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Poinciana Sharm Resort & Apartments

4.0 of 5 Om el Sid - Hill | El Hadaba, Sharm El Sheikh 4545, Egypt
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Poinciana Sharm Resort & Apartments
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Poinciana Sharm Resort & Apartments
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564 reviews from our community

Traveler rating
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    87
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    154
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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  • English first
  • French first
  • German first
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  • Polish first
  • Russian first
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    (564)
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    (123)
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Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Having had three holidays at Poinciana We can honestly say it's a great place to stay. Our last visit was in Nov this year and once again our 'family' looked after us very well. We have already booked to return in June 2015. Yes there are a lot of Russians and yes some get loud after a few too many... More 

Was this review helpful? Yes 1
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guest, First of all, all team of our hotel would like to say thank you for you 3rd visity of Poinciana Sharm Resort & Apartment and for posting such positive, warm feedback about it on TripAdvisor page. Thank you for your words about our staff, because, really our main task to make you stay enjoyable. Also we appreciate your... More 

Clacton-on-Sea, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi just returned from two weeks holiday with my wife and grown up daughter excellent hotel room 123 very good but slightly shaded would be great in summer restaurant food great music around main pool was massively to loud had to keep room doors closed so as to be able to hear tv in afternoon and evening we decided to... More 

Was this review helpful? Yes 2
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting your feedback about our hotel on TripAdvisor page. It is a pleasure for our team to know, that you had a good holiday with and enjoyed all our facilities - location of the hotel, food in the restaurant, service and attitude of our staff, cleaning of your room. Regarding you note, that next time... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

First time in Egypt and made to feel very welcome all staff were pleasant and the animation team made our daughter feel like a little princess,alyssa sends her luv david rozek you made my week 1 to remember thanks still never learned a word of Russian keep up the good work guys+girls 👭

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Customers, Thank you for visiting of our hotel and share you opinion about Poinciana Sharm Resort & Apartment on TripAdvisor page. Great, that you spent a nice time with our team and satisfied with all our hotel services. Thank you for all warm words about our animation team - we will deliver it to them. Also we will send... More 

Glasgow, United Kingdom
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 22, 2014

My friend and I visit Egypt twice a year which we have did for the past 6 years, so we know what to expect from the hotels ....which can I say we have never had a bad hotel in 6 years until we stayed at this on ......OMG were do I start ....this hotel was hell on earth......the food was... More 

Was this review helpful? Yes 8
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, thank you for posting your comments about Poinciana Sharm Resort on TripAdvisor page. You gave a title for yor review "Shear nightmarel", please kindly not, our hotel it is not a "Shear nightmare". Yes wev have system that we do not offer bottled water, but we did not say to any travel agents, our partners, that we offered... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 22, 2014

Ive stayed at this place 2 times now and i can say i have enjoyed both stays wonderful staff very friendly and helpful 4 all you people who are moaning about this place what do u expect 5 stars hilton in u.k lol cum on guys ur in egypt not park lane london so if thats what ur looking 4... More 

Was this review helpful? Yes 2
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Customers, Thank for the second visit of our hotel and posting such warm comment about it on TripAdvisor page. We are happy, that you had excellent stay and enjoyed our beach, cleaning service, attitude of the staff, location of the hotel in general. Also we would like to thank you for you understanding and support. We hope, that you... More 

Torquay, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2014

This is just my dream place so helpful so laid back so much sunshine and of course the staff , on arrival the Welcome back is so nice from Mario and reception staff , to Mohmmmed at the bar a smiling freindly greeting also Safwan everytime tarzan and gemma smiling ready to greet us to my lovely Ahmed restaurant food... More 

Was this review helpful? Yes 2
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Reviewers, Thank you fpr posting your warm review abput Poinciana Sharm Resort & Apartments on TripAdvisor page. You are coming to us not once and you know already everything about the hotel and as always it is pleasure for us to make for you enjoyable stay. All our team would like to say thank youy for all your warm... More 

peterborough , uk
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 13, 2014 via mobile

To be honest certain things probably do want a bit of tic but we had a couple of phone calls to the room to make sure was ok and if we needed anything the cleaner but some black out blinds up everyone was polite I would defo return if there were less Russians

Was this review helpful? Yes
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, Thank you for posting your feedback about our hotel on TripAdvisor page. All our team happy, that in general you had a good time with us. Regarding your comment about black blinds - we will take it in consideration. We hope, that you will be back again and have enother one holiday with us and we will do... More 

Wolverhampton, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 9, 2014

Please DO NOT be taken in by the photographs. There are no rooms resembling what is on offer. There is no attached beach. If there are any rooms which remotely look like what is advertised then we did not see any. On arrival we were told we could purchase water. The room was dirty,and we kept our beach shoes on... More 

Was this review helpful? Yes 2
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Guests, thank you for posting your feedback about about Poinciana Sharm Resort on TripAdvisor page. We respect your opinion as a customer. We did not announce to any travel agent - our parthner, that we are located directly on the sea coast. We mentioned, taht we are second line, so if someone did not inform you, it is not... More 

rotherham
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 7, 2014

We recently stayed at this for two horrible weeks.We arrived late at night after travelling for 14 hrs and where offered nothing but a bottle of water at a cost of £2.the reception area was dark dismal and dirty our room did have a sea view if you count a small strip of sea on the horizon as a sea... More 

Was this review helpful? Yes 3
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear guests, thaank you for posting you comments on TripAdvisor page. We respect any feedback from the customers. First of all, reception area is small, but not dark and dirty. Your room was asea view room of the hotel on the second line. Regarding the milk - for each meal, breakfast, lunch and dinner we have pot with milk on... More 

ginahern
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 4, 2014

This place should be shut down.........it supposedly has been refurbished but if that's the case and I was the owner I would ask for my money back. The rooms are shoddy at best (that's putting it politely). The food provided I wouldn't even give to my worst enemy and even the fact you generally had to clean the plate and... More 

Was this review helpful? Yes 3
Saleh T, General Manager at Poinciana Sharm Resort & Apartments, responded to this review

Dear Customers, Thank you for posting you feedback on TripAdvisor page. Any comment is important for us. First of all, regarding your comments about the food - at the same time we had near 60 British guest and noone complained about the food.And you can read other review from the same period. Also we have very system regarding hygiene level... More 

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Additional Information about Poinciana Sharm Resort & Apartments

Address: Om el Sid - Hill | El Hadaba, Sharm El Sheikh 4545, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Poinciana Sharm Resort & Apartments 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Grand Sharm Resort And Apartment
Grand Sharm Resort & Apartment Hotel Sharm El Sheikh
Creative Grand Sharm Hotel
Creative Grand Sharm Resort
Hotel Style:
#84 Top resorts Hotel in Sharm El Sheikh
#116 On the Beach Hotel in Sharm El Sheikh
#116 Luxury Hotel in Sharm El Sheikh

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