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BEST WESTERN Yuvraj

Gulambaba Mill Compound, Surat 395003, India
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BEST WESTERN Yuvraj
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BEST WESTERN Yuvraj
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116 reviews from our community

Traveler rating
    14
    48
    39
    11
    4
See reviews for
21
5
13
78
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai
Contributor
19 reviews 19 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I am regular visitor of this Hotel. Since last 3 year I never imagined I should change the Hotel in Surat, But last experience went down. I called this hotel for booking but the response received was not expected from Hotel like this. The guy whose name is Dipansh needs to work on soft skills. He was just going on... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is easily accessible from the railway station and is quite pleasant. The rooms are spacious and the service is good. The only cons are food and wifi. Dont expect anything extraordinary. The breakfast buffet too was a disappointment. Its perfect for business travel. The service is commendable.

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Sussex
Top Contributor
54 reviews 54 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not many people stay in Surat for pleasure, but not for the first time I found it useful to stay a night here in transit. The Best Western Yuvraj is located very conveniently near the railway station; once you have negotiated the very congested streets between the two, it's only a couple of minutes walk away. The hotel's address (... More 

Was this review helpful? Yes 1
HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Vadodara, India
Contributor
16 reviews 16 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked it with name of Best western but not worth. Access to hotel is very poor. Bathroom was very very small. I was on business trip and have to sleep just one night so it was ok. Reached late and had no other option but to have dinner at hotel restaurant. I had gujarati thali. Very bad food and service.... More 

Was this review helpful? Yes 1
HotelYuvraj, General Manager at BEST WESTERN Yuvraj, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologies for not exceeding your expectations specially for the Surati food .. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More 

Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 28, 2015

A business need took me to Surat. I was looking for good and decent hotel. I found that BET WESTERN YUVRAJ was closer to my needs. I DID BOOK AND WENT. FIRSTLY, A PLACE LIKE SURAT IN MARCH IS LIKE A KETTLE HALF BOILING. With train connectivity only a feasible and economical transport, I was pleasantly surprised about its location.... More 

Was this review helpful? Yes 1
HotelYuvraj, Front Office Manager at BEST WESTERN Yuvraj, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Ahmedabad, India
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 12, 2015

Stayed during first week of march. Have also stayed earlier but this time, bathrooms was having lots of small insects, seems hygiene is a concern & quality is getting compromised considering better flow of customers. Remains full due to serving of pure vegetarian food( at Gujarat it will always be an USP, if quality is good) & proximity to station.... More 

Was this review helpful? Yes 7
HotelYuvraj, Front Office Manager at BEST WESTERN Yuvraj, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologies for not exceeding your expectations specially bathroom hygiene.. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience... More 

Secunderabad, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 10, 2015

I have stayed at this hotel twice within last 2 years for 3 days every time during my official visits. Very nice hotel, nice infrastructure inside the room, nice facilities like fridge, microwave oven, electric water kettle etcetera. Room service is also very nice. Staff is helpful and cooperative. Only 2 drawbacks I found, one is cost, second is commode... More 

Was this review helpful? Yes 8
HotelYuvraj, Front Office Manager at BEST WESTERN Yuvraj, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologies for not exceeding your expectations specially for the Surati food .. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 1, 2015

I never give one-sided reviews. I have stayed in all kind of hotels, so always give rating in direct proportional to money paid. After paying more than Rs. 3000/- per night, you expect basic things to be alright if not luxury. I have paid Rs. 2500 per night few days back in Four Seasons, Pune & Regenta, genuine 4-star hotel... More 

Was this review helpful? Yes 6
HotelYuvraj, Front Office Manager at BEST WESTERN Yuvraj, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologies for not exceeding your expectations specially for the Surati food .. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 24, 2015

Best Western Yuvraj is 5 mins walk from Surat Railway Station. Tucked in a narrow lane. Small but neat and comfortable rooms. Prompt and good room service. Check in needs to be more quicker. Overall good.

Was this review helpful? Yes
HotelYuvraj, Front Office Manager at BEST WESTERN Yuvraj, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

i stayed in this hotel twice hotel is good near to railway station rooms are good and cleanliness is also good only the size of the rooms is small.............room service food is also good..................over all it is good hotel to stay.....................and front office staff is also very good and helpful.........

Was this review helpful? Yes 1
HotelYuvraj, Front Office Manager at BEST WESTERN Yuvraj, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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