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All 234 Sharm El Sheikh hotels

Poinciana Sharm Resort & Apartments

4.0 of 5 Resort   |   Om el Sid - Hill | El Hadaba, Sharm El Sheikh 4545, Egypt
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Poinciana Sharm Resort & Apartments
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49%
Ranked #145 of 234 Hotels in Sharm El Sheikh
A recent review
5 of 5 stars reviewed 4 days ago
jackie b
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526 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Contributor
20 reviews 20 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am writing my reveiw based on my stay in Dec last year . I cannot state enough how amazing our 3 week stay was . It's was our first all together family holiday and my 13 and 6 year old children loved every minute . From animation team to bar staff to management all are amazing people who will... More

Was this review helpful? Yes
Basingstoke, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This is my first review on trip advisor but not my first review of this hotel, Now i see lots of people complaining about this hotel and the staff... Now the staff are fantastic would do anything for you to make your holiday the best it can be.. My biggest thanks goes out to: Ahmed Akaad, Mohammed Ali to name... More

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting your comment about Poinciana Sharm Resort on TripAdvisor page. First of all, all our hotel team would like to thank you for your warm words and for your understanding. You came here 4 times and you had a possibility to see our treatment of the customers and standards of our service and if something... More

Chatham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Having spent 12 weeks at this hotel over a period of 2 years we would go nowhere else in Egypt. The staff and accommodation are excellant with so much choice of food your taste buds will not get bored and you will look forward to mealtimes.There are two pools to choose from which are kept spotlessly clean also the beach... More

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting enother positive review about Poinciana Sharm Resort & Apartments on TripAdvisor page. Great, that during over a period of 2 years you enjoy your holiday with our team and you liked all hotel facilities - rooms, food, pools. Thank you for all warm words about our staff. We are waiting for your next visit.... More

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I've never seen such bad service.. the food was bad they reused plastic cups.. the rooms was not that cleen.. the pools was overcrowded..We were only there for one day, and then imeditly got an other hotel!

Was this review helpful? Yes 2
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting your comment about Poinciana Sharm Resort on TripAdvisor Page. We would like to say, that we are not "the worst hotel ever", as you mentioned, andyou can read different reviews from other guest to know this. Our service is not bad. Rooms are clean. Regarding the plastic cups - there is no any reuse,... More

Denmark
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Never been on a more disgusting hotel in my life.. Such bad service. bad food, and its not clean at all. Everybody looks angry all the time, and they reuse the plastic glass. Never going there again. The swimming pools are dirty.

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, thank you for posting your review about Poinciana Sharm Resort on TripAdvosor page. Any, even not true, opinion and comments are important for us. First of all, as you wrote in title of the review, that our food is dirty - it is not dirty at all. It is buffet, different for each meals with fresh items only.... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

My names daisy and I'm 13I got back from my 2 week holiday 3 days ago I stayed in room 317 the staff were really friendly. there was only one thing that I can fault about the poinciana Sharm and that would be the food the wasn't a lot of food based on the English people but the chef came... More

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting your comment about Poinciana Sharm Resort on TripAdvisor page. Great, that you spent a nice time at the hotel and enjoyed the hotel facilities. Thank you for yor warm words about our Animation team. Regarding your comments, that it wasn't a lot of food based on the English people - we will take it... More

Hastings, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Just returned from 2wks at poinciana with my family we stayed in room 409... Had a really great time all staff were really nice and friendly, all members of staff I came across were very respectful an always asking if everything was ok with our stay, we had a few problems at first with the bed as you can see... More

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting such warm review about Poinciana Sarm Resort on TripAdvisor page. Great, that you had a good time at the hotel and enjoyed all facilities. Thank you for all good words about our staff, we will pass it to them Thank you also for your understanding. We are looking forward to see you soon and... More

Hastings, United Kingdom
1 review
5 of 5 stars Reviewed August 14, 2014

My names Louie I'm 12 an me my mum dad brother n sister stayed in room 409 on 24th July-7th august I really enjoyed this holiday we had a big villa an good views the quiet pool was just over the wall from our garden that had a palm tree in it! the weather was so hot an had a... More

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting you review about Poinciana Sharm Resort & Apartments on TripAdvisor page. Thank you for all you positive words about hotel facilities and our staff - we will pass it to them. Regarding your comments about broken plastic bits around the pools - we changed it already. Also we checked and fixed powerpoint in your... More

Hastings, United Kingdom
1 review
5 of 5 stars Reviewed August 14, 2014

My name is Molly I am 8yrs old we stayed for 2wks 24th July-7th August in villa 409 I had a great time especially with the animation team best of all Alex and Gemma Tarzan and Mina They are now my friends. Safwan made every day funny an was very kind to us all making sure we were always ok... More

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Ms. Molly, Thank you for posting sunny review about Poinciana Sharm Resort on TripAdvisor page. You had a great time in the hotel and enjoyed all our facilities. Thank you for your warm thanks words about animation team, Barman and housekeeping. We will send it to them. Also we will send yoir warm greetings to Hamza & Abdul. We... More

Hastings, United Kingdom
1 review
5 of 5 stars Reviewed August 14, 2014

we stayed here for 2 weeks and i can honestly say that it was worth the travel. we stayed in room 409 24th of july to the 7th of august The staff at the hotel especially the animation team tarzan, gemma, alex and mina made the holiday a fun experience for my family in a place we had never been... More

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting you comment about Poinciana Sharm Resort on TriPadvisor page. You spent a nice two weeks in the hotel and enjoyed all facilities and entertainment. Thank you for all warm words about ourstaff - we will send it to them. We hope to see you and all your family soon and we will do our... More

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Additional Information about Poinciana Sharm Resort & Apartments

Address: Om el Sid - Hill | El Hadaba, Sharm El Sheikh 4545, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Poinciana Sharm Resort & Apartments 4*
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Also Known As:
Grand Sharm Resort And Apartment
Grand Sharm Resort & Apartment Hotel Sharm El Sheikh
Creative Grand Sharm Hotel
Creative Grand Sharm Resort

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