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Hilton Sharm Waterfalls Resort

Travelers' Choice award winner
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Ras Um El-Sid Cliff, Sharm El Sheikh, Egypt
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Hilton Sharm Waterfalls Resort
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5,052 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The Hotel is not the newest, but very clean. The bathrooms are in desperate need of renovation, but otherwise it is a perfect place with the most stunning house reef. The food was excellent and the staff the best one can hope for! Friendly, helpfully and cheerfully all members of the staff paid Attention to all our Needs and wishes.... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed at hilton sharm waterfalls it is very nice views , staff is always smily and service is highly performed and most nice. Department Is the restaurant tasty food and high variety Very good place , professional staff I am really grateful for every body there And I am planing to spend longer time. Inshallah next time 😊

Was this review helpful? Yes 1
Barnet, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Wonderful hotel, gorgeous rooms, helpful and polite staff, amazing pools and to die for beach cove which had amazing double mattresses and the wonderful attentive, helpful, funny Ahmed. The only reason we have not returned is the food; they really need to work on this it is not up to standard and very sloppy. I've been prompted to write this... More 

Was this review helpful? Yes 1
Maria A, Guest Relations Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear "debzA_11", Thank you for choosing to stay at the Hilton Sharm Waterfalls resort and for posting your review on our page. We were very glad to receive your positive comments on the service and hospitality extended by our helpful employees. This is what they love doing and your appreciation is very important to us. We have discussed your comment... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed at the Hilton between 16 July and 25 July. The staff were very helpful on arrival and made sure we found our room safely. We took a look around the resort which is very pretty although a little old. The food on the whole was horrific, the same every night the only saving grace was the breakfast with... More 

Was this review helpful? Yes 1
Maria A, Guest Relations Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear "Megan B", We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. The entire team of the Hilton Sharm Waterfalls team put a lot of effort to maintain the highest standards of service and to let our guests feel most valued and genuinely cared for. Our Executive Chef... More 

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I went to the Hilton Sharm Waterfalls in July with all my family. We had a wonderful holiday and stay at the hotel. The hotel itself is set in beautiful scenery, The numerous pools are stunning (we spent most of our time in the chillax pool) as its no under 16's which is a great idea. The rooms are fab... More 

Was this review helpful? Yes 1
Glasgow
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First time at resort and disappointed. Rooms were nice but bathrooms were tired. Hairdryer in room was cracked then stopped functioning and it took 3 days for replacement. Food was disappointment, main buffet was more or less the same nightly with only slight variation. Drinks, especially cocktails, were tepid with a couple of ice cubes at best. Grounds were nice... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

After visiting (and I must admit leaving not a brilliant review) Il Mercato hotel in May, I fear I must revise my original review of the Mercato as the Hilton Waterfalls was not worth the price tag and not even as good (it's feature of an attached beach being the only real advantage the Hilton has). The Hilton Waterfalls, like... More 

Was this review helpful? Yes 2
Berkshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a fantastic stay at the hilton and couldn't of asked for a better holiday. We are all itching to go back already! The holiday wouldn't have been so amazing if it wasn't for all the fantastic staff. We would like to personally thank a few members at the hilton who made our trip extra special.... More 

Was this review helpful? Yes
Maria A, Guest Relations Officer at Hilton Sharm Waterfalls Resort, responded to this review

Dear "Amie H", On behalf of entire Hilton Waterfalls team we would like to thank you for this excellent feedback on Trip Advisor site. We were happy to read your comments in which you praise hotel’s products and services. But my greatest pleasure was to know that a bit of personal care provided by our team members did make you... More 

Bromley, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Second time at this hotel so we already knew what to expect and were not disappointed. Good sized clean rooms . Fantastic staff in particular Karam in The Paradise Reef Restaurant who gave great service always with a smile- Sam in the main Bar and Shish Bar - and Gemma and Sam on the animation Team. Sam showing real energy... More 

Was this review helpful? Yes
Maria A, Guest Relations Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear "diane c", We would like to thank you for choosing to stay at the Hilton Sharm Waterfalls resort and taking the time to post your review on the tripadvisor.com. We were happy to know that you had "a great holiday" with us; that the resort’s products/facilities were up to your satisfaction. Our target is to satisfy our all guests’... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived at the hotel about at about 21:30hrs after a short journey form the airport, We was checked in and shown to the restaurant for evening meal, We were then shown to our rooms which were very clean and clean daily by the hard working staff, I had book two rooms which was beside each other and had a... More 

Was this review helpful? Yes 1
Maria A, Guest Relations Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear "PLH10", Thank you very much for sharing your holiday experience on tripadvisor.com. Its gives us a great pleasure to know that we were able to deliver an impeccable holiday experience as this is what we are here for and this is what we love doing. Thank you for your positive comments in regards to the resort's service and facilities.... More 

Hotel Review Summarization

What travelers say

  • Animation Team(101)
  • Very good(77)
  • Shish bish(59)
  • Chillax pool(56)
  • Main restaurant(34)
  • Naama bay(20)
  • Special thanks(17)
  • Reception staff(12)
  • Would highly recommend(6)
  • Great holiday(4)
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3,846 photos of this hotel

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Dining (249)
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Room/suite (382)
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Hotel & grounds (833)
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Bathroom (37)
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0:32
Videos (3)
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Amenities (17)
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Beach (29)
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Pool (19)
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Restaurants and Bars (27)
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Standard Room (32)
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The Hotel (52)

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Hotel & grounds (24)
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Dining (13)
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Pool/beach area (6)
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Room/suite (11)
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Bathroom (3)
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Family/play areas (4)
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Other (15)
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