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The Gateway Hotel Athwa Lines Surat

#1 of 29 Hotels in Surat
Certificate of Excellence
Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
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The Gateway Hotel Athwa Lines Surat
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The Gateway Hotel Athwa Lines Surat
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374 reviews from our community

Traveler rating
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    41
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MUMBAI, India
1 review
4 of 5 stars Reviewed yesterday NEW

Always love Taj group hotels. They have warmth of India and feel/ comforts of international standards. Staff is cheerful with will to serve you to the best possible way. Rooms are very comfortabel with all practical amenities avb. in them and in hotel.

Review collected in partnership with this hotel

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Mumbai
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed on a work trip for one night but really liked the hotel. the decor of lobby is very interesting. rooms are spacious and well equipped. breakfast was also good. Would definitely recommend this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It is... More 

Mumbai (Bombay), India
Top Contributor
266 reviews 266 reviews
52 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel meets all the expectations from a Taj property. Spacious premises and lobby, great ambiance, very comfortable and well furnished rooms, and excellent service standards. Clearly very popular with visitors to Surat and residents of Surat. The restaurant is very well laid out and offers a wide variety of tasty food- be it for breakfast, lunch or dinner.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Ahmedabad, India
1 review
5 of 5 stars Reviewed 4 days ago NEW

A gateway surat located at tapi river bank at athwalines is a best location in Surat City. I had stayed more than three months when it operates with Holiday Inn name. The experience of staying with Taj operation is far-far excellent as compare to Holiday Inn. We really enjoyed our staying. I had almost more than 10 months continuous staying... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

surat
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We visited the cafe for a late night coffee and pastries. It was a good ambience, good coffee and average pastries. The staff was less enthusiastic and dint show much interest in selling their goods. When asked details about the food they were unaware of certain food availability as well as what was the content. The only place in surat... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your review of our hotel on Trip Advisor. This is a small note to assure you that I have taken a note of your feedback and also discussed the same with my team. I am also delighted to know that you enjoyed the coffee served.... More 

New Delhi, India
1 review
4 of 5 stars Reviewed 5 days ago NEW

It was my first stay at Gateway, Surat. It was really a nice hotel with a very nice location and ambience. The hospitality provided was extremely good and rooms were absolutely clean with proper hygiene care.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff at concierge and at the entrance to the hotel greeted us with warmth on arrival. Staff at reception were equally pleasant and welcoming. We requested an upgrade which we received. Our room on the second floor was newly refurbished. The fittings, linen and décor was beautiful and impressive. The marble bathroom boasts a decent sized shower cubicle with... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Ahmedabad, India
1 review
5 of 5 stars Reviewed 1 week ago

It's really superb being here every time as the kind of ambience , staff , food is there in this hotel you will find very rarely as generally after some visit u might experience some downfall in the service but it is always the same here and the staff will always be there to make it your best experience always... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Mumbai (Bombay), India
Top Contributor
145 reviews 145 reviews
70 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a very nice hotel and Tapi river flows behind it.This property is spacious,very well maintained and you can see gorgeous greenary on the back side of the hotel. Staffs are well trained and very helpful.The entire hotel is kept very well.Rooms are good,spacious and very well kept.They have a very nice fitness centre,swimming pool,sauna and wonderful jacuzzi.They have... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Top Contributor
54 reviews 54 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third time at this hotel and it never disappoints. Service was good and was very quick. You ring the phone and within minutes someone is at the door. Rooms are very clean and look like they were renovated recently. Food was good but i didn't have much at the hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

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