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Novotel Hyderabad Airport

4.5 of 5 Rajiv Gandhi International airport , Shamshabad, Hyderabad 500409, India
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Certificate of Excellence 2014
Novotel Hyderabad Airport
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Novotel Hyderabad Airport
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595 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just stayed for one night. Highly impressed. The room was excellent (helped by the fact that I was upgraded to a suite room). Service staff was efficient and friendly. Had breakfast at Square. Very good options and good choices for live counters. The hotel has very good lawn areas also. Would surely love to stay again.

Was this review helpful? Yes
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear PinkyRajiv, Thank you for taking the time to give us feedback on your recent stay. I am glad you enjoyed your suite and the breakfast. Your feedback on the hotel staff is very encouraging for all of us. Thank you once again and I look forward to welcoming you back to the Novotel Hyderabad Airport in the near future.... More

Pune
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

The Scenic view , the walls and the sofas are all great ! thanks to the Architect ...however its the opposite when it comes to guest interactions ! :( Im currently staying here at the Hotel and find the services really poor . From the Front Office to Request on call .... to the Restaurant . The food you order... More

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GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Pratekk, Thank you for taking the time to give us feedback and also for taking the time to meet with me during your stay at Novotel Hyderabad Airport. I was able to understand directly what went wrong in this instance and able to address it with my team. I am truly sorry for the unfortunate experience you had upon... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The only hotel near Hyderabad airport .... Hotel offers complimentary shuttle service to ensure that guests reach to hotel quickly without any hassle. Pretty smooth check in and rooms are very spacious and very well decorated. The bar in lobby is its USP ... While cuisines served in restaurant are really delicious ... It's not airport hotel. It's resort near... More

Was this review helpful? Yes 1
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Nitin R, Thank you for taking the time to give us feedback. I am so glad you enjoyed your stay. I am also delighted to hear that you enjoyed the hotel's spa. Thank you so much once again and I look forward to welcoming you back to Novotel Hyderabad Airport in the very near future. Sincerely, Maverik Mukerji More

Pune, India
Contributor
17 reviews 17 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Located close to airport, it offers all that you want to stay close to airport. Excellent decor, nice food, nice gym n pool, comfortable rooms and good staff. Premier rooms offer lounge access if you care for happy hours, and it's not very expensive too. I enjoyed, and will stay again!

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GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Nitin Purandare, Thank you for taking the time to review Novotel Hyderabad Airport. I am very happy that you enjoyed yourself at the hotel. Your feedback is very encouraging for my entire team. Thank you again and I look forward to welcoming you back to Novotel Hyderabad Airport very soon. Sincerely, Maverik Mukerji More

Ahmedabad, India
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Yes agree with most of the other views - lovely property, very convenient for transit and rooms are done in a good way BUT STAFF - Horrible is the word. Having no hotels in the near vicinity has seriously made them complacent. Their attitude, way of talking, the way they deal with customers, replies to the queries and the restaurant... More

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GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Ravin_84, Thank you for taking the time to give us feedback. I am very sorry that we did not meet your expectations. I have carefully noted your feedback on complacency and the breakfast spread. Please let me assure you that this is not the norm and I am truly sorry that we have failed you in this instance. May... More

Warangal, India
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this property on my way flying out of Hyderabad and found the hotel to be an excellent place to spend the night.Being situated practically next to the airport and hence very far away from the city, it is obvious that that the hotel caters to a very select group of clientele.The property has an excellent ambience, check... More

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GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. It is always a delight to receive such encouraging feedback. It is extremely gratifying to know that you have enjoyed the experience in all aspects of your stay. Your feedback would be a constant source of motivation for all of us. We sincerely regret the inconvenience caused to you... More

Visakhapatnam, India
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yes , wonderful place , very convenient for the transit travelers as I mentioned in the title itself. Very smart and friendly staff, especially the house keeping ones. Shuttle service( to and fro ) from airport was very good. Wish they introduce the same service towards the city as well . I stayed there with my husband for a week... More

Was this review helpful? Yes
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. It is always a delight to receive such encouraging feedback, especially from Senior Contributors like yourself. It is extremely gratifying to know that you have enjoyed the experience in all aspects of your stay. We are thankful for your kind appreciation of our staff members. Your feedback would be... More

Hyderabad, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had spent two nights at the hotel and found the front office service to be sloppy. The room was not clean as per the standards expected of a four star Hotel. The food at the Squares was very good. I had asked for a upgrade of the room as I had upgrade coupon with me. After repeated reminders, i... More

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GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Guest, Thank you for sharing your valuable feedback on Trip Advisor. At the onset, please accept our sincere apologies for the inconvenienced caused during your recent stay with us. We truly regret the disappointment you have expressed over the hotel standards, service efficiency and timely response from our staff members.Usually our facilities and services are of a superior quality;... More

Jerusalem, Israel
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was meant to stay at the Novotel in Hyderabad and was dropped off by the taxi driver by mistake at this hotel. The reception staff could not have been less helpful. Upon realizing my mistake (and taking into account the fact that I was to have stayed at a sister hotel in the city) they were unpleasantly unhelpful and... More

Was this review helpful? Yes
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Guest, Thank you for sharing your valuable feedback on Trip Advisor. At the onset, please accept our sincere apologies for the inconvenienced caused during your recent stay with us. We truly regret the disappointment you have expressed over the arrival experience and staff behavior. We continually train and remind out staff members to be courteous & efficient in our... More

Crystal Lake, Illinois
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a 9 hour layover in Hyderabad so booked in here. The room was adequate for our needs and the courtyard a peaceful spot to unwind after eating. The restaurant and bellhop service was generally good and quiet friendly, but when the desk made a mistake on my colleague's bill and double charged him, the desk clerk became quite... More

Was this review helpful? Yes
GMNovotelHydAirport, General Manager at Novotel Hyderabad Airport, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. It is extremely gratifying to know that you have enjoyed the experience in most aspects your stay. Your feedback would be a constant source of motivation for all of us. We have also shared your feedback on the areas of improvement, food temperature and staff behavior. We have addressed... More

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Additional Information about Novotel Hyderabad Airport

Address: Rajiv Gandhi International airport , Shamshabad, Hyderabad 500409, India
Phone Number:
Location: India > Telangana > Hyderabad
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Novotel Hyderabad Airport 4.5*
Number of rooms: 305
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Also Known As:
Novotel Hyderabad Airport Hotel Hyderabad
Accor Hyderabad Airport

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