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All 30 Surat hotels

Lords Plaza - Surat

3.5 of 5 Hotel   |   Delhi Gate, Ring Road,, Surat 395003, India
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Lords Plaza - Surat
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61%
Ranked #6 of 30 hotels in Surat
A recent review
3 of 5 stars reviewed 3 weeks ago
prateeshkemkar Indore, India
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140 people have reviewed this hotel

Traveler rating
    17
    59
    45
    9
    10
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16
4
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103
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed overnight. Very busy hotel lots of business travellers, construction on certain floors , expect noise. Room was dull and gloomy. Window never closed in room had outside noise whole night. there was a hole in the bathroom which allowed noise from outside to come in . Very Noisey.

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Indore, India
1 review
3 of 5 stars Reviewed 3 weeks ago

I was staying in room 1112. The bathroom has no ventilation. The bed will give you back problems or spondylitis for sure. The staff is confused. I called for an extra mattress. Spread it on floor and slept. The staff were confused and said it would be additional charge for this extra bed. After lot of argument they didn't charge... More

Review collected in partnership with Cleartrip

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LordsPlaza S, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Kemkar, Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been. I would like to apologies on behalf of the hotel and its team for your stay. The interaction with our staff members with regards to your comments about the... More

Indore, India
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 25, 2014

The hotel is situated in heart of city. the property is big, but the design seems to be inspired by LUCKNOW's BHUL BHULLIA, unless a person guides you to room are surely to miss it. The person at reception also forgets to tell you "How to reach to your room". The people at reception fail to understand that "what a... More

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LordsPlaza S, Sales Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar !! At the outset please accept my sincere thanks for taking your valuable time in sharing your feedback. We have taken cognizance on your feedback on our services; we have fallen short of your expectations with regard to staff attitude & responsiveness. Rest assured your feedback has been noted and corrective action has been taken. We are... More

Ahmedabad, India
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 24, 2014

reasonably well maintained and a good stay for sure with your family when you are roaming near around area of surat. Good service well behaved staff. Nice ambiance & facilities. You can not ask for more with the provided price range.

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LordsPlaza S, Sales Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar !! It brings us immense pleasure to thank you for your kind gesture. We are extremely pleased to hear that you had a pleasant stay with us & we look forward in welcoming you again..!! Warm Regards, Wasim Ahmed More

Gold Coast
Contributor
20 reviews 20 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 22, 2014 via mobile

On check in we were given a high floor room, however this room was smelling with smoke . Being a non smoker and dislike for this smell, I requested to be shifted to another room. They sent someone to spray the room, however the smell was still there and they cane and re sprayed. They did not ask if I... More

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LordsPlaza S, Sales Manager at Lords Plaza - Surat, responded to this review

Dear Sir, Namaskar !! At the outset please accept my sincere thanks for taking your valuable time in sharing your feedback. We have taken cognizance on your feedback on our services; we have fallen short of your expectations with regard to staff attitude & responsiveness at front desk. Rest assured your feedback has been noted and corrective action has been... More

San Francisco, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 13, 2014

Sure its one of the better hotels looks wise. Room is clean, and restaurant, The Blue Coriander is pretty decent. This is what I really don't appreciate: I call for a request from the room phone, and get a false promise. Uh hm Excuse me, false promisES each time! Banging problem: Me: "Hello sir, there is banging going on next... More

Was this review helpful? Yes
LordsPlaza S, Sales Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar !! At the outset please accept my sincere thanks for taking your valuable time in sharing your feedback. We have taken cognizance on your feedback on our services; we have fallen short of your expectations with regard to staff attitude & responsiveness at front desk. Rest assured your feedback has been noted and corrective action has been... More

Navi Mumbai, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 10, 2014

In My opinion its the budget business hotel, very conveniently located near to Surat Railway Station, its offers services desired by the professional maintaining the professionalism in the Hospitality Industries, staff are very help full, food and other business facilities are at par. Its truly the value of the bill you raid while checking out.

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LordsPlaza S, Sales Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar !! It brings us immense pleasure to thank you for your kind gesture. We are extremely pleased to hear that you had a pleasant stay with us & we look forward in welcoming you again..!! Warm Regards, Wasim Ahmed More

Surat, India
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2014

We have made reservation through GoiBibo.com site, due to some technical issue site haven't provided our booking details with hotel. Still on the bases of mail we got from GoiBibo hotel staff gave us room within 15 mins. We had taken deluxe room with breakfast package. Everything from food to facilities to amenities were really very good. We loved our... More

Was this review helpful? Yes
LordsPlaza S, Sales Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar !! It brings us immense pleasure to thank you for your kind gesture. We are extremely pleased to hear that you had a pleasant stay with us & we look forward in welcoming you again..!! Warm Regards, Wasim Ahmed More

Nagpur, India
2 reviews
3 of 5 stars Reviewed January 30, 2014 via mobile

I stayed in this hotel for just one night it was very experiance in deed the rooms was good but u can heared the noise of passsing trains during night time service is ok breakfast was fine but the room tariff is to expensive .

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LordsPlaza S, Sales Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar !! I would like to take this opportunity to thank you for choosing to stay at the Lords Plaza Hotel, Surat and for your feedback. It is our endeavor to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience. We have taken cognizance on your feedback on our services... More

New Delhi, India
Contributor
17 reviews 17 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2014

I found my stay extremely comfortable from the time I checked in to the time I checked out. The food was always great, room service prompt and always with courteous staff. All hotel staff were very helpful if asked any questions. As I was a solo female traveller I felt very safe all the time.

Was this review helpful? Yes
LordsPlaza S, Sales Manager at Lords Plaza - Surat, responded to this review

Dear Madam, Namaskar !! It brings us immense pleasure to thank you for your kind gesture. We are extremely pleased to hear that you had a pleasant stay with us & we look forward in welcoming you again..!! Warm Regards, Wasim Ahmed More

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Additional Information about Lords Plaza - Surat

Also Known As:
Lords Plaza - Surat Hotel
Lords Plaza - Surat Hotel Surat
Address: Delhi Gate, Ring Road,, Surat 395003, India
Location: India > Gujarat > Surat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 30 hotels in Surat
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lords Plaza - Surat 3.5*
Official Description (provided by the hotel):
Lords Plaza Surat is a property of 110 elegantly furnished rooms equipped with “Wifi” situated in the heart of the city i.e. 10 kms from the Airport and half km away from the Railway station. Besides the rooms the we have Banqueting facilities, In Room Dining, Wine shop & “The Lime Tree” roof top grill restaurant offers Buffet Dinner along with a variety of Grilled food & Kebabs and yet is very economically priced & “Blue Coriander” at Lobby level city’s most popular multi-cuisine family restaurant serving a variety of Indian & Chinese delicaciesIn addition to the above, the hotel offers Business Centre Services, “Fitness Center, Jacuzzi, Steam, Sauna Bath, Swimming Pool & “Aleenta” the complete Spa. ... more   less 
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