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Grand Rotana Resort & Spa

Certificate of Excellence
Sharks Bay | P.O.Box:296, Sharm El Sheikh, Egypt
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Grand Rotana Resort & Spa
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Grand Rotana Resort & Spa
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909 reviews from our community

Traveler rating
    520
    231
    83
    45
    30
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226
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
  • All months
    (909)
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Not being able to find an independent resort, we went for the Rotana (about 10 mins from sharm airport) based on the brand's its overall reputation in the middle east. we got a very good price via travel republic for a weeks "ultra all inclusive" with a room overlooking the red sea. this allowed us to get all our meals... More 

Was this review helpful? Yes 1
Derry, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my second visit to the Grand Rotana and it did not disappoint. I had a leg injury so the escalators were a godsend and I asked Mohamed the Reservations Manager for a room near the infinity pool and he was as accommodating and made sure I was comfortable. . It was just as before, lovely rooms, lovely staff... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the best holiday to me, i arrived at the hotels at 8:30 am and easily check in had been carried out ,very friendly professional staff ,my room is pool view,it have fantastic view,the food was delicious ,animation team was friendly with our kids but the night shows may need some improvements ,the hotel have fantastic gym finally i hope to... More 

Was this review helpful? Yes 1
Ambleside, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Unfortunately I was in business therfore did not get to use the whole facilities, however, what I did use was amazing! The rooms were clean and tidy with excellent hygiene. There were numerous restaurants to use. Unfortunately again I did not get the chance to dine in them all, however the restaurants I used were great. Good food and well... More 

Was this review helpful? Yes 1
Doha, Qatar
1 review
4 of 5 stars Reviewed 2 weeks ago

The complex was designed generously. From the reception it's 4 floors with escalators to the pool area. Unfortunately worked the escalators during our stay not! Therefore, it was very difficult with our stroller to achieve the main restaurant. The staff is friendly. Unfortunately it does not work 100% with the service. The drink was brought to us always at the... More 

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Abu Dhabi, United Arab Emirates
Contributor
14 reviews 14 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, friendly staff, great snorkeling, good service on all inclusive. Hotel attracts a majority Eastern European clientele. Silk Road Asian restaurant was super enjoyable with great menu and only 20USD extra on top of all inclusive. Pool was cold during February and conditions were windy but that is normal this time of year. The Jacuzzi pool was warmer... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Me and my wife had awesome honeymoon in grand rotana,as soon as we arrived we got nice welcome with hot face towels and refreshing cold drink, the receptionist was friendly and quick to give us room as we was heading to our room i mentioned that we was are here on our honeymoon they told us to wait and cancelled... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited with my partner in January. Was a little sceptical at first with the all inclusive deal - I imagined the food to be bland and poor but was pleasantly surprised. A note to some - If you are expecting chips, sausage and chicken nougats, you'll be disappointed. There were a great selection of salads, cheese, breads, fish and meat... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We went on a family trip last weekend. Food was terrible as we had full board/soft all inclusive. Breakfast was average Lunch and dinner almost same food no variety and a terrible food display. Snacks very poor. Not to mention the waiters were not friendly at all and always frowning. Housekeeping also wasn't professional at all. I wouldn't recommend to... More 

Was this review helpful? Yes 4
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mrs. Salam, Thank you very much for choosing to stay at Grand Rotana Resort & Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We read your comments, with great concern. Please accept our sincere apologies for not delivering the... More 

Senior Contributor
21 reviews 21 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Beautiful hotel , great staff , good food . Stayed on a half board basis . Nothing was too much trouble for the staff . We had a very big room that over looked the beach , lovely views . We also got points on a card for being a Tirana member which enabled us to get a good discount... More 

Was this review helpful? Yes 1
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mrs. Shortland, We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guests. I will be sure to pass on your comments to our team and share the good feelings you have experienced. Mrs.... More 

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