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Poinciana Sharm Resort & Apartments

Om el Sid - Hill | El Hadaba, Sharm El Sheikh 4545, Egypt
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Poinciana Sharm Resort & Apartments
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Poinciana Sharm Resort & Apartments
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612 Reviews from our TripAdvisor Community

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Traveler rating
    136
    154
    96
    70
    156
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (612)
  • Mar-May only
    (143)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (163)
  • Dec-Feb only
    (166)
All months
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is mainly used by Russian people which was a shame as we couldn't talk to most of the other guests. However the Egyptian people more then made up for this as they were friendy and couldn't do enough for us. A special thank you to the hotel taxis man, Tarzan from the animation team, Mahmoud (chip) from the... More 

Was this review helpful? Yes 4
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear guest, Thank you so much for your wonderful review on our Resort Poinciana SSH. We are so pleased to see that you were very satisfied with the services offered; I will make sure the team is briefed on your wonderful review and very kind words. We look forward to welcoming you back for another non forgettable holiday in the... More 

Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from yet another stay at Ponciana. As usual everything was great. All staff,friends could not do enough for us.Animation team great fun.Yula made us an offer that we will take up on our next visit !!! Simon in the shop is a great chap,you must try his tea ! This hotel is in a great position a short... More 

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear guest, Thank you so much for your wonderful review on our Resort Poinciana SSH. We are so pleased to see that you were very satisfied with the services offered; I will make sure the team is briefed on your wonderful review and very kind words. We look forward to welcoming you back for another non forgettable holiday in the... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 25, 2015

This place is very tired and needs a little attention. The first night here we could not open our balcony door but the staff quickly resolved it. However the safe in the room didn't work and again staff solved the problem but we just got tired of all the issues and tried to enjoy our stay. Unfortunately our room was... More 

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear guest, We are disappointed that your holiday did not meet your expectations on several levels although. Especially about the renovation which already is run under our plans in the moment and thank you for your positive comments regarding food and staff We will be looking closely at your review so that we can attend to any deficiencies we may... More 

Chatillon-sur-Indre, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

just returned from 16 days at the Poinciana, at first glance i was disappointed with the finishing it made it look tired, but its not billed as 5 *. I have just loved it !! the view from our balcony couldn't have been better, sunrise over Tiran island, the gardens were in full flower and quiet n peaceful, the food... More 

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear guest, Thank you so much for your wonderful review on our Resort Poinciana SSH. We are so pleased to see that you were very satisfied with the services offered; I will make sure the team is briefed on your wonderful review and very kind words. We look forward to welcoming you back for another non forgettable holiday in the... More 

Hastings, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 30, 2015

My husband and i stayed here with our friends in May 2015 for 12 days. Good things about the hotel - our room number 310 was amazing. Very clean and comfortable. The sheets and towels were changed every day, and the room left clean and tidy. The view from our veranda was stunning. We loved to just sit there looking... More 

Was this review helpful? Yes 3
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear guest! Thank you so much for your review on our Resort Poinciana SSH. We are so pleased to see that you were very satisfied with the services offered; I will make sure the team is briefed on your wonderful review and very kind words. Regarding your comments about the food - we already change menu. Also we change our... More 

Basingstoke, United Kingdom
2 reviews
5 of 5 stars Reviewed May 17, 2015

Going back for two weeks 30th May. Have enjoyed every visit to this hotel. On our last visit we were met at reception by a few of the staff we had met on previous holidays. They had waited to see us as they were off duty. Since our first visit the hotel has changed a lot, and for the better.... More 

Was this review helpful? Yes
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relations Officer Poinciana Sharm Resort &... More 

Basingstoke, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 17, 2015

My past reviews of this hotel and staff are 5*****, to be honest you make your own holiday.. I Dont need to pay for a 5 star hotel when the Staff at The Poinciana Sharm treat me like 5 STAR.. I could not ask for more, this is my 5th time and will be leaving on the 30th May 2015... More 

Was this review helpful? Yes
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relations Officer Poinciana Sharm Resort &... More 

Milton Keynes, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 15, 2015

Just returned from our 3rd stay at the poinsiana. Another great holiday. This time we brought the rest of the family. They loved it. The staff are so helpful and cant do enough for you. The hotel could do with some T L C as is looking a bit tired but our room was clean. We had fresh flowers every... More 

Was this review helpful? Yes 1
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relations Officer Poinciana Sharm Resort &... More 

Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 15, 2015

Well , firstly this hotel uses about three different names so was almost impossible to find, when we eventually arrived it was not as described in the advert ie. It is not on the beach as stated ,, The rooms are very scruffy and worn, we only stayed with an upgrade (we don't expect touch we have been to Egypt... More 

Was this review helpful? Yes 3
Saleh T, Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, We welcome all reviews, long or short and we are delighted that you took the time to write in with your feedback. We are disappointed that your holiday did not meet your expectations on several levels although. However, it is particularly strange that you were not so impressed with the staff as you would have seen so many... More 

Travelers are raving about these Sharm El Sheikh hotels

Galashiels, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 14, 2015

Home from another fantastic holiday at this lovely hotel. It's so relaxing. The staff can't do enough for you to make sure you have a totally enjoyable holiday. Mohammed & Ali look after you very well at the Relax pool during the day then in the evening Safwan takes very good care of everyone at the Active pool bar with... More 

Was this review helpful? Yes
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relations Officer Poinciana Sharm Resort &... More 

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