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Al Diwan Resort

Shark's Bay, Sharm El Sheikh, Egypt (Formerly Аль Диван Резорт)
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Al Diwan Resort
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380 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 3 weeks ago

A Cozy and comfortable resort , the staff are really friendly and helpful. The rooms are very spacious and well equipped . There are 2 swimming pools and private beach (5 minutes away from the resort ) with free shuttle bus

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Leverkusen, Germany
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 28, 2015 via mobile

Small old hotel far away from the town. The hotel is absolutely unclean! Even in the main restaurant I found lots of death flys beside the window. Pool is dirty. In the hotel discribt were written there's a kids club but there's not. Hotel personnel is very friendly and the housekeeping for the room is good but not in the... More 

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London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 26, 2014

It was the worst holiday of my life in terms of customer service, beer was worm and spirits was disgusting VERY LOW QUALITY. I made a complaint to the staffs at the bar and they said: we have no clue about alcohol cos we don't drink alcohol. i guess they supposed to provide good customer service to their customers. The... More 

Was this review helpful? Yes 4
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 21, 2014

Please don't visit this hell hole you will regret it, hated from the first 60secs of being here, please pick another hotel and this should be -3 star cost us a small fortune to get out, the food was awful the pool was falling apart, a couple of the staff was nice

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 31, 2014 via mobile

Looking on here I can't believe the hotel is still open! We arrived to see McDonald's being delivered which is never a good sign! The food was awful and reheated each day; I was ill the whole time. The pool grimey and the majority of the furniture broken. I am not the sort of person to complain, but please don't... More 

Was this review helpful? Yes 3
Sharm El Sheikh, Egypt
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 19, 2014

I would give this a 0 star but i can’t. i don't even know where to start. The drinks are warm and they give you plastic cups. When I went to go and eat there are flies everywhere. i saw a dead fly in my food. They save the leftovers for tomorrow. The toilet is disgusting. There was a cockroach... More 

Was this review helpful? Yes 3
Northampton, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 12, 2014

my family and my self went to this hotel in October 2012 it was not what we was expecting at all from the brochure or the fact it was soooo unclean and unsafe !!!!!!!! if any one has been to this hotel since then could you please confirm to me or am i going mad if 1 there was a... More 

Was this review helpful? Yes 7
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2014

Very tired looking place needs upgrading and a good repair team. Had real problems with my shower despite the chap coming twice to fix it. Although I booked as b&b I had the opportunity to buy lunch and dinner. Evening meals good choice and by the end of my 2 weeks the food was hot. Breakfast and lunch choices very... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2014

I have no idea why so many people complain after the holiday instead of during. We had a lovely time at the resort, yes on the first night the food was warm and after a word in the managers ear the food was hot for the duration, beer cold, rooms neat & tidy cleaned daily. The resort is a little... More 

Was this review helpful? Yes 2
Canterbury, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 19, 2014

I would recommend you choose another hotel. Stained bed sheets, Stained Towels, No hot water in some rooms, Poor food, Cold food, Food that looks like yesterday's reheated EVERY DAY, Lack of glassware, Dirty toilets, Cracked tiles on the floor, on walls, everywhere. This place needs a major overhaul. The sole redeeming factor is that some of the staff attempt... More 

Was this review helpful? Yes 4
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Room/suite (28)
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