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Luna Sharm Hotel

3.5 of 5
City Council st, | Om El Sid Cliff, Sharm El Sheikh, Egypt
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Luna Sharm Hotel
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Ranked #189 of 226 Hotels in Sharm El Sheikh
A recent review
5 of 5 stars reviewed 3 days ago
said202 Cairo Governorate, Egypt
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518 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cairo Governorate, Egypt
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was my first time in sharm me and my family reservid the hotel from travel agant campany in cairo , it is 3* hotel very nice and clean it is not expencive at all to spend one week in Alexandria in 3* hotel will cost me more , staff are very nice speasial Reda from the restaurant food is... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2015

I was quite worried reading the previous reviews but decided to make a decision for myself. No this hotel is not all amazing 5 star luxury but that's not what we paid for, the rooms were big and clean and the food was basic you can't complain at the price you pay. The staff were very nice and made our... More 

Was this review helpful? Yes 3
Abdelmenem s, General Manager at Luna Sharm Hotel, responded to this review

Dear Carly T Thank you very much for your review! It is always helpful to know how your guests feel about their stay at our Hotel. “You get what you pay for” thanks a lot for that words although we never advice our self as luxury Hotel but unfortunately some guests think that with less money they will got high... More 

England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

I stayed in luna sharm it was the first time but It will not be the last time I will come next. Summer in luna sharm the staff is very nice very helpful room is big and very clean food is very nice the management team is very helpful so would like to thank them and hotel prices is very... More 

Was this review helpful? Yes 3
Abdelmenem s, General Manager at Luna Sharm Hotel, responded to this review

Dear Guest Thank you very much for your review! It is always helpful to know how your guests feel about their stay at our Hotel. We will be most glad to have you as our guest next time you visit Sharm. Best regards Abdelmenem Saad General Manager More 

Cairo Governorate, Egypt
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 19, 2015

booked 6 nights (24/01/2015) based on positive reviews,my mistake was not taking negative reviews seriously and considered them as individual experiences.after 7 hours driving from Cairo-Sharm we had worst two rooms I ever seen!Dirty sheets,pillow covers and bathroom.I requested to replace them in order to at least be able to sleep till morning,the room service guy-Ramadan-complained and told us"I didn't... More 

Was this review helpful? Yes 6
2 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 18, 2015 via mobile

We got to the hotel in the evening,food was ready well... If you could call it food my dog would turn his nose up at it!! Just under cooked chicken cold rice & some other slops of sorts, bread with no butter! Help your self to coffee from a small dirty table cracked cups watered down warm milk. Breakfast was... More 

Was this review helpful? Yes 6
London, United Kingdom
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

where to start??? Possibly the worst place I've stayed in ,I've been in better hostels than this place,bedding was yellow from previous years of use,electric shocks from light in room,mouldy shower curtain and smell of drain in bathroom,food was terrible,drinks even worse,,VERY unfriendly desk managers etc,pool is ice cold ...Egyptian music most of the day by pool played at ridiculous... More 

Was this review helpful? Yes 10
Abdelmenem s, General Manager at Luna Sharm Hotel, responded to this review

Dear paul s Many greeting from Luna Sharm to you, Please give us one more chance and we will do our best to be up to your expectation, unfortunately i was not in the hotel during your stay, I had been hired from beginning of 2015 and since that time a lot of things had been improved, Looking forward to... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

I stayed in luna sharm it was the first time but It will not be the last time I will come next. Summer in luna sharm the staff is very nice very helpful room is big and very clean food is very nice the general manager he is very helpful we had small problem with our room and he fixed... More 

Was this review helpful? Yes 2
Abdelmenem s, General Manager at Luna Sharm Hotel, responded to this review

Dear Guest Thank you very much for your review! It is always helpful to know how your guests feel about their stay at our Hotel. We will be most glad to have you as our guest next time you visit Sharm. Best regards Abdelmenem Saad General Manager More 

Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

My friends advised me to sped my honey moon in luna sharm as far it is not expensive hotel my concern it was because hotel is three stars but really we enjoying very much very romantic place in a good location rooms clean , food tasty staff is great

Was this review helpful? Yes 1
Abdelmenem s, General Manager at Luna Sharm Hotel, responded to this review

Dear Guest Thank you very much for your review! It is always helpful to know how your guests feel about their stay at our Hotel. We will be most glad to have you as our guest next time you visit Sharm. Best regards Abdelmenem Saad General Manager More 

Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

me and my wife can not forget our nice stay in Luna sharm last week of january 2015, as fr we are not Egyption but we worked in cairo we was looking for not expensive plase for our vacation ,Luna was the best yes it is 3* hotel but really very close to 4* we enjoyed Lunch in the pool... More 

Was this review helpful? Yes 1
Abdelmenem s, General Manager at Luna Sharm Hotel, responded to this review

Dear artumb529, Thank you very much for your review! It is always helpful to know how your guests feel about their stay at our Hotel. We will be most glad to have you as our guest next time you visit Sharm. Best regards Abdelmenem Saad General Manager More 

Staffs
Contributor
16 reviews 16 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 2, 2015

Travelled here in August, not impressed at 1st but great location. The General Manager was new and asked about our stay. Told him food was not up to standard and after that he made sure we had chips or whatever we asked for during our stay. Marko the animation bloke was good and did a good job with the equipment... More 

Was this review helpful? Yes 2
Abdelmenem s, General Manager at Luna Sharm Hotel, responded to this review

Dear biancohelen, Thank you very much for your review! It is always helpful to know how your guests feel about their stay and the hotel in general. I am sorry that your dining experience wasn't very enjoyable, but I do hope that you will give it another chance during your future visit and I hope that you will pleasantly surprised... More 

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