We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lords Plaza - Surat

3.5 of 5 Delhi Gate, Ring Road,, Surat 395003, India
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Lords Plaza - Surat
Professional photos View all
Browse nearby
Lords Plaza - Surat
Lords Plaza - Surat
Lords Plaza - Surat
Write a Review

203 reviews from our community

Traveler rating
    42
    73
    56
    13
    19
See reviews for
24
7
26
140
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (31)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (59)
All months
Nashville, Tennessee
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 7 nights (deluxe room), this one week stay is enough to give all of you good idea about the property, outlets within the property and service standard. First thing first Check-in experience luckily for us was quick and efficient, but during our stay we saw many people getting impatient, luggage was not getting transferred. Hotel do... More 

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

India-a land of intrigue and mystery. The mystery here was where is the hot water! Ok the nieces have not been to India in more than 12 years so we thought that we would book into some comfortable places. We were staying at the The Gateway Hotel Athwalines, but due to wedding season we were on there for 2 days.... More 

Was this review helpful? Yes 7
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible hotel. 1. No hot water. 2. Dirty rooms dirty towels. 3. Restaurant food terrible. 4. Swimming pool under repair. 5. Staff and manager rude. We stayed their as a family, we did know it was mid priced and basic was given written conformation on the cost. was asked to fill in forms on arrival but didn't check the small... More 

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I used to stay in this hotel quite frequently before 2011 as a part of business trip. I came here in 2015 and I was really feeling good the way they have kept the condition and pace with ever changing customer demands in hospitality industry. The best thing is that I have met lot of staffs who are very old... More 

Was this review helpful? Yes
Ahmedabad, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The worst experience i have ever had in a hotel is lord’s plaza - surat. You won’t have network for phones except airtel connection, you won’t get network in your dongle, only first 05 floors have proper network. I had booked a standard room which was given on 10 floor there was no network, when complained they said they will... More 

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Its wasn't pleasant experience I had in this hotel booking from make my trip when I reach hotel they gave me room on 11th floor that floor seems to have one 2 room and gym. Doesnt seems like i was staying in some hotel room look nice but AC wasn't working, called reception at they didn't send any one to... More 

Was this review helpful? Yes 2
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Sir Greetings from Lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel We regret for the inconvenience caused during your stay . Your concern have been noted and corrective action has been taken. We would... More 

Mumbai (Bombay), India
Top Contributor
74 reviews 74 reviews
56 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Formerly it was a Park Plaza Now part of the Lords group a domestic brand GOOD 1) Great location, 3 minutes from the train station 2) In the textile market/district if you are here for that 3) Offers 2 restaurants, room service etc 4) Rooms have been re-furbished and have modern facilities 5) Prices are reasonable, approx US$ 65 per... More 

Was this review helpful? Yes
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Sir Greetings from Lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel &... More 

Kolkata (Calcutta), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed there for 3 nights last week and the hotel's proximity to station and the location are excellent. Hotel works like a very well oiled machine with efficient staff and food. The rooms are spacious and well appointed. There are a few issues with amenities- like shortage of pressure at showers, supply of warm water instead of hot water, worn... More 

Was this review helpful? Yes
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear sir Greetings from Lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel &... More 

Surat, India
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

"Pure luxury and comfort, excellent amenities and service".......... I keep coming back because of the fantastic vibe, wonderful staff, excellent guides, and amazing cycling!..........................

Was this review helpful? Yes
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Amit Greetings from Lords Plaza Surat !!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel... More 

Navi Mumbai
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2015

We went for a International Kite Festival at Surat on 13.01.2015 and stayed at this Hotel. It is a very fine hotel. The advantage is its proximity to Railway Station. Its ambience is good. We stayed at Room 1007 on 10th Floor which was quite spacious. The Room servce was staff were goos and quite polite and very helpful. We... More 

Was this review helpful? Yes
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Sir Greetings from Lords Plaza Surat!!!! Thank you for making Lords Plaza your choice of accommodation in Surat. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We are extremely pleased to hear that you had a pleasant stay with us, thank you for your compliments about the hotel & we... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Lords Plaza - Surat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lords Plaza - Surat

Address: Delhi Gate, Ring Road,, Surat 395003, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lords Plaza - Surat 3.5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, EasyToBook, Agoda, HotelTravel.com, Despegar.com, Travelocity, TripOnline SA and Tingo so you can book your Lords Plaza - Surat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lords Plaza - Surat Hotel Surat

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (51)
Viewed
Room/suite (26)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Bathroom (2)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (38)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay