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Fairfield Inn & Suites Alamogordo

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300 Panorama Blvd, Alamogordo, NM 88310
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Fairfield Inn & Suites Alamogordo
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Fairfield Inn & Suites Alamogordo
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175 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
159 reviews 159 reviews
88 hotel reviews
227 helpful votes 227 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Fairfield Inn is a 3 star hotel located at the southern end of the main strip in Alamogordo. We stayed whilst it was undergoing renovation that appeared to be overrunning. In fact, we were directed by the receptionist towards the town recreation centre, to use their pool as an alternative. When we arrived there, we found that this was... More 

Was this review helpful? Yes
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

The renovation was due to major water leaks under the pool that we had no control. The pool should be back up and running this week. More 

San Antonio, TX
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

As other reviews have pointed out the hotel is undergoing (minor) construction in the lobby. The main issue is the pool/spa area is currently closed. Not a big deal since it is temporary. The good: we got a King Studio suite which exceeded my expectations in size. Two TVs (one in sitting area and one in the bed area). Shower... More 

Was this review helpful? Yes
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You for sending in your commits. I am sorry that housekeeping didn't return a second time to see your DND had been taken off! I agree with you about our beds when I moved here I didn't have an apartment so I used the bed to sleep and it was great. Please come back again and see us. More 

Aiken, SC
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff of the hotel was extremely friendly and helpful; as well as being apologetic about the current condition of the property. We were surprised that the pool had been gutted and all tiling in the lobby had been removed. Our room was spacious as well as spotless.

Was this review helpful? Yes
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Sorry about the construction taking place but Thank You for sending in your comments! More 

Waukesha, Wisconsin, Usa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this Fairfield Inn for 1 night while traveling around Southern New Mexico. The hotel was undergoing renovation and the carpeting was removed from the lobby. After spending most of the day in the car driving from Carlsbad Caverns, we were pleased to be able to walk to dinner at Chili's. There were several other... More 

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Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You for your nice comments about the property and staff and hope you'll come and see us again. More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The room was clean and comfortable for our family of three. The breakfast was quite satisfactory with eggs, bacon, muffins, cereal and fruit options. The staff was quite helpful and offered to lend us sleds to take to White Sands at no charge. Another staff member helpfully suggested the New Mexico Space Museum as a good spot for sunset photos.... More 

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Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You for staying with us and I'm glad you had a good time. I'm sorry the pool was out but we had major water leaks under the pool so were trying to get everything replaced after the insurance company gives us the ok. Thanks Again for staying with us! More 

Ohio
Top Contributor
99 reviews 99 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 31, 2015

The Fairfield Inn and Suites in Alamogordo NM was not at all what we expected from a Marriott. It was full and they were turning people away but we do not know if that was because they were in such demand or that they had closed rooms because of the renovation. The hotel is undergoing major renovation, which based on... More 

Was this review helpful? Yes
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

I am sorry that we didn't give you a great stay. Just to let you know we had underground leaks under the pool and wasn't aware until we received our water bill from $900 to $8000 in 1 month. We had no choice because of this and had to break down the pool and lobby to get repaired. We are... More 

Senior Contributor
46 reviews 46 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 25, 2015

This hotel is relatively new within the last few years and it is nice. There is a big fish tank in the lobby with beautiful fish. They were doing remodeling/construction in the lobby and pool areas but they were apologetic for it and as accommodating for that as they could be. The front desk staff was VERY friendly! We stayed... More 

Was this review helpful? Yes
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You for your response and again sorry that we were having to go through construction but unfortunately we had an underground water leak from the pool that caused many issues and had no other choice. Sorry Again More 

San Antonio, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

First time in a Fairfield inn. Had a great time. Good beds and warm breakfast. Everyone was very friendly. I love that they had sledding boards for the dunes. The only reason I didn't give them a 5 is because my bathroom mirror was not cleaned and it's a pet peeve of mine.

Was this review helpful? Yes
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You so much for sending in your comments about my property and team. I will address the issue with my housekeeping supervisors to give our guests a much better stay. Thank You Again for sending this to my attention. I'm glad you enjoyed the sleds and White Sands. More 

Arequipa
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 17, 2015

I planned a spring break excursion for my granddaughters 10 and 9, to the White Sands, The Space Museun, and a room with a pool. I found less expensive accommodations, but cancelled and switched to the Fairfield Marriott because their website boasts (with photos) a beautiful indoor pool. So, one checks in with very excited family to ,"We are sorry.... More 

Was this review helpful? Yes
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

I would like to apologize for your disappointment with my property. I became the new GM here in February and trying to get a hold on everything. I was told that the pool and spa had been shut down because there were leaks in the pool that was going underground and because of the extent of the leaks the insurance... More 

Dallas, TX
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2015

We are big fans of Marriott and this visit did not disappoint. Rooms were clean and breakfast was great. Staff is extremely friendly and helpful and even have sleds available to borrow to use at white sands. Half our party chose to eat leftovers and staff was quick to bring extra paper goods. Room had microwave and refrigerator. Great place... More 

Was this review helpful? Yes
Jim M, General Manager at Fairfield Inn & Suites Alamogordo, responded to this review

Thank You so much for your great comments and my team and the property. We work very hard to get our guest a great experience which looks like you received. Please come see us again! More 

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