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Highland Beach Resort

Sequeira Vaddo,Near Primary Health Center, Candolim, Bardez 403515, India
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Highland Beach Resort
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464 Reviews from our TripAdvisor Community

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Sheffield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed yesterday NEW

I have just spent hours putting together a formal complaint to Thomas Cook about this hotel so am just going to summaries here. The rooms look clean at 1st glance but look around especially up at the lighting, cobwebs everywhere, not cleaned in months, if not years. I don't complain about things like slight holes in doors or dated decor... More 

Helpful?
Thank Debby H
Liverpool, United Kingdom
Level Contributor
6 reviews
1 of 5 stars Reviewed yesterday NEW

I don't know where to start? arrival 3 a.m not a welcome pack or drink of water offered we had to buy a bottle of water there and then, the room very spacious but very very dated the light fittings florescent tubes in the bedroom bedside light wire taped up the plug bent out of shape the other lamp no... More 

Helpful?
Thank oldscousebird

Travelers are raving about these Candolim hotels

Wales, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

Awful hotel and worst beds to sleep on ever , much better places to stay and it's over priced ,every body was complaining but the management team were not helpful at all , we paid a lot of money for our holiday to highland beach and was not happy with what we got , we won't be back at highland... More 

Helpful?
Thank JEF W
Ahmedabad, India
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is situated at very nice location and the staff is very cooperative but the look of hotel rooms is average but location is very nice. Too near from the most famous candolim beach of Goa. so overall review is good. Anyone can go for it is they want to match with their budget.

Helpful?
Thank Chintan S
Indore, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed there last month as a family get together. Right from the way we entered, greeted by the welcoming reception staffs, the rooms were assigned as per our request with a wonderful view. The breakfast was well spread and has enough choice. The location along with the service makes it a hot favourite. In one word it has become... More 

Helpful?
Thank SanjayM4468
Aberdeen, United Kingdom
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed 1 week ago

stayed at the Highland for the first time this year from the 5th to the 21st January , was a little amused at the poor room we were given but after 30yrs of holidaying in Goa we know we only really use the room for sleeping and showering , no coat hangers , no kettle , we spent a lot... More 

Helpful?
1 Thank dawne2
Tom D, Front Office Manager at Highland Beach Resort, responded to this review

Dear Guest , Thank you for sharing your feedback on this forum with specific example of where we failed to meet your expectations. We regret the lapses you encountered in our service and want to assure you that this is not a typical of stay at The Highland Beach Resort . Your satisfaction and well-being are important to us, and... More 

liverpool
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

not a bad hotel we had 2 bedrooms 2 bathrooms 3 balconys living and kitchen very large rooms they were cleaned every day and in the centre too shops and close to the beach we had breakfast a few times eggs and toast cereal

Helpful?
Thank mormaso62
Tom D, Front Office Manager at Highland Beach Resort, responded to this review

Dear Guest. It was a delight to have you stay with us and I thank you for reviewing us on TripAdvisor. It is a pleasure that every aspect of your experience was excellent and feels wonderful to receive such feedback from our guests about the commitment of our team to create fond memories for our guests. We are grateful for... More 

Margate, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

For some reason the Highland Beach Resort costs a bit more than some of the other similar hotels in the area. I don't really understand why as it is no better and quite impersonal because of the size of it. The breakfast was disorganised and just toast and eggs each morning and the rooms are tired and dated. It didn't... More 

Helpful?
1 Thank Timmyshoos
Tom D, Front Office Manager at Highland Beach Resort, responded to this review

Dear Guest, Greetings from The Highland Beach resort Goa...!!! Thank you for taking out few moments and sharing your feedback. We have taken a note of the issues mentioned in your review and certainly see to address the points as needed. We would like you to come back and enjoy our hospitality again. Pinaki Ray Front Office Manager Email:-fom@highlandbeachresortgoa.com More 

Carlisle, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

E-mailed the hotel a month prior to our arrival requesting a room in Block B behind Newtons. Got exactly what we asked for. First night: OMG dog barking all night. Spoke to reception about it who assured us they would get it sorted. Result - never heard it again. Been here a week out of four and staff couldn't be... More 

Helpful?
Thank Gandhi1956
Tom D, Front Office Manager at Highland Beach Resort, responded to this review

Dear Guest. It was a delight to have you stay with us and I thank you for reviewing us on TripAdvisor. It is a pleasure that every aspect of your experience was excellent and feels wonderful to receive such feedback from our guests about the commitment of our team to create fond memories for our guests. We are grateful for... More 

Huddersfield
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from our 5th visit to the Highland Beach and already booked for next year without hesitation. All the negative comments about this hotel are generally about not having clean towels every day! what a hardship this must be. There is a phone in every room and a house keeping office on sight open 24 hours where clean towels... More 

Helpful?
1 Thank BeeHuddersfield
Tom D, Front Office Manager at Highland Beach Resort, responded to this review

Dear Guest, Thank you for posting your valuable review in this public forum.We are glad to know that you have enjoyed your stay and you noticed about friendly approach of Our Team. Your feedback had affirmed our belief that we are on right path. Hope to see you again in near future. Regards Pinaki Ray Front Office Manager Email:-fom@highlandbeachresortgoa.com More 

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