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Smartline Palma Rima Hotel

2.0 of 5 Badala Highway | Kololi beach, Kololi, Gambia
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Smartline Palma Rima Hotel
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Smartline Palma Rima Hotel
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540 reviews from our community

Traveler rating
    91
    199
    122
    69
    59
See reviews for
60
277
23
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Norway
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

This year we choose Palma Rima for the third time, staying 3 weeks in a bungalow room. But booking the room was not easy! Our efforts started in august. But e-mails to the hotel were not responded, when we tried to call we ended ut with people who did not know if there were rooms available or not. After more... More 

Was this review helpful? Yes
Essex
1 review
3 of 5 stars Reviewed 4 days ago NEW

Bungalows were so basic, but clean and fresh linen provided regularly. The hotel food is awful - do not go AI - its very cheap to eat out and plenty of choice close by. the Bumsters are a total nuisance and spoiled our time there. Hotel is owned and run by Lebanese, everything is London prices except for the Julbrew... More 

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Derby, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Stayed in the bungalows, near to the pool.. spot on as the mrs has walking problems. staff and service very good... Food was very good and also the beer.. lol recommend to anyone who likes winter sun decent service and a good friendly crowd

Was this review helpful? Yes 1
Liverpool, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I have enquired via e-mail the cost of extras when booking a bungalow all inclusive at Palma Rima. Air Conditioning is D600 per day, fridge D200 per day and safty deposit box D75 per day.There is a deposit of D250 for the safty deposit box which I have not included.Whilst the hotel has many good reports according to my calculation... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

Thoroughly enjoyable stay. Friendly staff always willing to help. Rooms a bit dated but clean. We were fully inclusive so took all our meals in the hotel. Food was very good but did not feel the need to have a cooked meal at lunch time a cold buffet would have been more preferable. Would definitely visit again.

Review collected in partnership with this hotel

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Worcester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Happy return to Palma Rima, nice that the standards have been maintained. Excellent staff service, happy smiling faces, nothing too much trouble. Bungalow spacious and clean. All inclusive food and drink limited but perfectly adequate, however All inclusive bar area not large enough to cater for all. Hope to see you all again in the New Year. Happy Christmas.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Can be a bit annoying when we seem to be paying twice more thatn others and they end up in bungalows, even tho I have seen inside the bungalows and they are nice I would still prefer to stay in what they call the cell block H just would prefer it to be cheaper than what we normally would pay... More 

Was this review helpful? Yes 1
SmartlinePalmaRimaST, Guest Relations Manager at Smartline Palma Rima Hotel, responded to this review

Dear Guest, Thank you for your pleasant review of our hotel, We are delighted to know you enjoyed your stay and will be very honored to host you again also serve you better than this in March 2015. Thank you for the generous comments about our hotel. We look forward to seeing you soon. More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time staying in the Palma Rima and we chose the bungalow and all inclusive option The bungalow was quite generous in size the bathroom was basic but adequate the mosquito net protection on the windows were effective beds old but comfortable enough, towels changed every day if you choose and bedding twice a week, air con £10 a day... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SmartlinePalmaRimaST, Guest Relations Manager at Smartline Palma Rima Hotel, responded to this review

Dear Guest, Thank you for your kind and excellent review. . We appreciate your visit and generous comments. Your feedback is extremely valuable to us, as we strive to improve with each and every stay by maximizing guest satisfaction so to secure repeat visits of our loyal guest. We forward to welcoming you on your next visit to The Gambia More 

Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well after been in February 2014, returned for a week to a complete refurbishment...the hotel looks fresh and modern, still the lovely same brilliant staff, who welcomed us back with open arms... We only stayed B&B as so cheap to eat/drink out, plus it helps the local economy, which at the moment is been subjected to a loss due to... More 

Was this review helpful? Yes 2
SmartlinePalmaRimaST, Guest Relations Manager at Smartline Palma Rima Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our property tremendously. We appreciate your feedback to our hotel and services. Your generous comments among many others contributes immensely to the improvement of our hotel and services, our staff will be delighted to know you enjoyed your stay and they were able to serve you to your expectation. The... More 

Forfar, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in the Palma Rima hotel from 15th to 22nd November. We stayed in the main block and would describe the room as clean but basic. There is no air con but there is a large ceiling fan which you have to pay extra to activate but its only about £1 a day. There is a nice balcony, two... More 

Was this review helpful? Yes 2
SmartlinePalmaRimaST, Guest Relations Manager at Smartline Palma Rima Hotel, responded to this review

Dear guest, Thank you for taking the time to review our property. We are happy to know you enjoyed your stay. Thank you for your informative review, guest feedback as always important to us. We look forward to welcoming you again on your next visit to Kololi More 

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Additional Information about Smartline Palma Rima Hotel

Address: Badala Highway | Kololi beach, Kololi, Gambia
Location: Gambia > Banjul Division > Kololi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Smartline Palma Rima Hotel 2*
Number of rooms: 165
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Also Known As:
Hotel Palma Rima
Palma Rima Kololi
Palma Rima Hotel Gambia
Palma Rima Gambia
Smartline Palma Rima Hotel Gambia/Kololi

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