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Magnuson Hotel and Suites Alamogordo

2.5 of 5 1021 S. White Sands Blvd., Alamogordo, NM 88310 (Formerly Desert Aire Hotel)
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Magnuson Hotel and Suites Alamogordo
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Magnuson Hotel and Suites Alamogordo
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169 reviews from our community

Traveler rating
    62
    47
    39
    10
    11
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51
44
12
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lubbock
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Magnuson Hotel and Suites of Alamogordo have very clean rooms, well accommodated and always being upgraded. The grounds are nicely landscaped and well maintained. But of all things, the staff at this motel is its treasure. They have the friendliest most helpful staff I have ever encounter in a motel. This is not just the front desk, this is... More 

Was this review helpful? Yes 1
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you so much for the very uplifting comments and compliments. We take great pride in our facility and do our very best to accomodate each and every guest that comes through our doors. Extremely proud of the staff here and I will make sure they all read your feedback. Please call us next time you are in town. We... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having nothing particular in mind other than a routine overnight stay, we stopped at the Magnuson as it appeared to be well maintained and not too fancy or expensive. Our room rate was somewhat higher than the usual economy chain motel rate, but maybe only 15% higher - and the rate did include a "hot" breakfast. The room itself was... More 

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Sincere appreciation to you for taking the time out of your day/trip to let us know how we are doing! We will do everything possible to make sure you have a comfortable stay each and every time you visit Alamogordo. Thanks again and please give us a call on your next visit! More 

Los Alamos, New Mexico
2 reviews
1 of 5 stars Reviewed November 3, 2014

Worst hotel I have ever stayed at. The lobby staff is disrespectful, not even willing to listen or discuss any problems. The room lock did not work almost at all. It was possible sometimes from 20-50 attempts to lock the door. The hotel personnel did not care to lock my door at all. When I was coming to my room... More 

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

First of all I would like to apologize profusely for your recent stay at our facility. When you ask "terribly bad hotel or just bad luck", of course my response would be - definitely bad luck. You and I spoke on the phone today and I hope our resolution for the inconvenience you encountered was sufficient. We look forward to... More 

Milton, Florida, United States
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 24, 2014

We were checked in by Brittany who could not have been more helpful. Her knowledge of the hotel and the area was very helpful. The rooms were excellent and very clean. Unfortunately when my sister checked into her room she found out that the bed was too high, Being 82 years old and only 5'3 she could not climb into... More 

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Brittany is the best of the best here in Alamogordo and I'm glad to hear that she was helpful and understanding in your situation. We appreciate you taking time to give us your valuable feedback as we use this information to continually improve the hotel for future guests. Please be careful on your travels and let us know if we... More 

Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed September 22, 2014

My stay at this location was nothing short of amazing! I stayed for 7 weeks as I was working in Alamogordo. I stayed in a kitchenette suite and also a mini suite, both were spotlessly clean. I was working the night shift, the staff was very concerned that the accomodations allowed for comfortable sleeping arrangements, it was always very quiet.... More 

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Sincere appreciation for the motivating comments you left for our staff. I will make sure each and every one of the staff that you mentioned reads your comments! I am so glad to hear that your stay was a great one. We take great pride in our staff and facility and try to make sure each and every guest has... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014 via mobile

I was here on a travel nurse assignment for 8 weeks, and the hospitality of the staff was outstanding! Special thanks to John and Kim for making this my true home away from home! All of the staff bends over backward to make sure their guests are comfortable, I highly recommend this hotel! Gayle P.

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

So nice to hear from you and thank you for taking time to let us know how your stay was!!!! We sincerely appreciate the nice comments and I will make sure that everyone here reads your message. Please call us if you ever come into Alamogordo again and we will make sure that your stay is as good or better... More 

Bonney Lake, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 19, 2014 via mobile

This hotel has recently changed management. They were just replacing the sign as we were leaving, which made it a little difficult to find, but should be ok now. It appears they are gradually updating the rooms. Some work still needed, but clean and convenient. Staff is very helpful and friendly. Non-heated pool, no spa. Breakfast is all the usual... More 

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

The new sign is up and running now!!! (sorry for that) Thank you very much for taking time out of your day to leave your kind feedback. We ARE still working on renovations at the hotel and trying to improve daily. In regards to the breakfast, what we are offering is a combination of the most popular items that our... More 

Arlington, Texas
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 11, 2014

I had reservations for a downstairs mini-suite guaranteed with a credit card. I was assured my room would be downstairs with parking right out front I had to change my reservation before arrival, and I requested an extra day. I was told there would be no problem and that I would receive the room I had requested at the original... More 

Was this review helpful? Yes 1
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

First and foremost, please accept our sincere apologies for the inconvenience you encountered during your recent stay. I was very disappointed to hear that you were not completely satisfied with your stay as we always strive to make each and every guest comfortable. No excuses from our end as to what may have happened with your reservation, however, we have... More 

Ruidoso Downs, New Mexico
1 review
4 of 5 stars Reviewed August 11, 2014

Thank you Magnuson for a great stay. Having had my own cleaning business, I am very picky when it comes to hotel rooms and cleanliness. I have to say the room I was in was very clean, comfy bed, reasonably priced and staff was great!

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

So nice to hear that you had a pleasant stay. We take great pride in our staff and our housekeeping is absolutely awesome! Thank you for taking time out of your day to let us know how we are doing. You know where we are - so make sure to call us next time you come into Alamogordo! More 

new york, new york
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 20, 2014

Located at south end of town to zip easily to White Sands. Average motel but not shabby, with spacious room and good beds. Small outdoor pool, but nice, which my friend and I wanted to use but was being cleaned as we arrived (bad timing for us). Brittany at desk is great....helpful, pleasant and knowledgeable.....she recommended two places to eat... More 

Was this review helpful? Yes 1
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

I hope you were able to visit Carlsbad Caverns on your New Mexico trip as well! White Sands is really a must see and is why 490,000 people visited in 2013. Our sincere gratitude for taking time out of your day to give us your valuable feedback. Please call us next time you visit Alamogordo and have a safe trip... More 

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Additional Information about Magnuson Hotel and Suites Alamogordo

Address: 1021 S. White Sands Blvd., Alamogordo, NM 88310 (Formerly Desert Aire Hotel)
Location: United States > New Mexico > Alamogordo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Magnuson Hotel and Suites Alamogordo 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Alamogordo
Alamogordo Best Western
Hotel Style:
#5 Business Hotel in Alamogordo

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