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Mexicana Sharm Resort

Om El-Seid Hill, Sharm El Sheikh, Egypt
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Mexicana Sharm Resort
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Mexicana Sharm Resort
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1,051 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milton Keynes, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Apart from the large conference that was booked into sharm this hotel was a very relaxed venue to stay in. Cannot remember all names (old age) but all staff were very friendly and helpful and always had a smile and a friendly natter. Spa prices and the way business there is handled is very shoddy and when we cancelled booking... More 

Was this review helpful? Yes 1
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear valued guest, Warmest greetings from Mexicana Sharm Resort. I would like to thank you for your recent review and am pleased that you found the hotel to be both relaxed and friendly during your stay. You commented on your Spa experience whilst staying in the hotel, which prompted me to speak with the Spa manager, as our aim is... More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

First time at Mexicana. We have been to better hotels in Sharm but thouroughly enjoyed our stay. The easiest way to rate this hotel is..GREAT.GOOD. NOT SO GOOD. WIERD. GREAT - the staff were very helpful and friendly. Thanks to Mohamed who cleaned our room every day and left some wonderful towel art. Great to come into your room after... More 

Was this review helpful? Yes
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear Valued Guest, I would like to cordially thank you for your summary referring to your recent stay at the Mexicana Sharm Resort. We are glad that our resort’s facilities were satisfying and you enjoyed your stay. We also appreciate your ideas and suggestions with a view to making improved facilities and hope you will notice changes we have made... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel isn't perfect but you arent paying £150/night that you can in some places. The ood isnt London Michelin star quality but it is always very varied and there is always something nice (unless you just want pie and pizza and chips every day - in which case you should go to Butlins). The staff are really great -... More 

Was this review helpful? Yes 1
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear valuable guest, Wishing you a very pleasant day from Sunny Mexicana Sharm Resort. We are thrilled that you enjoyed your holiday with us, and would like to thank you for your positive comments. Your 5 out of 5 star rating and valuable feedback, will allow us to do this. We pride ourselves on good customer service so I am... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

This is my second trip here and I must say I enjoyed it more. As the staff remembered me the greeting from them was so welcoming. The room was clean and comfortable. If I had any problems they would rectify it asap. Animation team has changed for the better and they are more friendly. Mohamed from the old animation has... More 

Was this review helpful? Yes
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear Valued Guest, I would like to cordially thank you for your very positive summary referring to your recent stay at the Mexicana Sharm Resort. We are glad that our resort’s facilities and services were satisfying and you enjoyed your stay. The team will be delighted you have recognized their great efforts. Once again, we thank you for your recommendation.... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

had a lovely stay at the mexicana for the second time.The staff were fantastic as usual very helpful all of them could not do enough for us.it was nice to see a new general manager and his family on site at all times also welcomed you everytime he saw us.Only thing it was missing was entertainment in the evening,s .mind... More 

Was this review helpful? Yes
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear Valued Guest, Warmest greetings from the sunny Mexicana Resort Sharm el-Sheikh. Thank-you very much for your kind comments and the “5 out of 5 - excellent” rating you gave our beach resort. We really appreciate your support and the team will be delighted you have recognized their great efforts. We look forward to having the pleasure of welcoming you... More 

Peebles, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A Scottish couple called Ali and Paula suggested we try this hotel after had two poor hotels on our last two dive trips. We were really nervous about it but we are so glad we went. This was our best trip to Sharm ever. The manager and reception staff are so polite and helpful. The food isnt 5* but it... More 

Was this review helpful? Yes
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear valuable guest, Wishing you a very pleasant day from Sunny Mexicana Sharm Resort. We are thrilled that you enjoyed your holiday with us, and would like to thank you for your positive comments. We pride ourselves on good customer service so I am pleased to hear that the team meet and exceeded your expectations, I will take great pleasure... More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 4 days and throughly enjoyed it, all the staff were extremely friendly and made our stay an absolute Pleasure!as another guest said, there are better hotels but the staff make up for that here, most of them have been there along time. The food wasn't fantastic but edible, but I think it had alot to do with... More 

Was this review helpful? Yes
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear Valued Guest, I would like to cordially thank you for your very positive summary referring to your recent stay at the Mexicana Sharm Resort. We are glad that our resort’s facilities and services were satisfying and you enjoyed your stay. The team will be delighted you have recognized their great efforts. Once again, we thank you for your recommendation.... More 

Contributor
17 reviews 17 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stay for 3 weeks, and I was thinking to change it form the first night when I enter the hotel I was shocked, it was dark and hot even thou there was three persons at the reception. only one was doing his job and the rest did noting. after more than 20 min they start to deal with... More 

Was this review helpful? Yes
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear valuable guest, Wishing you a very pleasant day from Mexicana Sharm Resort. Myself and my team members are always looking to improve and guest feedback to allows us to evaluate any problems and make the required changes. We are currently making changes in the resort, I promise you a lot of changes should you visit with us again, preciously... More 

portsmouth england
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Mexicana for 9 days with a friend which was our first visit to Sharm. We originally were meant to be staying in another hotel but the booking was changed by the operator at the last minute and we were offered the Mexicana as an alternative. We decided to stick with Mexicana ( couldn't be bothered... More 

Was this review helpful? Yes
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear valuable guest, Wishing you a very pleasant day from Sunny Mexicana Sharm Resort. I am pleased that overall you enjoyed your visit to the Mexicana. Whilst it is great to get positive reviews, we also appreciate your valued opinion on area's that need improvement , as this enables us to make any necessary changes. As you mentioned in your... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The Mexicana hotel was really lovely place but the only thing what let me done was the shower its was dirty and was full of flies plus meal times were annoying 7 till 9 breakfast dinner time 1 till 3 and evening meals were 7 till 9 and had not inbetween snacks if you missed them also the bar wasn't... More 

Was this review helpful? Yes
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review

Dear Valued Guest, I would like to cordially thank you for your summary referring to your recent stay at the Mexicana Sharm Resort. We are glad that our resort’s facilities were satisfying and you enjoyed your stay. We also appreciate your ideas and suggestions and are currently reviewing the size of the glasses that we offer to our guests, hopefully... More 

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