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Poinciana Sharm Resort & Apartments

Om el Sid - Hill | El Hadaba, Sharm El Sheikh 4545, Egypt
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Poinciana Sharm Resort & Apartments
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Poinciana Sharm Resort & Apartments
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593 reviews from our community

Traveler rating
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    156
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just back from a ace holiday at the Grand Sharm hotel (Poinciana) clean good location with shops bars and restaurants then this is the place. If you are looking for 5* then stop reading now not the place for you. The hotel staff makes the holiday. Safwan the barman is ace loves the ladies in a fun away and so... More 

Was this review helpful? Yes
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us and we are looking forward to when you come to our sunny Poinciana for the thirteenth time. We will do our best regarding your requests. Best Regards, Guest Relations Officer Poinciana Sharm Resort... More 

Chatham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent another 4 weeks at this hotel feb-march 2015.Enjoyed the freedom to walk and explore the area around El Hadaba.It is a lovely place with cliffs and beaches in abundance. The hotel taxi is cheap and reliable to visit the old town and market also Naama bay is a short ride away.The hotel and staff are excellent with a good... More 

Was this review helpful? Yes 1
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relations Officer Poinciana Sharm Resort &... More 

Launceston, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay lovely staff !!!! best bar man is Safwan fun and happy hard worker thank you again :) .......................................have some fun with the great staff a laugh a minute and served in a flash ........ great holliday .

Was this review helpful? Yes 2
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relations Officer Poinciana Sharm... More 

Blackpool, United Kingdom
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this was my 2nd visit here 1st one was xmas 2013,what was nice was a lot of the staff are still the same.we stayed in 345 a ground floor room and our friends were next door as per my request.the room was spacious and had a nice terrace.the cleaner was always around making sure everything was alright.the room was newly... More 

Was this review helpful? Yes
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relation Manager More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 31, 2015

we stayed here for 2weeks 3rd of March , 2 teenage boys and 11 year old girl yes needs renovating lick a paint ... But the staff crnt do enuff for you manners cost nothing , some guests were very rude but that has nothing to do with the hotel. There wasn't much entertainment at the time but u crnt... More 

Was this review helpful? Yes
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relation Manager More 

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

Great service and friendly staff. Food as expected and hotel needs renovation but we would still go back next year. We enjoyed our stay and the quiet pool was really relaxing. Met some amazing people and really enjoyed our stay.

Was this review helpful? Yes 2
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relations Officer Poinciana Sharm... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

Convenient location! A large area with greenery and flowers! Delicious and varied food! And the biggest plus of the hotel -- a responsive, sensitive, always smiling and ready to help staff !!! Special thanks to Ahmed, David and Ricco!

Was this review helpful? Yes 1
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, Thank you for posting your feedback about our hotel on Trip Advisor page. All our team happy, that in general you had a good time with us. We hope, that you will be back again and have another holiday with us and we will do our best to make it enjoyable. Best Regards, Guest Relation Officer Poinciana Sharm... More 

barnsley
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 27, 2015

My partner and I went to the Poinciana for a 10 day holiday, couldn't believe how run down it was! The restaurant was in my opinion, not up to standards at all, we had to eat something, as it was allinclusive,my partner took me for my 60th birthday, 3 days into our stay I came down with as everybody thought... More 

Was this review helpful? Yes 1
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, Thank you for posting your feedback about our hotel on Trip Advisor page. Reference to your comment salmonella, we would like to share some facts with you, First we did not register any complain or even comment from your side during the stay regarding the food or even the room, however we would like to inform you that... More 

Chelmsford, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 26, 2015

First impressions of the resort weren't great overall. When we arrived the patio doors didn't lock so they could be accessed easily from outside and the safety deposit box didn't work either. This was eventually fixed but we were really disappointed by the response of the management team. The good things: The general staff overall are really helpful and friendly.... More 

Was this review helpful? Yes 1
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear guest, Thank you for posting your feedback about our hotel on Trip Advisor page. Normal procedures before any arrival, to make sure that room is clean, tidy and everything is functioned well. Through housekeeping manager and guest relations as well to make sure that everything done well so terrace door was normally working and safe box was working but... More 

Weston-super-Mare
Top Contributor
81 reviews 81 reviews
23 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed February 18, 2015

This hotel is meant to be 4 star but in some ways it's more like 2 star. The first thing I noticed when I checked in was the stink from the toilets close to the reception desk! Luckily the problem didn't occur again, but it certainly gave me a bad impression on arrival. The layout of the hotel is good,... More 

Was this review helpful? Yes 2
Saleh T, Guest Relations Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, Thank you for posting your feedback about our hotel on Trip Advisor page. Our team is glad that you had a great holiday at Poinciana Sharm Resort & Apartment and we would like to see you here again. About the stink from the toilets close to reception desk – it is impossible, because the housekeeping clean it every... More 

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