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All 30 Surat hotels

The Gateway Hotel Athwa Lines Surat

3.5 of 5 Hotel   |   Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
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Ranked #1 of 30 Hotels in Surat
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
TapanKalsariya
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287 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed yesterday NEW

It could be say jewel of Surat as there are no such luxury hotels in the city of jewel. A great ambiance makes charm. The rooms are cozy and interior is wonderful. Hotel also serves international class food in their Lounge, Cafe and Restaurant. Only disappointed with the room service because they have not provided basic kit in the room... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. Also... More

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel on my recent visit for business to Surat for 3 nights. Like always with Taj it was outstanding and very comfortable. The rooms were clean. Although on the first day there was some weird smell in the water from shower but it got sorted out by itself. The breakfast spread was good and the staff... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates especailly... More

Bangalore, Karnataka, India
Top Contributor
89 reviews 89 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A beautiful property with wonderful rooms and a great coffee shop. The rooms are very spacious and lavish. The coffee shop provides an elaborate spread of great cuisine and you can dip into any of the spread with atmost delight. The conferencing venue is good, spacious and the pre function area just good for a lavish buffet. The staff ensure... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More

Pune, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

In the heart of Surat my stay at Taj Surat was wonderful and very relaxing. A grand welcome with upgradation to river facing rooms added to the joy and at very reasonable prices. A sure choice for the next trip.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It is... More

Gurgaon, India
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

A newly constructed hotel with nice spacious rooms, its located near the River Vapi (?) which adds to its beauty. Food is excellent and one should definitely try local Indian cuisines. I thought its overpriced but looking at the location, food quality and ambiance its value for money.

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates especailly... More

South Africa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A room that strikes you as lovely as soon as you walk in with consistent design, high-quality furnishings, and no cheap touches, no odors, such as old smoke or aggressive room freshener. Staff are very friendly and always available and ready to assist. All staff are able to communicate in English. Downside: Meals were expensive.The breakfast was divine and a... More

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you and your family enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all... More

Top Contributor
73 reviews 73 reviews
47 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with family this time. Got the upgrade done by the hotel to a nice executive suite. Facing the river on higher floors in monsoon was a great experience. The service is too good. The staff is polite & very helpful. Cleanliness well taken care of. Though it's a old property, after renovations nicely done. Food quality & the... More

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you nad your family enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all... More

New Delhi, India
Top Contributor
60 reviews 60 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Surat is a very vibrant business city with a magical makeover since the ignominy of its plague days. The city has rebuilt itself with vengeance and is now a bustling town. The Gateway hotel is located by the river in a quiet cove of the town. The hotel is suitable both for business and leisure visitors. The three eateries are... More

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates especially... More

India
Top Contributor
76 reviews 76 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here while on a business trip on 2 occasions last month & the service was excellent on both the occasions.The rooms are comfy & well maintained.The hotel is situated in a plush locality in surat & is about 20 mins away from the Airport.Buffet has a lot of options & the food served is delicious specially the mutton... More

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates especially... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
401 helpful votes 401 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

Great food,lovely rooms,happy helpful staff.Great first visit. Would recommend to friends and family. Had no trouble with the food! Internet could be made free, but at £6 per day its not too bad. All in all a lovely stay and I would be happy to stay here again. Thanks for a lovely time

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More

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Additional Information about The Gateway Hotel Athwa Lines Surat

Address: Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Gateway Hotel Athwa Lines Surat 3.5*
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