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All 29 Surat hotels

The Grand Bhagwati

4.5 of 5 Hotel   |   Magdalla Circle, Dumas Road, Surat 395007, India
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The Grand Bhagwati
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Ranked #2 of 29 Hotels in Surat
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
jitmehts Hornchurch, United Kingdom
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184 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hornchurch, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We travelled to Surat for a wedding and we have a 2 year old. Stayed in two different rooms on different dates. The rooms are fine but small things like the shower heads need attention as there was lime scale build up which stopped the full force of water. Some of the plug sockets also need attention. The rooms are... More 

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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 4 days ago NEW

First of all the staff lack any courtesy. A simple "hello" needs to be taught to them!!!! They have no mannerism.Rooms are far from a five star hotel. Toilet seats are stained, shower was filthy. The kettle didn't work. Asked for toilet paper which there wasn't any on arrival to an apparent clean room and never received it. Check out... More 

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Greater Manchester, United Kingdom
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Chose this hotel because of the cleanliness, and sheer luxury factor. From initial contact through to booking confirmation, Kamlesh was excellent, and dealt with all with utmost professionalism.............. Must mention Wasim Ahmed as well who was a joy to deal with,,,,,,,,,,,

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New Delhi, India
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The check out time is 9 am, and they refused to extend it by an hour. The staff lacks courtesy. The rooms were not clean, as expected in a hotel of this tariff. The room given was in adjacent club building. No breakfast. The hotel is located outside the city, and not convenient.

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Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed 2 weeks ago

We fly of 5 people went their for week end, property is good but service is horrible n frustating. Wifi is exorbitantly costly and that also they take 2-3 hrs to give password. Jet spray of WC not working, lights in bathroom over bathtub not working. Breakfast very very limited and that too also you have to order they dont... More 

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Mumbai (Bombay), India
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located near airport and outside the traffic of the city.Its a new hotel( may be 5yrs) and the hotel does look clean with new furniture and light fixtures,but.....i asked for an extra bed for my son (7yrs) and the bed they sent me was a foldable one( see photo) most uncomfortable! and the frame had cornered edges... More 

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Senior Contributor
29 reviews 29 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Bad service: Housekeeping response is very slow. During my stay, they removed and threw away my personal tooth brush and shaving set. To get a spare from them took at least one hour. Reception counter is poorly manned. Strange rules: It is one hotel which has check-in and check-out time as 1100 and 0900 hours. Bad entrance: No signage. Difficult... More 

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Mumbai (Bombay), India
15 reviews 15 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a night in Dec. Was initially worried that the hotel may be a little far from the main city. But trust me, its in the better part of Surat with all malls (like the most hot 'n happening VR Mall) located very close. The hotel ambience and rooms can all be summed up in one word -... More 

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Durban, South Africa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 22, 2014

Despite it being a nice getaway from the hustle and bustle from Surat, the hotel staff are arrogant and unhelpful. We were almost conned into paying 2400rupees for a taxi, and no one informed us that the taxi arrived. There is no communication between the ground floor and the hotel reception. Its an international market but not one person can... More 

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Surat, India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 19, 2014

I would NEVER recommend anyone to go for this hotel to host any EVENT. The staff of the hotel is pathetic, irresponsible, arrogant, money minded and out of this world. The only good things in this hotel are its FOOD & AMBIENCE and nothing else. The Banquet Staff are the worst and irresponsible people you ever wish to meet and... More 

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Additional Information about The Grand Bhagwati

Address: Magdalla Circle, Dumas Road, Surat 395007, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Grand Bhagwati 4.5*
Number of rooms: 170
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Also Known As:
The Grand Bhagwati Hotel Surat

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