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The Gateway Hotel Athwa Lines Surat

#1 of 29 Hotels in Surat
Certificate of Excellence
Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
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The Gateway Hotel Athwa Lines Surat
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The Gateway Hotel Athwa Lines Surat
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402 Reviews from our TripAdvisor Community

Traveler rating
    180
    164
    41
    9
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Langkawi, Malaysia
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Breath taking view from d room...Below was the inviting pool then it was Tapti river flowing behind with fishing boats around...So serene n peaceful, far far from d madding crowd n deafening noise pollution of Surat...Smooth check in, neat n clean room....Hospitable,friendly n proactive family of Gateway where the leader shows d way...Kudos n keep it up!!!

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

Chef Ashutosh Pandey is spreading his magic of excellent food. I have been travelling and living in hotels for past couple of weeks. Had perfect home made food at this hotel courtesy Chef Ashutosh. He has been patiently taking out time to understand my needs and feeding me with exactly what I desire. A big thank you.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. We are delighted to know that you enjoyed the food at our restaurant. I have personally shared the feedback with our Chef. It is feedback from esteemed guests like you that helps us to constantly introspect... More 

Mumbai (Bombay), India
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It's a excellent property which has got breathtaking river view . Rooms are nice and spacious with all the amenities provided. Good part is Yoga AV being run when you switch on the television. Just ask for yoga mat and with yoga season on it's a best time to do yoga . Gym is 24 hour operational and spacious enough... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. We are pleased to note that you enjoyed your stay and the services rendered to you. We are overwhelmed to read your kind words of appreciation for our quality of rooms, gym, hospitality, food, yoga and... More 

ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

grea hotel , brillant rooms , service , food & breakfast ..... SHOWER WATER PRESSURE IS A LITTLE LOW IN ROOM , REST ALL IS FANTASTIC . every One seems to be there to help you & make your stay better ...

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! I am pleased to note that our services and facilities were up to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team. We are glad to learn that you were happy with the rooms, staff of service, quality of... More 

gurgaon, India
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Very good room and service is excellent. Staff is cordial and the food is also very good. Pl keep it up. The hotel is situated in the posh area and ahs good markets and mall around thus you can spend your free time in comfortably

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that you had a relaxing stay at the hotel and enjoyed our hospitality, quality of rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the chef and staff team for whom it has been a tremendous source of... More 

earth
2 reviews
5 of 5 stars Reviewed 1 week ago

recommended to all !!! Great rooms & service . esp like the Gujarati food option in in room dinning menu . food was great and service even better . Tapi river view rooms are the best . Breakfast was quick and nice with smiling faces all around

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat. Thank you for taking the time to share your review on Trip Advisor. I am delighted to read your generous praise of the hotel and to learn that the services were to your liking. I am glad that you enjoyed the food, quality of rooms and guest facilities during your stay. It... More 

Ahmedabad, India
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel facing river, calm and peaceful place to stay after days hard work. If one wish to indulge in local cuisine, either one can go out of hotel or stay indoor and order as you wish. 'Surat ka Jaman' or food is food and Gateway is a good place to relish it.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat. Thank you for taking the time to share your review on Trip Advisor. I am delighted to read your generous praise of the hotel and to learn that the services were to your liking. I am glad that you enjoyed the food, quality of rooms and guest facilities during your stay. It... More 

Mumbai
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Surat visit was a quick one day trip.. arrived at Hotel around 1 pm and check in was very smooth, Good room overlooking River Tapti.- however would have preferred higher floor room though., did not ask for change this time as it was only one night. Visited both their restaurants.. one offering Gujarati Thali and other one multicuisine. Both good... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat. We are overwhelmed to read your kind words of appreciation for our services, quality of rooms and hospitality. I have conveyed your compliments to our staff team, for whom it has been a tremendous source of inspiration. It is our constant endeavor to provide our guests with the highest level of comfort... More 

Mumbai (Bombay), India
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a quick one night business trip. Efficient warm property on the river front and well located in the city, Got a large river facing room so the view was great. Very warm efficient staff made one experience the Taj hospitality. Just one small note, the bathrooms lighting is a little jaded making them a little depressing ,... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat. We are overwhelmed to read your kind words of appreciation for our services, quality of rooms and hospitality. I have conveyed your compliments to our staff team, for whom it has been a tremendous source of inspiration. Also I have taken a note of your feedback regarding bathroom lighting. It is our... More 

Srt
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I haven’t stayed at this property yet since I live in the same city but this is the to go place for our Sunday Family dinners since a few years. I love buffet at Flow café, it’s a great spread. Everyone from the management to the servers are really nice. Specifically this guy Amarjeet (I think?) is amazing. T3 café... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat. Thank you for taking the time to share your review on Trip Advisor. I am delighted to read your generous praise of the hotel and to learn that the services were to your liking. It will be my pleasure to share your comment with the team especaiily with Amardeep which will be... More 

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