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Holiday Inn Express Hotel and Suites

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100 Kerry Avenue, Alamogordo, NM 88310
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Holiday Inn Express Hotel and Suites
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Holiday Inn Express Hotel and Suites
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95 reviews from our community

Traveler rating
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    10
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lubbock, United States
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent one night for a business trip and the suite was very spacious. The King bed was very comfortable. The breakfast was the same as other Holiday Inn Expresses. If you are not used to soft water, bring hair product 'cause your hair will 'fly away'!

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hiexpressalamogordo, Front Office Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for taking the time to write us a review on Tripadvisor! We are happy to hear you enjoyed the King Suite room and our breakfast. We strive to stay consistent throughout Holiday Inn and Express so guests can expect the same great breakfast during their stay and feel at home. We appreciate your business! Please let us know... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

During my three-day stay, I really enjoyed the complimentary breakfast they had. For beverages, they always had fresh coffee, orange juice, apple juice, milk, water, and hot water for tea. They have all sorts of cereals and fruits - oranges, apples, and bananas. They have different kinds of break and pastries. I never got tired of the jam -- apple,... More 

Was this review helpful? Yes
hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

AnaChirimoya, We are so happy you enjoyed your stay and our breakfast. We really try hard and provide an exceptional breakfast experience, and your comments really mean a lot to us. We can't wait for you to stay with us again. Your friends in Alamogordo More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room was spotless and about twice as big as I expected. Far more space than I needed. This seems to be one of the closer hotels to the White Sands National Monument. It was quiet and has an indoor pool but I didn't use it The breakfast was pretty good although the coffee was just average.

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hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

P30605, I am glad you enjoyed your stay at our hotel. Our housekeeper's attention to detail is second to none. We pride ourselves in exceeding all our guests expectations, and we fell short on the coffee with you. Next time you come to our property, call and ask for me before you get here, and I will make sure you... More 

wisconsin
Top Contributor
99 reviews 99 reviews
32 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed March 2, 2015 via mobile

The hotel is starting to show wear and tear. It certainly doesn't feel new anymore. It was windy and the wind whistled through the windows. The wifi was somewhat slow. That was all acceptable but the breakfast experience was the most unusual. We got down toward the end of the breakfast hours and went to get our food. We were... More 

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hiexpressalamogordo, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear paprikaj, I am sorry about your recent experience with us. We strive to provide exceptional service, and this time we failed to do so. Your feedback has been shared with the employees to ensure this won't happen again. We always want you to feel welcome, and you are never a burden or "in the way." Please call the hotel... More 

El Paso
Top Contributor
117 reviews 117 reviews
22 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 25, 2015

My wife and I decided we needed a one day run away from the stress of everyday living. We explored Alamogordo and Tularosa during the afternoon. The zoo in Alamogordo is delightful. The hotel is well maintained and the staff is top notch. We were greeted by a friendly and efficient front desk clerk who acknowledged that we were platinum... More 

Was this review helpful? Yes 3
Faringdon, UK
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 10, 2015

Arrived at the same time as a coach tour were checking in, but the receptionist quickly called a colleague to check us in. We had a very large room on an upper floor, which was clean and quite, despite the coach tour! We headed for the indoor pool which was very clean and very well stocked with towels. There were... More 

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 31, 2014

Hotel is pretty new so everything worked great. It has lots of places to park, internet worked smoothly and room was perfectly clean. No problems with breakfast even if it was handled by just one person you do not have to wait for anything.

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hiexpressalamogordo, Front Office Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your recent 5 star rating of the Holiday Inn and Express in Alamogordo, New Mexico! It is so wonderful to always hear guests compliment on how new the hotel looks..it was opened back in 2003! We are thrilled to know you had such a great experience and we appreciate your business! Happy New Year and safe travels!... More 

Newcastle
Top Contributor
95 reviews 95 reviews
34 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 16, 2014

We stopped one night in the HI Express and everything was as expected. The hotel is at the south end of the town which is the closest end to White Sands NM. Food and drink are within 2 minutes walking distance and the area is safe. We had a good meal and some frosted beers at Chilles but there is... More 

Was this review helpful? Yes 2
hiexpressalamogordo, Front Office Manager at Holiday Inn Express Hotel and Suites, responded to this review

stevemNewcastle, Thank you for your recent review of the Holiday Inn and Express in Alamogordo, New Mexico! We appreciate you taking the time to let us know about your experience. Many guests enjoy how close we are to White Sands the the near by restaurants as well! Please let us know how we can make your next stay a 5... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 17, 2014

I am a photographer and came to take photos of White Sands National Monument. The hotel was clean, very affordable, beds were really comfortable, with several softness options of pillows, which I got a kick out of. It was about a 2 min walk to Chiles, and a little further to Johnny Carinos and Taco Bell. Great find!

Was this review helpful? Yes 3
hiexpressalamogordo, Front Office Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear C4txangle, I would like to thank you for taking the time to give us a 5 star review of the Holiday Inn and Express in Alamogordo, New Mexico! It is wonderful to read that you had such a pleasant stay with us. I hope you were able to get some amazing photos during your visit at White Sands National... More 

Vienna, Virginia
Top Contributor
117 reviews 117 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 19, 2014

I like HIE hotels and this hotel is one of the reasons why. The location was great for me; close to places to eat and where I had to go. Clean rooms and a great staff; I would definitely stay here again.

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hiexpressalamogordo, Front Office Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Madhawk, I would like to thank you for your recent 5 star review of our Holiday Inn and Express in Alamogordo, New Mexico. It is wonderful to hear you enjoy the HIE brand so much and we look forward to your next stay with us! Sincerely, Normarose Wagner (Gordon) Front Office Manager More 

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