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Hotel City Heart Premium

Certificate of Excellence
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Sco 202-204 | Andhra Bank Building, Sector-17-C, Chandigarh 160017, India
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20% off room rate
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1 room 1 guest
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Hotel City Heart Premium
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142 Reviews from our TripAdvisor Community

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Traveler rating
    54
    39
    29
    9
    11
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41
29
10
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (27)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (28)
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New Delhi, India
1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms were nice, spacious and clean. However the lighting was a bit dim. The hotel has an excellent location, in the centre of the city. Every place which you could visit on your trip to Chandigarh are nearby and easily accessible. Overall it was a good experience.

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British Columbia, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The position of the hotel is excellent both for walkers and for the use of public transport. Staff are friendly and very helpful and the rooms are very clean and comfortable. Most of the facilities are fantastic, tours & travels desk is fine and well priced. It have cool decoration and peaceful rooms with sound proof glass windows excellent place.

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CityHeartPremium, General Manager at Hotel City Heart Premium, responded to this review

Dear Sir Thanks for staying with us and for giving us a chance to serve you. We are glad that you like our property and services.Your review of our property shall give a lot of encouragement to our staff and they will work with more enthusiasm to serve our all guests, so that every guest who comes to stay with... More 

Mumbai (Bombay), India
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Located right on Sector 17, we took thier suite on the top floor. I was shocked that they called it a suite. It was so substandard & dirty. It was spacious and that was the only plus. The bathroom was dirty, the bathtup needed some serious cleaning and patchwork, the null was dirty, the buckets must have been cleaned a... More 

Was this review helpful? Yes 1
CityHeartPremium, General Manager at Hotel City Heart Premium, responded to this review

Dear Sir Thanks for your Valuable review, and for bringing the shortcomings into our Notice. We feel that valuable guests like you always help us in removing the flaws and shortcomings into our service and quality. The matter has been taken up with respective department and I hope you will not find this problem during next visit. Thanks again and... More 

Kochi (Cochin), India
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights. The rooms are pretty expensive when compared to the services offered. The main advantage is that it is in the city center. Food items are also expensive, even a masala papad will cost you more than 100 rupees . staff were also little bit of arrogant except some who are courteous. Will prefer this hotel if... More 

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1 review
3 of 5 stars Reviewed June 3, 2015 via mobile

Hotel tarrif is quite high as compared to hotel. I am not satisfied. Rooms were small and the ceiling was quite down. I think except the LCD tv, everything was was from the first day, the hotel was open. even the lift was of nineties. Breakfast food was also not too good. though staff was quite co-operative. Thanksto mrs. Meera... More 

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New Delhi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 2, 2015

Me Along with my Chinese counterparts stayed here for 3 days. These Chinese don't like Indian Food, only depend upon Fruits and Juices. Thanks to Ms. Meera for providing us great hospitality and tons of fruits and juices every day everytime. Nice Hygenic food, waiters, Rooms along with great atmosphere. Thanks to her .... we will come here regularly Again... More 

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Hyderabad, India
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 24, 2015

The hotel is located on sector 17 which is close to a lot of the buzz in town. The rooms were pretty from the outside but everything inside seemed out of place. The doors to the bathroom hardly fit! The cots were poorly furnished and the buffet for dinner was just okay. The lift looked very old. Quite budget friendly... More 

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Buena Vista, Colorado
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 20, 2015

Never run across a place where you had to turn the water on to be able to flush the toilet before. Overall sort of a tired place with a staff that could sometimes make you feel like you were a bother. Restaurant was very good.

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Hyderabad, India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 18, 2015

Stayed 1 night with family in this hotel. The rooms are well maintained and spacious. Staff are very cooperative. It is within a large shopping center complex. Several branded stores, restaurants, banks are in the complex. Sree Ratnam, a famous south Indian restaurant and Sindhi Sweets, another good restaurant are at walk-able distance from the hotel. Hotel is close to... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

I have been here for a night. Hotel Staff is very cooperative and food is also very good. It is located near a market where you can have a good time. Mrs. Meera from hotel management ensures that stay of each of their customer is comfortable.

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