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The Gateway Hotel Ummed Ahmedabad

4.0 of 5
Opposite International Airport | Hansol, Ahmedabad 382475, India
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The Gateway Hotel Ummed Ahmedabad
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The Gateway Hotel Ummed Ahmedabad
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282 reviews from our community

Traveler rating
    67
    115
    70
    19
    11
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200
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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    (62)
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New Delhi, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at several Taj/Vivanta hotels, and this is my least favorite. The rooms here were okay, but not great. The lobby leading up to the rooms was circuitous and somewhat dark. The garden view from the room was totally skippable. What I enjoyed the most at this hotel was the Gujarati thali at their Indian restaurant. It was really... More 

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Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings from The Gateway Hotel Ummed Ahmedabad, We are delighted to know that you had an enjoyable stay at our hotel. We are happy to read that you loved our Gujarati thali and restaurant. The team and I sincerely are grateful to you for sparing your valuable time in sharing your experience you had during your stay with... More 

Chennai (Madras), India
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel first I want to say. Really the staff at the counter are very very co-operative. This time when I went in February 2015, first I was allotted a room in the ground floor and I felt that could be a room under smoking category. I requested for change. Politely the staff at the counter said, at present there... More 

Was this review helpful? Yes 1
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings from The Gateway Hotel Ummed Ahmedabad, Thank you so much for your valuable feedback. We are pleased to read that your stay & hospitality experience was as per your expectations. Thank you for appreciation for our hotel's food and service of staff. I have conveyed your compliments to the staff team, for whom it has been a... More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hotel in terms of service and proximity to airport, the staff is polite and extremely helpful. However, the key issue with this hotel is that their rooms seem to be a few decades behind in terms of accessories and technology in general

Was this review helpful? Yes 1
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings from The Gateway Hotel Ummed Ahmedabad, We are sorry to hear that you had a couple of issues that marred your stay at the Hotel. Please accept our sincere apologies for the same.We assure you that these complaints and suggestions will be taken in a constructive manner. On the other hand, we are really happy to read... More 

Welshpool, United Kingdom
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were travelling through from Udaipur to Mumbai, so finding that Ahmedabad was a dry state and vegetarian did not install a feeling of excitement. All things considered, The Gateway was a very friendly and comfortable stay. You can buy drinks for consumption in your room and they will serve a chicken sandwich. The star o this hotel was the... More 

Was this review helpful? Yes 1
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings from The Gateway Hotel Ummed Ahmedabad, Thank you so much for your valuable feedback. We are pleased to read that your stay & hospitality experience was as per your expectations. Thank you for appreciation for our hotel's food and service of staff. I have conveyed your compliments to the staff team, for whom it has been a... More 

Mumbai (Bombay), India
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you have booked a Gateway Hotel anywhere in India, you have booked your room in the lower end hotel of the reputed Taj Hotel chain which has presence in India and worldwide. The Taj luxury hotels are the highest end and Taj Vivanta hotels are the middle range but higher than the Gateway Hotels. If you have booked Gateway... More 

Was this review helpful? Yes
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings from The Gateway Hotel Ummed Ahmedabad, Thank you for sparing time and posting your detailed review of our hotel. At the outset, we would like to thank you for giving us the opportunity of hosting you during your visit to Ahmedabad. We are pleased to note that you enjoyed your stay and the services rendered to you.... More 

Top Contributor
92 reviews 92 reviews
66 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for two nights and put on a very high level business meeting over dinner. If you are travelling to Ahmedabad for business and need a high end facility, you do not have a lot of choices at this moment in time. The Gateway is a Taj property and, therefore, you can count on a sophisticated, warm, and high... More 

Was this review helpful? Yes
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings from The Gateway Hotel Ummed Ahmedabad, Thank you for your excellent feedback on your recent stay with us. It has been our constant endeavor to provide consistent service in order to exceed your expectations. Your comment about the rooms, food, pool, location, hospitality, overall services and staff delights me. It gives me great pleasure to share your... More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2015

Hi, i have known and visited and stayed at this hotel for more than 10 years now. i thinks the hotel needs to keep up with the times. the upkeep is not the best. but i prefer to stay there since the staff are very good and take very good care of you.. for a very frequent travller like me,... More 

Was this review helpful? Yes
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings from The Gateway Hotel Ummed Ahmedabad, Thank you for your excellent feedback on your recent stay with us. It has been our constant endeavor to provide consistent service in order to exceed your expectations. Your comment about the hospitality, overall services and staff delights me. It gives me great pleasure to share your kind thoughts with the... More 

1 review
5 of 5 stars Reviewed March 7, 2015 via mobile

The hotel has a unique heritage ambience. The staff here is well trained and courteous. The housekeeping staff looked after us so well that we didn't had to ask for anything. All services were anticipated and personalised. The girl at the front desk khushboo did look after all our requests. Kudos to her and such staff are real assets to... More 

Was this review helpful? Yes
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings from The Gateway Hotel Ummed Ahmedabad, Thank you for your excellent feedback on your recent stay with us. It has been our constant endeavor to provide consistent service in order to exceed your expectations. Your comment about the hospitality, overall services and staff delights me. It gives me great pleasure to share your kind thoughts with the... More 

Kolkata
Top Contributor
117 reviews 117 reviews
66 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed February 24, 2015

In one area, and one alone, does this hotel justify the Taj association and that is in terms of its staff. Service quality is mostly exceptional. But the hotel itself looks tired, well past the date it should have been renovated. My room (smoking) is on the ground floor and takes me down a corridor from the 1980s. The room... More 

Was this review helpful? Yes 2
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Guest, Greetings to you from The Gateway Hotel Ummed Ahmedabad, We regret to note that your over-all stay with the hotel was not up to your expectations. Please accept our sincere apologies for the same. We are glad that you liked the service.Your kind words of appreciation for the services rendered were shared with the team and I thank... More 

Jaipur, India
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed February 21, 2015 via mobile

nothing to appreciate may it be service, food, cleanliness, room ambience or signage to display facilities. It doesn't look like Taj group property. I think largely dependent on trainees. Service in restaurant is not even of street shop standard.

Was this review helpful? Yes 2
Sapna15, Director of Sales at The Gateway Hotel Ummed Ahmedabad, responded to this review

Dear Mr. Vivek, Greetings from The Gateway Hotel Ummed Ahmedabad, We regret to note that your over-all stay with the hotel was not up to your expectations. Please accept our sincere apologies for the same. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our... More 

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