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All 30 Surat hotels

The Grand Bhagwati

Magdalla Circle, Dumas Road, Surat 395007, India
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The Grand Bhagwati
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87%
Ranked #2 of 30 hotels in Surat
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 12, 2014
Georgian-visiting-LT Atlanta, Georgia
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124 people have reviewed this hotel

Traveler rating
    58
    49
    8
    7
    2
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23
14
Solo
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66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
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English first
Padua, Italy
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have been in this hotel for 10 days with another colleague. Hotel isn't so bad, however it seems old, even it is not, portions of the hotel are hot temperature, and no meat is served. The hotel is in fact only veg. The cost is low, people is gentle, as many Indian persons are. For an European I believe... More

Was this review helpful? Yes 1
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Daniele We would like to thank you for your kind feedback ! We are sorry to note that we have not been able to come up to your expectations. We have gone through your feedback and would request more detailed information on my email id gmsurat@tgbhotels.com which can help us in making our property more friendly to European... More

Atlanta, Georgia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2014

Go to TGB for the 5 star experience. Its buffet, with live music on Piano. We requested several songs and he played it real well. The appetizers served on table were plentiful. The food was multi-cuisine, Chinese, Mexican, Italian, Indian, Thai. I loved the thai dishes. Pasta and tacos were alright. The deserts were very well presented with jalebis and... More

Was this review helpful? Yes 1
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Guest we would like to thank you for your kind feedback. we have noted your concerns and have taken appropriate actions by way of instructions to Restaurant staff on Seating protocols. we assure you of our excellent services at all times and look forward to your next stay with us. Regards Anoop Suri More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

Really good food with best quality in the whole city... i have seen the only hotel which only caters vegetarian food, i found it very good because i am a vegetarian, overall very good food, very good rooms, good ambiance, good staff, one problem is that there is no provision for alcohol due its location in gujarat, because its a... More

Was this review helpful? Yes 1
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Guest We would like to thank you for your kind feedback. It has been our pleasure to serve our customers to there maximum delight. We are happy to note that we have been able to fulfill this aim. We are looking forward to your next visit to TGB surat. Regards Anoop Suri More

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

i have seen the only hotel which only caters vegetarian food, i found it very good because i am a vegetarian, overall very good food, very good rooms, good ambiance, good staff. but Wi-Fi for Internet charges is very high.

Was this review helpful? Yes 1
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Guest We would like to thank you for your kind feedback. It has been our pleasure to serve our customers to there maximum delight. We are happy to note that we have been able to fulfill this aim. We are looking forward to your next visit to TGB surat. Regards Anoop Suri More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2014

i have seen the only hotel which only caters vegetarian food, i found it very good because i am a vegetarian, overall very good food, very good rooms, good ambiance, good staff, one problem is that there is no provision for alcohol due its location in gujarat, because its a dry state.

Was this review helpful? Yes
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Patel, We would like to thank you for your kind feedback. Guest feedback is a very important tool for us to motivate our staff and improve and do better . we look forward to your next visit . Regards Anoop Suri CHA FIH More

Gandhinagar, India
1 review
4 of 5 stars Reviewed February 24, 2014

Beautiful Place Great Service just really beautiful place...Beautiful Place Great Service just really beautiful place...Beautiful Place Great Service just really beautiful place...Beautiful Place Great Service just really beautiful place...

Review collected in partnership with this hotel

Was this review helpful? Yes
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Sir, We would like to thank you for your kind feedback. This is our endeavor to provide guests with the best. In the process of improvement the Guest feedback serves as an ultimate tool. we look forward to your next stay with us. Regards Anoop Suri More

Surat, India
1 review
2 of 5 stars Reviewed February 17, 2014

hotel doesnt have sufficient staff for luggage at d time of check out n in. room service is also very poor as we have to call 3 to 4 time everytime. bad expirence with d hotel. behawre of d manager was bad. complimentary cookies n fruit basket to be provided in d room were also not there at d time... More

Was this review helpful? Yes
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Mr. Goyal We are really sad to understand that our services have not come up to your satisfaction. we have noted your concerns and will be taking corrective actions. we would like to assure you that our services are always at par, and this may be one of those rare times when things didn't go well. we would request... More

Mumbai, India
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 15, 2014

The ambience of this hotel is excellent. Food is good, though not great. Rooms are very comfortable. The only disadvantage is that it is very far (15kms) from the Railway station. So people travelling by train may not choose to stay here. But it is near to the Airport. So good for people flying to Surat. Overall it was a... More

Was this review helpful? Yes
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Sir, we would like to thank you for your kind feedback. for us the guest feedback is very important as it gives us motivation to do better. We look forward to your next stay with us. Regards Anoop Suri More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 8, 2014

Very comfortable, and good service. Food- there is room for improvement. Found it somewhat crowded at the restaurant. The road to the hotel (understand not in their control) could be better. But a nice place.

Was this review helpful? Yes
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Sir, we would like to thank you for your kind feedback. for us the guest feedback is very important as it gives us motivation to do better. We look forward to your next stay with us. Regards Anoop Suri More

Gurgaon, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2014

My job is travelling job & i travel pan India last year December i went Surat & stayed at The GTB hotel, I never ever seen this type of great hospitality & Service in India I will strongly recommend this hotel for Surat

Was this review helpful? Yes 1
Anoop_Suri_CHA_FIH, General Manager at The Grand Bhagwati, responded to this review

Dear Sir, we would like to thank you for your kind feedback. for us the guest feedback is very important as it gives us motivation to do better. We look forward to your next stay with us. Regards Anoop Suri More

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Additional Information about The Grand Bhagwati

Also Known As:
The Grand Bhagwati Hotel Surat
The Grand Bhagwati Hotel
Address: Magdalla Circle, Dumas Road, Surat 395007, India
Location: India > Gujarat > Surat
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 30 hotels in Surat
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Discover and experience the only Five Star Deluxe Hotel in Gujarat This sophisticated, urban retreat includes unique shopping, fine dining and the rich interior setting. The Hotel provides travelers with a unique haven in the city, blending its rich history and timeless service with the latest amenities. Offering 170 luxurious rooms and suites in different categories, this luxury hotel is the ideal headquarter both for your business meeting or a leisure escape. Guests at our hotel can also enjoy a variety of dining experiences – from specialty beverages and light snacks – to multi- cuisine dining, featuring an open kitchen, chef's table and cozy lounge. From intimate wedding celebrations to grand affairs, our event space offers a warm and inviting atmosphere influenced by the hotel’s modern décor. Divided among six state-of-the-art banquet halls, our luxury hotel boasts more than 1,25,000 square feet of pillar less flexible banqueting space. The ClubThe hotel boasts an Elite Club which has best amenities & facilities;• Swimming pool • Coffee shop • Cigar Lounge • Tennis court • Table Tennis • Squash • Billiards & Pool tables • Jacuzzi • Children’s area • Discotheque • Mini Theatre • Walking track and card room Unwind in the hotel club and fitness center, enjoy a mock tail in the lounge or treat yourself to a memorable dining experience at the restaurants. ... more   less 
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