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Hotel Central Excellency

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Opp, Surat Railway Station | Near S.T Bus Stand, Surat 395003, India
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Hotel Central Excellency
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46 Reviews from our TripAdvisor Community

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Traveler rating
    3
    15
    11
    9
    8
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13
1
10
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (46)
  • Mar-May only
    (10)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (18)
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Pune, India
1 review
3 of 5 stars Reviewed 4 weeks ago

I have booked 2 standard AC rooms for 5 people with extra bedding supplied in one room. Location is at walk-able distance from Surat Railway Station and is adjacent to Cental Bus depot. While checking in, we found bed sheets and pillow covers as if they were not washed properly and also rooms had damp patches. Hotel Staff were cooperative... More 

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1 review
4 of 5 stars Reviewed May 7, 2015

I recently stayed at this hotel for 2 nights , my experience was good , rooms are very good, food is also good !! The hotel staff & receptionist's are not very friendly, as the hotel is located very close to the bus station it gets a little annoying and disturbed because of the traffic noise & bus honking ,,... More 

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Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Hello sir, we are very much glad that you visited our hotel. We are installing Double Glassed windows in all the rooms so that rooms can be noise proof. At your next visit you wont have any problem for peace-full sleep More 

Mumbai
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 20, 2015

Hotel is very near by Central Bus Stand Surat. I have spend entire day and one night. I have stayed in Standard AC Room. The room is good and clean but small in size. Second, the renovation work is in under process so that while you entered in hotel, you have to be ready with lots of dusts and all.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 4
Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Thank you sir for giving us the opportunity to serve you. We extremely regret for the inconvenience, our reception is ready with a complete new look so that your stay can be much better. More 

Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed March 26, 2015

I stayed in this hotel for just one night. The hotel is under renovation right now, very shabby, smelly and dusty entry. I got the stay in one of the new room. rooms are small and beds too. bed and bath linen was clean, service was ok. you can get better choice for same rate in Surat.

Was this review helpful? Yes 6
Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Thank you sir for your valuable feed back. We regret for the inconvenience, our reception is ready with a complete new look for good experience of out guest. We will install Double Glassed windows in all rooms so that our guest can experience sound sleep. More 

Toronto, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 8, 2015

The hotel from outside and the reception area may look like a rundown place. However, when you get into the rooms it a different story. Though classified as 3 star hotel the renovated super deluxe room we were occupying would stand to 4 star standard. The management was considerate to give us a room to freshen up for our late... More 

Was this review helpful? Yes 7
Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Thank you for your feed back. Hotel is getting renovated for excellency stay for our guest. Elevation & reception will get renovated my April 2015. You will find complete new look of hotel at your next visit. More 

Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed February 8, 2015

Well I got a good deal on Make my trip for this hotel, considering I am going to stay there for 1 day I went ahead and booked it even though there were tried options like Hotel Embassy or Best Western. I was welcomed by Manager Mr. Samson Bahri who upfront announced I had to pay 200 Rs extra since... More 

Was this review helpful? Yes 6
Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Thank you sir for your review. We apologist for your inconvenient stay at our hotel. Our hotel is under renovation, work in the lift was going on as well. But now our lifts are up-to date. Next time you will find a complete make over of our hotel. Please give us another opportunity to serve you the best. More 

Travelers are raving about these Surat hotels

Mumbai (Bombay), India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 31, 2014

Found this hotel on the net on our recent trip to Surat. This was among the better rated hotels in the city. The rooms have been recently renovated and are certainly in good condition. Comfortable for sure, even if smallish. Rates are slightly on the higher side. Staff decent and courteous, though some of them, it seems, weren't enjoying their... More 

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Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Thank you for your value able feedback, we will surely take your suggestion/feedback into consideration. More 

Mumbai (Bombay), India
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed December 26, 2014

the reviews of this hotels were not so cool, but the Management has turned the ball and renovated the hotel in H2 2014. I stayed here for 2 nights and was pleased to be selecting this hotel. The staff is very helpful, just a call to housekeeping/reception and the person will be at your door with an answer. The service... More 

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Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Thank you for your valuable feedback, we will always keep thing up-to the mark for our guest. More 

Pune, Maharashtra, India
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed December 22, 2014

Surat is a business city and there are loads of hotels for solo and one day travelers. This hotel is surely in good condition after renovation but what they are charging is too much. There are many hotels around which are of same quality and are charging less. I have no complaints for the hotel, location is good, staff is... More 

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Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Thank you for you valuable feedback , we will take your suggestion seriously to make your stay value for money. More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed December 9, 2014

The best part of this hotel it is very near to station. Central is recently been renovated and honestly after renovation it is been built really very nice, Rooms are very spacious and very comfortable. Even the staff is quite approachable. I will definitely stay again next time i visit Surat.

Was this review helpful? Yes
Bharatshah1960, Owner at Hotel Central Excellency, responded to this review

Thank you for your feedback, we will always keep our hotel up-to the mark for our valuable guest. More 

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