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All 192 Gurgaon hotels

The Acura BMK

4.0 of 5 Hotel   |   Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
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The Acura BMK
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Ranked #51 of 192 Hotels in Gurgaon
A recent review
3 of 5 stars reviewed 5 days ago
Ankit_Ghodasara Mumbai (Bombay), India
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109 reviews from our community

Traveler rating
    55
    35
    10
    6
    3
See reviews for
27
6
8
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars NEW

This hotel is not surrounded to any major office place which makes it peace!! Wifi needs improvement, was unable to use it in my android phone after even taking id password from help desk, successful login and all. Did not try wifi for laptop though. Food is value for money. Room service is quick. front desk is well responding. Room... More 

Was this review helpful? Yes 1
Navi Mumbai, India
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room are small, but very nice, bed is superb and comfortable, Wi fi is really bad and slow, Breakfast spread is really good, ther swipe card for opening the room was pathetic. overall the stay at this hotel was pleasent and staff is also very courteous

Was this review helpful? Yes 5
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Thank you for sparing your valuable time to write about the hotel and your stay with us. We are glad that you liked the hotel & the service standards. Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards. For Door Key... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are small but nice, bathroom is clean, breakfast Is vast n good, WiFi is slow really slow, overall a value for money, if u looking for for something to travel nearby, no the area is deserted after 7,but good is its quite vibrant in morning

Was this review helpful? Yes 4
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Greetings and thank you for choosing to stay at The Acura BMK. My team and I are deeply appreciative of your taking time off and write such a complimentary feedback about our hotel and the team. It not only motivates us, it is also recognition of our efforts to ensure every guest has a delightful stay. Please... More 

Gurgaon, India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015

I have stayed at this hotel many times and have rarely encountered problems. When minor ones have occured the staff have been professional and courteous and found a solution that has been highly satisfactory. I can't fault any of the hotel staff from the maids and waitresses to the reception staff and manager(Mr. Vishnu). They are always friendly and warm... More 

Was this review helpful? Yes 4
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Guest, It was a pleasure to have you stay at The Acura BMK, Gurgaon and we thank you for sparing your valuable time to review us on Trip Advisor. I am delighted to know that our hotel was at par with your expectation in terms of service, room, ambiance, atmosphere, beauty and service especially front office staff. Our endeavour... More 

Ambala, India
Contributor
17 reviews 17 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 17, 2015

I have stayed at this neat small hotel on three different occasions and found it quite peaceful and nice. It is situated a little away from the busy hotspots of Gurgaon but not very far off. For this slight distance, the room rates become very attractive. I had stayed in the executive suite with a separate sit out. The room... More 

Was this review helpful? Yes 3
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, It was a pleasure having you stay at The Acura BMK, Gurgaon and we thank you for sharing your review through Trip Advisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to... More 

Chennai (Madras), India
Top Contributor
67 reviews 67 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 16, 2014

I had stayed here the rooms were neat and clean.Staff very friendly. Hospitality was just superb.The dining facilities was excellent. When you are here please try the Katti roll both veg or non veg just too good.If you have 1 it will suffice. The breakfast was a lavish spread and taste superb.Overall I will rate 5.5/5.

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Thank you for your kind patronage and also for giving your feedback on Trip advisor. It was indeed a pleasure having you with us. You have rightly defined our hotel. As you mentioned, our prime motive is to provide the value for your money spend in our hotel. It is heartening to learn that your stay with... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 25, 2014

I stayed at Acura for 4 days in Nov 2014. I was travelling on business and i was quite happy with the facilities and service. Clean, hygienic hotel with smiling and courteous staff. I was especially pleased when i returned from work late and saw that they had kept the kitchen open just so that they could serve me dinner.... More 

Was this review helpful? Yes 3
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, We were delighted to have you stay with us and we are glad to see your review of our hotel on Trip Advisor. Thank you for your compliments to the team at the hotel and the facilities which you found to your liking. It was a pleasure to serve you and we could not have been happier... More 

Kolkata, India
Contributor
18 reviews 18 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 14, 2014

We visited this property on the 24.09.2014. We were a family of 5 having booked 2 rooms. We stayed one night. The hotel is very well maintained and rooms were very clean and excellent maintained. Breakfast was good and staff very cordial.

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Thank you for taking the time to review us on Trip Advisor and sharing your experience at The Acura BMK, Gurgaon. We are delighted to know that you enjoyed your stay and that we could be of assistance to make your stay comfortable. Thank you for praising our rooms, personalized detail service and food quality. Your kind... More 

Salzburg, Austria
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed here only 1 night but everything was satisfactory. The late night check-in was quick and the room was nice and spacious enough for 1 person. Breakfast was ample though a bit too little variety for western taste.

Was this review helpful? Yes 1
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, Thank you for sparing your valuable time to write about the hotel and your stay with us. We are glad that you liked the hotel & the service standards. Your positive sentiments have been shared with the team and shall go a long way in ensuring that we keep up the impeccable service standards. We look forward... More 

Varanasi, India
Top Contributor
67 reviews 67 reviews
36 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed November 5, 2014

we booked this hotel through makemytrip.com for 4 nights as this was close to medanta hospital..and we had gone for regular check up for my mother who has multiple problems. on arriving at the hotel, it was surprising there was no guard, or a bell boy to carry our baggages. since we had booked 2 rooms, one a deluxe and... More 

Was this review helpful? Yes 2
VishnuSingh19, Front Office Manager at The Acura BMK, responded to this review

Dear Valuable Guest, At the onset, I sincerely apologize for the disappointment you experienced during your recent visit to The Acura BMK!!!. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I am extremely embarrassed that you had to go through this unwarranted situation. I have taken... More 

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Additional Information about The Acura BMK

Address: Adjacent to Rajiv Chowk,Civil Lines, Gurgaon 122001, India (Formerly Ramada Gurgaon BMK)
Location: India > Haryana > Gurgaon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Acura BMK 4*
Number of rooms: 89
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Hotel Style:
#15 Best Value Hotel in Gurgaon
#34 Luxury Hotel in Gurgaon

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