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Smartline Palma Rima Hotel

Badala Highway | Kololi beach, Kololi, Gambia
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Smartline Palma Rima Hotel
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Smartline Palma Rima Hotel
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632 reviews from our community

Traveler rating
    115
    233
    147
    72
    65
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68
330
27
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from 11 nights at this hotel. First the Staff , top drawer in providing a excellent level of service, well worth every tip they get. One exception the Manger who sat in the restaurant most service times and seemed to have forgotten how to interact with guests tarting with a smile. this hotel should be proud of the... More 

Was this review helpful? Yes 1
Heckmondwike
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is our second visit it Palma Rima and for the money we paid for this holiday we have nothing but praise for the staff and all the lovely people staying there, We met some lovely people both around the pool and out and about. We were there for a week and did not venture very far. We chilled out... More 

Was this review helpful? Yes 1
england
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here again in Dec 14 and once again our holiday was great,it is now smartline and it had all had a revamp and looked better for it , the reception area especially ! this time we thought we would try the 'cell block' nothing wrong with this at all, room was good, cleaned every day fresh towels left... More 

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cornwall
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a room in one of the bungalows - it was very spacious with an en-suite shower room. We were glad we included our water heater for the vital cuppa in the morning and a hair-dryer. Electric plugs are the same as England so you don't need lots of adapters. The workers at the hotel were a great bunch... More 

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Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here with my partner for a week in January 2015. We stayed in one of the bungalows and would recommend it without hesitation. The staff are friendly and very helpful and the accommodation is very good. We stayed on a B&B basis and I have to say that the breakfasts were better than I was expecting. There was plenty... More 

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Blackburn, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited the Palma Rima 11 November for 3 weeks once again Stayed in the bungalows on all inclusive Staff very good and friendly Food was very good apart from I thought breakfast had gone backwards The place looks better with its new colours and people said cell block H was a lot better Been many times before but afraid will... More 

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Rochdale
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First time in Gambia so we went for the cheapest option. I contacted the resort before going to request a quiet room on the top floor, and this was provided - away from the auditorium/stage area. Although a room over the pool would not have been a problem, because the entertainment always ended before 11pm. It was a bit inconvenient... More 

Was this review helpful? Yes 2
isle of wight
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We got a really cheap 2 week B & B package which was excellent value. There's really no need to go All Inc because it is so cheap to eat out and drinks are really cheap too. We just used the hotel as a base to sleep. Being a 2 Star hotel in Gambia we were not expecting much but... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect for the family, fantastic pool and bar area. Reception lovely and staff great. I stayed in the bungalows; basic but very very good! Only thing I would say is fridges should come free of charge in the bungalows and more / better wifi everywhere rather than just pool and reception.

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Rochester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

what a wonderful holiday we had. The staff were all polite, helpful and very friendly. nothing was too much trouble for them. Our room was basic, but clean. If we had known before our booking we would have opted for a bungalow, but only because my husband, who is in his seventies, has trouble with stairs. We had never been... More 

Was this review helpful? Yes 1
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