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All 29 Surat hotels

Lords Plaza - Surat

3.5 of 5 Hotel   |   Delhi Gate, Ring Road,, Surat 395003, India
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Lords Plaza - Surat
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Ranked #6 of 29 Hotels in Surat
A recent review
4 of 5 stars reviewed 2 weeks ago
PankajHDesai Ahmedabad, India
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185 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

If you ever consider staying over in Surat I would strongly recommend you stay anywhere but at this establishment. I doubt the staff and management understand the meaning of service let alone good service. My experience: - the staff don't understand english and being a hotel in surat you would expect them to understand gurati ... well they don't understand... More

Was this review helpful? Yes 1
Ahmedabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Last week I visited Surat for an official trip and stayed at this hotel. I booked this hotel through "goibibo" portal and was happy to get the deal at a reasonable price. By reading various reviews earlier, I had booked deluxe room since three of us were to share the same room. I found the size of room large and... More

Was this review helpful? Yes 1
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Pankaj, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel... More

Dar es salaam
Contributor
12 reviews 12 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at Lords Plaza hotel during the Moharram even two years ago. It was okay then. This time, I was dissapointed overall. Room tariffs were raised astonishingly! When the event is held in Mumbai, hotels give a special discount, hence we stay at Taj hotel e.g for a very reasonable amount. lords plaza charged is 100USD which, for a... More

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Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with my family in Lord Plaza, Surat and the experience was really good. The break fast was nice and had a wide range of options. Service was very good, the staff was very co-operative , they also have Gym facility inside the hotel Overall it was a good experience!

Was this review helpful? Yes 1
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Sir, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel &... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Before i begin my review i would appreciate it if the management of this hotel would not rub salt into an already open wound by giving me the their stock standard answer, ( read the reviews and see the answers from management ) I have no idea where to begin but here goes. 1) The rooms are dated and definately... More

Was this review helpful? Yes 3
Delhi
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very conveniently located beside Surat railway station. First time to Surat and it took about 20 mins by walk as we had to ask people but once you know the way it is only a 10 min walk. The room we booked online was the Deluxe category. The room was very spacious and clean. The bathroom was a good size... More

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LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Sir, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us,we would also look into the WiFi part, thank you... More

Pune, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Hello, Our family has been staying at this hotel since many years now. Since the time it was the under the earlier Park Inn management. 2 years back we had a fine ten day stay here with no complaints and a very good experience. Therefore, when our annual 10 day moharram was announced in Surat this year we had no... More

Was this review helpful? Yes 1
Houston, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at Lords Plaza Surat for 10 days for a religious conference. The Hotel for Surat standards was advertised as a better hotel in the area, but our experience was average to below average. Upon checkin, the process was very hap hazazrd and extremely slow. I travel extensive and they seemed disorganized and not up to par. The checkin... More

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Pune
Top Contributor
55 reviews 55 reviews
50 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hotel is the only good Hotel near the Railway Station. But be sure to stay in the superior rooms rather the Std Rooms. The Standard rooms are located on the top 2 floors with improper views and decor. The superior rooms are well decorated and on the lower floors. The breakfast served is realy good. The Hotel otherwise is... More

Was this review helpful? Yes 1
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Anand, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel &... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

I was staying at this hotel for 10 days, and had a good experience the last time I stayed. But it was very pathetic this time. The hotel management isn't ready to change the room even though it has plenty of problems. The AC grill just fell down suddenly and it could have easily hit someone. The AC has a... More

Was this review helpful? Yes 1
LordsPlazaS, Assistant Sales Manager at Lords Plaza - Surat, responded to this review

Dear Sir/Madam, Greetings from lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We regret for the bad experienced with us during the stay. Your concern has been noted and corrective action has been taken. As... More

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Additional Information about Lords Plaza - Surat

Address: Delhi Gate, Ring Road,, Surat 395003, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lords Plaza - Surat 3.5*
Number of rooms: 110
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Also Known As:
Lords Plaza - Surat Hotel Surat

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