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Hotel Ginger Surat

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Off Dumus Road, Near Iskon Mall, | Near Iskon Mall, Surat, India
Best prices for: 1 room 1 guest
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Hotel Ginger Surat
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Hotel Ginger Surat
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129 reviews from our community

Traveler rating
    12
    43
    47
    11
    16
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17
9
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88
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
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English first
  • All months
    (129)
  • Mar-May only
    (39)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (28)
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1 review
5 of 5 stars Reviewed yesterday NEW

Guys thoroughly enjoyed my stay. i was there for two days trip.Rooms are very clean .food is really good. staff is very helpful and always ahead to help you. You will also get all the big malls around.In the evening you can go to tapti river bank which is hardly five minutes away from hotel by walk.

Was this review helpful? Yes
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 days ago NEW

Amazing hotel, great food and good staff. what more do you expect at this price? i loved my stay and would like to stay in future also.Just hotel should not increase the price. Hotel Manager was really helpful. Clean Room with good tapti river view.

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Surat, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This has to be one of the best Ginger property in India. I would say nice place to stay in Surat, located in the bank of Tapti river. Suitable for business class travelers and leisure travelers. Neat and good rooms from TATA Group. Thanks for nice hospitality provided during my stay.The room facing the river is best.

Was this review helpful? Yes 2
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

it was wonderful staying at Ginger Surat, i was here on a educational tour and thoroughly enjoyed my stay at the hotel. The hotel rooms are really good and very peaceful atmosphere. The staff is very kind and would definitely recommend this hotel to other people also.

Was this review helpful? Yes 1
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I Stayed at the Ginger 3 weeks back and was visiting Surat on work, and would like to say that I had a relatively comfortable stay. Rooms were adequately suited and very comfortable. Food at Khwaja chowk was really good!

Was this review helpful? Yes 1
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Surat, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Starting from reception, House keeping, room service and restaurant is very good. Staffs are pleasing, cordial and they establish a personal touch with the guest within short time, This can be the best hotel you can expect in this range. Hotel manager, constantly mingle with guest to get the feed back at personal level and continuously aim for improvement .... More 

Was this review helpful? Yes
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

thane
Contributor
18 reviews 18 reviews
6 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed March 10, 2015

On the way back from Mehsana I stayed at Ginger -Surat. Rooms are very very small, bed is also small and uncomfortable. TV wasn't working. Two bulbs fused. Extra bed provided was terrible. It was very thin mattress spread on the floor and squeezed into a narrow space. They charged Rs. 1000, it was awful to sleep on the floor.... More 

Was this review helpful? Yes
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely apologize for the inconvenience caused during your recent stay at Ginger - Surat. Your concerns with regards to room size, size of the mattress, housekeeping staff, interiors and variety of food have been noted. We would like to assure you that it has been escalated to the respective partner and respective department and the necessary changes... More 

Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 5, 2015

I had stayed here some time back when I was on a client visit. It is a bit far from the station, but then, it is located very near to the city center. The room, which was on a separate non smoking floor, was small but comfy. The breakfast spread next morning was very good. It is slightly in the... More 

Was this review helpful? Yes 2
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Mumbai (Bombay), India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2015

As we were planning for taking auditions for our new show Voice , we came accross to the property of Ginger surat where i contacted Moiz who helped me alot in finalizing the venue for my auditions and with this he also helped me in getting good facilities along with stay. The property is in a very lively envirement where... More 

Was this review helpful? Yes 3
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Mumbai (Bombay), India
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 25, 2015

I have stayed in Ginger previously, but room in this one was in a very bad shape. There was water leaking in the bathroom continuously, even the shower panel was broken. I ordered food from room service and it had excess salt in it. Not going to stay here again for sure!

Was this review helpful? Yes 3
Ginger H, Head of Operations at Hotel Ginger Surat, responded to this review

Dear Guest, Kindly accept our sincere apologies for the inconvenience caused during your recent stay at Ginger - Surat. Your concern with the rooms and the service has been noted and we assure you that necessary action has been taken. Thanking you for your feedback. Regards, Head of Operations, Ginger Hotels More 

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