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Grand Rotana Resort & Spa

5.0 of 5 Sharks Bay | P.O.Box:296, Sharm El Sheikh, Egypt
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Certificate of Excellence 2014
Grand Rotana Resort & Spa
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Grand Rotana Resort & Spa
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897 reviews from our community

Traveler rating
    512
    228
    83
    44
    30
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224
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Contributor
19 reviews 19 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel , great staff , good food . Stayed on a half board basis . Nothing was too much trouble for the staff . We had a very big room that over looked the beach , lovely views . We also got points on a card for being a Tirana member which enabled us to get a good discount... More 

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Yanbu, Saudi Arabia
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 5 days with my family at Grand Rotana at Sharm Elsheikh it's a wonderfull place everything was amazing rooms are clean tidy and has a beautifull view (garden and sea), food in resturant is excellent my children enjoyed warm water swimming pool and free games, free soft drinks was everywhere . My wife and me enjoyed jacuzy we... More 

Was this review helpful? Yes 3
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mr. Mahmoud, I was delighted to receive your comments regarding the service and hospitality provided by our team members. We place great value on your custom, and your continued relationship with Rotana. We look forward to welcoming you once more to Grand Rotana Resort & Spa or any of our Rotana Family of Hotels in the near future. Sincerely,... More 

Perth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have been to sharm on several occasions for our family vacation all to different hotels trying to find the perfect resort.The Grand Rotana met all our requirements and much more. The staff at reception are excellent, house keeping excellent, waiting staff are so attentive, pool staff just great, animation team really friendly. The hotel is very clean, food excellent,... More 

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GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mr. John, I would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guests. I will be sure to pass on your comments to our team and share the good feelings you have experienced. Mr.... More 

Cairo, Egypt
Contributor
13 reviews 13 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was there last 5 days my room was standard sea view in section 2 my reservation was all inclusive, ,, it was great, clean everything as expected and the design of the resort was so nice and most of employees are great.

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GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Ms. Louly, We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guests. I will be sure to pass on your comments to our team and share the good feelings you have experienced. Such... More 

Beirut, Lebanon
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Im there for the second day of my honeymoon and i am already pissed off with the bad service..there is an egyptian group and all staff are busy serving them!! Im really disappointed most of the staff are unfriendly being overloaded!! i wpuldnt recommend the beach either..romantic location not for families as its totaly secluded from any surrounding outing or... More 

Was this review helpful? Yes 4
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mrs. Shrina, Thank you very much for choosing to stay at Grand Rotana Resort & Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We read your comments, in which you express your dissatisfaction of the manner and attitude with... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Me and my other half went for a week 8th jan to 15th 2015 and I can't honestly fault alot, the staff are amazing really welcoming and will bend over backwards to make sure you are happy weather its for tips or not which I really don't think it was there were just genuinely nice people I even have 3... More 

Was this review helpful? Yes 1
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Sir, We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guests. I will be sure to pass on your comments to our team and share the good feelings you have experienced. We place... More 

Cairo
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is expensive and thus one expected a certain level of quality in everything: # Room batgroom and buildings are absolutely fabulous # Beach and snorkeling, beach snacks, towels etc... are all excellent really. Specially corals are magnificent. # Its very annoying that although on all inclusive you can only have one bottle of water per day for your... More 

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GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Our Dear Guest, Thank you very much for choosing to stay at Grand Rotana Resort & Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We read your comments, with great concern. Please accept our sincere apologies for not delivering the... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel three times now. Once in 2006 with my family and twice in the last year with a friend. I am a very seasoned traveller when it comes to Sharm and have visited this area about ten times in the last few years and have stayed in various hotels all around Sharm. This is a... More 

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GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Our Dear Guest, Its our honor to have you as our dearest and loyal guest and we hope that our hotel will be always be your second home. We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for... More 

Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 21, 2015

i enjoyed to the max. and i hope to come back again \ the most amazing thing about this hotel is the staff , they are very helpful and smile all the time . the restaurant is good .the steam room is great, sauna was lovely , Animation team is ok

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mr. Ahmed, I was delighted to receive your comments regarding the service and hospitality provided by our team members. I would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guests. I will be sure... More 

Beirut, Beyrouth, Lebanon
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2015

i stayed there 5 days including new year's 2015, and it was a very nice experience ,nothing at the hotel is frustrating , pleasant check in , very helpful staff very nice always smiling , i had a sea view room which is great , near everything almost , the resort is huge having many restaurants , shisha bar, diving... More 

Was this review helpful? Yes 2
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Ms. Pascale, Thank you for your kind words and we would like to assure you that your comments will be shared with all concerned departments. we hope to see you again very soon. Regards, Azmi Sami More 

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Additional Information about Grand Rotana Resort & Spa

Address: Sharks Bay | P.O.Box:296, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Rotana Resort & Spa 5*
Number of rooms: 526
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Orbitz, Despegar.com, Hotels.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Grand Rotana Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Rotana Resort And Spa
Grand Rotana Hotel Sharm El Sheikh
Grand Rotana Sharm El Sheikh
Hotel Style:
#20 Business Hotel in Sharm El Sheikh
#37 Spa Hotel in Sharm El Sheikh
#38 Top resorts Hotel in Sharm El Sheikh
#45 Romantic Hotel in Sharm El Sheikh
#51 Luxury Hotel in Sharm El Sheikh
#54 On the Beach Hotel in Sharm El Sheikh
#61 Family Hotel in Sharm El Sheikh

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