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The Grand Bhagwati

#3 of 29 Hotels in Surat
Certificate of Excellence
Magdalla Circle, Dumas Road, Surat, India
Hotel amenities
The Grand Bhagwati
Best prices for: 1 room 1 guest
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Ranked #3 of 29 Hotels in Surat
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
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201 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surat, Gujarat, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

IT is one of the only best Restaurant/Hotel in surat..Don't enter to surat if you are really expecting a good ***** hotel. Don't dare to to enter surat...its a veg hotel in Surat. Hotel is still one of the best in Surat :)

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Gurgaon, India
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is nicely built but service is extremely poor. I have been staying here for almost a month now and even after repeated complaints, nothing has improved. With regards to food, though you have a lounge, different restros in the hotel serving different cuisine, it is only indian that is worth trying. And the lounge is highly disappointing.

Was this review helpful? Yes 3
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I never write one-sided reviews. My ratings are based on what money I have paid. I paid more than Rs. 5000 but I got Service n Stay of Rs. 2000 type hotel A) Service in Restaurant was worst as at 10:40 I ordered Manchow Soup and Sizzler and I asked him to being one after another. The person said that... More 

Was this review helpful? Yes 4
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! We feel that a possible pleasant delegation could have been managed by our associate, we regret that opportunity was missed. We would like to assure you that necessary briefing has been given to our associate to ensure no such occurance repeats. Guest’s comfort & creating pleasant memories during the stay remains our prime focus. Hope to welcoming... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a very good hotel because it has all the facilities a traveller would need such as a cinema, cafe and two restaurants. The rooms are amazing because beside the bed you can switch off the lights and the bathroom is really good. The hotel is also in a good location and the food provided by the hotel... More 

Was this review helpful? Yes 4
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for taking a time out and writing us the review. We are delighted to learn that you enjoyed your stay at The Grand Bhagwati during your stay at Surat. All our facilities are designed for utmost guest comfort and pleasant experience. We again thank you for your kind appreciation. We look forward to... More 

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nicely located hotel if you got to visit the siecc exhibition center or any of the Hazira units. Nice spacious rooms , courteous staff and amble eating options. Slightly far from the city center.hotel is good and huge with all basic facilities

Was this review helpful? Yes 3
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! It is delighting to know that you enjoyed your stay at The Grand Bhagwati-Surat. Thank you very much for appreciating our cuisine spread and facilities. TGB as our hotel is famously known, is ideally located at Magdalla Circle, Surat. About only 3 kms away from Surat Airport, most near luxurious hotel to industrial belt of Hazira and... More 

Ahmedabad
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

Very nicely located hotel if you got to visit the siecc exhibition center or any of the Hazira units. Nice spacious rooms , courteous staff and amble eating options. Slightly far from the city center.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for appreciating our services. We have shared your review with our team mates and we express our gratitude for your kind appreciation. TGB as our hotel is famously known, is ideally located at Magdalla Circle, Surat. About only 3 kms away from Surat Airport, most near luxurious hotel to industrial belt of Hazira... More 

Ahmedabad, India
Top Contributor
134 reviews 134 reviews
50 hotel reviews
137 helpful votes 137 helpful votes
2 of 5 stars Reviewed March 15, 2015

The hotel is sitauted at outskirt of surat main city. The building and layout is impressing. But the sheets and pillow are worst than 2 star. It was so dirty and cotton coming out of pillows. Bathrooms are well maintained Staff uniform needs grooming. But i would admitt staff is very polite and and very quick at servise. Food is... More 

Was this review helpful? Yes 2
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you for writing us a feedback about bringing possible improvements. We have taken a sincere note of your valuable observations and concerned departments are briefed to enhance respective areas. It is a valuable feedback that helps us to continually evaluate our processes and standing. Once again we thank you for specific suggestions and we assure you... More 

Surat, India
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2015

TGB hotel's entrance was good with vallet parking. the staff where supporting, hotel were neat and clean. good food. but there is no free wifi. The check-in process was lengthy and a hotel of that stature takes deposits while check-in

Was this review helpful? Yes 3
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for writing a review about our hotel and appreciating available facilities. We have taken a note of feedback related to check in procedure and we assure you to improvise our procedures to create pleasant stay experience. We look forward to your upcoming stay at Surat at TGB Hotel! Best Regards, Mohammed Tabrez Sales... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2015

It is the perceptive and friendly service that makes it worthwhile staying in this small family-run hotel.They had prepared home-baked cake & snacks or its food is excellent taste. We have stayed at there for one night the room we had was spacious and pretty, the breakfast is good and the distance to the city as well as to airport... More 

Was this review helpful? Yes 2
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for appreciating our services. We look forward to welcome you again at The Grand Bhagwati, Surat! Warm Regards, Mohammed Tabrez Sales Manager More 

Mumbai (Bombay), India
Top Contributor
79 reviews 79 reviews
38 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 10, 2015

We were hosted here for a night while attending a wedding reception in the same hotel. It wasn't very impressive. For a hotel this big and so much space the service ought to step up a bit. I dunno if it's cos it is Surat or the sheer amount of noisy n gutka eating gujju's put up in the hotel...it... More 

Was this review helpful? Yes 2
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for sharing your experience with us. We will strive to achieve desired improvement. Looking forward to welcome you at TGB, Surat soon. Best Regards, Mohammed Tabrez Sales Manager More 

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