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Tanoa Waterfront Hotel

Marine Dr | PO Box 4653, Lautoka, Viti Levu, Fiji
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Tanoa Waterfront Hotel
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Tanoa Waterfront Hotel
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161 reviews from our community

Traveler rating
    37
    67
    35
    12
    10
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45
43
13
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (161)
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    (40)
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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The place is overrun with cockroaches. Little ones crawling everywhere - in the toilet pan, in the bathroom area, on the floor, in the tea making area and even around the beds. Had to make sure all the bags were kept shut. We kept our toothbrushes in the fridge to keep them from cockroaches and guess what - there was... More 

Was this review helpful? Yes
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula Ahmed, Please accept our sincerest apologies for your experience during your stay and please be assured that these have been discussed with our Team to ensure that your concerns are addressed. The pest control team was on site soon after you departed and room was fumigated.We are taking the appropriate measures to address the problem and prevent future occurrence.... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 5 days ago NEW

Staff are very helpful however they make too much noise while doing their duties around guest rooms. Lacked attention to detail in the rooms, hair dryer holder was broken, spoon to make tea was dirty etc.

Was this review helpful? Yes
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula Anthony, Thank you so much for taking the time to post this review,I have taken your comments and shared them with the team, I appreciate also the constructive feed back you provided, and I am addressing this with the relevant department managers so we can improve in these areas. I thank you again, and we look forward to welcoming... More 

Travelers are raving about these Lautoka hotels

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed in an upstairs king room with views overlooking the sea and the new pool area. The best thing about this hotel is its very friendly, fun loving and keen to help you staff. I think it would be hard to not enjoy your stay at the Waterfront Hotel. The room was spacious and modern with newish bedding, towels... More 

Was this review helpful? Yes
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula Crystal, Thank you for choosing to stay with us at Tanoa Waterfront Hotel and again for taking out your valuable time to post this wonderful detailed review. We very much appreciate your comments regarding your stay at the Tanoa Waterfront Hotel. It is always a pleasure to receive feedback which will be shared with the team. Your comments on... More 

Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel feels like an old motel. The exception: the rooms are ok, but not great and not spotless. The pool area is quite nice though. It's ok if you want to save money or just spend a night. The promenade in front of the hotel is quite nice, but not many good places around to eat.

Was this review helpful? Yes
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula Julian, Thank you for taking the time to write this review. All feedback, both positive and negative is important to us. I have taken your comments and shared them with the team. Please feel free to contact me should your travel plans bring you back to Tanoa Waterfront Hotel as it will be my pleasure to be of your... More 

manchester, England
Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 18, 2015

My wife and I stayed here in March for a few days before we joined a cruise ship. The staff were all very friendly and the hotel room was spacious and clean. There have been other comments about the towels in the room and I must agree. The towels need to be thrown away, they are pretty useless as they... More 

Was this review helpful? Yes
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula, Thank you for taking the time to write this review. All feedback, both positive and negative is important to us. I have taken your comments regarding the towels and noise. We will soon be receiving new set of towels and currently working with maintenance team to reduce noise from other rooms.Your overall comments about the property are pleasing and... More 

Auckland, Auckland, New Zealand
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 18, 2015

It was good stay here. Comfortable and the pool was nice. The gym wasnt the greatest but grounds were nicely kept. It was quiet hot so having teh air con was great. Good sized showers and rooms qwere regulalry cleaned. Staff were friendly as and nice and close to town. walking distance

Was this review helpful? Yes 1
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula Meagan, Thank you so much for taking the time to post this review, its always a pleasure to receive feed backs. We are delighted to know you appreciated the service priovided. Its also great to know the efforts made are noticed. I thank you again, and we look forward to welcoming you back to Fiji sometime soon. Vinaka and... More 

Lautoka, Fiji
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

This place is the best in Lautoka to hold functions.Booked for Conference room, had a very spacious room ready when arrived.thanks to IT team and Ms. Divya for making arrangements for catering and all.Refreshments were pretty good and Lunch was lovely.. But overall a nice place that caters well for business visitors.

Was this review helpful? Yes 1
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula FEOLTKA, Thank you so much for taking the time to post this review, its always a pleasure to receive positive feed backs. I have shared your comments with Divya and all of the team. We are delighted to know how much you appreciated the service priovided. Its great to know the efforts made are noticed. Thank you again for... More 

Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

I have stayed in this hotel twice in Feb & March and was very pleasantly surprised by the standard of the hotel and the service delivered by the staff. I am a frequent business traveller and have experienced the very best and some not so good hotels in various parts of the world. There are hotels in Australia, NZ, the... More 

Was this review helpful? Yes 1
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula Terryl, Thank you for choosing to stay with us at Tanoa Waterfront Hotel and again for taking out your valuable time to post this wonderful detailed review. We very much appreciate your comments regarding your stay at the Tanoa Waterfront Hotel. It is always a pleasure to receive positive feedback which will be shared with the team. This feedback... More 

San Jose, California
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 9, 2015

We stopped here on numerous occasions for either coffee or meas whist in Lautoka for a conference. Their restaurant is a/c'd which is always a plus and the food is good yet pricy which is true for all restaurants in hotels. The service was very good. We plan to stay here the next time in Fiji that way we don't... More 

Was this review helpful? Yes 1
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula RC, Thank you very much for taking the time to post this review. Our fully Air conditioned Fins Restaurant is very much appreciated by all our guests. Your feedback will surely be beneficial for other travellers who visit Lautoka on business or leisure. Thank you again for sharing your experience, and we hope your next visit will be as... More 

Wellington, Wellington, New Zealand
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 28, 2015

This place is probably the best Lautoka - which is not really a tourist town - has to offer. I had a very spacious room in wing 5, which seemed like a relatively new addition to the hotel. Very comfortable king size bed. Wifi worked fine. Restaurant is ok, and the room service was pretty good. The gym facilities are... More 

Was this review helpful? Yes 1
Narendk, General Manager at Tanoa Waterfront Hotel, responded to this review

Bula Joanna, Thank you for taking the time to tell us about your experience at the Tanoa Waterfront Hotel. All feedback, both positive and negative is important to us.Please feel free to contact me should your travel plans bring you back to Tanoa Waterfront Hotel as it will be my pleasure to be of your assistance. Thank you again for... More 

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