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The Gateway Hotel Athwa Lines Surat

#1 of 29 Hotels in Surat
Certificate of Excellence
4.5 of 5
Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
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Best prices for: 1 room 1 guest
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The Gateway Hotel Athwa Lines Surat
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The Gateway Hotel Athwa Lines Surat
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356 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

Very nice and clean hotel. Room facilities is good, provide mineral water every morning. Gym is OK, clean and empty (never been busy for the whole week I've stayed). Restaurant was very nice. Delight food and a rich buffet. Not much to do in the evening...

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Best hotel in town good quality food .chickenlababdar is awesome.food served midnight at t3 is fabrastic.must visit once and do try non veg food.hdjdbdkdoejdbodoevfkdorbbdodrobdjdodoebdkdoie rjdowoe fodoodbdospsorbdodpribrlddporhtj ueieirheiririoe

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Surat, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is the best place to stay at Surat. The location is excellent + good service and accommodation. The place also has good banquets for marriage and exhibit / conference purpose. I personally like food at flow cafe as well.

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Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Had been to this place many times (as its my town) especially its coffee shop with friends n family. The place is good so is quality of coffee n Food but only problem is lame service n below standard Ambience. But if your looking for place to sit n relax at late hours this is the perfect place to be.

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Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your review of our hotel on Trip Advisor. This is a small note to assure you that I have taken a note of your feedback and also discussed the same with my team. I am also delighted to know that you enjoyed the food &... More 

Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Whenever one visit Surat, this hotel is a good option for stay. I have been to Surat for attending marriages and stayed at this hotel for 2 nights. My earlier stay had been most comfortable i preferred this hotel when choice was given to me. However, i found service standard not up to the mark of their reputation. There was... More 

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Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your review of our hotel on Trip Advisor. We are grateful to you for letting us have the feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests.This... More 

Pretoria, South Africa
Top Contributor
66 reviews 66 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night and hosted a function in their grounds. Staff helpful and professional. Good sized rooms, not luxurious but clean and comfortable! Breakfast variety was good but mainly limited to vegetarian options! Recommended

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Mumbai, Maharashtra, India
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was pleasantly surprised seeing such a beautiful property in Surat. Th staff are very welcoming and they ambience is very good. the rooms are very spacious. They haven an extremely good gym and the breakfast spread is awesome. All in all a great property to stay.

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Mumbai
Top Contributor
117 reviews 117 reviews
66 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was visiting this hotel after a few years and I must confess that my admiration remains undiminished. I got a larger veg pizza at dinner time;wood fired and top class. The yogurt items at breakfast remain my eternal favourite.

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates especially... More 

Faridabad, India
Top Contributor
75 reviews 75 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Returned to Gateway after a couple of years. service is as good as the best. billing desk is also very prompt. besides, it is very reasonably priced. as usual, the sauna, steam and swimming pool are open till late evening. gym is well equipped. rooms on river side provide a good view

Was this review helpful? Yes 1
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This has to be one of the best Gateway properties in the country. The service was great and rooms were above the normal Gateway rooms. Advice - if you are travelling to Surat by NH8 avoid using the city roads and go to Taj via Palsana.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. I have personally shared your feedback with all our associates. It... More 

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