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Crowne Plaza Ahmedabad City Centre

Certificate of Excellence
5.0 of 5
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S. G. Road Near Shapath - V, Ahmedabad 380015, India (Formerly Shiva Hotel Ahmedabad City Centre)
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Crowne Plaza Ahmedabad City Centre
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Ranked #7 of 145 Hotels in Ahmedabad
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
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53 reviews from our community

Traveler rating
    35
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    3
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at Crowne Plaza for the first time during my recent visit to Ahmedabad. It's a new hotel and has great location. The service of the staff is very good, particularly in the Gym and the buffet restaurant on ground floor.

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Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Greetings From Crowne Plaza Ahmedabad City Centre !! Thank you for taking some of your precious time to share your review on Trip Advisor. We strive to maintain our hospitality service to always exceed your expectation. It is our endeavor at all times to offer premium accommodation, finest of cuisines and personalized service to all our guests.Thank you... More 

Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was travelling from Riyadh - Mumbai - Ahmedabad, I forgot expensive suit that I would like to wear in important meetings. When I reached the hotel there was a gentleman called Tanvir, I told him what happened to me and immediately he start writing the description of the suit and asked me where did I left it, after that... More 

Was this review helpful? Yes
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Greetings From Crowne Plaza Ahmedabad City Centre !! Thank you for taking some of your precious time to share your review on Trip Advisor. It was a pleasure to learn that you had an enriching experience at ours hotel. We are very pleased to read that you had such a great experience with us. Our associates would be... More 

Wichita Falls, Texas
Top Contributor
93 reviews 93 reviews
63 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't always patronize this chain but the Marriott in Ahmedabad was full, so I had no choice. Well that accident may cause me to switch loyalty because the Crowne lived up to expectations in every way. The room rate was extremely reasonable as India tends to be. They graciously and effortlessly allowed me an early check in; breakfast was... More 

Was this review helpful? Yes
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Greetings From Crowne Plaza Ahmedabad City Centre !! Thank you for taking some of your precious time to share your review on Trip Advisor. It was a pleasure to learn that you had an enriching experience at ours hotel. We strive to maintain our hospitality service to always exceed your expectation. Your words of appreciation of our services... More 

Bengaluru (Bangalore), India
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is on the highway and is quite far from the airport. so you need to check whether it is practical to use the online price which may not include an airport pick-up and drop. It would be advisable to get it clarifed before you make your booking. Since the hotel is new they have teething problems like the... More 

Was this review helpful? Yes 1
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Greetings From Crowne Plaza Ahmedabad City Centre !! Thank you for spending some of your precious time to share your detailed heartfelt review on Trip Advisor and also sharing your kind words about your experience at our Hotel. We have noted your specific comments about online pricing which is not include the airport transfers . Being away from... More 

Vadodara, India
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently visited the place. I had very high expectations from this place as I had been waiting for more than 6 months for this place to open up. Once it did I could not wait to try the food. First of all the menu was very limited. So didnt have many options. After a lot of discussion I ordered... More 

Was this review helpful? Yes 3
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Greetings From Crowne Plaza Ahmedabad City Centre !! Thank you for spending some of your precious time to share your detailed heartfelt review on Trip Advisor and also sharing your kind words about your experience at our Hotel. We are sorry that your experience did not meet your expectation, please allow me to express my sincere apologies. We... More 

Gandhidham, India
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 2, 2015

had stayed here just for a night to experience this property... NEGATIVES: 1) the check in procedure is very slow, they take almost 15-20 min to complete the formalities. 2) had got pool view room... the view is good but the grills on the window are full of crow waste. POSITIVES: 1) since the property is almost at the end... More 

Was this review helpful? Yes 9
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Thank you for taking some of your precious time to share your review on Trip Advisor. I sincerely apologies for the various shortfalls that you highlighted which had affected your overall experience. Your observations are very important to us as it assists us to appraise ourselves and to improve our services day by day. However the negative points... More 

Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 1, 2015

Property is beautiful and close to market . Rooms are spacious and staff is courteous Couldn't experience the Breakfast as was fasting during those days Rooms are clean whereby wifi connectivity is good . They need to change the concept of one device applicable in Wifi . Decent Gym facing towards the pool

Was this review helpful? Yes 9
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Greetings From Crowne Plaza Ahmedabad City Centre !! Thank you for taking some of your precious time to share your review on Trip Advisor. We strive to maintain our hospitality service to always exceed your expectation and I thank you for your kind words of appreciation. Thank you for your kind suggestion about internet, we would like to... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 28, 2015

Stayed for a night but thoroughly enjoyed my stay .. The lunch buffet and the dinner (a la carte) were outstanding .. Desserts were yummy and low on the sugar quotient too ! The rooms were really clean and big when compared to other hotel room sizes.

Was this review helpful? Yes 11
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Thank you for taking some of your precious time to share your review on Trip Advisor. We strive to maintain our hospitality service to always exceed your expectation. It is our endeavor at all times to offer premium accommodation, finest of cuisines and personalized service to all our guests. Once again thank you so much for your valuable... More 

Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 22, 2015

This is the worst hotel that I have ever stayed in. Me and my family went on holiday to india and decided to travel to Ahmadabad to visit. So we decided to stay for a couple of nights and booked this hotel as it was number 1 when i booked it. When we got to the hotel they seemed nice... More 

Was this review helpful? Yes 5
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Greetings From Crowne Plaza Ahmedabad City Centre !! Thank you for taking some of your precious time to share your review on Trip Advisor. At the very onset please do accept my sincere apologies for the lapse in services. However we have taken your feedback as positively the same has been taken at top priority so we may... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2015

Good , clean hotel. Attentive staff........... Room was very comfortable.......... Great ensuite bathroom................. Would consider again if in Ahmedebad again on business.......... ...............................

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Crowne Plaza A, Front Office Manager at Crowne Plaza Ahmedabad City Centre, responded to this review

Dear Guest, Thank you for taking some of your precious time to share your review on Trip Advisor. We strive to maintain our hospitality service to always exceed your expectation. It is our endeavor at all times to offer premium accommodation, finest of cuisines and personalized service to all our guests. Once again thank you so much for your valuable... More 

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