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All 29 Surat hotels

The Grand Bhagwati

4.5 of 5 Hotel   |   Magdalla Circle, Dumas Road, Surat 395007, India
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The Grand Bhagwati
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Ranked #2 of 29 Hotels in Surat
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Umesh P
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167 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
37 reviews 37 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This is hotel specially with good vegetarian Indian food ... As well as rooms are good and maintained even it has been more then 5 years for this property .. Before the management was not as good as the 5 stars property but I guess they have changed there duty manager who have made it a good standards as of... More

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Ahmedabad, India
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

It's an excellent 5 star category luxurious hotel in Surat wherein anyways there are extremely limited options once it comes to 4 start & above category. Ambience of the hotel is excellent. Though it is quite far away from city ( but near airport), it is worth exploring. Scope of improvement in breakfast where number of item is good but... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I had taken a executive suite and stayed for 10 days. i quite liked their quick service, even though the hotel was full during that time their service was excellent. Although the hotel is just 4 years old i felt the furniture and carpet was old and worn out. Overall i had a pleasant stay at the hotel with very... More

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new delhi
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in this Hotel on 16th Nov.2014 for one day. Very good hotel and very very near to Surat Airport. Reception staff Mr. Jigar was very polite & allowed us to check-in very early around 8 A.M. Hotel is very clean. Staff is very good & helping. Only draw back is, if you are coiming from railway station it is... More

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Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Tandon We would like to thank you for your kind feedback. Guest feedback motivates us to do better. It has been our pleasure to have made your stay comfortable. We look forward to welcome you again at our Hotel. Regards Anoop Suri More

Kenya
1 review
5 of 5 stars Reviewed 1 week ago

Me & my family had a memorable stay with TGB during our religious visit for 10 days. this hotel is really GRAND and worth to pay. Just missed non-veg. and was a bit far from our required location. Else excellent staff, services & ambiance. Will love to come again. ALL THE BEST TGB !!!

Was this review helpful? Yes
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Ali We would like to thank you for your kind feedback. Guest feedback gives us motivation and and opportunity to do better. It was our pleasure to have made your stay comfortable and memorable. Looking forward to welcome you again at TGB surat. Regards Anoop Suri More

1 review
5 of 5 stars Reviewed 1 week ago

I would like to thank Mr Somani for bringing such good property to surat. I had my stay in the month of September and was quite enjoyable. Love the location nearby the airport and great view from the internal premises. I love the cuisines served over there. Need to improve some services but else is perfect. Staff was very coordinating... More

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Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Ravi we would like to thank you for your kind feedback, Guest feedback provides us with motivation to do better . Looking forward to welcome you again at our Hotel Regards Anoop Suri More

Surat, India
2 reviews
5 of 5 stars Reviewed 1 week ago

Nice hotel for short break in surat. Through the location close to the surat you right into all major cities in the area. No hotel for people without a rental car, since it is in the out side the city. Breakfast was enough and sufficient, unfortunately there was a little attention to detail.

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Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Amit We would like to thank you for your kind feedback. Guest feedback motivates us and gives us an opportunity to do better. we have noted your comments and would request you send me the details on my email id gmsurat@tgbhotels.com so that we can look at correcting ourselves in areas of concern. We look forward to welcome... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at TGB for 10 days, it is definitely not the 5 star hotel it claims to be. Rooms smelled funky, wallpaper was peeling off, carpet was torn- basically the rooms need to be updated and renovated. I even found cockroaches. Furthermore, the hotel was filled to capacity and they had trainees as their service staff- most of whom... More

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Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Guest We would like to thank you for you for your feedback. Its unfortunate that we have not been able to come up to your expectations , but we assure you that its a rare occurrence. We have always worked for the comfortable and memorable stay for our guests. We always welcome critical assessments from our guests as it... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a great experience with such a property in Surat. I would suggest everyone visiting Surat to prefer TGB having marvelous leisure. The rooms are just awesome. Had a bit problem with the luggage due change in room at last moment which was sorted later but other than this everything was perfect. Couldn't get access to game zone as that... More

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Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Soni We would like to thank you for your kind feedback. The guest feedback gives us an opportunity to do better. we are happy to know that we could make your stay comfortable and memorable. Your suggestions with regards to Games Zones and other areas will be considered and looked into as soon as possible. we look forward... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Mind blowing interiors may it be rooms or lobby. I enjoy my first weekend with my wife after my marrage on 1st august. I stayed in 901 room suite category. Beautifully designed in black n white. Lovely view of airport and lake from the window. Huge bath tub. Designer carpets very eye appealing. Just few things like to improve weight... More

Was this review helpful? Yes 1
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Hiren, We would like to thank you for your kind feedback. Guest feedback motivates us to better. we have noted your concerns and we assure you that same will be taken up with Club and concerned departments for further improvements. we are looking forward to your next stay with us. Regards Anoop Suri More

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Additional Information about The Grand Bhagwati

Address: Magdalla Circle, Dumas Road, Surat 395007, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Grand Bhagwati 4.5*
Number of rooms: 170
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Also Known As:
The Grand Bhagwati Hotel Surat

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