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All 30 Surat hotels

Hotel Ginger Surat

3.0 of 5 Hotel   |   Off Dumus Road, Near Iskon Mall, | Near Iskon Mall, Surat 395007, India
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Hotel Ginger Surat
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Ranked #10 of 30 Hotels in Surat
A recent review
4 of 5 stars reviewed 4 days ago
Madhu G Mumbai
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110 reviews from our community

Traveler rating
    5
    38
    43
    10
    14
See reviews for
16
7
16
75
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mumbai
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very clean. Meets all you needs without bells and whistles.For the price everything is good except the wi-fi which sucks. It has been bad for more than 2 years. I have complained to no avail. Otherwise all is excellent.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Its budgeted hotel with range of 2.5k to 3k in good area like Dumas road. Neat & clean rooms with unique bath gel in all chain hotels of Ginger. Room size is small so difficult to stay with family. Average food with lesser options un menu. Window AC fitted in all rooms which creates much noise at night. But overall... More

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Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback and concerns. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Surat. We are sorry to hear about your dissatisfaction regarding the size of the room. We have been working on the new room... More

Ahmedabad
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the location of hotel is good . the cleanliness and ambience is also good. staff is courteous and food quality is good . taste and price appreciable. good for corporates and couple . room size is small but worth the price. the locality is calm and clean. half an hour from station . the rooms are neat and clean. i... More

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Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Very Poor service........room size was very small....old fashioned AC (also not working properly), Very Small TV i guess 14" . Staff good for nothing....but hotel rate over priced......Totally waste of money..................

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Mumbai, Maharashtra, India
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 10, 2014 via mobile

Its a basic hotel with no fancy facilities. Rooms are small and have very average type of amenities. AC makes too much noise that you cant bear it and you need to switch it off asap. It has small LCD TV, table & chair, tea & coffee maker, 4 paper cups to have tea/coffee, only 2 tea bag and coffee... More

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Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, Apologies for the inconvenience caused. We genuinely regret the inconvenience caused to you during your recent stay at Ginger - Surat. Our team will take appropriate actions on this matter and will keep you posted regarding the same. We are sorry to hear about your dissatisfaction regarding the size of the room. We have been working on the... More

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed for 4 nights. The rooms are nice and clean, staff very good in all areas and services excellent. The wifi was an issue for the first two nights and they tried their best to resolve it. Third night on wards it was fine. The food in the restaurant was excellent. Just wonder why the TVs in the room are... More

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Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More

Vadodara, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 30, 2014

As brand ginger u expect self service but they have gone further into cost cutting at surat is what we felt small queen size beds with one hinje sliding wardrobe and window AC which makes us feel of some low range accommodation.We checked in late and checked out early today so it was OK but for long stay would have... More

Was this review helpful? Yes
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We appreciate you taking time out and communicating with us. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Surat. Thank you for bringing this to our notice, our team will take appropriate actions on this matter and we will keep you posted regarding the same. We are sorry to hear your dissatisfaction... More

Ahmedabad, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 21, 2014

Much better than some of the other Ginger hotels which face poor maintenance, unclean rooms etc. Neat rooms, good staff, good hospitality - ofcourse the Ginger way Worth staying. But far from the city center & railway station. Good access to malls in the area where new malls are setup.

Was this review helpful? Yes
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More

Salmiyah, Kuwait
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 13, 2014

A good business hotel and ideally located. The rooms are pretty clean. The bathroom exhaust could be better. The breakfast buffet is decent. I would certainly stay again at this hotel. The hotel staff are very pleasing and helpful.

Was this review helpful? Yes 1
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More

New Delhi, India
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 24, 2014

I stayed in Hotel Ginger Surat on a Del-Blr Roadtrip. We came in the evening and had to check-out early next morning. While the hotel is big from outside, the room's carpet area is very small. Also, the beds had wheels and will slide once you sit with your back against the wall. They have a gym and business desk... More

Was this review helpful? Yes
Ginger H, Guest Relations Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Apologies for the inconvenience caused. We genuinely regret the trouble caused to you during your recent stay at Ginger Surat. Our team will take appropriate actions on this matter, keeping you posted regarding the same. We are sorry to hear about your dissatisfaction regarding the size of the room. We have been working on the new room concept... More

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Additional Information about Hotel Ginger Surat

Address: Off Dumus Road, Near Iskon Mall, | Near Iskon Mall, Surat 395007, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ginger Surat 3*
Number of rooms: 98
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