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Hotel Ginger Surat

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Off Dumus Road, Near Iskon Mall, | Near Iskon Mall, Surat, India
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1 room 1 guest
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Hotel Ginger Surat
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160 Reviews from our TripAdvisor Community

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Traveler rating
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    52
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • Mar-May only
    (53)
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Surat, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had been with them for almost a month and got everything which i would have hoped from a budget hotel , a good free wifi , free breakfast best part is staff response they all are really good and supportive.

Was this review helpful? Yes
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We are grateful for your kind feedback that commends the various facets of our hotel. We are delighted to hear that you had an enjoyable stay and especially enjoyed your experience at Ginger Hotel and the friendly service provided by the hotel team. Guest satisfaction is pivotal to us, and we take utmost care of the guests. It... More 

Durban, South Africa
1 review
2 of 5 stars Reviewed 1 week ago

Pleasant staff at reception but housekeeping bad. If you requst something it takes about an hour to get . Miserly with amenities, towels etc. This is second time i stayed here but a big diffference in service from last time to now. I would not choose this hotel again

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. We have noted your feedback with extreme concern on your experience at recent stay. Please be rest assured that corrective measures will be initiated in the respective department. We would also like to arrange a perfect... More 

Travelers are raving about these Surat hotels

1 review
5 of 5 stars Reviewed 1 week ago

I was there on a business centre I like every thing in the hotel from room to the courteous staff. Enjoyed my stay and will come back very soon.good for business travellers. Also during evening time you can go to peaceful tapu river.

Was this review helpful? Yes
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We are grateful for your kind feedback and are delighted to hear that you had a great stay. Ginger Hotels offers excellent accommodation options and necessary amenities to leisure as well as business travelers. It is great to know that we succeeded in extending an enriching experience and pleased you with our offerings. Guest satisfaction is pivotal to... More 

Navi Mumbai, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in the hotel on a business trip, the hotel is quite big and has all the facilities which is important for a business traveller...the food is really good and the room is very clean. Internet speed is very nice and staff is very helpful

Was this review helpful? Yes 2
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you so much for sharing your feedback on Tripadvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Mumbai (Bombay), India
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well the agony continues . Checked in once again at Ginger , Surat 2 days back and like before , some thing keeps me ticking off. Well this time , the set top box konked off. Even post an hour of repair work , the set top box did not begin. Finally had to move to the reception , and... More 

Was this review helpful? Yes 2
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better We are glad to know that you appreciate the hotel rooms and services rendered by our associates. Your feedback regarding the maintenance has been shared with the concerned department who shall definitely look into the same. We thank you once... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I am very regular to this hotel due to business trips and prefer to stay in this hotel since the hotel staff is really helpful, The Rooms are neat and clean and would prefer for my personal visit also.

Was this review helpful? Yes 1
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you for your feedback further to your recent stay with us. I am pleased to hear that you had an enjoyable stay and especially enjoyed your experience at Ginger Hotel and the friendly service provided by the hotel team. Regards, Visarjan Ahlawat Hotel Manager, Ginger Hotels More 

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015

Checked in this hotel for a business trip. The hotel is very comfortable, very neat and clean, close to shopping area. The facilities in the hotel are great. This highlight of my stay was, definitely the Staff, courteous and hospitable. The location is also good. Will surely visit again!

Was this review helpful? Yes 1
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We are grateful for your kind feedback that commends the various facets of our hotel. Located in proximity to the market, Ginger Hotels offers excellent accommodation options and necessary amenities to leisure as well as business travelers. It is great to know that we succeeded in extending an enriching experience and pleased you with our offerings. Guest satisfaction... More 

1 review
5 of 5 stars Reviewed July 26, 2015

I had three days stay in this hotel. Nice view of taxi river, food is good,rooms were neat and clean.staff is very prompt to response to your requirement. They also have cafe coffee day at ground floor. Enjoyed my stay.

Was this review helpful? Yes
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better We are glad to know that you appreciate the hotel rooms and services rendered by our associates. We thank you once again for your kind words and look forward to your next visit with us at Ginger Hotels. Regards, Visarjan... More 

New Delhi, India
1 review
5 of 5 stars Reviewed July 23, 2015

In place like Surat when you have work this is the best place to stay. Offers very competitive rates & very good rooms for a business traveler. The surrounding is very nice & hotel room is well maintained.

Was this review helpful? Yes
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We are grateful for your kind feedback that commends the various facets of our hotel. Located in proximity to the market, Ginger Hotels offers excellent accommodation options and necessary amenities to leisure as well as business travelers. It is great to know that we succeeded in extending an enriching experience and pleased you with our offerings. Guest satisfaction... More 

1 review
5 of 5 stars Reviewed July 17, 2015

A good business hotel with all the facilities which suit to a business traveller. Very good food with hospitable staff. They really look after me well. During my stay I never felt that I am away from my home.

Was this review helpful? Yes
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you so much for sharing your feedback on Tripadvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

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