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All 30 Surat hotels

The Gateway Hotel Athwa Lines Surat

3.5 of 5 Hotel   |   Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
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Ranked #1 of 30 hotels in Surat
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
skymir India
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277 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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India
Top Contributor
71 reviews 71 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here while on a business trip on 2 occasions last month & the service was excellent on both the occasions.The rooms are comfy & well maintained.The hotel is situated in a plush locality in surat & is about 20 mins away from the Airport.Buffet has a lot of options & the food served is delicious specially the mutton... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates especially... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
344 helpful votes 344 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great food,lovely rooms,happy helpful staff.Great first visit. Would recommend to friends and family. Had no trouble with the food! Internet could be made free, but at £6 per day its not too bad. All in all a lovely stay and I would be happy to stay here again. Thanks for a lovely time

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More

Hounslow, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is the second time I have stayed at the hotel and each time it has been great. The place is clean and well maintained and the service is excellent. The head Chef is excellent he will give you excellent advice on different foods and if necessary make a special one for you. Could not be better! Only slight downside... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates esp.... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is the 3rd time I have been here and this time we had booked the Honeymoon package which included a lot of freebies. My kids loved it and were well pampered by the courteous staff. We had room with riverside view. Its a Taj Group hotel so I dont need to talk about the ambience which is 5 Star.... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you and your family enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all... More

Pune, India
Top Contributor
51 reviews 51 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Gateway at Surat brings the renowned Taj hospitality n quality in a city that sorely needed it. Surat as a city is rich, has people who are willing to spend but never had a Taj like property for long. The location is peaceful n what is best is that its river fronting...select the rooms that face the river front... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. Also... More

Gurgaon, India
Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice clean peaceful hotel and surroundings. Nice rooms and very nice room service. Nice view of the river from the rooms. 5 star comforts at reasonable price. Food is well presented, prepared and well served. Breakfast starts at around 7.15 am.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates esp.... More

Gurgaon, India
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very courteous staff, river view , very large size well furnished rooms,with 24 hours coffee shop. Pooja from recpetion was very supportive and helpful to fix the inner circle renewal issue.Impressed by her hospitality. Tusshar and Reju,Shama really served very well and wanted to know our preference and came out to be very good. I was earlier staying at TGB... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates esp.... More

Mumbai (Bombay), India
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 24, 2014

There is not much of a choice in Surat and Taj Gateway caters to all sort of clients, business, pleasure, conference, ceremonies, functions etc, The rooms are reasonably large and clean. The bath room is well designed and meets expectations. The amenities in the room are adequate. In all, the stay was very comfortable. The food is okay. Breakfast offers... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. This is a small note to assure you that I have taken note of your feedback pertaining to the front desk & the lobby lounge. I have personally shared your feedback with all our associates and... More

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed July 24, 2014

Dont be misled by the Taj Group tag, this is nothing like the Taj Hotels. From the rats that abound and the lethargy of the staff, a very disappointing experience. We saw a rat basking at the doorway and complained - the attendant told us its happened before and nothing will be done. It would seem that most services are... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your review of our hotel on Trip Advisor. I regret to note about the inconvenience caused to you during your visit to our hotel. We at The Gateway Hotel, Surat are very particular about hygiene and would request if you could share with me further... More

ANAND
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2014

A good hotel with some rooms offering a fantastic view of the river Tapi and the city beyond it. The rooms were well maintained and modern. We stayed there as guests during the marriage of a cousin and we had a comfy stay. The breakfast offered good options Indian/International. The parking area is limited and often during the evenings the... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. Also... More

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Additional Information about The Gateway Hotel Athwa Lines Surat

Address: Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
Location: India > Gujarat > Surat
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Gateway Hotel Athwa Lines Surat 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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  • At what time does the pool open each day?

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