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The TOY Hotel

Certificate of Excellence
Sco 165 - 167, Sector 34-A | Near Sham Fashion Mall, Chandigarh, India
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The TOY Hotel
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Ranked #5 of 77 Hotels in Chandigarh
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
ShwetaSharma03
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343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
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  • All months
    (343)
  • Mar-May only
    (93)
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    (84)
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    (53)
  • Dec-Feb only
    (113)
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We hosted an evening dinner party to celebrate Golden Jubilee of my in- laws at Toy. I cannot thank enough the level of detail and attention Toy invested in our event. They were happy to twist the menu to suit our tastes and also suggested great ideas for the cake. The entire staff was extremely accommodating, helpful and punctual to... More 

Was this review helpful? Yes
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience! We all are extremely delighted to know that your function was quite memorable. Mr. Santosh & team has expressed their thankfulness. We look forwards to many more such opportunities to serve you. We wish your in laws a very happy and wonderful married life ahead. Hope... More 

New Delhi, India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Wonderful experience. A very helpful staff and extremely prompt. The staff at the restaurant was really hospitable. The rooms are spacious and well equipped. There is a safe to keep your valuables. Also, the bathrooms have a hair dryer. The wifi is complimentary and you can ask for the wifi coupon at the reception. I, however felt, that the reception... More 

Was this review helpful? Yes 2
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, It has been our great pleasure to welcome you at The TOY Hotel and we thank you for sharing feedback on Tripadvisor. I sincerely regret the inconvenience caused to you and assure that you won’t come across such issues again. Hope to see you soon! Yours Sincerely, Dinesh Sehji +91 9988651878 gm@thetoyhotel.in More 

Chandigarh, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

They turned My birthday in a big success. The staff was so supportive and friendly ! The meals were delicious ! They take proper care of hygeine .. It was worth spending ., Big time thank you toy hotel

Was this review helpful? Yes 5
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Greetings from The TOY Hotel! Thank you so much for sharing your feedback! We are glad that you had a great time at the hotel. Your appreciation is a great moral booster for all of us. We look forward to many more such opportunities to serve you. Hope to see you soon! Yours Sincerely, Dinesh Sehji +91 9988651878... More 

Delhi, Delhi, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Good points- 1. Spacious room with bathtub( executive room) 2. Very prompt housekeeping n room dinning services 3. Very Tasty food with large variety in breakfast 4. Staff is well trained n friendly 5. Lawn next to the hotel is a plus point Areas to improve: 1. Rooms are little torn out. The same can be seen at many places... More 

Was this review helpful? Yes 1
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Thank you for staying at The TOY Hotel! While it is a pleasure to read that you had a great stay, I am concerned to read your feedback on room maintenance. Please be assured that we have taken your notes very constructively and will put them to use very effectively. We sincerely hope to welcome you back in... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

We really had a very bad experience at Toy hotel. I had requested for date change from my earlier plan of 8th check inn to 12th check inn. Had done by booking thru goibobo I had requested this to goibobo from where I had received confirmation for successful date change also revised confirmation voucher was issued to me.however upon arrival... More 

Was this review helpful? Yes
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Greetings from The TOY Hotel! Thank you so much for choosing The TOY Hotel for your stay! I sincerely apologize for the inconvenience caused because of the shortcomings that you have highlighted and I assure that you won’t come across such issues again. Your amendment information was not passed to the hotel by goibibo.com as a result we... More 

Hissar, India
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Again visited this place and felt awesome tasty food & nice decor with friendly staff. Complimentry welcome drink on arrival and goodbye chocolates on departure gives a sign that you are very special to them.EXCELLENT VISIT

Was this review helpful? Yes 1
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Thank you so much for visiting The TOY Hotel and sharing your experience on tripadvisor! We are pleased to read that you had a great stay and we were able to par your expectations. Thank you for your kind words of appreciation, support and recommendation. The team and I look forward to the pleasure of your continued visits... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had always relied on tripadvisor ratings before making hotel bookings. This time , I felt cheated. The Hotel is pathetic and the rooms awful. When I checked in , I was told I am being upgraded to the best room. Upon entering the room , I found it in complete mess. Apparently , the room wasn't prepared. The rooms... More 

Was this review helpful? Yes 2
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Thank you for staying with us and sharing your feedback at Tripadvisor. I sincerely apologize for the inconvenience caused because of the shortcomings that you have highlighted and assure you that this is not a true reflection of the service standards that we strive for. I regret that we couldn't make your stay memorable but I hope that... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 weeks ago

I will keep my review as precise as possible. Stayed in The Toy in month of May 2015. Warm welcome by the staff. Hotel interiors very clean. Asthetics are too loudly done. Lobbies are clean. Rooms are very well furnished and comfortable. Room service is prompt. Staff is professional and polite. View from room is that of the city. The... More 

Was this review helpful? Yes 1
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Thank you for writing on TripAdvisor and for sharing your wonderful review with us. It gives me enormous happiness to share your feedback with the team at The TOY Hotel and they are elated to fathom that they were able to serve you with best hospitality. We look forward to your continued patronage and hope to see you... More 

Chandigarh, India
Top Contributor
61 reviews 61 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was a great experience.. Apart from a few misses.. The decor is really classy.. The property is well-maintained.. But the food isn't so good.. The rooms were flawless.. The service was okay.. The ambience of the hotel is nice.. Its a nice one for functions or stay..

Was this review helpful? Yes
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Greetings from The TOY Hotel! Thank you so much for your valuable feedback and all the appreciation. We have taken justified action based upon your suggestions. Thank you once again and we look forward to meet you very soon! Yours Sincerely, Dinesh Sehji +91 9988651878 gm@thetoyhotel.in More 

Gurgaon, India
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were looking for a short stay en-route to Manali and were recommended TOY Hotel. Large rooms, well maintained bathrooms and very courteous staff. The breakfast was quite lavish unexpectedly so for what was after all a small hotel. It must be quite popular with the local young crowd as evening dinner time the place was buzzing with them -... More 

Was this review helpful? Yes 1
Dinesh_Sehji, General Manager at The TOY Hotel, responded to this review

Dear Guest, Thank you very much for sharing your compliments on tripadvisor, they are really very special. We look forward to welcome you back on your next trip to Chandigarh. Hope to see you soon! Yours sincerely, Dinesh Sehji +91 9988651878 gm@thetoyhotel.in More 

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