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Helnan Marina Sharm

4.0 of 5 Na'ama Bay, Sharm El Sheikh, Egypt
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Helnan Marina Sharm
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Helnan Marina Sharm
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326 reviews from our community

Traveler rating
    108
    107
    60
    26
    25
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70
96
28
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • All months
    (326)
  • Mar-May only
    (88)
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    (86)
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    (91)
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    (61)
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2 reviews
2 of 5 stars Reviewed 1 week ago

Terrible vacation Very annoying stuff including receptionists , room service , very bad performance for the animation team. Very silly. Problems and delay in check in after 5 hours ,the room was unclean. Problems in check out .they are accusing us of taking beer and items from mini bar were not present from the start. Bad food and very limited... More

Was this review helpful? Yes
HelnanMarinaGM, General Manager at Helnan Marina Sharm, responded to this review

Dear Mr. Mohamed K, Warm greetings from Helnan Marina Sharm Hotel. I would like to take the opportunity to thank you very much for the time you spent to write your comment regarding your recent stay with us. Please accept my sincerest apologies for any inconvenience that might have caused and would like to assure you that your comments regarding... More

1 review
2 of 5 stars Reviewed 1 week ago

Good location but far from local transportation and you have to have good health and good feet to walk...breakfast buffet is poor ...staff at the reception are not helpful at all specially Mahmoud & John ...no wifi at all even in the common area and they don't care or apologize ...

Was this review helpful? Yes
HelnanMarinaGM, General Manager at Helnan Marina Sharm, responded to this review

Dear Ms. Azza E, I would like to take the opportunity to thank you very much for the time you spent to write your recent stay with us. Please accept my sincerest apologies for any inconvenience that might have caused regarding our staff and would like to assure you that your comments have been taken constructively in consideration. As for... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After reading some recent negative reviews and examining some posted photos , I was quite apprehensive about my booking at Helnan . However as my family and I always like to stay at Naama Bay and as close as possible to the centre of it all, Because of its position ,Helnan was the choice. To my surprise and contrary to... More

Was this review helpful? Yes 1
HelnanMarinaGM, General Manager at Helnan Marina Sharm, responded to this review

Dear Doctamaca It was a great pleasure to have you in our hotel and an honor that we succeeded to meet your expectations making your vacation an unforgettable one. I would like to thank you for your time in writing us your positive comments and review. Your comments are of great value to us, as only through your comments we... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel features a wonderful location as it is located in the heart of the Neama Bay area, which bustles with cafes and fine restaurants. My friend and me have spent six days there and was somewhat nice vacation. The hotel is in floors shape and not a resort. In general, the rooms are spacious and clean. Swimming pools are... More

Was this review helpful? Yes
HelnanMarinaGM, General Manager at Helnan Marina Sharm, responded to this review

Dear Mr. Islam, Warm greetings from Helnan Marina Sharm Hotel. I would like to thank you for your time in writing us your positive comments and review in regards to our rooms, location, service & amenities. Your comments are of great value to us, as only through your comments we aim to improve the level of services that our guests’... More

Cairo, Egypt
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Don't know where to start? I stayed in 5 different hotels in sharm during the last 4 years, one of them was a 3 stars ; but ^Helnan Msrina Sharm^ is definitely the WORST !!! The only positive thing is that the rooms are spacious. But for a 4 Stars Hotel, So Famous like "Helnan", let me count the Negatives... More

Was this review helpful? Yes
HelnanMarinaGM, General Manager at Helnan Marina Sharm, responded to this review

Dear Abou Habibia, Warm greetings from Helnan Marina Sharm Hotel. I would like to take the opportunity to thank you very much for the time you spent to write your recent stay with us. I was very concerned to see that you will not recommend Helnan Marina Sharm Hotel for your family and friends. Please accept my sincerest apologies for... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 14, 2014 via mobile

I was a guest in your Helnan Marina Sharm from the period from 2nd September till 6th September during this period I went to the man in charge on the pool to ask for fresh towels as the one I had was wet but he refused to change them and gave the funniest excuse for this action by saying that... More

Was this review helpful? Yes 1
HelnanMarinaGM, General Manager at Helnan Marina Sharm, responded to this review

Dear Mr. Ashraf, Warm greetings from Helnan Marina Sharm Hotel. I would like to take the opportunity to thank you very much for the time in writing your recent stay with us. Please accept my sincerest apologies for any inconvenience that might have caused during your stay regarding the beach towels and the room towels, and would like to assure... More

Jeddah, Makkah, Saudi Arabia
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 10, 2014

(winter 2012) It's a decent hotel. Rooms, breakfast, restaurant, and services are below average. it has a private beach and small pool, they are clean and have scheduled outdoor activities. The location of it is excellent it, in the middle of top tourist interests. Actually, I liked the hotel but realizing that some guests got robbed and scammed by the... More

Was this review helpful? Yes
fom333, General Manager at Helnan Marina Sharm, responded to this review

Dear Mr. Khalil, Warm greetings from Helnan Marina Sharm Hotel. I would like to take the opportunity to thank you very much for the time you spent to write your recent stay with us. Please accept my sincere apology for any inconvenience that might have caused and would like to assure you that your comments have been taken constructively in... More

1 review
5 of 5 stars Reviewed August 20, 2014

I was really impressed with the hotel location, service and staff. I read almost all the reviews and I strongly disagree with any complaints regarding the staff, they all went above and beyond to satisfy our group needs.rooms are very clean, room service is excellent, food is ok with large varieties, accessibility to the beach and pool is unmatched in... More

Was this review helpful? Yes
fom333, General Manager at Helnan Marina Sharm, responded to this review

Dear Mr. Tebo, Warm greetings from Helnan Marina Sharm Hotel. It was a great pleasure to have you in our hotel and an honor that we succeeded to meet your expectations making your vacation an unforgettable one. I would like to thank you for your time in writing us your positive comments and review. Your comments are of great value... More

Cairo, Egypt
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

I reached the hotel early in the morning to be hit with some "premature" disappointments; 1st, I found out that the hotel main building is separated from the beach/pool area with a small street so it's not really "direct" on the beach, 2nd, the pool area is clearly visible and close from this street compromising the hotel privacy and 3rd,... More

Was this review helpful? Yes 4
fom333, General Manager at Helnan Marina Sharm, responded to this review

Dear Mr. Nader, Warm greetings from Helnan Marina Sharm Hotel. It was a great pleasure to have you in our hotel and an honor that we succeeded to meet your expectations making your vacation an unforgettable one. I would like to thank you for your time in writing us your comments and reviews. Your comments were very specific with a... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2014

I booked superior room .... The room was amazing and soooo good .... It must be 5 stars hotel ... And the staff is so friendly ... The place of the hotel is fantastic too because its in the heart of naima bay ... We tried another 5 stars hotels and resorts in sharm but no one was like helnan... More

Was this review helpful? Yes 1
fom333, General Manager at Helnan Marina Sharm, responded to this review

Dear Mr. George, Warm greetings from Helnan Marina Sharm Hotel. It was a great pleasure to have you in our hotel and an honor that we succeeded to meet your expectations making your vacation an unforgettable one. I would like to thank you for your positive comments regarding our service, quality, food and staff as its a great value to... More

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Additional Information about Helnan Marina Sharm

Address: Na'ama Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Helnan Marina Sharm 4*
Number of rooms: 304
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Also Known As:
Helnan Marina Sharm Hotel Sharm El Sheikh
Helnan Marina Sharm El Sheikh

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