All 188 Gurgaon hotels

The Acura BMK

4.0 of 5 Hotel   |   Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
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The Acura BMK
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81%
Ranked #56 of 188 hotels in Gurgaon
A recent review
5 of 5 stars reviewed 4 days ago
KennyOrason Lagos, Nigeria
  • Overview
  • Reviews (88)
  • Photos (44)
  • Amenities
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  • Room tips (15)
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88 people have reviewed this hotel

Traveler rating
    49
    23
    8
    5
    3
See reviews for
21
5
7
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
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  • Any
English first
Lagos, Nigeria
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was in The Acura BMK for a month and I must be frank, I had a memorable stay there. Everything was taken care of and there services from room services, kitchen, laundry, security, internet, power supply, etc. were so wonderful and cannot be quantified. I give kudos to the management for the excellent job they are doing in The... More

Was this review helpful? Yes 4
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for sparing your valuable time to write about your stay at “The Acura BMK”, Gurgaon. We are truly grateful for the wonderful things you have said about our hotel, team and services. We are delighted that you liked every aspect of the hotel to your satisfaction. As you have rightly pointed out, we have tried to... More

Bangkok, Thailand
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived late around 1am. The check-in process took forever. Then the reception said he can't scan our passports so he will keep them for a night. After my bosses strongly disagreed with his response, we had to wait for 20 more minutes before he would return our passport.

Was this review helpful? Yes 4
Navi Mumbai, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

If you are on a business trip to Gurgaon and you happen to check-in here, beware, because WiFi connection sucks, you wont be able to do any online work. They have a good 32 Inch TV in room but its useless as there are barely 20 channels. The staff though was responsive and showed hospitality but the damage done doesn't... More

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Thank you for taking the time to review about your stay. I hope you can accept my sincere apologies for the challenges you encountered in our hotel. Please be assured that the feedback is being looked into and appropriate action taken to prevent any guest being similarly inconvenienced in the future. I am hoping you will return, so... More

Gurgaon, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

1. Location is good. Near to main road (Delhi - Gurgaon road) 1. Only limited TV Channels - less than 20. No regional channels (Not even one) 2. Wifi is not good 3. No proper response from staff 4. No value for money

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken up... More

jaipur
Top Contributor
104 reviews 104 reviews
70 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed 2 years ago so came back :- My view point :- positives :- Good Room , Good Food , Neat and Clean , good price of Rs 2688 /- through make my trip .Negatives :- 1) . As a business hotel does not have courier services assistance , The in room dining is not 24 ×7 interms... More

Was this review helpful? Yes
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken... More

Kathmandu, Nepal
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 13, 2014

It was a pleasant and comfortable stay in "The Acura BMK". I found it easier & convenient for reservations at the hotel through "cleartrip". Thank you for the warm hospitality. thank you "cleartrip" for the nice arrangements.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 7
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. We do... More

Pune, India
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 17, 2014

This hotel was recommended against other properties by Kingdom of Dreams, I stayed here for two nights with my family. We were given 2 interconnected rooms which we had requested while booking. The hotel is excellent in all respects, including comfort, cleanliness, ambience, food & helpful attentive staff. A hotel we are definitely going to stay again and would recommend... More

Was this review helpful? Yes 15
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, It was a pleasure having your stay with us at The Acura BMK, Gurgaon. I take this opportunity to thank you for your time in evaluating our product and services. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates... More

New Delhi, India
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 16, 2014

This review might not be fully helpful for travellers looking for a room....but hope it adds value. We were on the lookout for a nice place for our daughter's first birthday and scouted for at least 10-12 other properties(including three/four star ones) across Gurgaon. We obviously had ambience, quality of food, upkeep and value for money on our mind. Some... More

Was this review helpful? Yes 21
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Mr. V. Kumar, Thank you for taking the time to review us on Trip Advisor and sharing your experience at The Acura BMK, Gurgaon. We are delighted to know that you enjoyed your daughter Birthday party and that we could be of assistance to make your party comfortable. Thank you for praising our personalized detail service and food quality.... More

ludhiana
Contributor
16 reviews 16 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 31, 2014

The hotel is located near Medanta Hospital . Rooms were clean , service was quick and staff was helpful. Hotel and room had good ambiance . Food was very tasty .Buffet breakfast had variety but they served canned juice in breakfast, i missed the fresh fruit juices. Hotel provided free Wi-Fi connection.

Was this review helpful? Yes 20
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. For fresh... More

Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 25, 2014 via mobile

I chose this hotel based on reviews here, and that's why probably had little high expectations. I checked out of another hotel before coming to Acura. My previous hotel was just 3 kms from this one, but when I asked for pickup charges they quoted an atrocious ₹350 for this distance! My sincere request for late check out till 5pm... More

Was this review helpful? Yes 9
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken up... More

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Additional Information about The Acura BMK

Address: Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Acura BMK 4*
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44 photos of this hotel

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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Luxury Hotel in Gurgaon
Hotel Class
Official Description (provided by the hotel)
The Acura BMK offers 89 exquisitely furnished, centrally air-conditioned rooms with all modern amenities and facilities to match any luxury hotel in Gurgaon. The hotel has three types of rooms Deluxe Rooms, a Club Rooms and Suites. All rooms have carpeted flooring and are furnished with a luxurious king size bed, large writing table and comfortable sofas. Each room is equipped with a plasma TV, mini-bar, tea/coffee maker, direct dial phones, WiFi Internet connection and an electronic safe. ... more   less 
Number of rooms
89

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