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Tex Palazzo Hotel

Ring Road, Surat 395002, India
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Tex Palazzo Hotel
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Ranked #8 of 14 Surat B&B and Inns
A recent review
5 of 5 stars reviewed 4 weeks ago
aaron630 Mumbai (Bombay), India
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13 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a very pleasant stay in the month of Jan 2015 in TEx Plazzo We did not do any prior booking, as soon as we reached Surat we called up couple of hotels and found this one a good option as every one says 'FIRST IMPRESSION IS THE LAST IMPRESSION' I happened to speak with this gentle man 'Amit... More 

Was this review helpful? Yes 2
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2015

I visited Surat last week with my family for business .this the bast hotel to stay. service is very nice from front desk to the room service .spicily all staff are very nice.Free breakfast.service is excellent . front desk manager name hamit is very professorial & helpful . we are very happy to be there . we will go next... More 

Was this review helpful? Yes 3
Mumbai
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 18, 2015

We managed to get a last minute booking at the Tex, as the hotel we booked on the phone turned out to be a disaster. This was the only other hotel in Surat that I knew, since I had visited in 1984. The hotel is old now and desperately in need of a make over. But the service is still... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 29, 2015

I stayed here fr 1 night ths jan, its complete no no. The only way to reach to hotel and at the top restaurant is thru lift( elevators), and only one lift was working...? stairs are non operational and their 3 floor is almost 7th level above , couldnt see any fire safety involved. Food was tolerable. Service so so...

Was this review helpful? Yes 2
Ahmedabad, India
Contributor
18 reviews 18 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed December 31, 2014

I had stayed at this hotel in dec.14 for one night. It was worst ever experience in surat. Thank god we had booked online and got some discount and compensate something. we had check in evening, they just give us the key and there is no direction even. we have to asked them where is the lift. Don't confuse with... More 

Was this review helpful? Yes 2
Coimbatore, India
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 9, 2014

Stayed for 4 nights. Plus points Rooms were clean Food was good Heart of city Minus points Corridors and common area cleanliness very poor Corridor and lift smells bad Table cloth and napkins dirty No parking space Lift too slow Hotel supposed to be 50 years old, unfortunately feels that way. Could do much better with renovation and staff training.

Was this review helpful? Yes 1
Bathinda, India
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 3, 2014

Located well within the Surat textile market. Rooms are neat but small. Basic utilities are available in the rooms. Wifi is good but not available on few floors. It has the famous Revolving retro that's serves decent food. Best suitable for travelers having work around that area.

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2 reviews
3 of 5 stars Reviewed November 3, 2014

Location is well within the busy Surat textile market. The revolving restro is well know and serves good food. Plus point is the location. Rooms are very basic but clean. WiFi is great but only on few floors. Is the best option if you have some work around the textile market area.

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Mumbai
Contributor
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 25, 2014

This hotel is just at centre of textile market.It is an old hotel, rooms are just ok. Food is Ok & economical.If your come by Car then parking is a big head-ache & even if u get one on the road there is no safety/security. Only Silver lining is its revolving restaurant on top, It had an amazing view from... More 

Was this review helpful? Yes 1
New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 15, 2013

I stayed at this hotel on 12th June with my family for day use only.It is an old budget hotel and mainly best suitable for business travellers only. I chose this hotel due to it's location. It is in city centre and close to the Railway station (around 2 Kms). My room was on the top floor (14th floor, I... More 

Was this review helpful? Yes 3
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