We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Surat hotels

Lords Plaza - Surat

3.5 of 5 Hotel   |   Delhi Gate, Ring Road,, Surat 395003, India
Hotel amenities
Lords Plaza - Surat
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save Saved
You added Lords Plaza - Surat to your Saves list
63%
Ranked #5 of 30 Hotels in Surat
A recent review
3 of 5 stars reviewed 1 week ago
Vic M
Write a Review

175 reviews from our community

Traveler rating
    38
    63
    50
    11
    13
See reviews for
17
4
26
127
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (31)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (41)
All months
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I booked this hotel for my business visit few days ago. The location of the hotel is very good if someone needs to visit textile market otherwise it is quite far from modern Surat. It is not a four star hotel because its pool is under repair and nobody in hotel knows when it would start working. Staff members smile... More

Was this review helpful? Yes
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Sir/Madam, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel We regret for the bad experiences with us during your stay. Your concern have been noted and corrective action has been taken. Would... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I have visited this hotel many times since 2011, but not in the past one year. The hotel is located 5 minutes away from Surat station. It is a little far from the airport, but they do provide free pickup and drops if you request them. The rooms are spacious, clean and comfortable. The service at all areas is good... More

Was this review helpful? Yes
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Sir, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel &... More

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel while attending a conferance in surat, I checked in pretty early and was given an upgrade to deluxe room for the time being. Room however was very old and air conditioning unit was making a lot of noise and not cooling at all. On complaining to the staff below i found dat hotel is under renovation... More

Was this review helpful? Yes 1
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Dramit, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel We regret for the bad experiences. Your concern have been noted and corrective action has been taken. Would like to assure you... More

1 review
5 of 5 stars Reviewed September 3, 2014 via mobile

Made booking telephonically and was truly amazed about the warm and efficient reception and the personal welcome accorded to guests by the duty manager,Mr Amrit Chetry. He ensured our stay was comfortable and was passionate about his job. A wonderful ambassador for this hotel chain.His hands on approach is admirable and is worthy of emulation.

Was this review helpful? Yes
LordsPlazaS, Assistant Sales manager at Lords Plaza - Surat, responded to this review

Dear Sir/Madam, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel &... More

Surat, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Stayed here in Lords Surat for more than 10 days and stay was fantastic I would like to give special thank to Front office team and Duty manger Mr. Amrit. No doubt food quality at Lords surat is also good But also require some more improvement in some areas like Free internet. Also need to improve Pool quality.

Was this review helpful? Yes 1
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Hitesh Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel... More

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

Very centrally located, very good rooms , excellent service levels and value for money. This hotel is very near to the bus stand and railway station, however not noisy, and it has a excellent roof top restaurant serving delicious non veg fare. Rooms are very well appointed with modern fixtures , and the front office is very efficient. Hotel is... More

Was this review helpful? Yes
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Aditya Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel... More

Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 29, 2014

Stayed here for just a night. Heard it was supposed to be one of the better hotels. But was astonished at the lack of people skill training the staff here as, especially the front desk. Even though they knew we were staying as corporates, they asked for an advance. Who does that now? The rooms were pretty average, small and... More

Was this review helpful? Yes
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Rushik Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel We regret for the bad experiences at our front desk and some of the amenities. Your concern have been noted and corrective... More

1 review
5 of 5 stars Reviewed August 28, 2014

Comfortable prises.. Good customer receving.. Best service providing.... They are maintaining good food quality.. Best rooms... Many facilities are incured in this hotel... I'm so comfortable to stay here...

Was this review helpful? Yes
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Bhushan Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel... More

1 review
5 of 5 stars Reviewed August 28, 2014 via mobile

Had a amazing time with my this trip. All thanks to Mr.Amrit Chetry ( Duty Manager ). Amazing food and rooms service. Even at odd hours of the day the Manager was available for help as I was not feeling well and he arranged medicine at late hours of the evening without any discussion or arguments. He was off duty... More

Was this review helpful? Yes
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Raj Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 24, 2014

Front desk executives lacks basics of hospitality industry i,e being hospitable. If you just faced a loud guest, whom you hated, still you should be presentable for the next one coming in, isn't it? Room service gone for a complete toss, after dinner, I must have called 3 times to clear off the dinner plates, none showed up. The next... More

Was this review helpful? Yes
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Mr.Manoj Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel We regret for the bad experiences at our front desk and by the room service. Your concern have been noted and corrective action... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Lords Plaza - Surat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lords Plaza - Surat

Address: Delhi Gate, Ring Road,, Surat 395003, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lords Plaza - Surat 3.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Agoda, Despegar.com and Tingo so you can book your Lords Plaza - Surat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lords Plaza - Surat Hotel Surat

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (1)
Viewed
Other (42)
Hotels you might also like...
Check In Check Out
Price Your Stay