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The Gateway Hotel Athwa Lines Surat

#1 of 30 Hotels in Surat
Certificate of Excellence
Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
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1 room 1 guest
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The Gateway Hotel Athwa Lines Surat
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442 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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KOCHI, India
5 of 5 stars Reviewed yesterday NEW

I spent only 8 hrs in this Hotel property and iw as highly impressed with the checking in Staff at front desk and their approach - the bed and abience of room gave me a great night"s sleep- though I was late to arrive, I could get a very comfortable and un disturbed sleep which was important to me ..

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Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

On my first visit to Surat, i stayed over for 2 nights , was on a business trip. Check in was smooth , front desk staff were extremely helpful. Room was quite spacious and had a decent view of Tapi river. The room was very well maintained. Breakfast spread was impressive and tasted superb. Especially would like to mention the... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you had a relaxing stay at the hotel and enjoyed our hospitality, rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. Also we... More 

Surat, India
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The buffet at Gateway is what you should definitely try. Its really great. There is a lot of variety, specially in salads and desserts. There is a live counter too. Nice ambience. The rates also very reasonable.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our buffet, food and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. Appreciation such as yours increases our motivation to achieve the... More 

Ranchi/ Bhubaneswar, India
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very good with a beautiful surrounding and ambience. The attitude of the Hotel staff was friendly and homely. I enjoyed my stay and was relaxed after a demanding days work. The presence of this Hotel at Surat was unimaginalble for me, before my trip.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you had a relaxing stay at the hotel and enjoyed our hospitality, rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is... More 

Ahmedabad, India
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I am keep on visiting surat. This is my favorite hotel. Located in center of the city and still quite and calm. Staff is really very helpful. Food is awesome. They have gym which is really good. River view is excellent. Over all very good hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you had a relaxing stay at the hotel and enjoyed our hospitality, rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is... More 

Ahmedabad, India
2 reviews
5 of 5 stars Reviewed 1 week ago

I keepstaying with Gateway regularyly and one thing i must say is you will get the best service in comparison to many in the industry.Awesome food, staff is very well behaved, excellent amenities, good ambience, room comfort etc is what they have to offer to guests.Check in process is very fast. Overall good place to stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you had a relaxing stay at the hotel and enjoyed our hospitality, rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is... More 

New Delhi, India
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Sayed for one night on business trip. I had a pleasant stay and a wonderful experience. I had booked a river side facing room, the room was spacious with all amenities and the view was mesmerizing, at night time I could not feel to be in Surat. The staff right from the gate onwards were very courteous and made you... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you had a relaxing stay at the hotel and enjoyed our hospitality, rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. Also we... More 

Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I always feel so much at home that this is one property i look forward to visit. Before my Check out i plan my Next Check in date. very very Homely. Right from the min you check in and you check out The Taj Hospitality is Felt. Keep it up and remeber there is always room to improvement.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you had a relaxing stay at the hotel and enjoyed our hospitality, rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is... More 

Ahmedabad, India
1 review
4 of 5 stars Reviewed 1 week ago

Wonderful experience and pleasant stay. Warm and courteous staff. Excellent location, riverside facing room. Nice spread of meals and break-fast. Quite and spacious lobby. Ample car parking. Spacious rooms with all amenities.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you had a relaxing stay at the hotel and enjoyed our hospitality, rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is... More 

Ahmedabad, India
1 review
5 of 5 stars Reviewed 1 week ago

One day river Tapti flows to the right another day to the left, one day it decides not to move at all. On the day it moves there is lots of flotsam going by. The day it is still lots of white cranes come and catch the fish. This was the view from my window in the day time. In... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you had a relaxing stay at the hotel and enjoyed our hospitality, rooms and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is... More 

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