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Sonesta Club

Naama Bay | 2 Sonesta Club Drive, Sharm El Sheikh, Egypt
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Sonesta Club
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Ranked #97 of 227 Hotels in Sharm El Sheikh
A recent review
4 of 5 stars reviewed 1 week ago
Mofiz M Rochdale, United Kingdom
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1,194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochdale, United Kingdom
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked with Thomas Cook and flew on 13th March for a week of sun on our arrival we were checked in and our baggage taken to our room spacious and okay we settled in our place next day had lots of time relaxing by the pool. The 2 british people on the animation came over frequently kept us chatting... More 

Was this review helpful? Yes 2
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Mofiz, Thank you for the review and we are a little disappointed that you weren’t 100% happy with your time here. You liked the animation and the rooms as well as the lovely weather but you were not so keen on the beach and the food. Most beaches in Sharm are coral beaches so you should be wearing water... More 

birmingham
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from our 3rd visit to the Sonesta Club, had a wonderful time from the moment we stepped into reception. We were greeted by a gentleman we had met on our two previous holidays Mr Mohammed Ismail who is truly a gent, he welcomed us like old friends and really looked after us, we were quickly taken to our... More 

Was this review helpful? Yes 1
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Christian, Thank you for the lovely review and I’m so pleased that you enjoyed your third holiday with us and that you continue to look forward to returning. It’s great to know that you received a warm welcome on arrival and that the warmth carried on right the way through your stay with us, as it should. If there... More 

Coventry, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

ok so where to start? in the brochure it is classed the same as sonesta beach which is where i thought we had booked until the coach dropped us off at the sonesta club, This turned out to be a result after going over to the sister hotel a realised we were better off across the road, the staff are... More 

Was this review helpful? Yes 2
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Leon, I can see that it was a bit of a mixed bag for you really and if I have understood well, your only disappointment was the food and I’m sorry if you didn’t have the choices you were looking for. If you were to come again (and it looks like your partner might want to) you can always... More 

Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very Good Hotel has a few downside points in the Restaurant could do with new and more crockery as most is cracked and they run out of it very quickly I had breakfast on my own most mornings and if I left to get other Drink even though my bag was there my Plate was taken away... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Guest, I am sorry that you had a few niggles during your holiday and I do wish you had reported them to the Front Office as we could have helped. We certainly could have warned the dining room staff to check with you before taking your plates away and as for the crockery, we have plenty, so I will... More 

nottingham
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is immaculately clean. The staff are as good as in any five star hotel. The pools and grounds are exceptional, and when our first room, 212, was too noisy, we were immediately moved without a problem, to room 816, which was quiet and convenient . The down side is the hotel has a very poor entertainment programme. Only... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Radavan, Thank you for taking the time to write your review of your recent stay at the Sonesta Club and I am pleased that there were elements of your holiday that you enjoyed although I am disappointed that you were not totally satisfied. The entertainment program changes on a regular basis and it is therefore quite possible that if... More 

Huddersfield
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Without exception the staff were fantastic at this hotel. As other people have commented the grounds and pool area are superbly maintained. Our room was large with a separate bathroom and wardrobe area. The bed was huge. House keeping visited every day and the towels were changed daily when necessary. A big thank you to Bola the housekeeper for providing... More 

Was this review helpful? Yes 2
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Guest, What a lovely review and thank you for thinking of us and posting it online. We are very grateful. I am delighted that your holiday went well and that you were well served by the staff throughout. They do work hard so they really appreciate the recognition they receive in reviews such as yours - especially the title.... More 

Manchester, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My 3rd visit to Sonesta Club & always it was brilliant the hotel is so looked after and the ground staff work hard all day keeping the gardens looking fabulous. The hotel staff are out of this world always saying good morning, afternoon and evening the animation team also fantastic asking you each day how's your day? Would you like... More 

Was this review helpful? Yes 4
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Shaun, Don’t worry about the pools, as by the time you return they will be heated to a lovely temperature by the sun. However, next winter, we may well look at which pools we heat. I’m so pleased you enjoyed your third visit to the Sonesta Club and thank you so much for writing in with this review and... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this hotel is very clean,food was really good,the staff couldn't do anoth to help you.the rooms were very clean. has soon has we pulled up in the taxi there was someone there to get our laggage to take to our room.the pools were lovley very clean, all the hotel grounds were immaculate.it was a short walk over the road to... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Guest, I’m delighted to see that you enjoyed your holiday with us and would definitely come back to visit us again. That’s surely the measure of a holiday – whether you would return - so that speaks volumes to the readers. Thanks also for the kind words for the staff who looked after you so well all the way... More 

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My girlfriend and I arrived at the hotel early evening and received a very warm welcome from the start, we were given a folded information/ map card containing keys to our room and safe plus 2 beach / pool towel cards,our passports were also photocopied. Our bags were then very swiftly taken to our room a few minutes later, almost... More 

Was this review helpful? Yes
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Duncan, In fact we do not have 1200 rooms – only 409 – it’s just the way we number the rooms. However, I’m pleased you really enjoyed your holiday with us and appreciated the friendliness and the service offered by the staff. I’m sorry if your room was not totally to your satisfaction and to this end I have... More 

2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed in the sonesta club in feb half term. We were unsure at first as the food in the buffet restaurant is very basic and repetitive but the staff are very friendly! I'm a teenager but came holiday with my family, I found the days a bit boring as there weren't many English there, however, the animation team made... More 

Was this review helpful? Yes 2
sonestasharm, General Manager at Sonesta Club, responded to this review

Dear Cara, I’m so pleased you ended up having a great holiday and thank you for writing in with the review. The Animation team are there to entertain and interact with the guests and give them information about things to do so I’m pleased you got on well with them. We’ll pass your comments on to them and I’m sure... More 

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