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Koro Sun Resort and Rainforest Spa

4.0 of 5 Hibiscus Highway, Savusavu, Vanua Levu 00000, Fiji
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Certificate of Excellence 2014
Koro Sun Resort and Rainforest Spa
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Koro Sun Resort and Rainforest Spa
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315 reviews from our community

Traveler rating
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I chose Koro for the edgewater bures ar Koro for a 7 night stay. The food in general was healthy and well executed. Was probably the healthiest I've ever eaten on vacation and it wasn't forced. To echo the sentiment I am ready from other comments the bar service in general is below standard. Dobbs is great-... More 

Was this review helpful? Yes
Josaia R, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

A great review . I have to agree the bar menu regrettably is something we cannot afford t to delay any further and our F&B Manager will be tasked to deliver this in the next week. The pool bar set up is something that we will work on with the Owner's directive to complete and set up next month for... More 

Sydney
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Beware that this hotel has ocean view rooms with no view of the ocean, meals that range from awful to excellent, and is extremely dated. The service is warm and friendly at times, however cold and disinterested when things inevitably go wrong. The waterfront bures are nice, however are not maintained. The main resort is frankly a joke, and hasn't... More 

Was this review helpful? Yes
KoroSunManagement, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Wow, that is a disappointing review from way back in June 2014. But we will take your views and use it to learn from it and continue to pursue improvement as we have done so, since then. Equally so, we appreciate your references to some of the positives that you have attempted to highlight here and I will be happy... More 

Newcastle, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't know where to start, such a special place in a beautiful location. The property and surrounds of the resort are amazing. Staff are friendly and professional whilst maintaining that original Fiji style. The resort is really well thought out with separate areas for families, singles/couples and extremely well organised from arrival to departure. You can do as little... More 

Was this review helpful? Yes 1
KoroSunManagement, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Bula Vinaka . Thank you so much for the detailed review you've given here and I couldn't help it but to just thank our staff for delivering well for you. And great to see this review is coming all the way from New Castle, Australia. We have a few fans of your Rugby league team around here. Sorry, I am... More 

Bath, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived to the welcome song, wonderful foot massage whilst drinking coconut milk from a freshly picked coconut palm, we felt relaxed and comfortable. From then on it just got better and better. The delightful staff, without exception, made you feel so welcome and befriended, contributing so much to the ambiance of this beautiful resort in such... More 

Was this review helpful? Yes 1
Josaia R, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Ni sa bula vinaka. What an honor indeed to have been part of your holiday experience. And we say this with much humility on behalf of the Koro Sun Resort staff and family. Taking the decision to let go and enjoy oneself plays an important part in how a holiday can turn out for any guest. Thank you for allowing... More 

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Koro Sun is an amazing resort and spa, whose staff make you feel like the most important person in the world! The staff are the resorts true asset, but are closely followed by the amazing setting and superb food. Three, 3 course meals a day-all of which are fresh and inspired. We took our two children, and the resorts Kids... More 

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Josaia R, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Wow thank you for the wonderful review shared here. We were especially pleased with the report you gave on on the resort's Kids Club. I am going to inform Mereoni (Kids Club Supervisor) and her staff about your report and about the exceptional effort they had put in for you and your family. Delighted to learn it was well-received. We... More 

Westminster, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at Koro Sun Resort in November, 2014. All aspects of our visit -- the location, the food, the service and the personal touch of the staff -- were fantastic. The friendly staff learned our names right away and remembered us throughout the day-to-day meals and activities. They even picked up on a passing reference to a birthday and... More 

Was this review helpful? Yes
Josaia R, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Mike and Kereen, Bula Vinaka and Happy New Year to you both. Thank you so much for your warm review about Koro Sun Resort and the great experience you had with the staff. We thoroughly enjoyed your presence and time with us too. It was great to read that you both involved yourselves well into the activities for the week.... More 

Detroit, Michigan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

The Koro Sun provided a beautiful tropical home away from home. I love boutique hotels...but never imagined a boutique resort!! The tropical landscaping, water activities/excursions, infinity pool and ocean views were fantabulous!! The plated meals were layered with flavor and texture and left the palete inquisitive for the next meal. The spa is situated near a waterfall providing the most... More 

Was this review helpful? Yes 1
Josaia R, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Thank you so kindly for your wonderful review. Indeed, it is very refreshing to read about someone who has taken the time to experience all that the resort had to offer and also taking time to get to know their surroundings well. We will certainly let the staff that you have particularly mentioned, know of your high recommendations about them... More 

Los Angeles, California
Top Contributor
85 reviews 85 reviews
33 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 27, 2015

Travelled with my husband and 2 daughters, 21 and 18. Stayed in the overwater ( lily pond) bure. Very large, 3 bedroom 2 story home. Very private, well appointed, full kitchen ( never used however.) Staff is very gracious. We were however without hot water for 3 of our 4 days. Once they figured out the problem it was fixed.... More 

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Josaia R, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Thank you kindly for your review. We are delighted to learn that you all had an enjoyable time at the resort and that you all took advantage of participating in the list of activities prepared especially the ones that also allowed you to experience visits outside of the resort as well particularly in the village visits. Glad you enjoyed the... More 

Auckland, New Zealand
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 27, 2015

Stayed for a night with my family of 4.Marissa checked us in who was quite unprofessional & rude.Seemed like wasn't in the mood of working. Resort is a bit of drive from the main town centre but didn't worry us, it's a beautiful drive with Awsome scenery. Resort was quite still we were given a villa so far up the... More 

Was this review helpful? Yes
Josaia R, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Thank you for your review at hand. I am not quite sure if this had been a walk-in or pre-arranged booking. Either way, you would have been booked in a garden view bure. I am not sure as to why reception had not booked you a bure closer unless of course the Garden Bures closer to the main clubhouse were... More 

Reno, Nevada
1 review
1 of 5 stars Reviewed January 26, 2015

Bear in mind that the Koro Sun is on the wet side of Vanua Levu: it rains heavily and often there. Then, during our stay there December 5-12 of 2014 the resort's freshwater system failed. After a day we were moved to a room that had water but was so close to the kitchen that we were awakened at 6... More 

Was this review helpful? Yes
Josaia R, General Manager at Koro Sun Resort and Rainforest Spa, responded to this review

Thank you for your review. Indeed one of the most challenging time at the resort when the water system failed us those few days. It affected all our other areas of service and no doubt we expected a backlash. All that we could do to sustain our service and support in other areas, was given with our fullest commitment to... More 

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Additional Information about Koro Sun Resort and Rainforest Spa

Address: Hibiscus Highway, Savusavu, Vanua Levu 00000, Fiji
Phone Number:
Location: Fiji > Vanua Levu > Savusavu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Koro Sun Resort and Rainforest Spa 4*
Number of rooms: 43
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Also Known As:
Koro Sun Hotel Savusavu
Koro Sun Resort All Inclusive
Koro Sun Resort And Rainforest Spa Fiji/Savusavu
Hotel Style:
#3 Family Hotel in Savusavu
#3 Top resorts Hotel in Savusavu
#4 Luxury Hotel in Savusavu
#6 Romantic Hotel in Savusavu
#7 On the Beach Hotel in Savusavu

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