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BEST WESTERN Desert Aire Hotel

2.0 of 5
1021 S. White Sands Blvd., Alamogordo, NM 88310
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BEST WESTERN Desert Aire Hotel
Ranked #7 of 14 hotels in Alamogordo
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78 reviews from our community

    Trip type
Traveler rating
    17
    18
    26
    8
    9
Date Rating
Cleveland, Ohio
Top Contributor
80 reviews 80 reviews
25 hotel reviews
Reviews in 41 cities Reviews in 41 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed April 28, 2013 via mobile

The design is old, the furnishing and plumbing mediocre, it is very noisy ((plumbing, the next rooms and those above, parking lot and a busy road). The staff was very good but the only solution for this property is demolition and start over

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desertaireinc, Director of Sales at BEST WESTERN Desert Aire Hotel, responded to this review
May 4, 2013

Thank you for your time and choice with our Hotel. We are sorry that you were not fully pleased with your stay! We are looking into the said issues that you have brought to our attention. Thanks to your reviewed we have the chance to improve the stay for future guests and hopefully we will see you again the next... More

Mesa, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 27, 2013

Arriving a little later than expected, our concierge John was very helpful in getting us checked in, recommending local non-corporate restaurants and advising that he would be on staff all night if we needed anything. After discovering that we would be staying multiple nights at different Best Westerns, John took the time to ensure that we were enrolled in the... More

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desertaireinc, Director of Sales at BEST WESTERN Desert Aire Hotel, responded to this review
May 4, 2013

Thank you for your time and choice with our Hotel. We are pleased that you were satsified with your stay! We are looking into the said issues that you have brought to our attention. Thanks to your reviewed we have the chance to improve the stay for future guests and hopefully we will see you again the next time you... More

Hartford, Connecticut
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 18, 2013

My wife and I stayed here recently and had a mediocre experience. The room was small for a double queen, both beds barely fit in the space allotted. The beds were stiff yet akin to a waterbed in that every movement by the other person in the bed could be felt...strange. The internet connection was terrible...I gave up trying to... More

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desertaireinc, Director of Sales at BEST WESTERN Desert Aire Hotel, responded to this review
April 29, 2013

Thank you for your feedback and taking the time to do so. We are very appreciative and are always looking to better our ways to serve our guest! With your review this is a chance for us to hear your thoughts to do so! We hope next time we can be of better service than what you had this past... More

Surprise, Arizona, United States
1 review
1 of 5 stars Reviewed April 16, 2013

If I could have rated this hotel less than one, I would have! I travel frequently for business and this is by far the worst hotel I have ever stayed at! I was there last night for what was scheduled to be a 2 night stay. When I checked in (I am a woman traveling alone) there was a guy... More

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desertaireinc, Director of Sales at BEST WESTERN Desert Aire Hotel, responded to this review
April 29, 2013

Thank you for your feedback and taking the time to do so. We are very appreciative and are always looking to better our ways to serve our guest! We are so sorry that you did not enjoy your stay! We are addressing or have already addressed this issues immediately. With your review this is a chance for us to hear... More

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13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 14, 2013

This hotel is close to everything because Alamogordo is not big. Got an upstairs room, right by the stairway. Heard people walking up, down and talking at all hours. The toilet ran unless you remembered to jiggle the handle. Woke up several times because the wind, first thought someone was trying to break in, second time was dreaming of us... More

Was this review helpful? Yes
desertaireinc, Director of Sales at BEST WESTERN Desert Aire Hotel, responded to this review
April 29, 2013

Thank you for your feedback and taking the time to do so. We are very appreciative and are always looking to better our ways to serve our guest! We are sorry you did not enjoy your stay completely and with your review this is a chance for us to hear your thoughts to do so! The said issues from this... More

Rothschild, Wisconsin, Usa
1 review
5 of 5 stars Reviewed April 11, 2013

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Review collected in partnership with Best Western

desertaireinc, Director of Sales at BEST WESTERN Desert Aire Hotel, responded to this review
April 29, 2013

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Spanaway, Washington
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 9, 2013 via mobile

Traveled here on business and stayed here for 5 days. The staff was more worried about their mobile phones and friends who walked off the street rather than greet customers. After check in, I went to my room and everything seemed to be old and extremely used. The table would not stop rocking when I worked on it, the chairs... More

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See 2 more reviews by RJZee1974 for Alamogordo
desertaireinc, Director of Sales at BEST WESTERN Desert Aire Hotel, responded to this review
April 29, 2013

Thank you for your feedback and taking the time to do so. We are very appreciative and are always looking to better our ways to serve our guest! We will be addressing your concerns right away! We apologize that you did not completely enjoy your stay. With your review this is a chance for us to hear your thoughts to... More

Los Lunas, New Mexico
1 review
5 of 5 stars Reviewed April 3, 2013

The staff was very friendly and helpfull. Because of Brittany and the rest of the staff all of my employees and myself will continue to stay when we are in town. They make you feel right at home. If you are traveling thru Alamogordo or visiting White Sands than this is the place to stay.

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desertaireinc, Director of Sales at BEST WESTERN Desert Aire Hotel, responded to this review
April 22, 2013

Thank you for your time to leave us a review and all the information that was gathered from reveiws left by yourself and other guest will help us to improve stays for the future guests! WE are greatly appreciated to you for your time and experience. More

Tucson
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 2, 2013

this was the worst hotel i've ever stayed in. when we were trying to park to unload the car, one of the hotel employees almost backed a van into our rental car because he wasn't looking where he was going,and didn't even apoogize. we were travelling with 2 chihuahuas that are my daughters service dogs. when we arrived we were... More

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Tucson, Arizona
Top Contributor
118 reviews 118 reviews
53 hotel reviews
Reviews in 60 cities Reviews in 60 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed April 1, 2013

Our first night at the Best Western Alamogordo motel, the staff didn’t treat us very well. This occurred during our September visit on the way back from Santa Fe to Tucson. No sooner had I gotten my bath than water started to leak down from the ceiling. The rug was getting inundated. We had to be transferred to the room... More

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See 2 more reviews by LCargillTucson for Alamogordo
 
 
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Additional Information about BEST WESTERN Desert Aire Hotel

Also Known As:
Best Western Alamogordo
Alamogordo Best Western
Address: 1021 S. White Sands Blvd., Alamogordo, NM 88310
Phone Number:
Region: United States > New Mexico > Alamogordo
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 hotels in Alamogordo
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Stay at this pet-friendly Alamogordo, New Mexico hotel located at the crossroads of Highways 82, 70, and 54 near Holloman Air Force Base, White Sands Missile Base and New Mexico State University at Alamogordo. Welcome to the BEST WESTERN Desert Aire Hotel providing all of the amenities and services guests have come to expect from the Best Western name. Guests staying at this Alamogordo hotel will be conveniently near the New Mexico Museum of Space History, White Sands National Monument and the Holloman Air Force Base. This New Mexico hotel is also near the White Sands Missile Base. The BEST WESTERN Desert Aire Hotel proudly features 92 well-appointed guest rooms and suites, each equipped with cable satellite television and wireless high-speed internet access. Guests can begin the day with a complimentary deluxe continental breakfast before taking a dip in the seasonal outdoor heated swimming pool or working out in the fitness center. This Alamogordo hotel is ideal for guests visiting family and friends at nearby New Mexico State University at Alamogordo. Pets are welcome with a small fee. Guests staying at the BEST WESTERN Desert Aire Hotel will be minutes away from a variety of local events including the White Sands Balloon Invitational, Oktoberfest and the Gus Macker Basketball Tournament. This hotel also offers convenient access to skiing in the Sacramento Mountains and golfing.The BEST WESTERN Desert Aire Hotel is proud to offer superior customer service and a convenient location in Alamogordo. Make a reservation today and save! ... more   less 
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