Our experience was probably typical. The gotel does have a certain 'shabby chic' colonial grandeur about it, and the little cdottages scattered round the grounds are a charming approach to accommodation, but there wree numerous little irritations. The rooms were fine, but the linen could have been cleaner, the restaurant was OK but the obsequiousness of the restaurant greeter was... more

When we arrived we were a little disappointed by the approach but once inside we were captivated by the beautiful gardens and colonial feel to the buildings. We also stayed in a villa but were upgraded to a much larger one as our's was very noisey at night not the fault of the hotel but the locals partying till very... more

I recently returned from a one week stay at the Coconut Residence, and my experience has motivated me to write the first review of this kind of my life. In short, the hotel is very disappointing and any suggestion that this is a 5 star resort is absurd. We stayed in one of the expensive, so-called "private" villas which are... more

It is distressing to read some of the more negative reviews regarding this hotel. We have just arrived back from a week of being looked after by very attentive staff, in rather nice accommodation. We had the most basic of their suites but had chosen to go for 2 of the Juniors, next door to each other for ourselves and... more

We were desperate for some winter sun but did not want a long flight and someone showed us a brochure covering The Gambia. We decided on The Coconut Residence as we prefer something quiet, not actually on a beach, and slightly less family orientated (been there, done it and got the badge!). The flight was from Bristol (25 minutes from... more

This is the first review that i have written i feel that perhaps pople should be warned that this hotel will not meet up to the expectations as shown in the marketing,infact it is nowhere near. I wish i had heared about trip advisor before booking as most of what we encountered has already been mentioned in the past and... more

Sadly the hotel does not live up to either the Gambia Experience web site or the hotel's own. I did not get the room I had booked and had supposedly been upgraded. How can you upgrade to a totally inferior room? The hotel is tired and looks neglected which I feel is probably due to the owners trying to get... more

The hotel is lovely but a bit tired now and could do with a re-vamp. Staff could not have been more friendly. Food above average. Ambience lovely. Beds very hard! Mary was incredible, especially as Gambian Experience seem to be able to mess up every one's booking and she had to sort it all out, which she did in a... more

my husband and i have been going to the coconut for the last 10 years i woudn't want to go anywhere else as soon as we land i feel at home the hotel picks us up from the airport and a cool drink is waiting for us at the hotel all the staff welcome us back we really are treated... more