Main drawback of this place is its unfriendly staff, esp. in the month of December, when they seem to be over worked. The standard of the rooms is not always uniform. Have to insist on a good room. The breakfast is nothing to look forward to. Otherwise, the rooms are clean. More

After a 10hr flight on arrival at the Pheonix we was told we would have to wait for 5hrs until our room was available, no re-freshments or food was offered to us just told to come back. We finally was shown our room which was what we called a dungeon it was dark, dirty, in need of total re-decoration the... More

Stayed here in January 2012, our fourth visit to this hotel. Our experience was fantastic from start to finish. Check in was speedy and efficient which was important as we arrived at midnight. We were in room 1201 in Zai block right facing the bar and this is the best room we have stayed in at this hotel. The room... More

good hotel and staff stayed over xmas and new year 2011, very helpful staff situated for all amenities and bars etc . if in candolim try ninos nook bar for a cheap drink and experiance also bending bamboo jambalya and the bistro by the mermaid best meal i had. also try ice n spice ask for jay or vic for... More

This hotels in a great location. I upgraded the room and it was fantastic it only cost around 100 a week for me to upgrade and was well worth it. As I visited with the dreaded monarch flight of death via kwaite scam they only give the crappy rooms at the back. The breakfast is lovely, the pool relaxing and... More

My visit to India was absolutely wonderful. However from the many places I visited and the various hotels I stayed in, the best was undoubtedly the Phoenix Park Inn Resort situated in Cadolim Goa. The highlight of that hotel is the amazing friendliness and hospitality of the staff. From the moment you step into the hotel, you are treated and... More

Lovely hotel friendly and clean good selection at breakfast staff can't do enough for u. Spent one day at the pool too much shade for us so spent all the other days at the beach only ten minute walk, close to all restaurants/shops would recommend More

This was our first visit to Goa and though we were advised by many who had travelled there numerous times to book separate flights and accommodation, we decided that the safest thing to do was to book a package. Whilst looking around we noticed that ‘The Phoenix’ was part of the ‘Park inn’ Hotel group who have several hotels in... More

A good hotel tucked away off the main road in candolim. Good service and clean rooms. Staff always happy to help. Great selection available for breakfast However always check bills for drinks or room service. We had constant problems with additional items being added which we had not ordered! Also always pay as you go and never add to a... More