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All 29 Surat hotels

The Grand Bhagwati

4.5 of 5 Hotel   |   Magdalla Circle, Dumas Road, Surat 395007, India
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The Grand Bhagwati
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Ranked #3 of 29 Hotels in Surat
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Raj P P Birmingham, UK
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190 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indore, India
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

absolutely rude staff, even if you want a coffee mug in u r room ,u have to struggle between room service and house keeping & ultimately u dont get it. to change cell in remote control it takes 24 hrs and there r rules. luggage takes 2 hrs to reach in room .rude behaviour in restaurants is added advantage.stay at... More 

Was this review helpful? Yes 4
Birmingham, UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here in Feb 2015 just for one night. I stayed in the presidential Suite and it was just amazing. The Room was really spacious and had a very warm feel to it. With a massive sitting room and dinning area in the room it was just perfect. The Customer Service was on point with a good few goodies... More 

Was this review helpful? Yes 5
New Delhi, India
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

It worst hotel to stay. They do not accept pan card as I'd. I'd you do not have any other I'd like voted I'd or aadhar card or passport then they will not good even you room even you have confirm Booking. Your check out time will be 9am only other your need to pay one day extra.

Was this review helpful? Yes 6
Bengaluru (Bangalore), India
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Mr. Somani what's going wrong ??? Your quality standards are going down. I am really shocked to see this. The rooms need some renovation with all the accessories. The food quality and variety at the breakfast and dinner buffet is going down. I am not sure what has changed since last few months but there has been a huge difference... More 

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Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed 2 weeks ago

I checked in on 4 February 2015. TO my surprise i found that they had kept used soap bar packed very nicely in the bathroom... When I confronted the hotel staff they simply disagreed... It was awful... Then when I checked out on 8 February... They put me in a car which was suppose to drop me to my home... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had checked in after reviewing trip adviser rating and nothing to complain. Rooms were well laid out,aesthetic and evoking positivity all around.The lighting in evening/night is fantastic.The over all view of the hotel blocks is pleasing. The carpets , the colour combinations,decorative pieces n everything seemed to fall in place and complimented each other for a great feel. The restaurant... More 

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Hornchurch, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We travelled to Surat for a wedding and we have a 2 year old. Stayed in two different rooms on different dates. The rooms are fine but small things like the shower heads need attention as there was lime scale build up which stopped the full force of water. Some of the plug sockets also need attention. The rooms are... More 

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Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

First of all the staff lack any courtesy. A simple "hello" needs to be taught to them!!!! They have no mannerism.Rooms are far from a five star hotel. Toilet seats are stained, shower was filthy. The kettle didn't work. Asked for toilet paper which there wasn't any on arrival to an apparent clean room and never received it. Check out... More 

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Greater Manchester, United Kingdom
15 reviews 15 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 21, 2015

Chose this hotel because of the cleanliness, and sheer luxury factor. From initial contact through to booking confirmation, Kamlesh was excellent, and dealt with all with utmost professionalism.............. Must mention Wasim Ahmed as well who was a joy to deal with,,,,,,,,,,,

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New Delhi, India
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 13, 2015

The check out time is 9 am, and they refused to extend it by an hour. The staff lacks courtesy. The rooms were not clean, as expected in a hotel of this tariff. The room given was in adjacent club building. No breakfast. The hotel is located outside the city, and not convenient.

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Additional Information about The Grand Bhagwati

Address: Magdalla Circle, Dumas Road, Surat 395007, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Grand Bhagwati 4.5*
Number of rooms: 170
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Also Known As:
The Grand Bhagwati Hotel Surat

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