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The Gateway Hotel Athwa Lines Surat

#1 of 29 Hotels in Surat
Certificate of Excellence
Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
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The Gateway Hotel Athwa Lines Surat
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The Gateway Hotel Athwa Lines Surat
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349 reviews from our community

Traveler rating
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    39
    8
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai
Top Contributor
116 reviews 116 reviews
66 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed today NEW

I was visiting this hotel after a few years and I must confess that my admiration remains undiminished. I got a larger veg pizza at dinner time;wood fired and top class. The yogurt items at breakfast remain my eternal favourite.

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Faridabad, India
Top Contributor
74 reviews 74 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Returned to Gateway after a couple of years. service is as good as the best. billing desk is also very prompt. besides, it is very reasonably priced. as usual, the sauna, steam and swimming pool are open till late evening. gym is well equipped. rooms on river side provide a good view

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Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This has to be one of the best Gateway properties in the country. The service was great and rooms were above the normal Gateway rooms. Advice - if you are travelling to Surat by NH8 avoid using the city roads and go to Taj via Palsana.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Genoa, Italy
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Good Hotel. Clean and close to the highway to the industry sector of Hazira. Personnel is very professional and the cafeteria includes a quite wide choice of asian and western food. Price is in line with expectation, especially if your company negotited a coporate rate. Very clean and no carpets in the room.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Chennai (Madras), India
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice Place to Stay in Surat... Away from CIty Crowd and located in the Bank of Tapti River... Suitable for Business class travelers and Leisure travelers... Neat and Spacious Rooms from TAJ group.. Thanks for Nice Hospitality provided during my stay..

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the best hotel to stay in surat .. Staff is very courteous .. Hotel is located in main Surat city hence is very convinent . hotel hygiene and rooms are very excellent with hot water jazzuzi and spa

Was this review helpful? Yes 2
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

llondon
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A group of us stayed at the gateway in march 2015. None of us, but myself in particular cannot fault the hospitality of the staff. I was unwell for a day or two. And Deepak at the front desk went way out of his way to help. I would ask the restaurant staff to be mire vigilant and make sure... More 

Was this review helpful? Yes 5
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates especially... More 

Mumbai, Maharashtra, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is an awesome property at surat. we had booked two rooms. The room facing the river is the best. staff and their service are the best one can find any five star hotel. close to dumas road which i found the best for shopping at surat. Food was very good. The breakfast spread was lavish and tasty. We had... More 

Was this review helpful? Yes 3
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you and your family enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all... More 

New Delhi, India
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good Food.... This is the most important criteria for a great hotel. And this hotel meets expectations. Buffet spread is just ok and actually a bit boring on a daily basis. Wood fired pizza and sumptuous biryani add to the experience of room dining which is a delight. I remember an instance when the Hotel Chef visited my room to... More 

Was this review helpful? Yes 2
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates especially... More 

Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have been staying here during every trip of mine to Surat. The hotel is very comfortable and centrally located. The only small problem I found is they ring the room bell too often, asking for Laundry, House keeping, when I will check out. So make it a point to ask them to keep my profile permanently on Do not Disturb.... More 

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. Also... More 

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