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The Grand Bhagwati

Magdalla Circle, Dumas Road, Surat, India
Hotel amenities
The Grand Bhagwati
Best prices for: 1 room 1 guest
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Ranked #3 of 29 Hotels in Surat
A recent review
4 of 5 stars reviewed 3 days ago
nmtrivedi Ahmedabad, India
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207 reviews from our community

Traveler rating
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90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ahmedabad, India
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My stay at hotel "The Grand Bhagwati",Surat was very comfortable.It is very near to airport and also well connected with the industrial belt of Hazira and surat town.Rooms are very spacious and with good interior.Food quality at hotel restaurant is excellent and one can enjoy many variety.would love to stay again....

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Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

+ve's: Excellent clean and spacious rooms. Liked the Ambience and the reception Prompt Service of staff Comfortable bed Quite hotel -ve: Little far from main city Breakfast not upto mark Expensive WIFI

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Mumbai (Bombay), India
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Attended an event. Absolute rubbish.. Everything is pathetic. They have lost all the good thingss. Was so good but all new person now. I feeling very bad and no taste in food and very poor service. Staff talk very bad too. It was good hotel i feel pity they not able to maintain now. I ask management to make changes... More 

Was this review helpful? Yes 3
Contributor
16 reviews 16 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel in Surat and the locations is so cute and funny the great experience for the first time I have stay in my life and the good things about the future of the best thing ever I love the way to the best thing about the future staying in the hotel

Was this review helpful? Yes
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for writing us such an encouraging review! We are happy to learn that you enjoyed the stay and we eagerly look forward to welcome you again. Best Regards, Mohammed Tabrez More 

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best hotel to stay in surat, near to Airport and city, Good rooms and view, even food good. It has shopping arcade in the same building,banquets entrance separate. It has his reception situated on 4th Floor and top of that all other floors.

Was this review helpful? Yes 1
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for making The Grand Bhagwati a preferred choice to stay. We are immensely delighted to know that you enjoyed your recent stay! We constantly endeavor to bring on the best amenities, a fashionista salon "Tantalize" is new addition to our kitty. Looking forward to welcoming you again, Once again Thanking You! Mohammed Tabrez More 

Coimbatore, India
Contributor
19 reviews 19 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice points - They have introduced Eggs for breakfast(till then it was the only 5 star veg hotel in the world) - Excellent swimming pool and gym - Service is good - They have a Non veg kitchen in the club house section. Not so good points - no free WiFi - The guys in the reception can be slow... More 

Was this review helpful? Yes 5
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for writing us the review. We have been receiving suggestions from our patrons for serving non vegetarian cuisines and thus started serving non vegetarian cuisines at our Ziba restaurant (Club wing - 1st Floor) We further consider your feedback about WIFI services and pleased to inform you that we shall provide complimentary WIFI... More 

Surat, Gujarat, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 18, 2015

IT is one of the only best Restaurant/Hotel in surat..Don't enter to surat if you are really expecting a good ***** hotel. Don't dare to to enter surat...its a veg hotel in Surat. Hotel is still one of the best in Surat :)

Was this review helpful? Yes 4
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you for choosing to stay with us during your recent Surat visit. Thank you very much for appreciating about our hotel. We recently started serving non.veg cuisines at our Ziba restaurant. Do try indulging to delectable cuisine upon your next visit with us! Best Regards, Mohammed Tabrez More 

Gurgaon, India
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 18, 2015

Hotel is nicely built but service is extremely poor. I have been staying here for almost a month now and even after repeated complaints, nothing has improved. With regards to food, though you have a lounge, different restros in the hotel serving different cuisine, it is only indian that is worth trying. And the lounge is highly disappointing.

Was this review helpful? Yes 8
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! We sincerely regret to learn that during your stay we could not achieve your appreciation. We have honestly referred suggested improvements by you. Please consider our assurance for pleasing experience during your upcoming visit. We are hopeful to welcome you again and winning back your appreciation then. Thanking you, Mohammed Tabrez More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 8, 2015

I never write one-sided reviews. My ratings are based on what money I have paid. I paid more than Rs. 5000 but I got Service n Stay of Rs. 2000 type hotel A) Service in Restaurant was worst as at 10:40 I ordered Manchow Soup and Sizzler and I asked him to being one after another. The person said that... More 

Was this review helpful? Yes 5
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! We feel that a possible pleasant delegation could have been managed by our associate, we regret that opportunity was missed. We would like to assure you that necessary briefing has been given to our associate to ensure no such occurance repeats. Guest’s comfort & creating pleasant memories during the stay remains our prime focus. Hope to welcoming... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2015

This hotel is a very good hotel because it has all the facilities a traveller would need such as a cinema, cafe and two restaurants. The rooms are amazing because beside the bed you can switch off the lights and the bathroom is really good. The hotel is also in a good location and the food provided by the hotel... More 

Was this review helpful? Yes 5
Mohammed_Tabrez, Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for taking a time out and writing us the review. We are delighted to learn that you enjoyed your stay at The Grand Bhagwati during your stay at Surat. All our facilities are designed for utmost guest comfort and pleasant experience. We again thank you for your kind appreciation. We look forward to... More 

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