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Sunrise Island Garden Resort


Hotel class 4.0 of 5
Shark Bay | (Formerly Maxim Plaza and Garden Resort), Sharm El Sheikh, Egypt
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Reviews you can trust

73% Recommend
4.0 of 5 stars 331 reviews
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1 of 5 stars
unhappy-girl25   1 contribution
london
Nov 13, 2009 | Trip type: Couples New

This was by far the worst holiday we have ever had.The staff were not at all friendly, the only one we found to be ok was the cleaner. The food was horrible, im sure prison food would taste better, in fact i only ate in the resturant 3 times the rest of the time we ate out, you could walk... more

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2 of 5 stars
WelshJulie   2 contributions
Wales
Nov 13, 2009 | Trip type: Couples New

First impressions of this hotel was very good, spacious accomodation and a very warm welcome by staff. However, we had to make several complaints to guest relation lady who was not at all interested in our complaints. Complaint number 1 was the letching of the pool side workers(all male) who would openly stop working and stare at my body even... more

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4 of 5 stars
emmajfo   1 contribution
oxford
Nov 11, 2009 | Trip type: Couples New

This hotel is more like a 4 star than a 5. The location is good and the snorkelling from the sister hotel (5mins walk) is amazing! The hotel has great pools and we never had any trouble getting a sunbed at any time of the day! I really cant see what problems people have had with the entertainment! it was... more

Management response from
island garden, Manager

we are glad that you did enjoy your Holiday & we thank you for your feedback wishing to see you soon again in one of our Resorts also we would like to mentioned that our hotel rated a 04 star and all retailer are selling us as a 4 star hotel not 05 star

never again
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1 of 5 stars
jimforbes   23 contributions
York, United Kingdom
Nov 8, 2009 | Trip type: Family New

this is truley the worst place to stay, all drinks in plasic cups even in the bar. they run out of things all the time like vodka, sprite, cola. the food is the worst i have ever had at an all inclusive. Mc Donalds deliver! more

Management response from
island garden, Manager

first We would like to express our regret that you didn't enjoy your Holiday concerning negative points we would like to give the following comments: - We are using Plastic cups only in open air areas for safety reason - we have a 14 days Rotation system for our Lunch & Dinner buffet - 2 a la carte Restaurant (BBQ...

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4 of 5 stars
tangerinearmy   1 contribution
blackpool
Nov 7, 2009 | Trip type: Family New

having returned for a secound time we found the sunrise island garden just as good as our previous visit,within minutes of arriving we were recognised and given a great "welcome home" and that is what it felt like.the hotel is a egyptian 4* but this does not mean it is the same as a uk 4* that said it is... more

Management response from
island garden, Manager

we are so glad that you did enjoy your Holiday & we wish to see you soon again in one of our Resorts Thanks again for your feedback

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4 of 5 stars
geocruise   1 contribution
somerset
Nov 6, 2009 | Trip type: Family
1/1 found this review helpful

We have just arrived back from the Sunrise Island Garden after an 11 night stay. On arrival and throughout the holiday we were well looked after by everyone. The staff were friendly and always happy to help. On arrival we did agree the bathrooms could do with a refurb, they were clean but alittle scruffy, but the rooms were spacious... more

Management response from
island garden, Manager

we thank you for your feedback and we are so happy that you did enjoy your holiday, wishing to see you soon in one of our resorts.

loved it x
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4 of 5 stars
nicolpeterswife   1 contribution
southampton
Nov 6, 2009 | Trip type: Family
0/1 found this review helpful

i enjoyed my time here very much,the children where happy.food was good,entertainment not so much.the staff where great one in perticular.peter if you see this i had a great time ill be back soon.xxxx more

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5 of 5 stars
ady1000   1 contribution
Stockport
Nov 4, 2009 | Trip type: Family
2/2 found this review helpful

We have just returned from our first family holiday together, 7 days of pure relaxation and fun. This was our first trip to Sharm el Sheikh and the Sun Rise Island Garden resort did not dissapoint, infact it was better than we could of ever imagined. We are a young couple aged 28 and 29 with a 4 year old... more

Management response from
island garden, Manager

we thank you for your feedback and we are so happy that you did enjoy your holiday, wishing to see you soon in one of our Resorts

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4 of 5 stars
Podolskifanclub   1 contribution
Leicester
Nov 1, 2009 | Trip type: Friends getaway
3/3 found this review helpful

I went here Oct 9th - 23rd with a friend and we shared a twin room (Room 520 to be exact) Room - The room itself was reasonably spacious with plenty of closet space, a free safety deposit box and great air conditioning. The balcony overlooked the gardens and you could see the airport off in the distance. My only... more

Management response from
island garden, Manager

we are glad that you did enjoy your holiday and we hope to see you soon in one of our Resorts

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2 of 5 stars
cathy_1234_1   2 contributions
UAE
Oct 25, 2009 | Trip type: Couples
1/3 found this review helpful

Since the moment we entered this hotel, we felt that the staff wasn't really friendly or helpful.Although the hotel is rated as 4 star, we don't think it truly deserves it.The room we got was very old and not something that we had expected! The first evening we had dinner at the restaurant, we discovered that the food wasn't nice.The... more

Management response from
island garden, Manager

we are sorry that you didn't enough your holiday and we thank you for your feedback

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Sunrise Island Garden Resort Also Known As

  • Sunrise Island Garden Hotel
  • Sunrise Island Garden
  • Hotel Sunrise Island Garden
  • Sunrise Island Garden Resort Sharm El Sheikh
Address: Shark Bay | (Formerly Maxim Plaza and Garden Resort), Sharm El Sheikh, Egypt