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Poinciana Sharm Resort & Apartments

4.0 of 5 Om el Sid - Hill | El Hadaba, Sharm El Sheikh 4545, Egypt
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Poinciana Sharm Resort & Apartments
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Poinciana Sharm Resort & Apartments
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536 reviews from our community

Traveler rating
    105
    136
    82
    64
    149
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133
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3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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    (123)
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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We got moved here by two fabulous young ladies who work for Thomas a Cook Customer Service in the UK - namely Kate and Laura - who were just great - and if you're reading Mr CEO at Thomas Cook - give there two ladies a pay rise We were originally staying at Sharm Inn Amarein - Aaaaaaaarghhh - a... More

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Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you so much for posting your comments about POinciana Sharm Resort & Apartments on TripAdvisor page. You enjoed all our facilities - location, rooms, both pools and gardenssand had a nice holiday. We will pass your warm words to our staff, who you mentioned in your feedback. We are waiting for your next visit and we will... More

Birmingham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just come home from our 2nd home in Egypt. We have stayed at this hotel 10 times. if you want 5* then this is not the hotel for you. All the staff are helpful and can not do enough for you.The animation team Gemma and the one and only Tarzan are the to have fun and get u involved but... More

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, Firs of all, all our team would like to thank you for the keeping coming to our hotel and enjoing you holidays. Thank you for posting you cvomment on TripAdvisor page. We took seriously you comment about the food and we will do our best to make more English food. We will send all you thanks world to... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

From what we understand this hotel is under new ownership. I was asked by several of the staff to write a review for TripAdvisor albeit good and/or bad. The hotel in general likes feedback and strives to act upon them and make improvements. One of the managers come around daily to ask if all was well. To be quite honest... More

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Customers, Thank you for share your opinion about Poinciana Sharm Resort & Apartments on TripAdvisor page. As you mentioned, the hotel in general likes feedback and strivws to act upon them and make improvements, so we took seriously your comment and we will try to fix all negative points. Regarding the reception - already we thinking, how to improve... More

port talbot
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

going to book with you for 8 weeks coming on 4th dec till end of jan we are booking a pool view and was wondering will it been possible to have a separate seating area in our room so it been like home from home thank you Judith.

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, First of all, we would like to thank you for booking Poinciana Sharm Resort for you long holiday. We will do our best, to make it enjoyable. Regarding your question - Pool view rooms have a bedroom, living room with sofa, TV and aslo there is a kitchen corner in the room. The Management is also happy to... More

Darlington, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me start of by stating that we stayed here last year so for all we know, the issues may have been resolved (although looking at other reviews, perhaps not). I believe we were duped into staying at this hotel. We originally tried to book online at a different resort, it looked good and the price was reasonable for a... More

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting you feed back about Poinciana sharm Resort & Apartments. First of all thank you about warm words about our hotel team. Regarding you comments, that some outlets of the hotel are dated, you stayed here on 2013 and since your visit we alreday did a lot of renovation works in the hotel And we... More

Basingstoke, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Going back 30th October for 2 weeks. This will be the 4th visit. If you are expecting a 5* for 3* money don't go. If you want a relaxing holiday with staff who go out of their way to help then this is an ideal hotel. Still in touch with staff who are still working there and staff who have... More

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Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Reviewers, Thank you for posting your feedback about our hotel on TripAdvisor. You stayed with us already 3 times and you enjoyed all of them. Thank you for your support and understanding. And as you mentioned, once more all our staff will make for you everything, to make your stay unforgetable. Hope, you will meet all your friends. See... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Forthcoming holiday in October !! I'm coming with hubby on 7th oct for a 2 week stay as a 50th birthday present, have booked and paid for a sea view room but was wondering if we could also have a quiet room too. Looking forward to our stay and Thankyou. Tracy

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, First of all all our hotel team would like to thank you for bokking our hotel for your 50th Birthday. We will do our best, to make your holiday enjoyable. Regarding your request, yes, with pleasure we will give you quiet room. See you on 7th of October. Best Regards, Quality and Guest Relation Manager Poinciana Sharm Resort... More

rotherham
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We will be arriving with you on sat 27th for to weeks stay on an all inclusive basis can I just ask is there free tea and coffee in the room if not can we bring our own kettle etc.Have read reviews and am really looking forward to our stay

Was this review helpful? Yes 2
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear customers, Thank you so much, that you choose Poinciana Sharm Resort & Apartments for your holiday. All our team will do the best, to make your vacation enjoyable. Regarding kettle, tea and coffee in the room - in our plan for future to provide it for tyhe guests free of charge. But for the moment it costs 10 USD... More

Cairo
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Won't return back again..the hotel is unclean ,need maintinaince and the stuff is unhelpful.the only advantage is that it is near alf laila and mercato,advice avoid ,,many better hotels with the same prices

Was this review helpful? Yes 2
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Customer, Thank you for share your opinion about Poinciana Sharm Resort & Apartments on TripAdvisor page. You wrote, that hotel is unclean, but you had a possibility to see, that this is wrong, pools, bars, gardens, restaurant, rooms are clean and our staff keep it like this during all time. Regarding maintenance - the hotel needs some renovation works... More

Contributor
20 reviews 20 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 15, 2014

I am writing my reveiw based on my stay in Dec last year . I cannot state enough how amazing our 3 week stay was . It's was our first all together family holiday and my 13 and 6 year old children loved every minute . From animation team to bar staff to management all are amazing people who will... More

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting you review about Poinciana Sharm Resort on Trip Advisor page. Great, that you enjoyed your 3 weeks in the hotel and liked all our facilities - pools, cleaning of the rooms, animation team and attention from all our team. You get a nice time, because you came to Egypt to enjoy the weather, the... More

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Additional Information about Poinciana Sharm Resort & Apartments

Address: Om el Sid - Hill | El Hadaba, Sharm El Sheikh 4545, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Poinciana Sharm Resort & Apartments 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Grand Sharm Resort And Apartment
Grand Sharm Resort & Apartment Hotel Sharm El Sheikh
Creative Grand Sharm Hotel
Creative Grand Sharm Resort

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