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All 236 Sharm El Sheikh hotels

Al Diwan Resort

3.0 of 5 Hotel   |   Shark's Bay, Sharm El Sheikh, Egypt (Formerly Аль Диван Резорт)
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Al Diwan Resort
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36%
Ranked #214 of 236 hotels in Sharm El Sheikh
  • Reviews (375)
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375 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago NEW

It was the worst holiday of my life in terms of customer service, beer was worm and spirits was disgusting VERY LOW QUALITY. I made a complaint to the staffs at the bar and they said: we have no clue about alcohol cos we don't drink alcohol. i guess they supposed to provide good customer service to their customers. The... More

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1 review
1 of 5 stars Reviewed 1 week ago

Please don't visit this hell hole you will regret it, hated from the first 60secs of being here, please pick another hotel and this should be -3 star cost us a small fortune to get out, the food was awful the pool was falling apart, a couple of the staff was nice

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Looking on here I can't believe the hotel is still open! We arrived to see McDonald's being delivered which is never a good sign! The food was awful and reheated each day; I was ill the whole time. The pool grimey and the majority of the furniture broken. I am not the sort of person to complain, but please don't... More

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Sharm El Sheikh, Egypt
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 19, 2014

I would give this a 0 star but i can’t. i don't even know where to start. The drinks are warm and they give you plastic cups. When I went to go and eat there are flies everywhere. i saw a dead fly in my food. They save the leftovers for tomorrow. The toilet is disgusting. There was a cockroach... More

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Northampton, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 12, 2014

my family and my self went to this hotel in October 2012 it was not what we was expecting at all from the brochure or the fact it was soooo unclean and unsafe !!!!!!!! if any one has been to this hotel since then could you please confirm to me or am i going mad if 1 there was a... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2014 via mobile

Very tired looking place needs upgrading and a good repair team. Had real problems with my shower despite the chap coming twice to fix it. Although I booked as b&b I had the opportunity to buy lunch and dinner. Evening meals good choice and by the end of my 2 weeks the food was hot. Breakfast and lunch choices very... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2014

I have no idea why so many people complain after the holiday instead of during. We had a lovely time at the resort, yes on the first night the food was warm and after a word in the managers ear the food was hot for the duration, beer cold, rooms neat & tidy cleaned daily. The resort is a little... More

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Canterbury, United Kingdom
2 reviews
1 of 5 stars Reviewed February 19, 2014

I would recommend you choose another hotel. Stained bed sheets, Stained Towels, No hot water in some rooms, Poor food, Cold food, Food that looks like yesterday's reheated EVERY DAY, Lack of glassware, Dirty toilets, Cracked tiles on the floor, on walls, everywhere. This place needs a major overhaul. The sole redeeming factor is that some of the staff attempt... More

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Caerphilly, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 15, 2014

I travelled back from this hotel last week. Staff very helpful in certain situations. But please I would not advice this hotel. Food very poor put out around half 3 in the afternoon and not aloud to touch till 7pm (very cold). Rooms are shocking mine didnt have a boiler in to start of with until room was changed! but... More

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1 review
1 of 5 stars Reviewed February 7, 2014

All I can say about this hotel is don't go there most of the light fittings are broken electrical fittings are hanging out the sofa beds are in poor condition the toilets in reception are so bad you won't want to use them with the ceiling hanging down the food is usually cold & inedible the floor tiles round the... More

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Additional Information about Al Diwan Resort

Address: Shark's Bay, Sharm El Sheikh, Egypt (Formerly Аль Диван Резорт)
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Al Diwan Resort 3*
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Also Known As:
Al Diwan Hotel Sharm El Sheikh
Al Diwan Sharm El Sheikh

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Amenities

Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#137 On the Beach Hotel in Sharm El Sheikh #214 Business Hotel in Sharm El Sheikh
Hotel Class
Official Description (provided by the hotel)
AlDiwan Resort is a 3 stars deluxe Resort in Sharm ElSheikh that's owned by ElBanna Hotels & Resorts that works in the field of Tourism Investments under the umbrella of ElBanna Group, which is a well established diversified business structure that was found in 1980 by its Chairman Eng. Hassan ElBanna.AlDiwan is one of the most superior & successful 3 Stars Resorts in Sharm ElSheikh. Since its opening in Jan 2000, with the beginning of the new Millennium, our objective is to meet the international standards in ensuring a perfect stay for all our guests from all over the world. We meet our objective through Five main elements; Location, Design, Hospitality, Facilities & Quality.• The resort has a premium location in Shark's Bay, which is very near to the Airport & the Famous Soho Square in the same time. We are located exactly in the middle between the most two well known hot spots in Sharm ElSheikh; Neama Bay & Nabq Bay, 10 minutes away from any of them.• The unique Authentic Arabian design & architecture of the resort makes it a Spot by itself, where guests will experience the indescribable eastern spirit. • Hospitality which is the trademark of our staff, acts in parallel manner with the coziness of the place in making guests feel at home.• There are a lot of convenient facilities inside rooms & in public areas in the resort, to assure the comfort & satisfaction for our guests during their stay. • Last but not the least, is the highest standard of quality control by the management. In AlDiwan Resort, our beloved guests will feel & experience by themselves the uncompromised quality in all our services. ... more   less 
Number of rooms
152

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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