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Magnuson Hotel and Suites Alamogordo

Certificate of Excellence
1021 S. White Sands Blvd., Alamogordo, NM 88310 (Formerly Desert Aire Hotel)
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Magnuson Hotel and Suites Alamogordo
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Magnuson Hotel and Suites Alamogordo
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216 Reviews from our TripAdvisor Community

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Traveler rating
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    48
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (80)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (30)
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Albuquerque, New Mexico, United States
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was cozy and the staff was very friendly and helpful. The bathroom was beautiful, boutique style and the fridge was of sufficient size for all of our food and water. The beds were wonderful because they were high and firm as we like them to be. HBO worked well also.

Was this review helpful? Yes 1
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

We sincerely appreciate the time you take out of your trips to give the valuable feedback that hotels need after guests' check out. I will make sure that the entire staff reads your comments. All of your positive comments are a great motivational tool and it also serves as a great "pat on the back" for the employees here. Thanks... More 

El Paso, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our reservation was given away at another hotel, July 4 of all days. The staff helped us out with a very quiet and comfortable room. Highly recommended! The breakfast was good and with the number of people staying there,they kept everything fresh and stocked. We will stay there again.

Was this review helpful? Yes 1
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

I do remember checking you in and it was a little disappointing to hear that your reservation was given out to someone else at one of our competitors hotels here in town. It is a rare occurrence that I have seen a couple of times (not at our facility) in my 9 years here. Hotels have the capability to "overbook"... More 

Salem OR
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are basic, but fine. Older motel. AC units are back by bathroom alcove which made it difficult to cool the rooms. One of our rooms could have used a vacuuming, but other rooms seemed quite clean. Free breakfast was barely adequate. Nice smaller pool.

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for taking time out to let us know how your stay went. The last couple of weeks have been relatively hot for Alamogordo and those A/C units were pushed to their limits but held out very well. In reference to the swimming pool, we usually boast about having the biggest, and deepest pool in town regarding the hotels... More 

Pittsburgh, Pennsylvania, United States
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice, older, but well maintained property. Convenient to White Sands Park. Staff is excellent and helpful -- makes you feel at home. Gave good directions to local restaurants and shopping. Alamogordo is not a large place, but seems like a nice town.

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

We certainly are not the "new kids on the block" - however, we take great pride in the facility and the staff here at the Magnuson Alamogordo! Thank you for the nice comments you gave and it was nice to hear that you had a pleasant stay. Be safe on your future travels and make sure to call us on... More 

Bowling Green, Kentucky
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We rented a spa suite which had a giant jacuzzi in the room. It was wonderful to sit and relax in it after the long days hiking. The staff was very nice and welcoming. They were always willing to help right away with anything we needed. The only thing I would like to have seen more of was whole grain... More 

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Those Jacuzzi rooms sure do hit the spot!!!! Glad you had a nice stay. I was a little surprised when you mentioned peanut butter, yogurt, and fruit. Usually all of those items are offered with the morning breakfast. I will look into that and get it addressed immediately. Please be careful on your future travels and don't forget to call... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff was very friendly, pool was nice, room was ok clean. Our ac unit in the room was terrible, so made for a long hot night. It's a $70ish a night hotel, we got what we paid for. Would go back again if I was on a budget.

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for sending in your comments regarding your stay. Due to electrical limitations, we were forced to have all of the upper level rooms' A/C units installed towards the back of the rooms. The lower level rooms however, are towards the front of the rooms and seem to be more satisfying when we get those 100 degree+ days! Next... More 

California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was clean, the pool nice, the staff accommodating. The Room was adequate, with two comfortable beds; Plenty of towels, etc supplied, however some of the towels were a bit thin; and although the room was clean, the bathroom could use updating. The breakfast was a bit lacking; the coffee was good, the OJ was not too good; They... More 

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for the valuable feedback. We will address all of the issues presented and act on them accordingly. We take any worn out towels and turn them into "pool towels" for our guests to use in the pool area. It's time to review that situation and get it fixed! Glad to hear that your stay was a good one... More 

Utila, Honduras
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean rooms, comfy beds, nice pool, spacious rooms, nice hot water shower, great breakfast with eggs, waffles,etc., and even a built in night light. Check in was unpleasant with John, but the hotel was great and we would stay again. We had " problems because we booked through a third party according to John, but I used the website number.... More 

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Dear Mrs. E, I would like to start by saying thank you for the extremely nice comments regarding the property. I was glad to hear that your stay ended up being a great one. I would also like to take the opportunity to apologize for the inconvenience you experienced at check in. However, I hope you were able to understand... More 

2 reviews
5 of 5 stars Reviewed June 25, 2015

The staff here are the most friendly and helpful I have ever had the opportunity to work with. We made the mistake of booking though and outside service and they made the reservations for the wrong night. John at the front desk bent over backwards to fix the mistake. Rooms are great and they are pet friendly.

Was this review helpful? Yes
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

I was glad to hear that John was able to assist you with your reservation. We take great pride in our staff here and I will make sure he reads your response. Thank you for taking the time out of your vacation to give us your valuable feedback. Hope you have a safe trip going forward and please call us... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

The receptionist was so nice and extremely helpful. She seemed to know a lot about the area and all around too. The rooms were clean. The A/C worked well. I had to reset my phone after I put the wifi in to make it work but other than that it worked well. We enjoyed our stay.

Was this review helpful? Yes 2
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

It is so nice to hear positive feedback from our guests as it is very uplifting and makes all of our hard work worth it. I will make sure that the staff reads your comments. Thank you very much for the time you took to submit them. We take all of the responses very seriously and act upon them accordingly.... More 

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