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Katriya Hotel & Towers

8, Raj Bhavan Road | Somajiguda, Hyderabad 500082, India
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1 room 1 adult
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619 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
1 review
2 of 5 stars Reviewed 1 week ago

We stayed in this hotel for two nights on 28 & 29 Jan. 2016. Very basic services were lacking. Guest cannot communicate as the inter com system was not working. For any requirement, one has to go to reception; but there also staff is ill equipped to attend to the requirement. Hotel is understaffed and whatsoever little staff is there,... More 

Helpful?
Thank garggc
SangeetSeth, COO at Katriya Hotel & Towers, responded to this review

Dear Guest, First, I would like to apologise for not having great experience on your recent stay. I would also like to thank you for highlighting all the issues during your stay. Yes we agree there was an issue with the staff during your stay, but that is no reason to accept shortcoming in services. We have pulled up engineering... More 

Mumbai
1 review
1 of 5 stars Reviewed 1 week ago

Check in time 45 mnts at 8.30 in the evening. Rooms not ready people shouting at reception. Horrible central Acer even after setting 10 degrees through room was not cool till morning. Room service takes 40 minutes even after 3 reminders. They send the bill without mentioning the amount and not the original copy. No senior person available.

Review collected in partnership with Cleartrip

Helpful?
Thank Viraf S

Travelers are raving about these Hyderabad hotels

Lucknow, India
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Nobody ever picks up the call! Worst response time! Unfriendly staff! Overall the worst experience ever! Had to personally go down to Reception every time I needed something because nobody ever picks up the calls. Even the duty manager was full of s***. They didn't even have a first aid kit when I needed one- said they misplaced it! When... More 

Helpful?
Thank Urvashi G
New Delhi, India
1 review
1 of 5 stars Reviewed 2 weeks ago

I recahed at 7 Pm and there were around 20 people shouting at the top of there voice that why there is no room . The reception idea which room to be given . " Sir the room is dirt" . One of the person than suggested that allocate the dirty rooms and start cleaning one by one. Once gain... More 

Review collected in partnership with Cleartrip

Helpful?
Thank nitishagrawal
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Worst hotel ever.. Don't go by fake reviews.. There is no room service in the hotel. None of the house keeping numbers are working. No hot water even in the month of January. I complained 5 times but no one even came to have a look or even meet me. Even the manager is not responding. Breakfast there was only... More 

Helpful?
Thank Ankit M
Delhi
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We have not stayed here still worst staff they have after sending no mails to Mr Shridar reservation manager and no of phone calls to confirm booking for three rooms one week advance every time he told booking confirmed I will reply your mails , no reply when we landed at Hyderabad after giving no of calls he appeared then... More 

Helpful?
Thank SK_1535
Chennai (Madras), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The photographs on the internet are very deceiving- this hotel is very old & bathroom had no health faucet, no hot water, the toilet paper roll holder was not there. Service is very bad & most of the residents had issues regarding laundry, rooms etc. Very terrible experience-will never stay here again.

Helpful?
4 Thank Meena N
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 6 days and something that I'd really like to point out is the staff behaviour towards their costumers. The service is really slow and extremely unacceptable. Please do not waste your time, money and energy with this hotel.

Helpful?
2 Thank anjanianusuri
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 7 days and there few things missing- understanding of what service is, how a hotel should be like and even their own business sense. The staff doesn't know how to behave And is highly difficult to even speak to. This goes for the higher staff as well. Except for the food, nothing is worth experiencing. Kudos... More 

Helpful?
Thank Asitima
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The property is really good but there are very less staff available for the service of the tourists. We asked for Mineral Water in our room it took almost 3-4 hours to send a bottle of mineral water. Again... The property is good but is not being managed properly.

Helpful?
Thank nan3001
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